I would really like to be able to give them 5 stars, but I do not feel they are quite there yet. My…read morefamily and I have lived here for 5 years and really, not a whole lot has changed. The staff (office and maintenance) are absolutely great! They are very quick to take action when something is needed. There was talk about possibly installing a playground on the grounds, but instead, they dug up the volleyball court and are going to be installing an off leash dog park. Personally, I feel like it is not the best use of that area, especially seeing as I have to watch my children like a hawk if they are in any of the grassy areas due to some of the irresponsible dog owners who don't pick up after their animals. However, I do hope that it will not sit unused like the volleyball court did. The apartments themselves are decent. Not the most wonderful craftsmanship, but they are nice looking. I really wish that they would cater less to the college folk, and more to families and working class individuals. The parking is atrocious, especially when all the units are filled up with university students (especially the 3 bedrooms) who have 3+ cars and numerous visitors coming in and out at all hours of the day and night. The insulation isn't great, you can hear everything around you. All in all though, we've had a decent experience living here, and it has been accommodating for the most part to our needs until we are fortunate enough to find an actual house to move into. Special shoutout to Gary, Reanna, Amber, and Shelby for always being so amazing!!!

I just moved from this complex 10 weeks ago ago and still have PTSD from living there! I'm a 73 yr…read moreold widow who still works a full time job and while living there the last year and a half were horrible! I did move (after suggestion from manager and Ram regional manager) with directions to give 60 day notice and termination fees would be waived. I did this and was then surprised to have an NDA agreement left to be be signed on my door. The NDA states that myself and anyone I know cannot speak negatively about this complex which of course i not sign. They again presented this agreement upon final inspection which I again did not sign. I have now been turned over to a collection agency stating I owe them termination fees of $2200+. I am fighting this now because I was never allowed the peaceful environment I paid for . Let me list as to why they do not want everyone to know. 1. I had roaches for the last 7 months there and had to do my own extermination, even though I was billed $5 every month. (I have pics) 2. I made 2 calls to police while there ; one being someone trying to break in after claiming to be a solicitor secondly for noise and harassment from neighbors. Security on site was useless and knew all who were harassing me with the noise issues. Also security codes were broken traffic in and out all day and night. (Door dashers etc...) 3. I had 3-4 leaks while living there. The last one the kitchen lighting fixture and ceiling fell and just missed my head while I was cleaning it up. Always leaks in the bathroom and I'm convinced there's mold in the wall. Don't get me wrong, maintenance came quickly and corrected each time , but what an inconvenience when you pay the rent prices they require. (Again I have pics) 4. DOGS: I have a dog of my own , however, there is dog poop everywhere. (I have pics). I lived above the dog park which is always full of poop, garbage, holes, and muddy when rains. I heard they spent $8000 last year to improve it and it looks worse. Only a few use the dog park because the small dogs would be eaten alive. I've seen dogs attack other dogs, fight among themselves, bite their owners, and bark for hours on end. ( I have pics and audio) when addressed with the dog owners I was harassed and taunted with threats to come down and confront them. Manager told me to call the police. I called animal control and police and continued to send emails to management for months to no avail; except to be kicked out of the managers office. She said she would not do anything about the dogs and police would handle the harrassment. YOU COULD NOT PAY ME TO LIVE HERE AGAIN!!!!!

I'm a senior citizen and have lived here for 7.5 years, beginning shortly after the new management…read moretook charge. Although the buildings are older, they are sturdily brick-built and well-insulated for temperature and sound. I have been very grateful for my one-bedroom apartment on the second floor; it's peaceful and pleasant. Waking up to birdsongs is truly refreshing. (My downstairs neighbor loves it here, too.) I appreciate that they allow pets, and they do enforce the non-smoking policy, which is helpful to the many who are sensitive to tobacco smoke. Management is friendly and right on top of things, with any maintenance issues being promptly taken care of. Last year, they updated all the outside stairways, and this spring they renovated all our bathrooms beautifully. The North Cleveland location is close to Walmart, Food City, Publix, shopping and nice restaurants, yet in a lovely wooded setting that doesn't feel like city living. Pest control is efficient. It's a 5-min. walk from the Greenway, which is a boon to the many who like to stay in shape while enjoying the outdoors. I took off one star because water leaks into my mailbox in heavy rain, but apparently that is a USPS issue.

I lived here for six years, a few of them good, a few of them not, and the last year was…read moreessentially hell. As the company came under new management, the rules of living in that place became outrageous. no smoking, though 80 and 90 year old smokers have retired there. this was a sudden rule that came out of left field on December 12th. as well as the removal of several freedoms such as the ability to have a bycicle outside. They also stopped paying for utilities that were previously provided free of charge, and refused to fix both the hvac unit, and do basic pest control. please, do yourself and your loved ones that live with you a favor, don't go here.

I've been with this company for 5 years and I have never had a problem and payments are so easy I…read morecall and Micheal has me taken care of quickly, I would highly recommend Chandler Properties to everyone!

Great experience. Have been renting for almost a year, and no problems. Property is always well…read moremaintained, well lit and kept very clean. Good value for money. No security issues and customer service from owner is great. I would definitely recommend the company to others.

I just recently applied to this apartment complex and the front staff.... AMAZING!!!!!! Heather and…read moreTamie are who I spoke to and the energy and excitement they have about everything is so refreshing! Sweetest ladies ever and extremely helpful! 10 out of 10 experience and now I am even more excited about moving in!

This place is an absolute nightmare and I would not recommend it to anyone. From the moment I moved…read morein, it was one issue after another. Management is completely unresponsive unless it benefits them, and when you actually need help, you're ignored or given the runaround. They will gladly take your money, but don't expect them to uphold their end of the lease. Maintenance requests either go unanswered or take forever to be addressed, and when they finally do show up, the problems are barely fixed, if at all. The communication is terrible, and no one seems to know what they're doing. What's worse is how they treat their residents. There's zero accountability, no professionalism, and absolutely no respect. I felt completely taken advantage of and misled the entire time I was there. Save yourself the stress, time, and money. Look elsewhere. Living here was one of the worst decisions I've made.

I truly am thankful for Gilbert Real Estate. I have never…read morehad any issues with them. I do see that many people do not understand that they manage the property. There are some things they have no control over; it is up to the homeowner if Susie could remodel every property she would! She even fought to have my air conditioning fixed correctly. I will forever be grateful to them. Just communicate with them and be honest, then you have nothing to worry about!

Gilbert Real Estate is amazing to work with. If you are looking to rent, buy or sell this IS the…read moreplace. They are very professional and will take care of you.

Someone over there is sick. I had 5 cats go missing in the first 3 months of living there. The last…read moreone the stole from my house cameras caught them. The smell in the air is ungodly. You'll find snare traps and duck tape like footys not to mention the bathtub had a tunnel under it. To big to be for a plumber also found alot of stuff was stolen.

They expect you to have had a job for years & 6 accounts worth of credit history. People under the…read moreage of 40 don't typically have that & they don't even count student loans. How is any young person in this town supposed to find a place to live. Your apartments aren't even quality.