1. Brookdale Senior Living

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Monroe, WA

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Brookdale Senior Living

2.0 (3 reviews)

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Emeritus at Monroe

Emeritus at Monroe

2.5(2 reviews)
0.1 mi

UPDATE: As of today,…read moremy faith has been renewed knowing that if you have a bad experience with Brookdale Monroe: they will listen and provide a solution. After submission of my concerns about the care my mom received: the Director of Operations for the PNW contacted us and helped reduce the charges. She also appeared interested in changing the dynamics and procedures currently implemented. I feel reassured that when leadership listens: positive changes will occur. Good luck with your parents: whomever this review may help along the way! Aloha. Sad. Beautiful grounds. Impressive Community Relations person, Lisa. Unfortunately, her job is to "sell beds". She sold us a two bedroom located at the far end of the upstairs facility for my mom: a person with severe dimentia. The isolation and inability to navigate the grounds by herself left her further confused and fearful. Because they did not have room in the memory care unit she was placed in an inadequate situation. She did not receive the one on one attention we thought she would get from the center staff. She also was left for three days with extensive swelling and edema in her legs: diagnosed with congestive heart failure she was placed at risk. Upon my arrival I called 911 and she was taken to the emmergency room

My mother has lived at the Monroe Brookdale for a little over two years. She began needing more…read moreassistance a month ago. Over the last week she fell four times and was sent to the ER. Now she is unable to live there due to her condition. I asked them to immediately stop the additional charges for escorting her to the dining room, showers, help dressing, etc.. No can do, the extra charges, that were added less than a month ago for personal care, will continue until five days after we vacate the apartment!

Silver Pacific Home Care & Staffing - Maintain your independence! We specialize in Personal Care, Special Needs Care, and Health and Nutrition services

Silver Pacific Home Care & Staffing

5.0(1 review)
17.7 mi

In the midst of a family emergency, other care agencies said it would take weeks to go through the…read moreprocess - Sharon (owner) did our intake almost immediately. We had a team of 24/7 caregivers, though they can staff in any way that works for you. Our caregivers were exceptionally compassionate and took such good care of every one in the family. They were right with us in the midst of challenges and loss. The flexibility, the responsiveness - I didn't encounter any other companies in this industry that could ensure such attention.

From the owner: Silver Pacific Home Care & Staffing provides quality, state-of-the-art home care for clients in…read moretheir places of residence. Our goal is to help our clients to maintain their independence by providing the support they need to continue living in place. With exceptional care and a vision set for success, we improve the quality of life in you or your loved one's home. Our specialties include Personal Care, Special Needs Care, and Health and Nutrition. Personal Care Services include Bathing and/ or Showering Assistance, Dressing Assistance, Grooming and Personal Hygiene Assistance, Medication Reminders, Toileting and Incontinence Care, Mobility Safety and Fall Prevention Our Special Needs Care includes Dementia and Alzheimer Care, Stroke Care, Parkinson's Care, Care for those recovering from an illness or injury, Cancer Care, Hospice Care, Live-in Care, Diabetes Care, Respite Care, Veterans care, and more. Our Health and Nutrition Programs can include Grocery shopping and meal planning, Meal Preparation, Feeding Assistance, and more.

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Silver Pacific Home Care & Staffing - We help you and your loved ones with living in place, from home care to special needs requirements and nutrition.

We help you and your loved ones with living in place, from home care to special needs requirements and nutrition.

Silver Pacific Home Care & Staffing - Maintain your independence with friendly, professional in-home care

Maintain your independence with friendly, professional in-home care

Silver Pacific Home Care & Staffing - Dementia/Alzheimer Care,  Parkinson's Care, post-Stroke and more - we are here for your loved one.

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Dementia/Alzheimer Care, Parkinson's Care, post-Stroke and more - we are here for your loved one.

Regency Care Center at Monroe - Front.

Regency Care Center at Monroe

3.2(6 reviews)
0.3 mi

My 96 year old Aunt came here to do a little rehab from some surgery she had. Having to go to 2…read moreprevious skilled Nursing homes for other things we were apprehensive at first. This place is amazing!! The staff was kind and caring, and attentive. The facility is so clean!! The Pt/OT team made such an improvement in such a short time. I woukd certainly recommend this place in a heart beat.

My name is Marilyn my husband was Michael King. He passed away at Regence 7/11/2024. He was there 2…read morewks. He was admitted there as a hospice patient. About 5 days after he was admitted, I was told by a staff member that the administration and certain staff do not like to have them as patients. This was very concerning to our family. We were paying a huge amount of money to provide him with the care and compassion he should have received. He had IPF and was on 24 hr oxygen. He had two very compassionate and kind nurses aides, a young male Indian or Pakastani and a gal around 50. He had an asian appearing female nurse in maybe her 50's or 60's who was on the afternoon shift. She was uncaring, rude at times belligerent. He had a catheter and was being awakened at 5:00 AM to empty it. I asked if it could be done a little later as he couldn't sleep. She told me "Well I guess we can just not do it at all ". Other times when I was there she administered a nose solution and brutally shoved it up his nose, he at some point didn't want her near him. She did not follow Hospice drug protocol in his medications. Did it how and when she wanted too. My husband several days before he died was bleeding profusely into his catheter bag. I asked for a Dr. to see him and was told it was not possible. At one time when I was there he was having extreme difficulty breathing, we pressed the call button, nobody responded, I went and checked it, it had a huge crimp in it caused by a nurse who had changed it awhile earlier and failed to notice it. I understand that those there for rehab receive excellent care, my husband who was dying did not, except for a few very kind, compassionate staff.

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Regency Care Center at Monroe - Front.

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Brookdale Senior Living - assistedliving - Updated October 2026

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