The staff here are caring, gracious and clearly caring. The work involved in taking care of the…read moreelderly is difficult both physically and mentally but we have met so many here who clearly love what they do and the people they care for! Well done!

I've been visiting my neighbor for a week, Drop by one day to find she called 911 and went to a…read morehospital. After calling all the local hospitals, I found out where she was. Nobody at this location knew where she went. This is like losing a patient, should be One of the top five things a place like this does. I was the number 2 contact. Nobody was informed. My wife called to have her belongings packed up, They were not packed after two days. Her roommate had Covid, so my wife was not allowed to go in the, after she had already been in the room , they had no sign for active Covid in the room. SHAME

We had experience already with Brightview Fallsgrove through my mother-in-law's stay there last…read moreyear. We always felt comfortable with the environment, and the care was so outstanding. Over time, with Brightview's recommendation, my mother-in-law graduated out of Brightview to independent living--a true testament to the level of progress she made and Brightview's priority to put the resident's needs first. So, Brightview was the obvious choice when, after a long hospital stay and rehab, our family faced the challenge of arranging ongoing care for my mother, Dottie. Insurance terminated our coverage for rehab 2 weeks early with 2 days notice, which was terrifying. The sales team, led by Stacey Taylor and supported by her assistant Mark, worked genuine magic and secured us a space. We are forever grateful for their care and dedication. From the start, the Brightview team made a scary transition feel manageable. After the first evaluation period, it became clear that memory care would be necessary. The staff didn't just provide care; they created a comforting routine that helped my mother feel safe and steady every day. What stood out most was the care woven through every role: - Concierge staff who welcomed us with warmth and consistency - Activity coordinators who kept life engaging and meaningful - Day-to-day experienced and long-term hands-on caregivers who treated her with patience and kindness - The wonderful chefs who prepared meals with care and attention to nutrition - The healthcare teams led by Mary Jean McCarthy and Irene George, whose expertise and compassion were pivotal to her improvement - Above all, Kimkitta Cariah-Butler consistently demonstrated professionalism and warmth, making us feel safe and at home every step of the way. We are deeply grateful to everyone who touched my mother's life at Brightview Fallsgrove. Their teamwork and heart made a difficult time not only bearable but significantly better for her--and for us. We would wholeheartedly recommend Brightview to anyone needing quality care for a loved one. If you're evaluating options, Brightview Fallsgrove is a standout choice. Thank you to the entire Brightview Fallsgrove community for the care, patience, and unwavering support.

From the owner: Vibrant Assisted Living and Memory Care ensures no day is the same at Brightview Fallsgrove, where…read morewe provide premium Rockville assisted living and memory care services. Located on land that once belonged to the Veirs family, Brightview Fallsgrove has an on-site conservation area and features the oldest tree in Rockville. Find a friend to exercise on our walking paths, enjoy coffee and cookies in our café, or read a good book in our library. All this comes with extraordinary care from a team of experienced assisted living and memory care associates. With a packed calendar of cultural events as well as many places to shop and dine nearby, you'll never get bored. Brightview Fallsgrove is actively involved in the local artist community, with an on site public art gallery featuring work from local Rockville artists. Contact us today to learn why Brightview offers the best Rockville assisted living for memory care.

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.

They are the best! I called at 9pm and had someone scheduled for 12 hours later. Super responsive…read moreand able to meet the needs of elder care in a really helpful and supportive way. So grateful for the great service and support!

I enlisted Comfort Keepers to take care first of my dad, then my mom. Although their needs were…read morevery different (dad - cancer; mom - dementia) Comfort Keepers was able care for both of them in a very professional yet very compassionate way, from the time they got sick until the day they passed. The management team is wonderful as well. My mom was very stubborn and didn't want to be "baby sat" so she went through one caregiver after another. But Comfort Keepers kept trying, sending over youthful and energetic caregivers and older and calm ones, until finally they found one with whom my mom felt comfortable. I cannot recommend Comfort Keepers highly enough. They were a Godsend at a time when my family really needed help, and we all will be forever grateful.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

Its not easy to find a good skilled nursing or assisted living community in the Washington, DC…read moremetro area. The Hebrew Home is one of the few good ones. I was in a horrible accident, while recovering at one facility a nurse was insubordinate to my discharging orthopedic surgeon and negligently if not maliciously chose not to wash out a surgical wound, per the surgeons orders and common practice incorporated by reference therein. The wound became infected and re-infected multiple times. After a second surgical washout of that infection I had to go to another facility where I arranged police contact after my paraplegic roommate was battered twice. I did not have to worry about anything like that with my dad in the Hebrew Home. The staff certainly took care of his diabetes better than we could. The staff were friendly both to patients and family. The administrator of the Hebrew Home found a way for me to bring Dad his favorite dish as dad's birthday present during Covid. I was confident enough that we were going to keep dad in the Hebrew home long term that when I started doing better I picked an apartment walking distance from the Hebrew Home. Unfortunately Dad got pneumonia through what at least to my knowledge was not the fault of the staff at the Hebrew Home.

A Cautionary Tale (2019-2021)…read more Let me say this loud for the people in the back: If you are a young, beautiful, ambitious woman of color, DO NOT WORK HERE. This place is a mental and emotional war zone, a breeding ground for bitterness and toxicity. I endured this nightmare from 2019 to 2021, and after reading those 1-2 star reviews on Yelp, I knew I wasn't crazy--they are 1000% VALID. Working here felt like being thrown into a lion's den of miserable, insecure, and downright mean-spirited nurses--women in their 30s, 40s, even 60s--who saw me as nothing more than a threat just for being pretty & existing. Their cattiness, their bullying, their passive-aggressive smirks and eye rolls--it was like high school all over again, only worse because these were grown women who should've known better. Let's talk about the predatory behavior from the janitor staff. AS I SAID, if you are young and pretty, they will literally go out of their way to be seen by you. One had the audacity to block the elevator doors from closing just to flirt in my face when I was clearly trying to get to work. Another time--AFTER MY FIRST DAY OF TRAINING--I was waiting for my Uber just minding my business, eating my food from Silver Diner. I throw my trash away, and this random janitor pops up asking, "Do you have any more?" as if I was supposed to flirt back or engage. I ignored him, began to walk to try to meet my Uber, and that apparently bruised his ego. He walked to his truck, repeating distinctly out of my earshot "It's just a simple question" like I owed him a damn response. DISGUSTING. And if that wasn't enough, the so-called "team" of nurses took every chance to belittle and scold me over the smallest things. I couldn't breathe without being corrected in that cold, condescending tone. And the moment that broke me? A 4 East floor nurse got hostile over me saying "my bad." That was the final straw in a long list of being treated like a child, not a professional. Worst of all, the residents--our elders--deserved better. The care? Subpar. The attention? Rushed. The dignity they deserved? Often dismissed. Charles E. Smith Life Communities is a disgraceful, soul-draining environment. And to any young woman considering applying, especially if you are Black, brown, or just happen to be easy on the eyes--RUN.

This medical center has a phenomenal family-oriented team dedicated at providing resident centered…read morecare. From nursing staff and rehabilitation therapist to environmental services and maintenance staff, everyone is working around the clock to meet the needs of the residents, especially during this COVID-19 pandemic. With ongoing renovations, new strong team members, this rehabilitation center is a must for the recovery of your loved ones. Medical and administrative staff are all hands on to continue to provide a healthy and safe environment for each resident, and continue to keep this facility COVID-19 free.

I am writing to formally express significant concerns regarding the sanitation and environmental…read morestandards observed during my recent visit to Potomac Valley Nursing Home, where my mother is currently a resident. Upon entering the facility, I noted a distinct and pervasive odor of urine, indicative of inadequate sanitation practices. Further observations included visibly soiled carpeting and unclean floor surfaces throughout various common areas. Most alarmingly, within my mother's private bathroom, I discovered substantial mold growth on the wall within the shower area. As a professional with over 25 years of experience in Environmental Services leadership within healthcare settings, I can unequivocally state that the observed conditions fall considerably below acceptable hygiene and sanitation standards for a facility of this nature. The extensive nature of the mold accumulation, in particular, strongly suggests a prolonged lack of appropriate maintenance, rather than a recent occurrence. Photographic evidence substantiating these observations will be appended to this communication. My primary concern extends to the potential health risks these conditions, especially pervasive mold, pose to all residents of Potomac Valley Nursing Home.

We are very disappointed with the way the Ring House handled my Mother leaving after 8 years there…read more We found very dangerous black mold behind her dresser when we moved her out this May, 2024. The mold completely ruined her dresser, the manager at the time , Sheila , took pictures and confirmed this. We have asked for a modest reimbursement for her dresser, and the Ring House management doesn't even have the courtesy to return our calls. Their lack of response is telling. We cannot recommend the Ring House.

I came here to visit a friend and former colleague who recently moved to this facility. She lives…read morein a one bedroom apartment. It has a very cozy feel. There is an emergency release in the bathroom which is practical as seniors may have trouble getting in and out of the bathtub. There was also a washer and dryer in one in the kitchen which I have never seen before. My friend informed me that included in the rent was housecleaning every Wednesday and that breakfast and dinner is included. Other amenities include a fitness center, library, activity rooms, and a salon. It is also conveniently located across a shopping center. I would definitely feel that my loved ones are in good hands living here with everything they could ever want at their fingertips.

Comfort Home Care provided me with caregivers for my wife, who suffered with Parkinson's with…read moreDementia, for over two years. The caregivers were always professional and caring, and I a grateful for the help they gave my wife and me, and even helped me move my wife into assisted living when the time came.

I cannot say enough wonderful things about Comfort Home Care. A family member became ill suddenly,…read moreand I called them from the hospital on a Friday evening. I heard back from Crystal almost immediately and she could not have been more professional, helpful, and caring. She was careful to get all the information she needed, including what would be most useful for my family member, but was incredibly efficient. We needed home care the next day and she set everything up within a few hours. The following morning the most extraordinary aide came to spend the day with my family member. Professional, kind, and skilled, she went above and beyond to be helpful and was truly a lifesaver. From the moment I called and throughout our entire experience with them, we felt taken care of and cared for. Though my family member is feeling much better now and no longer needs care, we feel so lucky to have their number at hand if and when we should ever need them again. It's really scary when you need this kind of support last minute. They truly are a comfort. Highly recommend.

13 months after the surgery, my hair in the latest transplant area (my 3rd procedure) is still way…read moretoo thin, whereas the two first procedures were very successful. I stand by my review of a year ago, below. I had three hair transplants at WMHC, over a period of 5 years. The two first ones were FUT, whereas the last one was FUE. The doctors are qualified plastic surgeons, the technicians are experienced, and one is well taken care of during the procedure. I was happy with the two first procedures, and would after any of those have submitted a five-star rating. For my third session, after I had paid the agreed amount for set number of 2000-2500 grafts, I was informed on the morning of my procedure that only 1500 grafts would be transplanted - but with no change in the price. After the procedure I requested and received a 20 percent refund, corresponding to the reduced number of grafts. This nevertheless took a few weeks, several reminders, and a critical posting on Yelp (hereby revised to take account of the refund). Without this latest occurrence, I would have given a 5-star rating since the surgery is in my view first class.

Had hair transplant in 2019 and STILL waiting for results. Surrounding scalp area was damaged as…read morewell. Tried to contact Chris...crickets.