If you're looking for the best car purchase experience go see Anthony! We have bought many new cars…read more& he was by far the best salesman we have ever dealt with. He was super nice, helpful & not pushy at all. We ended up buying 2 new cars that day because he was so great to deal with & made the whole process so enjoyable.

Very friendly an helpful staff, I am completely satisfied with the service here and I strongly…read morerecommended this place although the music was a bit to loud for my liking

Every time we've taken our vehicle to Dave, we've had exemplary service. I have recommended him to…read moreothers who have been equally impressed! After receiving horrible service and outright wrong information from a local dealership, Dave has been a breath of fresh air!!

If you value your money and your vehicle, steer wide and clear of this shop. So many errors…read more Multiple go backs, even for the same problem. Spent a lot of money for a service to be done right the first time and I'm left with very sub par results. I spent a couple thousand dollars for an engine rebuild with too many issues to list here but will say at 34, 000 km on the rebuild I'm using upwards of 1.5 litres of oil a month! Not to mention Dave had my vehicle sitting for almost 6 weeks at his shop while he made excuse after excuse. My vehicle actually molded on the inside because it sat damp for so long. I had lots of other work done to the vehicle by Dave around this time as well with crappy results. Note: had my clutch swapped out and asked if I could keep the used part that was coming out of the vehicle and he had the odacity to ask why I would want the used part. Made me wonder had I not asked for the old part, would of he actually done the job? I would have been none the wiser. This man will lie through his teeth all while staring you in the eye. I have never been taken advantage of this much in my entire life. Also be aware that he is very passive agressive and can turn on a dime if you confront him. Worst decision I have ever made as a consumer. This was my experience. Live and learn. Be wary folks.

Just straightforward honest car repairs at a fair price. My go to mechanic since they opened!!read more

I had diagnostics on a check engine light done the same day, literally squeezed in because I was so…read morenervous to drive more. Much appreciated!

I took my 1951 truck into H and M to see if they could make it run better when I got it back it…read moredidn't run any better, charged me $300 and when I got it home I noticed that both mufflers had been crushed. I went back to H and M and they told me that they didn't do it. I told them that they must have done it because I had never run over anything and no one else had ever driven it since I had the new mufflers installed. They still denied doing it and when I said that I would show them how they did it on their middle ramp they asked me to leave and offered to give me the $300 back that I had already paid them. I took the money. When I got home again I found 2 broken engine mounts and 2 dented chrome valve covers. I went back with the motor mounts and they physically threw me out of the shop. They must have run it at speed up onto their center ramp and because it is low they hooked the mufflers on the ramp pulled the engine back far enough to break both engine mounts and dent both valve covers on the firewall. Use these guys at your cars peril

Neel has serviced and repaired numerous vehicles for me over the past 20+ years. I used to buy and…read moresell used vehicles and relied on Neel to trouble shoot problems and do the necessary repairs so they could be sold. Several times he has done complete engine or transmission swaps making the vehicle running like new again. He is thorough in his diagnosis and does not cut corners. His pricing is fair and he has come to the rescue more times than I can recall. We will miss him in the lower mainland and wish him well in Ladysmith.

This company and people who work here are very nice, efficient and reasonably priced. Very…read moreaccomodating and when I place an order, it's ready the same day. I give very specific instructions and they follow them to the T. We will always endorse Dobson and are very happy doing business with them. Thank you.

I wish I could give them 0 stars because that's how much service I received! Went in on a Wednesday…read moreto book an appt to get my windshield replaced, they said they could get me in that Friday if I dropped my car off at 8am and left it with them all day, so I booked the appt, gave them my insurance papers and logged the appt in my phone right then and there before I said, "see you Friday" and walked out of the office. I showed up at 8am Friday, they couldn't find my paperwork or a scheduled appt for me and then said my appt had been for the previous day...IT WAS NOT! The 2 woman at the front desk then said they had sent me a text mssg reminding of the appt, THEY DID NOT, and when I asked to see this text mssg they sent me, they could not, and then and only then acknowledged that no text mssg had been sent, but continued to tell me it was my fault, in front of three other customers nonetheless! I have one car, one broken windshield, and only had one appt booked with them to keep track of, they spend everyday booking multiple appts each day to keep track of, who's more likely to have made the error, but no, they still just kept blaming it on me (and with attitude)! Went to Speedy Glass instead where they're polite, efficient, and give you a loaner car for free! I was a former healthcare worker in this town for years, if anyone values appts and showing up on the right day at the right time, IT'S ME!

we traded in our truck on a new vehicle to us. Robbie and the whole team were very nice to deal…read morewith and would highly recommend if you are looking for a new vehicle.

After confirming that my vehicle purchase included a ev charger and an adapter Island Ford tells me…read morethat my purchase did not include these items and I will have to purchase them, this after the sales manager confirmed they are included. As well my trade in was devalued due to the Carfax report flagging a discrepancy in the odometer reading which Island Ford said was odometer rollback. After submitting a ticket to Carfax they investigated and found it was a data entry mistake. Island Ford refused to refund the difference in the trade in and actually stated that I lied about the Carfax. Stay clear of this dealership and especially the sales manager.

I had to learn this information on my own because my insurance company didn't even tell me that the…read moretowing firm they were assigned to doesn't tow motorcycles. Since I was stuck at night, I'm really happy that I discovered Steve and Non-Stop Towing. He took excellent care of my motorcycle and arrived in less than twenty minutes. He is very professional, knowledgable, and efficient. Just give Steve's company a call; you won't regret it if you don't want to wait hours! His towing service is highly recommended!