I wish I could give them 0 stars because that's how much service I received! Went in on a Wednesday to book an appt to get my windshield replaced, they said they could get me in that Friday if I dropped my car off at 8am and left it with them all day, so I booked the appt, gave them my insurance papers and logged the appt in my phone right then and there before I said, "see you Friday" and walked out of the office. I showed up at 8am Friday, they couldn't find my paperwork or a scheduled appt for me and then said my appt had been for the previous day...IT WAS NOT! The 2 woman at the front desk then said they had sent me a text mssg reminding of the appt, THEY DID NOT, and when I asked to see this text mssg they sent me, they could not, and then and only then acknowledged that no text mssg had been sent, but continued to tell me it was my fault, in front of three other customers nonetheless! I have one car, one broken windshield, and only had one appt booked with them to keep track of, they spend everyday booking multiple appts each day to keep track of, who's more likely to have made the error, but no, they still just kept blaming it on me (and with attitude)! Went to Speedy Glass instead where they're polite, efficient, and give you a loaner car for free! I was a former healthcare worker in this town for years, if anyone values appts and showing up on the right day at the right time, IT'S ME! read more