i have been waiting for him to come to pick up my car from this morning and take it to carmechanic. one has been 3 hours...do you believe me..., he called me and said that he apologized and he would come in 30 minutes, an hour has passed.waiting for them, he is good read more

I needed to tow my Tesla 3 miles to the charging station after I ran out of battery. I was contacted by Bronco Towing after I called AAA and there were no issues when I needed a flatbed truck for the tow. Bronco Towing said they would be there to assist me within an hour or more and he showed up within 45 minutes which I was very happy with. TC was my tow truck driver and he was very professional and very social-able as well. I would highly recommend Bronco Towing to another person in need of any road side service. read more

My husband and I are old wrinklies and got stranded at Canoa Ranch Rest Area 16 miles north of Tubac, Arizona on a somewhat hot day yesterday when our truck died. I mean it truly died....no dashboard lights, no clicking when key was turned...nothing. Aaa came and it turned out not to be our battery. We called GMC emergency road service to tow us back to Tucson to get our truck examined and fixed. Gmc sent Bronco Towing to help us. Josh Boudoin came to rescue us. They were WONDERFUL. They scooped up our truck, tucked us in their air conditioned truck, and drove us back to Tucson to our dealership to have them figure out what is wrong with our poor truck. If we ever need towing again we will definitely be calling Bronco Towing. Thank you Bronco! read more

I couldn't start my car. I kept getting click-click sounds, which I took to mean a weak or dead battery. My son tried to jump start the battery with his small car, but it didn't work. I called GEICO, my auto insurer, who called Bronco Towing, who I used before for a similar incident. I originally thought I needed a tow to the car dealer for a full warranty battery replacement. However, Tre was able to jump start my car with his NOCO jump starter. I was thus able to drive to the dealer to get my free battery replacement. Tre came on time, was in contact with me, was friendly, professional and knowledgeable. I highly recommend Bronco Towing. read more

No integrity from the management on down. They damaged my vehicle while towing for mechanical repairs and refused accept responsibility when it's to everyone I talked to and showed the photos to agrees that they are at fault. My number one pet peeve is lack of integrity. I guess my lawyer will have to fix it. read more

Super company and super service! These guys get the job done , definitely the best towing company I have come across ,Thank you! from Ralph

I asked one of the towing drivers nicely if he could move his truck out of the way (he was able to just didn't) because I had a crying baby in the car and he yelled at me "no! Go back to your car". I got aggravated and told him he could indeed move it, which he replied that he could move it he's just not going to because it'd take up to much of his time. Then after arguing with him for a few minutes he told me to go fuck myself. Which by the way, I didn't cuss at him once. Obviously never going to use this towing company even if it were the last means to tow my car. Any company that let's their employees talk to anyone like this, isn't worth my money. If I could give zero stars, I would. read more

I called the company To arrange and set up a tow job to bring my vehicle from my shop to my house the tow truck was supposed to meet me at 1 o'clock that afternoon and never showed up read more

So professional! They were great at communicating with and had the best rate! We stan Bronco towing!

My car overheated and I couldn't get home. I got a ride from my son, but had to leave my car where it died. My mechanic wasn't open until next week, so I had to have my car towed home first. My insurance company uses Bronco Towing and they were so quick, friendly, thoughtful and careful. They left my car exactly where I needed it and the driver cracked jokes the whole time. Very nice guy! I will use them every time! read more

These guys were great when I had car trouble. Gabriel arrived in under 30 minutes, and his customer service was excellent. Highly recommended. read more

Ed showed up faster than expected. We were anticipating getting our car towed, but he helped get our car running and gave us some good tips on what the issue was. Very knowledgeable and friendly. read more

First time ever getting a flat tire , so I was freaking out . They were so helpful , super fast too and really nice . I was worried , but they were great. Definitely recommend them!!! read more

Shout out to Brando of Bronco Towing! Came quicker than I was quoted, very professional and took GREAT care of my big a$$ truck! Quickly drove it right over to mechanic and they even remarked what a quick professional tow and guy he was! Thanks Brandon! Also, a HUGE shout out to Adrian the dispatcher who called me to let me know the call was received from AAA and they were on the way. AAA made a MESS of the tow and Adrian was my hero! Brandon and Adrian ROCK! What a team! Highly recommend Bronco Towing! read more

Bronco towing was quick and efficient. Octavio was super friendly and professional! The most painless towing experience I've had!

David is a saint! My van broke down in the middle of the Catalina Mountains late afternoon on New Years Eve.David drove up the pass to get us, immediately cracked a few jokes and had the van hitched up in no time! Soon as we got on the road he asked if we needed to stop and use the bathroom or anything....He was so sweet to my dogs, super nice to my friend and I, and even dropped me by a gas station so I could refill my water jugs! Highly recommend! read more

We needed to get my father-in-law's car from his house to ours and I called 2 other places but their rates were raised because it was the 4th of July so I called Bronco and they didn't raise the rates and were able to help us within in the hour. I spoke to Adrian on the phone and he was super friendly and he got Amber to the house within the hour. Amber had her work cut out for her because it was a long narrow driveway but she worked it like a pro! Not only was she professional but she was friendly and excellent at her job. We will definitely use Bronco for any towing needs in the future! Thank you guys for being awesome!! read more

i have used bronco towing twice once it was tony and and today was octavio they were both prompt professional knowledgeble and extremely pleasant the dispatcher goes out of their way to help if you need a tow or help getting your vehicle back on the road do not hesitate to call bronco towing they are the best read more

My first time using a tow company for a flat tire. I got a flat tire early in the morning in a rain storm and didn't have a spare or doughnut. This company responded fast. My car and I were both safely dropped off at the dealership. I highly recommend if your in a pinch. Both drivers I encountered where very nice and reassuring of my situation. read more

Very professional and prompt. They picked my car up in less than an hour and the driver was so kind and courteous. I would highly recommend them. read more

Called this company at 830 in the mourning already 90+ degrees out and humid with the season. They say 90 minutes, they call back and hour later and say it will be 2 more hours from the time of THEIR call. 3 hours for a simple tow meanwhile i cant leave the truck i had tools in it and i am sweating hot and have nothing to drink (not even water) because i was on my way to get that before work. When they called me back about the extended time the lady didn't even allow me to think about another option and hung up before i had made a decision (30 second call duration). Ended up getting another company and couldn't have been happier with them. Bronco not being able to give correct time frame and ugly customer service is losing them customers including me i am done with them. read more

I left my lights on overnight and needed a jump start. Chad was there in less than 30 minutes, got my car started, and told me how long I should run it until the battery was charged. He greeted me with a smile and a handshake and could not have been nicer! He turned an embarrassing situation into a positive interaction. Thank you Chad! I am so grateful for your help :) read more

I was a long way from my mechanics shop. Brandon the tech got the car n me there safely. I was a mess n his calm n professional manner helped me a lot. The wait wasn't long either. Be safe out there n thank you read more

We waited for 3 hours in an oro valley parking lot on a sunday eve for a jump start that never did arrive. Very.....disappointed in this service! read more

My vehicle started overheating and we had to call for a tow. Mohawk Guy showed up in his Dodge Cummings towtruck and hooked up my vehicle and followed my husband & I to my house. Pulled up, put it in reverse, and maneuvered through the tight driveway and got it in the garage. Most pleasant towing experience ever, thank you Mohawk Guy and Bronco Towing. read more

Efficient and there when they promised for pickup and drop. Great communication! I recommend highly.

Bronco towing came all the way up to Rose Canyon Lake to bring our car to Tucson for repair. Our driver was Randy. He was polite, quick, professional, and very helpful. We had to change repair shops mid-tow and he handled it with courtesy. Randy made our stressful day much easier to handle! Highly recommend! read more

My car broke down today and I called for emergency road service through my insurance, they sent Bronco Towing. First the dispatcher called to confirm my safety and if I had alternate transportation due CDC guidelines and riding in the truck with the driver. She informed me my driver would be there in 15 minutes! My driver Josh called to confirm he was en route and he would be there shortly. I was so pleased by the quick response. When josh got there he greeted me with a smile and was helpful, kind, and caring, it really helped in such a stressful situation. I would recommend broncos towing to anybody I know. They are wonderful. read more

There were flames shooting out of my car when I was driving home from the store and luckily some lady pulled me over before my car caught on fire and blew up! I took the keys home and I just moved to a new house and I didn't have anyone to drive me over there so the driver from Bronco came over to my house and picked up my keys. He was here within about 15 to 20 minutes....Much earlier than I expected him which was great! They towed my car to my mechanic. I had excellent communication with the dispatcher and the driver was super professional and nice. I would definitely recommend this company! read more

If I could give the office negative stars, I would. Stranded in Madera Canyon, waiting for a tow, I was originally told 2 hours ETA. That's fine. I waited. Nobody called or anything. I kept calling and finally after an hour past original ETA, they told me that a "truck broke down" and I was so far out and that's why it took so long to get to me. I was tired. I'd been waiting there hours. I had eaten all my snacks and only a couple sips away from running out of water. This was nothing to them. When my boyfriend called them, the woman on the phone said, "well she didn't have to wait by the car." WHAT AM I GOING TO DO, walk dozens of miles to Green Valley in the desert with no water? Yeah, okay. I received exactly ZERO phone calls from the company during my four hour wait. Which breaks their policy of "check in every 30 minutes" My tow truck driver was great. She was friendly, professional, and efficient. My quarrel is with the office and their lack of professionalism and complete disregard for their policy and clients. I hope you get stranded for 4 hours in the desert and nobody communicates with you because that is exactly what you deserve for treating me this way. read more

I dont know what was worse,,,,AAA roadside assistance or Bronco towing...lots of mis-communication on both sides...AAA said to leave key with car and we didnt have to stay, and no one could ride with driver. this was about 4.15 pm..(several contacts in between) ..Bronco called at 8.30 pm (we were home and cannot drive at night) and said someone had to be at vehicle. we canceled..........next morning, called to have truck come back. at 7.30 am.........after waiting 2 hours with NO CALL backs, hubby went to get parts to fix car, right where it died. no communication whatsoever after initial call at 7.30 am......what are we paying for????? second time in ten --eleven years we have called and this is how we get treated? shame read more

After picking up my vehicle and towing it to the mechanics house. The driver, David, left my car in neutral on a downhill road causing it to crash into their iron gate causing damage to both the vehicle and gate and won't claim responsibility. read more

I had a tire issue that required a tow to the dealer. Wyatt arrived quickly and my car was loaded on the flat bed in no time at all. In a day when service is lacking, Wyatt personified great service. Work done quickly, very friendly and certainly knowledgeable. If I should ever need towing service again, Bronco and Wyatt would be my first choice. read more

Just had a dead battery, maddening for sure until shortly after calling the Bronco Towing guy came and started my car up. Fast, friendly, professional, what else could you ask for? The only down side was he is a Cowboys fan!$#* read more

I want to start off saying I recommend Bronco Towing and Auto Repair to anyone in need of a tow or and Road Side Services And I also give 5 stars to Bronco Auto Repair. The tow truck driver went 100 percent over and above with not only towing my car to the auto shop that Geico sent us too. That did not exist , as he saw my concern and how I felt lost. He towed me back at no cost backtrack 18 miles to thier repair shop. He was friendly empathetic and very helpful at a time when a customer is in this situation. He made me feel everything would work out. The auto shop did no sales pitch and explained in thorough what was the problem and gave me reasonable qoutes and then fixed the problem as I waited in the the customer waiting area they were very hospitable and friendly., The car repair came with a one year parts and labor guarantee. I give this company a huge recommendation. read more

This was a very fast and efficient service! I called to have them tow my car from my resident to a repair shop without me having to follow them. Everything turned out great. Randy was very professional, thorough and friendly. read more

Bronco Towing was contracted through my insurance company roadside assistance. The driver arrived sooner than estimated. He was very polite, courteous and knew what he was doing. He hooked up my vehicle quickly and carefully. Never judged me for not knowing anything about vehicles. Very professional. It was a short and sweet encounter and I had to call Bronco Towing to find out his name, Sean(or Shawn) but the great service definitely deserves a 5star review. read more

I called Bronco Towing this morning because I need to get my totaled out car out of the police impound lot. Notice I said totaled. The woman that answered the phone was very obviously not happy to be at work today. She very much wanted to tell me what kind of information I needed before I called her back . She did not want to hear what information I had already gotten from TPD. She interrupted or cut me off at every sentence that I said . She told me that the toe itself would be $73. Now that price could go up buy a hundred to $200 depending on the equipment that the driver needed to use. So she could not give me an exact quote. So all of this with her rotten attitude pouring out of her mouth with every word. A friend of mine suggested that I call Bronco Towing. Well he still my friend. But I won't ever call Bronco Towing again. If that's customer service they don't need me as a customer. read more

Great rates, friendly drivers, and fast service. Bronco is the towing company that you need to call.

Bronco Towing contracts with city parking lot owners to tow cars to their Renaissance location. Their signs are impossible to see at night. For example, I parked in the lot behind Janos at 130 W. Congress which was full. I parked in the center, and no signs were visible. The other signs were obscured by the parked cars. When I came out after dinner, my car was gone, as were all of the others. It was then that I noticed the signs. I called the number and was greeted by a thug-like voice who confirmed that my car had been towed and to bring $255 dollars in cash to the lot the next day between 1 and 2 pm. The window for retrieving one's vehicle on a weekend is frighteningly narrow, and I had left my asthma medication in the car. The next day no one answered the phone. These people are scam artists of the worst kind and the owners who contract with them are asking for big trouble. read more