I broke one of earpieces of my reading glasses in the days before the imminent lock-down. I've being going to Brompton's for some years and have two pairs of specs: one for reading; one for long distance. The staff at Brompton's showed me some lovely off the pegs by IZIPIZI which are so nicely styled that they made me feel better immediately, and at least I could read some things. However, my eyes are so weak that i really needed to get my old specs repaired. Jack explained that it would be difficult/might take ages to order the earpieces from Yellow in Japan in current times. Oh No! BUT i needn't have worried, because Jack sent them to their repairer who matched up the specs with a pair of perfectly decent non-Yellow earpieces! And then they couriered them back to the Brighton store! Where Jack picked them up and adjusted them to match the original earpieces, even though by then i was self-isolating and unable to call down to the shop and be fitted for them. I said I'd call a cab to pick them up and deliver them to me. BUT Jack said, Oh no! I'll drop them round to your house when i shut up the shop. Which he did! Thank you, Jack. Life feels OK now I can read again. And now that I've experienced how kind people can be. £50 was such a reasaonable amount to have paid for such tremendous service. Thank you Thank you Jack and all involved in this transaction :) read more