Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Jeremy was incredible to work with! He was extremely communicative, kind, and trustworthy…read morethroughout the entire process. We really appreciated how transparent he was and how willing he was to answer all of our questions. Our prequalification form was delivered in less than a day to our email, which we appreciated the swift deliverance. Even though we ultimately decided to go with a different lender to take advantage of incentives through a new build, we genuinely enjoyed working with him and would absolutely recommend him to our friends and family & will keep him in mind for the future in real estate. Highly professional and truly cares about his clients! Thank you Jeremy & Fairway Mortgage for taking the lead in getting us into the real estate world!

Amazing work! Before finding this place I used to just go to Michaels whenever they had a sale…read morebut the selection what small and I still paid a ton on basic frames. Espirit has one of the largest selection of frames, great work, good prices and nice people. Definitely will bring whatever I need framed here.

They did a beautiful job of reframing a hundred plus years old bubble glass frame with a a pastel…read morechalk portrait of my son

Frank Wagner was a big help in selling my fixer-upper. He was patient while we were still zeroing…read morein on the best market for the place, and once we knew that he located the perfect buyer. We then ran into some technical problems with the close that took a while to sort out - Frank kept his sense of humor, even found me a lawyer to answer a couple of critical questions that helped us finally close the deal. Bottom line, the place is sold and I'm happy. Thanks, Frank!

From the owner: Frank, a member of W and Partners is part of Phoenix's fastest-growing luxury boutique brokerage…read more With over 40 highly successful agents, we set ourselves apart by providing a gold-standard experience to our clients. Our team is innovative and creative and always finds a solution to any challenge. We also prioritize education and encourage our agents to enhance their understanding of real estate by getting their broker's license. Together, there is nothing we can't help you accomplish! Frank, is an associate broker who is a true expert in the field and has a successful track record of happy clients. Whether you're looking to buy or sell a luxury home or a starter property, our team of experts has the knowledge and experience to help you succeed. Along with Frank's leadership, we are dedicated to making your purchase or sale a success. We also have specialists in land, retail, and commercial sales. Let's work together to achieve your real estate goals.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

We just finished a 3 year property management relationship with Joseph and his team at Desert…read moreDimension Properties and couldn't be happier. Since we were moving overseas, we were looking for a full service property management firm that could not only handle the renting and management of our property, but could also deal with the majority of the mundane tasks required of a landlord. I am happy to say Joseph and team came through. DDP knew we would be absentee owners and set everything up so the process worked perfectly. They helped us get the property set up for rental, with all the proper legal entities. They found our tenants in just 6 weeks and managed the entire process end to end. Small repairs were managed by DDP with notification to us via email as to the issues, as was previously agreed. For larger issues (we agreed on a threshold of $500), they were very proactive in reaching out to us to explain the issue and provide resolutions. They were proactive at every turn. We also used DDP to handle the sale of our property and they did a great job there as well. Joseph worked with us to get the property on the market at the right time, keeping an eye on neighborhood comps, so that we could catch the market while it was hot. That resulted in our property only having to be listed for a couple months before we received a very good offer. Joseph and team helped us through a very aggressive close timeline (3 weeks, and we are in Europe!) by managing the entire close process for us with the buyers title company. I can't recommend Joseph and DDP enough!

I am coming up on one year of having my one rental property managed by Desert Dimensions. After…read moremanaging it myself for two years and experiencing some common challenges firsthand, I was thankful to have the guidance of Desert Dimensions to transition to a new phase and I am now enjoying having the property in the capable hands of great people and great processes. Here's to many more years to come!

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

I don't usually leave reviews, but my experience with The Elite Home Team during my recent real…read moreestate transaction in the Scottsdale area truly stood out. From start to finish, their professionalism, market knowledge, and attention to detail made the entire process smooth and stress-free. They know the Scottsdale real estate market inside and out and it showed in every decision and recommendation they made. What I appreciated most was their honesty, responsiveness, and ability to explain things clearly without pressure. I felt supported, informed, and confident throughout the entire process. If you're buying or selling a home I highly recommend working with The Elite Home Team. Their expertise in real estate and commitment to their clients really sets them apart.

From the owner: The Elite Home Team has over 12 years of experience in luxury real estate, new construction, and…read moreproperty renovations. As part of eXp Luxury, we offer a global reach to market and sell properties swiftly and for maximum equity. Whether you're selling a luxury estate or buying your next dream home, we offer more than the average agent, providing real-world expertise to guide you through every decision. Listing packages include staging, home repairs and cleaning. Buyer's work with us to ensure they are buying smart and have an agent on their side who can help them see the vision and potential of every property and then work with them to create it. The team brings unmatched insight into every facet of the home buying and selling process. Lead by Caitlin Bronsky Top 1% Realtor. Pricing Strategy Advisor and Certified Investor Agent Specialist, whose deep knowledge in real estate investing and home building enables her to identify and secure the best investments for her clients. Call us Today for Elite Service!