Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

We loved working with Michael and Jessica to sell our house. We listed in a difficult market, but…read morewe navigated it well, thanks to their help. Michael was quick to meet us initially, and then was quick to meet, text, call, plan open houses, schedule the photographer, (and the list goes on). I am thankful to report that we sold our home last month (listed for over 100K more than we purchased, thankfully) and the process was smooth. Thanks Hoffmans! -Ciara

We cannot say enough great things about Mike Hoffman of Mike Hoffman Realty! Selling a home while…read moreliving in another state can be stressful, but Mike made the entire process effortless and seamless. His exceptional communication, professionalism, and market knowledge set him apart from any realtor we've ever worked with--and as a realtor myself in California, that says a lot! Mike treated us as if we were his only clients, always available to answer our questions with honesty and expertise. He was proactive, detail-oriented, and incredibly responsive, ensuring that every aspect of the sale was handled smoothly. Being so far away, we never once had to worry--Mike was on top of everything. Not only is he a skilled negotiator, but he is also genuinely kind and personable, making the experience even more enjoyable. If you're thinking about buying or selling in Arizona, do yourself a favor and call Mike Hoffman--you won't find a better agent!

From one professional to another, Jeff Barchi is a real estate agent at the top of his game…read more Becoming a top producing broker isn't just about volume,,, to be a best it's all about customer service, experience and doing what's right! In the Phoenix and surrounding areas, Jeff is my go to real estate broker. I know my clients will be in good hands and he will help them to make a sound investment. If you're looking to list or buy, call Jeff today,,, he's the RE/MAX broker you need negotiating in your behalf.

We're based in California, and Jeff was instrumental in helping us purchase an investment property…read morein Scottsdale. From the start, he provided insightful, strategic advice on the best areas to target, ultimately guiding us to a truly turnkey property that required minimal effort on our part. Jeff was consistently proactive, detail-oriented, and calm throughout the process--never pushy or sales-driven. It was clear he had our best interests in mind. If you're looking for an investment property and want a realtor who genuinely knows the market and puts in the work, we highly recommend Jeff.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

I am going to give you two reviews. The short and sweet and then the details that someone like me…read morewould want when trying to learn more about someone. Short and sweet. I generally dislike dealing with a realtor. They are right up there with car sales people to me. Jentri and her husband, Evan, are so far from your standard realtor team, it is impossible not to like them! The effort and care that they put into every single client impresses me so much and makes me respect them greatly. They are almost instant to respond, no matter where they are or what they are doing and many times they are putting their clients needs over even their own to make sure that deals close and nothing falls through. I realize that is what realtors are probably supposed to do, but when I say they go above and beyond, they blow anyone I have ever worked with or heard about, out of the water. Detailed. I already said I don't like working with realtor(s), so when my husband finally gave me the OK to start "looking" at possible new houses, I went out on Saturday on my own to view open houses of homes I was interested in - without a realtor. Who needs one of those?! That is when I met Jentri. She was hosting the open house that day at one of my then favorite homes and was so personable, friendly, professional and non-pushy, I liked her immediately. We talked about what we were looking for in a house, our current living situation and how that worked into buying a new home and I really appreciated that she was not just asking so she could figure out if we were able to buy the house or not, but she had a genuine interest in our search and helping us. That was 6 months ago. In between then and now, we looked at I lost count how many houses, we were going to list our house, then not list our house and then maybe list it again! We wanted to buy in a certain neighborhood, but wanted a remodel in a certain price range. To put it mildly, I am very particular and at no time did Jentri or Evan get frustrated and at all times they worked so hard to get us whatever we thought we wanted at that time. After a month or so of looking and not finding exactly what we wanted (too old, too expensive, too ghetto, to noisy, you name it) we decided that we would switch completely and look into building a new home. Jentri immediately sent us a list of reputable builders in the Valley and made the very long drive to even meet us at the sales office of the builder and community we had picked. We ended up going with that builder and signed just a day or two later, picking our lot and home style. I think maybe a week later we had our appointment at the design center, where she also joined us. Having worked for a builder previously, she had great insight into building new and what options made sense and what did not. I left feeling confident that not only did we pick the right options for us to have in our new house, but we picked the ones that also made sense for best resale value down the road if we ever decide to resell the house. In the meantime, we had put on hold listing our current house and given our new build is not going to be ready until mid-2019, decided to wait until the beginning of the year to list it. Jentri and even explained listing at the end of the year is not the best time and we came up with a plan to list the house at the best time and to maximize excitement and get the house sold. A plan has never come together to smoothly! We listed on Thursday, held the open house Saturday and the house had a full-price offer by end of day Saturday. We closed just a few weeks ago - 32 days from listing to final signing. Even the average in the Valley right now is roughly 60 days - we beat that by almost 50%, boom! But seriously, the pointers and preparation they gave throughout the process was above and beyond. They really know what makes a house sell and how to execute on certain things. They are not afraid to be honest, they will work harder than yourself on your own behalf, but most of all they are genuinely happy people and that reflects in all that they do. At no time did I feel overwhelmed or stressed and I always knew I could count on what they telling me. They are well connected and also referred us to a great lending group (The Hendrick Team) who were able to beat the builder's rates and incentives by a good margin. You would be doing yourself an injustice by not using them.

I just sold my home ( no small feat in these trying times ) with the help of Jentri and Evan. It…read morewas a difficult sale and I was about to give up. This couple took the initiative and went above and beyond to complete the transaction. It wouldn't have happened without them. I would highly recommend them to anyone.

Best realtor hands down!! Erica goes above and beyond!! Love her positive attitude. She has helped…read moreour family and we can't Thank her enough!! Need a realtor call!! She is amazing..Thanks Erica

From the owner: Erica Cherry, a full-time local Phoenix Realtor and US Navy Veteran of Communications. She…read morespecializes in helping Buyers & Sellers from Starter Homes to Luxury Homes in addition to active Military, Veterans & First Responders. With 18 years experience in different avenues of real estate (Interior Design/New Construction), pride is shown when helping clients discover a place they'll love to live. She would be honored to guide you in the stages of buying, selling, or investing in the Phoenix valley.

We used Proserve to do a complete trash out, painting, and other repairs at one of our investment…read moreproperties. They were then hired to maintain this and some of our other properties. Their staff was very professional and they met all of our deadlines. Highly recommend to any other investors out there that require these services.