"I have been a loyal customer here for 3 years, but I will never return. I went in for a simple oil…read morechange and tire rotation, but was upsold on a coolant flush. Not only did they fail to rotate my tires (which I had marked beforehand to verify), but they botched the coolant flush so badly that my car overheated into the Red Zone three days later. They left air in the cooling system, causing my heater to fail and my engine to spike to dangerous temperatures. When I returned for a refund, they tried to deflect blame by claiming my car had a 'leak'--despite the car running perfectly for years until they touched it. Furthermore, they completely ignored the fact that my front brakes are shaking and grinding, choosing to push a 'cloggy coolant' upsell instead of addressing a major safety issue. I was eventually refunded, but only after standing my ground. If you are a woman or a loyal customer, be warned: they are now prioritizing sales quotas over honest work and vehicle safety. Take your car elsewhere."

Its always easy for me to make an appointment and the staff is always very friendly. They call you…read moreif any situation arrises to let you know and ask your input on what should or should not be done. Work is always done when promised as well. I appreciate the people at Black's Tire in downtown Conway.

service was so good they were doing a sale so we got 50% off that was dope they are very…read morerespectful. we got oil change and filter check said we need a new one got us a new one ^_^ cost was nice. quan was kind miguel and jordan were so helpful thank u

Very friendly and helpful service. They replaced my windshield wipers and changed my oil for a…read morereasonable price. Sydney and Anthony did a great job!

Honest and reputable tire and automotive services. Cordial staff and fair prices that are explained…read morein detail before any work is performed. Had to use them on two occasions and each time I was totally satisfied. I know that I wouldn't go anywhere else if I should ever need any kind of general automotive services again. The best car repair and tire shop in the greater Myrtle Beach area!

Really nice staff help courtesy and kind Very helpful Easy to find Lots of sitting area. Pretty…read morequick service

This business is open and doing AMAZING work! I only get 1 day off a week. Josh got me in, found…read morethe oil leak, repaired the oil leak, changed my oil, flushed my coolant system, and got me back on the road in less than a day. And the price was BEYOND reasonable! Hundreds less than what I was expecting to pay. Now, if you want an overpriced mechanic that takes too long and butters you up with lattes and your favorite magazine, this is NOT the place for you. If you want good people to do amazing work on your vehicle at a GREAT price, then Josh and his crew are a true godsend. Just wish I could give them more than 5 stars!

Josh is the type of mechanic you hear horror stories about. I have truly never dealt with anyone…read morewith less integrity or concern regarding the veracity of his word. I would recommend written guarantees as far as what any deposit is intended or he will use it as he sees fit while you wait. Any questions regarding finances will immediately provoke a personal or irrational response to change the subject. He has more excuses than former-employees, which is impressive as I can think of well over a dozen in the months of frustration I had my vehicle there. After the 10 months and close to $20,000 I spent between him and parts, I had to have it towed to someone that will actually work on it and knows what they are doing to put it back together. He damaged a brand new fender November 10th and will still tell you he plans to get it fixed. How nice of him to make things right at his convenience. I could write a book about how badly this experience has gone. As such, Im happy to answer any questions and share screenshots of our text exchanges because I can assure you, you will not believe this is a real business talking to a paying customer. email: masterofexcuses3@gmail Before he responds that Im the problem do this simple exercise, Google both our names and bookings/release and you'll see the truth. Please do yourself a favor and take your vehicle and money to someone that will appreciate it. Edit: Josh is worse at telling the truth than he is repairing vehicles. At least 75% of his "clarification" is either deliberately changed to help him look better or just more flat out lies. The truth is he only came up with the "the customer drained the oil himself and deliberately damaged the motor after being without his truck for 10 months is there anyone with a functioning brain that thinks that sounds truthful? Its all in text message and Im happy to show anyone that is willing to believe the nonsense he spews out on a daily basis, most of which directly contradicts what he said prior. Just look at any negative review and find where he takes ownership...it doesn't exist.

My Daughter went in for oil change and tire rotation .. the next thing she knows the girl comes out…read moreshows her a duty dipstick with Bad transmission fluid and brake fluid . Little did employee know these were both just changed 3 months ago at dealership!!! She even said she wouldn't drive car like that the fluids would ruin engine !! Complete lies beware do not give them your business they are thieves and dishonest!!! They pray on college kids and think they are stupid and parents will just pay!

Took my truck in for service. allowed their team to also change my fuel filter. the tech did not…read moretighten the sensor after priming the fuel pump on my diesel engine. This mistake caused my truck to suck in air and fail to start less than a week after service. I was 500 miles from home and had to get towed. This amounted a repair cost plus the inconvenience of being unable to make my business meeting. Jiffy Lube has since offered to refund my money for the fuel filter but nothing for the repair cost of fixing their mistake. Jiffy Lube doesn't stand by their work.

Well, came in for a leaky tire. Noticed we kept on losing tire pressure during our camping trip,…read morepulling a 5th wheel. So much damage to the tire from a previous leak that was patched at a different auto shop, that the newer patch didn't take. Joe's assessment and honesty, plus concern for our safety was outstanding. Drove off with 2 new tires (wouldn't buy them except in sets of 2 or 4) and happy with how this visit worked out at this store (again).

I thought it was safe there, but it wasn't . I paid a lot and they didn't put in all the new parts…read morethat cost what I paid and now my brakes have started to have problems and it hasn't even been 5 months... I'll never go back...

My friends and I had a "low pressure" warning on the car while on vacation, pulled in to have the…read morepressure checked, and was greeted immediately by an employee. He and another employee checked all pressures, checked for leaks, and put our minds at ease! I highly recommend this very friendly, helpful, courteous business when you are in this area!!

My technician went above and beyond to check my cabin air filter and no other place prior bothered…read more He found a nest and major disruption to the air flow in my car. Also just thoroughly and efficiently went through everything while I waited comfortably in my car. Location is better than your average oil change. Easy in and out and I did the Groupon deal so excellent value. Well done!!

I went in for a oil change for my audi and had an extremely disappointing experience. Oil was…read morespilled throughout the underside of my vehicle, including on the exhaust components, which caused smoke from the rear of the car and even through the inside vents afterward. I now have to return to speak with management and potentially involve my insurance. Something that should never result from basic maintenance. The customer service was great but theses men are clearly not experienced enough for my car brand. I strongly advise caution before bringing your vehicle here, especially if you own a luxury brand such as BMW, Audi, or similar. They charged me $84 with the 25% off coupon.

If I could put negative stars I would. Dumb high schoolers working here. Brought my F150 here in…read moreFebruary and they forgot to put oil back in my truck and it locked the motor up in the bay. Have footage of them pushing it out. I had to get a Uber home. I'm fighting them to put a new motor in my truck and it's becoming a headache with their insurance company. DO NOT TAKE YOUR VEHICLE HERE UNLESS YOU DONT WANT A WORKING VEHICLE WHEN YOU LEAVE!!!!!!!!