Excellent staff and physicians. Always friendly and helpful. Dr. Shepherd is an amazing doctor.read more

I have not had a good experience with Springfield Clinic in Macomb. Despite having Medicaid,…read moreMedicare, and United Healthcare, I have continued to receive bills from them. DHS has even sent multiple letters confirming that I do not owe the amounts they claim, yet the billing continues. I don't know what the issue is, but there is clearly a problem with their billing practices. While the facility itself may be clean, my trust has been shaken by these repeated errors. I'm not talking just errors in billing. I had to have blood drawn last spring. I went in waited for quite a while which seems to be the norm for getting a blood draw there. A young girl came out to get me for the draw, she didn't ask anything and did the draw. I thought something was off since I had around 14 blood tests for them to do. I leave and was home 20 minutes when they called saying that I walked out before they could do the blood draw. I explained that I was there and had it done. She called back 4 hours later stating they made a mistake and I needed to come back. I dislike this town, this county and the majority of medical facilities here. Something is lacking

I leave this review after I had a ....... done today at McDonough District Hospital. Due to Covid19…read moreI had my temperature take in the tent in front of the emergency entrance. I had to wear a mask which made me dizzy all the way to the admitting desk. The nurse was very concerned and took me to the changing rooms. Another nurse took my blood pressure. It was way up. Due to the mask? After another measuring without the mask the BP was normal. Every nurse was very friendly and made me comfortable. Asking for warm blankets every time. Love those!!! The Anesthesiologist, Dr. Trost was very friendly in explaining what they would do to make me sleep. His German name translate to Comfort! I was wheeled into the room where the procedure would be done. And that nurse was speaking German to me! I woke up and felt like new! Very comfortable with warm blankets. Two cups for water and two cups or very good coffee later I met with Dr. Gonzales. He explained all in easy to understand English. So I say thank you to: Dr. Gonzales, Nurses Andrea, Ashley, Marizona, Steve, Katl, Kaylie! I am very pleased that you took such a good care of me!

MDH is a clean facility, and I appreciate that aspect. However, I need to emphasize a serious…read moreconcern: despite Rush Hospital in Chicago sending orders for MRI/MRCP testing to be completed here, MDH never contacted me to schedule. Another healthcare provider also attempted to arrange the same testing through Rush, and again MDH did not follow up. This lack of communication has made it difficult to trust medical facilities in Macomb or the surrounding county. Cleanliness is important, but reliability and responsiveness in patient care are equally critical, and unfortunately MDH fell short in this regard.

Dr. Reems name is in the dictionary beside physician. A more caring, kinder man you will probably…read morewill never see in today's young doctors. Sadly he is retiring at the end of this year. He deserves a long and wonderful retirements! God bless you Dr. Reem...

I just left McDonough Eye Associates and I was so impressed with the entire staff there. I saw…read moreDr.Timothy Williams and he couldn't have been friendlier. He was thorough.he sat down and explained my eye issues in detail.he answered any question I had. If you have any eye concerns and struggle with anxiety Dr Williams will put you right at ease. His receptionist Diane will greet you with a smile. His assistant Stephanie is warm.will speak to you kindly about medical issues or concerns. I left here with my head in the clouds. Five stars!

Dr. Brody & Dr. Williams were great. Dr. Brodie gave me my 20-20 vision back since I was in the 4th…read moregrade. 55 years. Great surgeon, and very thorough too. The whole staff couldn't be more delightful and caring. We are very blessed to have them in Macomb!

After making several visits to the facility for several recoveries, I strongly recommend them…read more Truly professional and efficient.

Excellent, the staff all the way to the secretary are GREAT. I highly recommend. I am vastly…read moreimproved after going here.

I saw Erin Chu for therapy here for several months. I ultimately decided it wasn't the right fit…read morefor me in hindsight I think another therapist would have been a better fit for me in my opinion solely.

My 95 year old grandfather is in the hospital with a broken hip, and my mother and I are visiting…read morehim, I've noticed a few things. The nursing staff is hit or miss depending upon the shift. His nurses from the first two days were pure angels - he's 95 and very cantankerous - they were so good with him; Leslie was so very patient and spoke well with us family members. Following those first two days, the nursing staff was a nightmare, absolutely no patience, told us that only one of the two of us could be in the room with him at a time, when no one had an issue with it before then. They man-handled him, and did not seem to care what pain he was going through. The first few days, the nurses were in to check on him every so often, after the other crew took over we were lucky to hear from them over the speaker. The staff on 2nd floor, March 20th thru March 22nd, deserve an award, they were a joy to be around. They appreciated having us here to help, grandpa is easier to deal with if we talk to him about it. The staff that took over on March 23rd need to be trained in some people skills and kindness. The room was clean until March 23rd as well, but today there are piles of dirty sheets on the couch. One other note, Dr. Nwafo and Dr. White, and Megan the NP, are amazing!!