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Jacksonville, FL

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Broadview Terrace

4.0 (1 review)

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13 years ago

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Fidelity National Title Corporate Headquarters - This is a direct notification I received, showing staff at Chicago Title reacted to my post with a laughing emoji, clearly aware of it.

Fidelity National Title Corporate Headquarters

(3 reviews)

Brooklyn, Riverside

CONSUMER WARNING - $30,000 LOST DUE TO TITLE COMPANY NEGLIGENCE…read more Chicago Title - McKinney (Adriatica Village Office) 6851 Virginia Pkwy, Suite 100, McKinney, TX 75071 ‍ Escrow Officer: Sarah Neale & Jennifer Brawley Parent Company: Fidelity National Title I have never in my life experienced such blatant incompetence and negligence from a title company. This experience was absolutely unacceptable and has led to me filing multiple formal complaints with more on the way. What they did: I asked for a basic earnest money confirmation receipt over 7 times They delayed for 2 HOURS over a made-up $50 "option fee discrepancy" They never fixed it, never called me, and I was given no opportunity to cure despite their own "internal error" then tried blaming and deflecting their own fault onto me the consumer. My earnest money deposit receipt indeed received 3 minutes prior to an unlawful termination from listing agent. It was only until the next day (24 hours later) post termination, did they begin asking me if I was represented. In what appeared to be a "Cover Your Ass". Why ask this if contract was already terminated? It wasn't until I brought up the word "FRAUD" did they promptly send me my Time-Stamped Earnest Money Receipt within minutes!!! And only THEN did they send the receipt. It became apparent the reason they withheld for 24 hours. I believe they have acted in bad faith, in violation of Texas Insurance Code, escrow regulations, and possibly civil conspiracy statutes. They concealed the earnest money receipt, leaked my assignment fee, and refused to provide documentation or justification until 24 hours post termination. This title office was personally recommended by the listing agent, who had a conflict of interest with both the seller and the title team. This was a deliberate delay, plain and simple, and I was left unrepresented the entire time. It also came to my attention, and this needs to be made public that the agent who recommended this title company, Kelly Calkins, openly stated that your legal counsel was already speaking behind my back while I was still under contract. And that's not all... The buyer I personally brought to the deal -- New Western, was also allegedly in contact with their legal counsel at the same time further self incriminating all parties involved on email. Let me ask this: Why would both your office's legal counsel and New Western's legal team be engaged behind the scenes, before the deal was even dead, and without notifying me, the contracting party? That is completely unethical and beyond unacceptable. There is no valid reason for those conversations to be happening behind closed doors while I was still an active participant in the transaction. Their team showed clear bias and failed to remain neutral, which is the bare minimum expectation of a title company. FORMAL COMPLAINTS FILED: Texas Real Estate Commission (TREC) A formal investigation has been opened against five licensed agents involved in this transaction for serious alleged misrepresentation, tortious interference, and unethical behavior. Texas Department of Insurance (Title Division) - Title complaint filed Texas Attorney General - Consumer Protection Division Federal Trade Commission (FTC) Consumer Financial Protection Bureau (CFPB) - complaint for escrow-related financial harm I have already filed complaints with all of the above, and I am now in the process of formally filing against Fidelity National Title, the parent company of this location. Because let's be clear: Fidelity is responsible. They own this office. They failed to prevent this. And now they WILL be held accountable. If I am not fully restituted for the $30,000 loss, I will be pursuing litigation against all responsible parties -- including Fidelity National Title. If you're a buyer, seller, wholesaler, or investor: Do not trust this title company Do not assume they are neutral Get everything in writing Protect yourself -- even from your title officer These images were captured on September 25, 2025, after I made a public post warning others about my BBB complaint against Chicago Title. Within minutes, staff or associated parties reacted with mocking emojis, specifically the "" reaction, which I view as a direct attempt to dismiss, minimize, or retaliate against a legitimate consumer complaint. This behavior demonstrates bad faith, unprofessional conduct, and possible retaliation while under regulatory scrutiny.

Subject: Escrow Interference and False Fraud Allegations - Urgent Resolution Needed…read more To Whom It May Concern: Fidelity National Financial owns Chicago Title. I am writing regarding a deeply troubling and urgent matter involving Chicago Title of The Woodlands, Texas, which is currently holding up the sale of my elderly mother's property due to baseless allegations of fraud. My mother is 84 years old and has owned this property for nearly 45 years. We were initially approached before hiring a realtor by a developer named Jared Hays, who, along with his agents, presented questionable behavior from the start. Although we had planned to list the property in spring, we considered this an opportunity for a quick sale. After a difficult negotiation, Mr. Hays agreed to use a TREC-approved contract, but insisted we use his escrow company, Black Label Title in Katy, TX, claiming the escrow officer there "makes things easier for him." We assumed an escrow company would operate impartially. That was not the case. Mr. Hays repeatedly delayed escrow, then attempted to reduce the purchase price by $50,000--a third of the agreed amount. We declined. In January 2025, he returned offering more than his original price. We agreed, with the condition that we retain earnest money if he backed out or changed terms again. Black Label confirmed the deposit was in place and we were officially under contract. Yet, Mr. Hays again backed out. When we inquired with Black Label, the escrow officer then claimed no deposit had been made. This contradicted previous confirmations and made it clear she was protecting Mr. Hays' interests inappropriately. Statements he made about her "helping him in ways other escrow officers wouldn't" now took on a more alarming meaning. I recorded these conversations for personal documentation due to the many inconsistencies. After this second failed transaction, we cleared the lot and hired a licensed real estate agent with eXp Realty to protect ourselves from further exploitation. We soon received two offers--one lowball from another developer (which we declined) and one full-price offer with financing. The buyer requested to use Chicago Title of The Woodlands, and we agreed without issue. The buyer was ready to fund by April 29, 2025. However, we were told repeatedly by our agent that the buyer was still assembling funds, so we extended. When we asked to increase the earnest money as a condition for further extensions, our agent ignored us--this too is documented. Finally, on May 6, we were informed that the real issue was that Chicago Title believed my mother and I were involved in fraud--based on unfounded claims made by the Black Label escrow officer, with whom we had an openly contentious history due to her mishandling of our prior deal. This is outrageous. It appears Chicago Title's "Team Tara" took the word of an outside party with a personal grudge and failed to contact us directly to verify any facts. This is unacceptable behavior from a title company, especially one under the umbrella of Fidelity National Financial. As of May 8, 2025, our buyer still wishes to move forward and so do we. But now we are facing unjustified interference and character attacks from two title companies who should be acting with neutrality, not engaging in personal vendettas. Let me be very clear: We are not committing fraud. We are a family selling a property we have owned for decades. We expect Chicago Title to immediately cease any further delays, contact us directly, and close this escrow as agreed. If this matter is not resolved immediately, we will be filing complaints with: Texas Department of Insurance (TDI) Texas Real Estate Commission (TREC) Texas Department of Savings and Mortgage Lending (SML) Office of Consumer Credit Commissioner (OCCC) Consumer Financial Protection Bureau (CFPB) Better Business Bureau (BBB) ...and contacting legal counsel as necessary. We also reserve the right to make our experience public to warn other consumers. We are honest people and expect to be treated fairly and professionally.

Taft Alexander - Bloom Realty

Taft Alexander - Bloom Realty

(1 review)

Riverside

As a military family we've moved across the country multiple times in the last 30 years, purchasing…read moreand selling houses in various real estate markets. When we retired from the military and decided to buy our 'dream house' we selected Taft Alexander to help us find the perfect place. It may be a cliché to say that someone goes above and beyond, but in this case it's true. Taft never rushed us, never tried to convince us to 'accept' anything less than the perfect house for us. Taft provides more than a Real Estate Agency; he helped us with design ideas, finding contractors to do remodeling work, and helped us look objectively at the pros and cons of every house we entered. We began with Taft Alexander as our Realtor as we started our home search, and we ended with Taft Alexander as our friend at closing. To find the perfect house, choose the perfect Realtor...Taft Alexander

From the owner: Taft Alexander is a Realtor® specializing in luxury, historic, and waterfront properties in the…read moregreater Jacksonville area. We are not like the traditional 'big box brokerages'.We are an independent brokerage that has made 'legendary customer service' our number one priority. This philosophy has enabled us to become Florida's #1 real estate brokerage.The benefits of today's technology is essential when marketing or purchasing a home. We are dedicated to providing the best possible search experience for the tech savvy consumer.We're here to offer you all of the most important data to help you select your dream home. We will be with you every step of the way to make sure your experience is as pleasant and stress free as possible. What we won't do is pressure you to buy a home. We are not pushy agents trying to sell you 'anything under the sun'. We are consultants providing you with the tools and knowledge to allow you to make the decision thats right for you.

Cindy Corey - Better Homes and Gardens Lifestyle Realty - Closing day in Amelia Island

Cindy Corey - Better Homes and Gardens Lifestyle Realty

(11 reviews)

Brooklyn, Riverside

We have bought and sold 8 homes over the past 32 years. Cindy Corey is without a doubt "the best"…read morerealtor we have ever hired. She is a certified home stager and if you follow her advice she will get the job done. She assessed our home's value, discussed our concerns and options, came up with a game plan, and followed through on every promise. She gave us constant feedback via text, email, and phone. She is an excellent communicator. Even when nothing was happening we heard from Cindy with reassurance and confidence in the process. She presented our home in the best possible light. The numbers don't lie: She got our house sold in 25 days from the listing date to the offer and within $7,000 of our asking price. Our neighbors didn't even believe it sold because it happened so fast. Cindy watched our back and was our advocate at every stage of the process. Don't think for one second of Hiring her, she is a professional at what she does.

Cindy was awesome to work with! We bought and sold with her and she made both processes easy and…read moresmooth transitions. She is highly experienced and knowledgeable and is an invaluable resource to newbie first time home buyers. She could sell in any market, but i feel she is especially suited to old historic homes. She took my unique 1926 home, which sat on the market for over a month during the peak housing frenzy in 2022, and sold it on the first weekend when buying began fizzling out. I would definitely work with Cindy in my future real estate ventures!

Bloom Realty

Bloom Realty

(2 reviews)

Riverside

My wife and I had a great experience working with Erin King when buying our home. As first-time…read morehomebuyers from out of town, there was a lot of stuff that was entirely new to us, and Erin did a great job of walking us through everything we needed to do and when we need to have it done by. Further, as the type of person who likes to plan things out, and who can react poorly to unexpected negative events, Erin did a very good job of talking me off the ledge at times and explaining the various possible eventualities. Everything (document reviews and signings, etc.) was done electronically, with a minimum of fuss. Erin also recommended all the various inspectors and such required, who were all very good, and took responsibility for being at the house when needed. We unfortunately were dealing with sellers who made misrepresentations on some of their disclosures, as well as (in my opinion) at best incompetent and at worst dishonest seller-side agents (Watson Realty - be warned!). But Erin was helpful in advising us on how to make sure they lived up to their obligations, even when they were resistant or delaying in fulfilling their responsibilities. My one piece of advice (true in any case, I'd guess) is to understand that your realtor is a repeat player in the industry, and therefore will naturally be less aggressive than you want them to be -- don't feel like (as I did early on) you're being unreasonable when you want to take a harder line than your realtor advises at first, you're just protecting your investment. Erin was very good at presenting the full set of options. Highly recommend this group!

My husband and I used Bloom as buyer's agents. The seller was horrid and ended up not completing…read morerepairs agreed to on time or very well. We had been assured that all was going well, so we proceeded to order the appraisal. When everything didn't go well, Bloom honoured their verbal promise and refunded us the appraisal price. While they didn't have control over the seller and the deal fell through, they did prove their integrity. 4 stars cause bummed, but 5 for an honorable broker.

First Coast Rental Management - Rent More with Brent Moore

First Coast Rental Management

(2 reviews)

Riverside, Brooklyn

The good: our neighbors were phenomenal and the location was great! Rent was affordable for…read moreAvondale. The bad: lack of detail, paint globs and spilled on the floor. Rusty nails poking through kitchen cabinets because the nails used were too long for the project. The plaster ceiling fell in and it took over a week to have someone come fix it (after management said it was scheduled for the next day). When the guy did come to fix it, instead of moving our things or asking us to do so he got plaster all over them. He then proceeded to invite a gentleman who had been painting our porch into our home without permission. We were given no heads up that the gentleman would be painting the porch so he just came up, started smoking and proceeded to do a halfway job by painting around our porch furniture and expensive bike (which we quickly moved inside). The ugly: half of our deposit was taken and now we have to fight to get it back. Ive already left a message but no call back yet! Usually a poor review on social media is the only thing that gets a response.

As a Retired Veteran, I depended on this company to take care of my property as I had been…read moretraveling for some years. Big mistake on my part when I switched to them from Watson Realty and Glenda, in Jacksonville Beach. Poor customer service, unprofessional attitude, lack of concern for my property, have spoken to 5 different agents with 5 different stories, loved working with Christina, but she no longer does rentals for them. Paint, was not a professional job, and honestly my 5 year old nephew could have done a better job. Had I not accidentally had a surprise visit with a friend and neighbor and received feedback, they would have gotten away with it because it is okay for them to take money from out of town homeowners and line their own pockets perhaps. Carpet installed was mediocre, and smelled, wonder if they used refurbished materials, yet they charged me $8000.00 dollars June 2015, found out from a friend who visited the home, the carpet and paint was not fresh or brand new, as one would expect considering it was less than two years old. Damage to my roof, June 2015, they did not acknowledge any information relating to the damages when questioned March 2016. A neighbor and tenant told us, a moving truck had backed into the roof. I Terminated contract with them, still awaiting documentation and justification oh and not to mention the money they owe me and it has been over 30 days, and of course they don't have my address on file. Do not recommend this company and now they are changing their name from FIRST COAST RENTAL AGENCY TO RENTAL PARTNERS! HOMEOWNERS BE AWARE!

JWB Rental Homes - Virtually staged apartment for rent in Jacksonville

JWB Rental Homes

(91 reviews)

LaVilla

I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Bell Riverside Apartments

Bell Riverside Apartments

(11 reviews)

Riverside

A wonderful place to call home with a five star location and amenities that are uniquely Bell…read moreRiverside's! What a gem in the middle of Riverside with Memorial Park on one side, our neighborhood Publix directly across the street, and gorgeous areas to walk that surround the complex. Add to that Five Points with all that it has to offer in dining, shopping and our wonderful Sun Ray movie theater! If you walk just a few blocks north you are at the Riverside Arts Market and the Cummer Museum! We have lived in the Washington, DC metro area for the past 20+ years and are thrilled to call Riverside our home. It is a diverse, walkable neighborhood with so much to offer! This area is so unique in Jacksonville and reminds us of neighborhoods in DC. Each person we interacted with to find just the right apartment for our family was nothing short of exceptional. The Leasing Office/Management team spent a lot of time showing us different apartments, talking through different options for living in Bell Riverside, and answered our endless questions. You begin to sense that this team deeply cares about the community and works hard to provide a good place to call home for their residents. Our family has now moved into their apartment. We have met people who have moved to Bell Riverside from all over the country, who are friendly, who gather in community spaces to enjoy relationships, and who desire to make this a good place for all to live. The Management/Leasing Office continues to provide exceptional service! We've met the Maintenance Team who also get five stars! Thank you to Angie, Karen, Brittany, and Joe! We so appreciate your assistance in making this a great moving experience for our family. You truly are an incredible team! We have since recommended this property to four other families who have toured it and endorse it as we do. This is a gem in the middle of Riverside! So grateful to have found you!

The management does outrageous rent hikes every year. The…read moregarbage - which is a separate additional charge - gets so bad you can smell it on the fourth floor. There are rats! The security gates are broken more often than they are fixed. Packages get stolen because of this. Neither of the fire pits work and they are also more often broken then they are working. The moldy cushions by the "beach" have been that way for at least a year now. The sun umbrella that would make the dock usable during the day hasn't worked in over a year. And again the rent hikes are astronomical!

Broadview Terrace - realestate - Updated October 2026

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