I have bought records here, bought equipment, and have had high end gear serviced here. Never once…read morean issue. Dave is as solid as they come. He stands by his products, he turns around his service repairs quickly and he knows his stuff. Amazing used selection of vinyl, and some great new stuff too. I can't walk out of here without a giant stack of wax. The back area of the store has fully refurbished audio equipment where you can find some great deals. All serviced by Dave himself. I have purchased at least 3 turntables from that back wall, and felt comfortable handing them off to someone else after I upgraded again. I had a Nikko receiver serviced most recently. It had some issues but this is the receiver my old man used to listen to the ball games on when I was a kid growing up. It's not some top of the line tube amp, but for me this was about the memories of that old blue light receivers warm glow and that crackle and pop of the vinyl. I got to listen to the Tribe in the playoffs on that thing this year, they unfortunately lost to the damn Yankees, just like my pop would have done back in the 70's when that Nikko was new out of the box. Except the Indians sucked in the 70's, but the receiver regardless of Indians wins and losses is the real winner. What I am trying to say is Vinyl Groove is the best in the area for servicing vintage audio equipment. Nikko to McIntosh every piece of equipment matters to someone and Dave is the best in the area to bring back old audio equipment and old memories.

Would definitely not recommend ordering from them. I placed…read morean order in July that contained 3 pre orders and one in stock record. I received all 3 of my preorders in September but never received the 4th album. I emailed about the missing record on Sept 21st. I received a response the same day that claimed it would ship out soon. I reached out again Oct 13th because I still hadn't received it or gotten any update on my order. I did receive a response the next day telling me that the title had actually been delayed and they would let me know when they received the new release date. The issue with that is the missing item was released in 2022. It wasn't a pre order. I responded saying that and never heard anything back. I reached out again on Oct 18th and finally just asked for a refund. No response. It took me commenting on every post of theirs to finally actually receive a refund today, Oct 23rd. I'm assuming there was a mix up and the record I purchased was accidentally sold. I get it, things happen. While not ideal, if they had communicated and been transparent about what happened and just issued me a refund I would've understood. Instead I was given the runaround and then just completely ignored. Then they responded to my review calling me childish- even though the only reason I was ever refunded finally was bc I started commenting on social media. I tried going through the proper channels via email and was ignored ‍

Closed early. The guy came outside to put up his sign 10 minutes before 6 and told me they were…read moreclosing. He didn't ask me if he could help me find anything; he just said, "We're closing." Don't shop local, apparently.

I have walked past this shop a million times in Gordon District and had no idea that it was there…read more On this particular day I happened to be aware of my surroundings and noticed it. I walked in and dove into the collection. It was neat and well organized which is perfect if you are flipping through quickly or if you have a specific artist in mind. I always start with the letter J. I am looking for Michael Jackson records first. I surprisingly found the Got to Be there album for a reasonable price. Don't go looking for it because I bought it expeditiously. I also found the Lean on Me soundtrack, Earth Wind & Fire, Boys 2 Men, Isley Brothers, Notorious B.I.G., Snoop Dog and Dolly Parton to name a few. There were record players available for sell as well. Tip: Check to see if there is a crate with records near the register. See the link below for a quick visual. https://vm.tiktok.com/ZMRag7owv/

i love this place. i love charles. i love the selection. i've gotten odd, super rare stuff here…read morethat i would never find anywhere else. things from africa from the 70s, private press weirdness from all over... the selection of more mainstream records is solid, especially in new inventory. but for me, it's about the consistently interesting, well-priced used stuff (though it's chaotic and catch-as-catch-can). highest recommendation. go go go.

Such an amazing experience here! I was searching for a pretty hard-to-find record for my…read moreboyfriend's birthday, and when I called, they not only confirmed they had it -- they actually held the record for me until I could come pick it up. That meant so much and seriously took the stress out of trying to track it down. When I came in, the staff was incredibly friendly and helpful. You can tell they genuinely care about music and about making sure customers leave happy. They made the whole experience feel personal instead of just another transaction. If you're looking for something specific (especially a harder-to-find record), this is the place to go. I'm so grateful they held it for me and helped make his birthday special. I'll definitely be back!

what a great shop. a classic record store. the selection is deep, the prices are fair, and if…read moreyou're into digging, there's chaos to dig through too. the clerks are ... usually helpful. i mean, like i said, old school record store. if you're looking for values on old rock records, this place RULES. but they've got plenty of other things too. i go to a ton of record stores, and this one is too shelf for me.

The staff members are the worst. They made an offer of .50 cents TRADE per item on my cds. Most of…read morethe staff probably makes $13 an hr, and are not even worth that. Not sure how this place stays in business. I will sell my stuff online and buy online. DON'T WASTE YOUR TIME HERE.

My son and I love vinyl. I'm a '70s kid from high school and college, so I know a lot of music…read more We've been to several record shops. This one has to be our favorite. The guy at the counter was super friendly, and just reeked Cool. He loves the rescue cat that roams the stores. He even has a coin box and poster explaining a cat rescue group. I like that compassion. The shop is cool with album covers on the floor. That is an art piece in itself. Today is my birthday, and my son is buying. First on the list is Jefferson Starship's Red Octopus. Other shops have told us the album is hard to find, sells fast, expensive. We found it!!!! The price was very good!!! I'm ecstatic! Also got The Doors, Three Dog Night, and Gordon Lightfoot. I've heard about Robin Trower, so I got one of his albums. They have a listening turntable with headphones that I used. There is a group of nostalgic records that were goofy and fun. A small stage is for anyone to perform. Inquire at the store.

These guys are incredibly nice and accommodating. I called to ask about selling some records and…read moreNoah answered. He was friendly, courteous and patient as I mentioned what I had to sell. Also, honest. The day I arrived I could not remember exactly where the store was, so I called again. Noah was very kind again and narrowed it down. Upon entry Noah was very friendly and helpful. He smiled and we laughed at some of the goofiness I entered the store with. I think I had two LP boxes, and Noah came to aid. Pete the owner came out at some point and amidst all the small talk, you could tell these folks are what small independent places need. They went through my stuff and we'd have some small chats todo about nothing really. I can babble when I sense friendliness. Save in point if you're reading the review. You could see the regulars that come by, other folks... and just a genuine cool place with a cool owner and co-worker. They could teach a graduate school class on customer service. We need that lately it seems! On a scale of 1-5 they should get a 10 for just being human and humane. As I was leaving Pete and I had a very cool, relatively personal conversation which was very endearing. So if you're on the east side of CLE or early for a show at the Beachland on a Friday, Saturday or Sunday... check em out!

What a cool vintage record shop…read more I stopped in here with nothing special in mind other than to browse on a rainy day. The store is well organized and I was excited to see they had a local section and some more niche categories. There's a LOT of inventory, like, a lot. If you're a seasoned collector looking for older gems, you're going to have a field day here. In the back, they had some kitschy old school records that had me laughing out loud (aka, How To Strip For Your Husband, Mommy Where Do Babies Come From, etc.) The space itself has a live record playing spinning tunes, and in the back corner, they rent(?) a room to The Buckland Gallery of Witchcraft and Magick. Yes, you read that correctly. I freaking love that. I don't actually know who runs it (no one greeted me, and I couldn't tell who worked there), so don't be discouraged if you walk in and feel out of place. I always think its nice connect with staff, but I really don't care either way, though some people might! A Separate Reality is absolutely worth a stop into. If you have a record aficionado in your life, a gift card would be a top-notch win of a present. They take a lot of pride in their collection here.

This is one of those record stores that is worth traveling for. We were in Cleveland to visit the…read moreRock Hall, and looked up a "Best Records in the US" list on Mental Floss. The records are fairly priced, especially for their condition, and their collection smacks of good taste, with an especially interesting soul section. This is a record store that someone who own 2K records will still find something they haven't seen before.

Really missing days of old when Sam Goody and other major record stores where open. Miles and…read moremiles of music. From vinyl to cds. That was what I waS looking for when I walked in or at least that feel. It is riding season and I needed some new music. I pull up to the light blaring songs from billy joe. I'm a real bad a$$. Went In. To the store to purchase some cds. I was looking for sister act 1 and 2. Just wanted something g spiritual and funky. Good mix. Lauren Hills voice is awesome I enter the store and I am immediately greeted by the staff. I'm feeling the vinyl record store vibe. Than I found my cds and went to the front and before I can say can you help. This kind gentleman looks up from what he was doing and asked if I needed help. I said yes and he asked for some one to assist me. Went back to the front paid and left. Storing my exchange purchase in my saddle bags and about to head out. When another employee from the exchange was walking into work. He had the coolest doc martens on. Only a youthful person can pull off that look and he wore it well. From one boot love to another. Rock on

Best exchange location. Staff so ready to help and are very friendly. Great selection of records…read more Place is kept clean and neat. Really enjoyed shopping there.

If you're looking for anything resembling popular music, don't come here. You will be disappointed…read more If you're looking, however, for dance, electronic, or experimental music, this is the right place. The owner is, shall we say, a bit prickly. He sized me up the second I walked in. Because I've been going to record stores for years and have encountered music snobs more than once, this amused me more than anything. Once I pulled out a DJ Stingray (legendary techno DJ from Detroit) album, he knew I wasn't a noob. He got further confirmation when I asked about some Fennesz (amazing Austrian experimental guitarist) albums. Once you get him going about music, he warms up. Bent Crayon has very hard-to-find titles like Drexciya (iconic sci-fi techno duo from Detroit) reissues, the latest from Perlon (dance music label in Berlin), the Japanese composer Ryuichi Sakamoto, or other left-field music. Bent Crayon is mostly vinyl but also has a solid selection of CDs. Fair warning: The corner shelves of experimental music are alphabetized but the rest of the store follows a mysterious organizational logic. In other words, you have to dig, not scan. I bought reissues of Stingray's Aqua Team 2, Drexciya's Harnessed the Storm, and Cluster's Zuckerzeit (Cluster was an electronic music duo from Germany who worked a bunch with Brian Eno). Bent Crayon is not for everyone, but it's still pretty rad.

It's a bit different but not my cup of tea so that's why 3 stars :) if you like dance beat music…read morefrom all of the world this is your place :) It's wayyyy in the back right corner of the art warehouse ... it's great to check out the building tho I just love art and it's a great collective to come and check out tho :)

Everything. They are very knowledgeable on audiofile equipment and pleasant to deal with.read more

I took a long-dead amp and pre-amp to Sam's to see if they could bring them back to life. The…read morepre-amp came back to life like a champ, the amp didn't. They had my gear for about 2 weeks, called and let me know the situation. I appreciated the honesty about the amp - that the labor and parts would be worth more than the amp. The pre-amp was an inexpensive fix, and it's been working great. Lots of eye candy in the store. Very dangerous.

Had a great time in the stacks today. These books call to you from the shelves...begging to be…read morepicked up and read. The customer service was adequate. I only really got one "smile" and that was almost forced. But I'm bringing home a haul of books, dvds, and a game for under $35...so I can't talk at that! Will I come back, sure! Will it be soon? Also, sure. But would being genuinely friendly kill you?

This place is a complete rip off!!! My third time here and won't waste my time anymore. I took in…read moreabout 100 vhs tapes, CDs, and sealed DVDs. I was literally offered 25¢. I had to ask a couple times to make sure I heard them correctly. The first time I dropped off some books and movies and walked away with $20. The second time I brought in a bunch of movies and tapes but was only offer like $1.75 haha. Don't waste your time and just donate for a tax write off to a local thrift.