GREAT service and friendly staff. Always a good sign when going into a any medical facility. I…read morehad a total brain fart that day and had my appointment down as 1:30, instead of 11:30. Missing that "1" made a big difference. However, the office was gracious enough to still see me that day. I think the business is still fairly new. I remember seeing ads about their grand opening not too long ago before I came in. The waiting room only had one other person there when I came in. I'm used to offices overbooking their patients, so this was a nice change of pace. They have a computer you check-in at as opposed to the usual clip board with mounds of paper forms you need to fill out, which is really nice for those of us who type faster than we write. I've had my share of bi-yearly dental check-ups and have visited my share of dentists. Though the dentist and hygienist did a great job examining me and fixing me up, I've had more thorough exams and cleanings before. However, what I loved about this place was that they weren't out to bill you for a bunch of unnecessary fillings or procedures. They tell you what to look out for and what to do to prevent those weak spots in your teeth from becoming cavities. The office is very clean and state of the art. If you're not happy with your dentist, try them out.

HIGHLY UNPROFESSIONAL. I went in for services, twice, and paid each time. For the same reasons…read moreothers have mentioned (lack of strong administrative, billing and insurance-related competencies), they did not accurately estimate my insurance company's share and then called me to tell me I owe $600 -- urging me to pay immediately. I responded by asking for proof of my balance only to find later the same day they have charged my account! How you charge anyone for anything without their permission or honoring your burden of proof is beyond me. I think while the service (dental staff) was decent their administrative policies and procedures do not seem to be well thought out. Bottom line --- if you choose to use this clinic for your dental care, DO NOT give them your credit card information! I repeat, DO NOT give them your credit card information.

Excellent dental care, Professional experience, organized website, take good care of patientsread more

I wish I could give the Britain dental service six stars. I moved to the Raleigh area in December…read morewith a tooth that had crumbled so I was in dire need of dental service. I took a chance with Britt Dental because of their good reviews and was able to get an appointment right away. After a thorough exam and viewing x-rays Dr Britt determined that I needed a crown which I was not surprised to hear. The process of providing me with a crown was completely pain-free and I am completely satisfied with the results. Dr Britt and his staff are so friendly and efficient. The added bonus for me was going back a week later to have my teeth cleaned. Loren, the dental hygienist gave me the most thorough and detailed teeth cleaning that I've ever received. I'm so thankful that I chose Brit dental service.

great customer service. personal attention. overcame my fear of the unknown. all staff, even the…read moreones not caring for me we welcoming.

Dr. Brian and his team are the best! They are patient and take the time to thoroughly explain…read moreeverything. It's been several years now since making them my dental "Go To" and I highly recommend Briar Creek Dental. Raleigh, NC

On September 17, 2024, I took a 3D image at Dr. Wu's office. Dr. Wu was unable to interpret the…read moreimage and referred me to an ENT specialist. I found this lack of interpretation and subsequent referral, particularly given the circumstances, unexpected. The full charge for this service was $484, which I paid via credit card upon checkout. Two months later Dr Wu sent me an email that I owe her $75.00 more. Please be aware of hidden fees - this office will scam you of your money.

I recently needed dental surgery for problems with an existing implant and was referred to Dr. Wu…read moreat Brier Creek Implants & Periodontics. Dr. Wu and her staff are kind, professional, and very competent. I was offered oral sedation, which helped me cope with the hour plus surgery. Pain and discomfort was minimal and managed very well. I recommend Dr. Wu for any implant and periodontic services. I also recommend the building manager put a sign for the practice on the side of the building to make it easier to find. The practice is located at the back of the building, which wasn't obvious because there's a trash dumpster that seems to be at the end of the entrance drive. However, there is another parking area behind the building where the Brier Creek Implants & Periodontics office is located.

This was my first time going to the dentist, and I was kind of scared, but they had a great…read morereceptionist who helped me out with my paperwork and insurance information. In the room, the dental hygienist did a great job cleaning my teeth and was very knowledgeable about what I need to get done. The doctor also did a great job explaining the process and how everything will be done. They all seem like they truly care about what they are doing and always ask how you feel.

I have been going to TFD in Brier Creek for several years. I have a fear of dentistry and did not…read morego for many years. This office has worked with me, and I feel comfortable again going to a dentist office. My dental health has improved significantly because of their efforts. The dentist and hygienist(s) are kind and compassionate. Sedation dentistry is also offered. I would highly recommend this practice for your dentistry needs.

As someone who gets unreasonably anxious at the dentist, I appreciate the care and communication…read morethe hygienists take to ensure my comfort, particularly Rachel and Ashlyn! Rachel assisted Dr. Jones with a couple of my fillings and they made it as painless as possible. Granted, no dental procedure is truly painless, but Rachel's bedside manner and assuredness was an immense comfort. Dr. Jones always makes appointments feel breezy, and I know the hygienists play a big part in making that possible! Front desk staff is also very professional and helpful, including Jordan. Therapy team can be seen on site occasionally, but may be caught sleeping in the lobby. Still five stars, would add more for Abigail if I could.

I've been a patient at Brier Creek Dental for almost 4 years now. This practice serves 3…read moregenerations of women in my family. Myself, Daughter and my mother who is 70. Dr. Jones is wonderful and the entire staff are very professional with warm personalities. Leaving my dentist on Long Island was very devastating for me. I am grateful to have found a trusted professional in Dr. Jones. He has a warm spirit and the best bedside manner. I have visited with other dental offices in the area and none compare to Brier Creek. Everyone who works here is excellent. From reception, to Eddie in billing. I recently took my mother here who had not been to the dentist in a few years. Dr. Jones was very gentle, took his time discussing his recommendations for her with me and I really appreciated that. Many people don't love going to the dentist, but I look forward to my scheduled cleanings.

Moving to Raleigh, I needed to find a new dentist. More than one person from my work recommended…read moreThompson & Thompson, so I decided to give it a go. I'm glad I did! The staff was very friendly, chatting while they took X-rays, and little tips on how to make the process easier. They fit me in for a cleaning my first day, which was very gentile (with sensitive teeth- but also got all the little things that would be easily missed if they weren't thorough. I really appreciated that they asked me about my concerns with my teeth and they made no push whatsoever to up-sell me on services that I didn't want. Overall, this was a very pleasant experience and I'm glad I didn't have to shop around for a new dentist.

they took great care of me, was super gentle and easily addressed any concerns I had! highly…read morerecommended!

Prospective patients beware they do not reveal all expenses up front so you may be in for a…read moresurprise at your follow up visit.

Dr. Kamoh and Keana were excellent. I was a slightly nervous patient and they walked me through my…read moreprocedure. I felt very safe and secure. They took the time to explain everything that was going on. I would give them 10 stars if I could.

Front desk: 5 Communication: 5…read moreService: 5 Date/Time: 1/27/2020 3:30pm I was a previous client here and had to leave due to a change in insurance which they didn't accept at the time. Since then, I've had to switch dentists 3 times. The reason... the bar was high coming out of Stansell and was hard to find the same level of service. I finally have switched to insurance that is accepted by Stansell so of course I came back. Upon calling the front desk on Wednesday for an issue I wanted to get looked at for a 2nd opinion, I was given an appointment with Dr Kat the following Monday. And, the evening of the call, I received an email to sign up on the patient portal which allowed me to upload the xrays from the previous dentist along with my medical history. I walked in on Monday and the front desk had me just sign a HIPAA form and I was set..... efficiency! Gabriella(sp?) brought me in and asked for details of the issue I had. She actually discussed it with me face to face and even provided some recommendations based on her husband's similar experiences. All the other dentists offices seemed to just want to process you, not really sit down and discuss things (especially the last one I had). Then, Dr Kat came in and really went into some great explanations before and after her examination. I asked several questions and she answered them with full dialogue until I was satisfied. Then she offered up some possible recommendations that she'll know more certain when I come back in for a cleaning and new xrays since my previous cleaning was just a few months ago. I don't really give out 5 stars very easily but I had a hard time finding any reason not to in this case (should I deduct a star because I had to walk in the rain to get in the building as they didn't come out and hold an umbrella over me?... yeah you're right... too picky :-) ). Everyone in the office was very friendly, efficient and actually seemed to like their jobs! And, I know Dr Stansell reads these reviews so please tell your folks GREAT JOB! And, I'm glad to be back :-) By the way, if you haven't figured it out yet, folks.... I HIGHLY recommend this location of Stansell Dentistry!

Let me start off my saying my experiences with the dentists Dr. Stansell and Dr. Mukka were…read morefantastic. What ultimately made me leave the clinic after 3 years is the horrible customer service and poorly run office. Regular cleanings that should take 45 minutes took 3 hours because of wait times. You can tell there are not enough staff for the number of patients being treated. The final straw for me occurred when I attempted to order a bite guard. My order was canceled without my knowledge and after a week of back and forth they still were not able to order the bite guard. I do not recommended this dentist and will be going elsewhere after this experience.

Recently I became a patient of Village dental Brier Creek. My entire experience was awesome…read more Everyone was professional, caring and focused on me. They answered all my questions and made me feel comfortable. The procedure went without a hitch. I could not have asked for a better visit.

To all patients -- especially immigrants, elders, and non-native English speakers -- please be very…read morecareful with Village Dental at Brier Creek. I am Zheng Li, a 60-year-old immigrant woman living alone in the U.S. My son has been deployed to the Middle East, so I have no family support here. My English is limited, and I rely on help to communicate. On July 18, 2025, I went to this clinic for severe tooth pain. I asked if they accepted my insurance, and they said yes. After the exam, they took a $267 deposit and scheduled my next visit for August 5. When I came back, I asked again about my insurance coverage. Only then did they admit they are not in-network with my insurance -- something they never told me before. If I had known, I would never have paid or agreed to treatment. I asked for a refund, but they initially refused. Later, an administrator named Elizabeth promised if the costs were too high, I would get a full refund. But my insurance showed I owe $1,077, not the $419.20 the clinic said. I emailed on October 3, called twice in September and October, but received no response or callback. They have ignored me completely. I have been living with pain from July to October, unable to get proper treatment because they are holding my deposit hostage. As a woman alone with no family support and limited English, this has been an incredibly painful and isolating experience. I feel disrespected, misled, and deeply hurt by their dishonest and unprofessional behavior. I have filed a complaint with the Better Business Bureau (BBB) and urge others -- especially immigrants and vulnerable patients -- to avoid this clinic. We deserve honesty, respect, and compassionate care. Sincerely, Zheng Li email: zl10651065@gmail.com