I have had many bad experiences at dental offices, and had major dental anxiety previously…read more Thompson has been the best experience I have ever had when it comes to dental care. I always feel cared for, I trust their opinions, and have recommended them to everyone I know. Everyone is so kind and helpful in the office, could not recommend them more.

I've been coming here for over 10 years even after moving 45 minutes away, that's how awesome this…read moreplace is. Office is clean and inviting, and I love how the staff know who you are right when you enter. My hygienist is the best (Martie) and I love our visits.

I have been a patient of many dentists. In the last 5 years, i joint the Brier Creek dantal…read morepractice ,of Raleigh. I am very pleased with their kind care and their professionalism. At my recent visit, Dr. Vasamsetti and Mrs. Ashley took good care of me with their utmost friendliness. I also want to mention my assigned doctor, Dr. Hayworth, and the entire office staff. It is rewarding to be under their dental care. I have finally found a team of dentists in Raleigh who provide exceptional care to all their patients. I thank you for that.

As someone who gets unreasonably anxious at the dentist, I appreciate the care and communication…read morethe hygienists take to ensure my comfort, particularly Rachel and Ashlyn! Rachel assisted Dr. Jones with a couple of my fillings and they made it as painless as possible. Granted, no dental procedure is truly painless, but Rachel's bedside manner and assuredness was an immense comfort. Dr. Jones always makes appointments feel breezy, and I know the hygienists play a big part in making that possible! Front desk staff is also very professional and helpful, including Jordan. Therapy team can be seen on site occasionally, but may be caught sleeping in the lobby. Still five stars, would add more for Abigail if I could.

I've been a Triangle Family Dentistry patient since moving to the area many years ago, and the…read moreBrier Creek location provides the same exceptional service and smooth check-in/check out process I've grown to expect! Excellent, timely service and attention to details that matter most when it comes to keeping my teeth healthy. Highly recommend for the friendly staff and top notch service!

I have been going to TFD in Brier Creek for several years. I have a fear of dentistry and did not…read morego for many years. This office has worked with me, and I feel comfortable again going to a dentist office. My dental health has improved significantly because of their efforts. The dentist and hygienist(s) are kind and compassionate. Sedation dentistry is also offered. I would highly recommend this practice for your dentistry needs.

I have lived in the Triangle area for about ten years and in that time I have had about four…read moredifferent dentists. Of all of them, I have been most impressed with Dr. Britt and his practice. I usually arrive one minute before the appointment time and I'm in the chair in less than five minutes. The staff is knowledgable and friendly and Dr. Britt does great work - both in terms of actual procedures but also providing longer term advice. For instance, he recommended that we pre-emptively pull two of my sons baby teeth to allow the permanent teeth to come in straighter and reduce the odds of needing braces later. One year later, it's turning out just as he suggested it would. Highly recommended.

Excellent dental care, Professional experience, organized website, take good care of patientsread more

GREAT service and friendly staff. Always a good sign when going into a any medical facility. I…read morehad a total brain fart that day and had my appointment down as 1:30, instead of 11:30. Missing that "1" made a big difference. However, the office was gracious enough to still see me that day. I think the business is still fairly new. I remember seeing ads about their grand opening not too long ago before I came in. The waiting room only had one other person there when I came in. I'm used to offices overbooking their patients, so this was a nice change of pace. They have a computer you check-in at as opposed to the usual clip board with mounds of paper forms you need to fill out, which is really nice for those of us who type faster than we write. I've had my share of bi-yearly dental check-ups and have visited my share of dentists. Though the dentist and hygienist did a great job examining me and fixing me up, I've had more thorough exams and cleanings before. However, what I loved about this place was that they weren't out to bill you for a bunch of unnecessary fillings or procedures. They tell you what to look out for and what to do to prevent those weak spots in your teeth from becoming cavities. The office is very clean and state of the art. If you're not happy with your dentist, try them out.

HIGHLY UNPROFESSIONAL. I went in for services, twice, and paid each time. For the same reasons…read moreothers have mentioned (lack of strong administrative, billing and insurance-related competencies), they did not accurately estimate my insurance company's share and then called me to tell me I owe $600 -- urging me to pay immediately. I responded by asking for proof of my balance only to find later the same day they have charged my account! How you charge anyone for anything without their permission or honoring your burden of proof is beyond me. I think while the service (dental staff) was decent their administrative policies and procedures do not seem to be well thought out. Bottom line --- if you choose to use this clinic for your dental care, DO NOT give them your credit card information! I repeat, DO NOT give them your credit card information.

When I could not get a new appointment with my dental office for this week, I decided to begin…read morelooking for another local dental practice. Luckily I stumbled across Village. They were able to squeeze me in this morning at 8:20 for a consultation and cleaning. This office is very modern and they offer many different finance options to patients as well as cosmetic dentistry. Luckily they are an in-network dental provider. The front desk staff are courteous and professional. They really manage to run a tight ship. Lindsay helped me schedule my appointment and when I arrived I was greeted by Alicia who welcomed me to the office. You need to plan to spend some time during your first appointment. This practice completes a comprehensive assessment of your entire mouth. They allowed me to attend another appointment in the area and return for my exam & cleaning with Dr. Jordan. What I appreciated the most this visit was the pleasant and gentle bedside manner of the providers. Alicia & Dr. Jordan were patient & gentle the entire time. While I didn't have major dental work completed, I felt reassured I was in good hands. The imaging is what will take the most of your time here. They do several x-rays to really provide a clear and literal picture of the health of your teeth. Our teeth are bones and with proper care they can remain healthy for years to come. I prioritize my health so regular 6-months visits to the dentist are a must. Alicia discussed my level of content with my smile and reviewed my x-rays with me. I discussed my concerns about the discoloration that I have and we discussed bleaching with Dr. Jordan. Dr. Jordan reviewed my x-rays and areas that could be of potential concern in regards to old fillings. He made recommendations and completed my cleaning. Chloe explained my insurance coverage and what billing would look like. I found the staff here excellent and the facility breathtakingly gorgeous. They have a lot of exam rooms so my only issue was how noisy it was and how close together everyone is.

To all patients -- especially immigrants, elders, and non-native English speakers -- please be very…read morecareful with Village Dental at Brier Creek. I am Zheng Li, a 60-year-old immigrant woman living alone in the U.S. My son has been deployed to the Middle East, so I have no family support here. My English is limited, and I rely on help to communicate. On July 18, 2025, I went to this clinic for severe tooth pain. I asked if they accepted my insurance, and they said yes. After the exam, they took a $267 deposit and scheduled my next visit for August 5. When I came back, I asked again about my insurance coverage. Only then did they admit they are not in-network with my insurance -- something they never told me before. If I had known, I would never have paid or agreed to treatment. I asked for a refund, but they initially refused. Later, an administrator named Elizabeth promised if the costs were too high, I would get a full refund. But my insurance showed I owe $1,077, not the $419.20 the clinic said. I emailed on October 3, called twice in September and October, but received no response or callback. They have ignored me completely. I have been living with pain from July to October, unable to get proper treatment because they are holding my deposit hostage. As a woman alone with no family support and limited English, this has been an incredibly painful and isolating experience. I feel disrespected, misled, and deeply hurt by their dishonest and unprofessional behavior. I have filed a complaint with the Better Business Bureau (BBB) and urge others -- especially immigrants and vulnerable patients -- to avoid this clinic. We deserve honesty, respect, and compassionate care. Sincerely, Zheng Li email: zl10651065@gmail.com

Probably the best cleaning experience I've had. my hygienist was gentle, informative and you can…read moretell she loves what she does!

Dr. Brian is an ultimate professional who cares about his patients. I just love his dental…read moreassistants, hygienists, office staff they are all so wonderful! I just adore Ms Jessica. i will always visit Dr. Brian for all my dental work. 10 Thank you

On September 17, 2024, I took a 3D image at Dr. Wu's office. Dr. Wu was unable to interpret the…read moreimage and referred me to an ENT specialist. I found this lack of interpretation and subsequent referral, particularly given the circumstances, unexpected. The full charge for this service was $484, which I paid via credit card upon checkout. Two months later Dr Wu sent me an email that I owe her $75.00 more. Please be aware of hidden fees - this office will scam you of your money.

I recently needed dental surgery for problems with an existing implant and was referred to Dr. Wu…read moreat Brier Creek Implants & Periodontics. Dr. Wu and her staff are kind, professional, and very competent. I was offered oral sedation, which helped me cope with the hour plus surgery. Pain and discomfort was minimal and managed very well. I recommend Dr. Wu for any implant and periodontic services. I also recommend the building manager put a sign for the practice on the side of the building to make it easier to find. The practice is located at the back of the building, which wasn't obvious because there's a trash dumpster that seems to be at the end of the entrance drive. However, there is another parking area behind the building where the Brier Creek Implants & Periodontics office is located.

The dr who did my sons surgery seemed nice but we have not had any contact with her since our…read moreconsultation. The other staff I didn't find nice at all. The day of our consultation we checked in at the front little and they asked us to continue to check in through the doors. It was a bit odd but the woman who was at that desk was really rude. Once in our room the assistant and surgeon were great. Since they only do minors on the day the anesthesiologists are there and they are there once a month LOL. Okay then. We had to call and call to ask them when the July schedule was coming out so we could be one of the first ones on it. So per our schedule the first day we could was July. We had no contact or anything up to our appt. When we arrive we are NOT allowed back? What? I've never heard of this. He is a child!!! Why can't one of us be holding his hand to comfort him while he's put under and then wait in the recovery room for the poor thing. He was so upset waking up and not seeing us there. This is awful imo. What if he didn't make it through the surgery? We'd be out in the waiting room drinking coffee like everything is okay? This left a bad taste in my mouth I'm sorry. I should be able to be with my son as he's being put under and while he wakes. The first time I saw him was when he was walking to our car (don't even get me started on that issue) stumbling and looking not great. My mom heart sunk not being able to be there for him and hold his hand. Now they tell you to pull around. There is absolutely NO sign saying where to go. While we were waiting another mom came back in and asked for more information on where to park? It is not clear where to go. I'm sorry but the first time I see my child after a surgery should not be him getting into my car!!! They sent him home with ONE ice pack, wouldn't you send him home with 2? Even 4 to have 2 frozen while the other 2 are being used? I don't know if anything I mentioned above is normal practice but If I would have known I wouldn't even be in the same room as my son before and after his surgery I would have looked for a place that would allow this. I was sick to my stomach the whole time. I didn't get a single update either. Oh and our bill was $300 more than we were told. Nice. So dr and nurse were nice but I don't think I'd bring a teen here. I'm sitting here in tears so upset how things played out. Anytime your child is put under parents should 100% be in the know and able to even hold your own child's hand!! I'm sick to my stomach honestly.

I brought my daughter here for a wisdom‑tooth consultation after being told the fee would be $126…read more What actually happened was unbelievable. We were charged $293 for a consultation that lasted under five minutes. The doctor didn't even examine her mouth--no physical check, nothing. They took one panoramic X‑ray (not a CT scan) and billed $167 just for that. I asked the front desk to apply our Aetna dental discount plan, and the staff had no idea what I was talking about. They simply repeated that the full amount was required. I called multiple oral surgeons in Cary/Raleigh afterward, and every single one quoted around $130 for the entire consultation, including X‑rays. I think this place is Overpriced, and charge way too much and no transparency in pricing. I think their charging/billing practices should be reviewed. This office's pricing is far outside the local norm, and the lack of transparency is unacceptable. I would strongly recommend asking for a full cost breakdown before agreeing to anything here.

Front desk: 5 Communication: 5…read moreService: 5 Date/Time: 1/27/2020 3:30pm I was a previous client here and had to leave due to a change in insurance which they didn't accept at the time. Since then, I've had to switch dentists 3 times. The reason... the bar was high coming out of Stansell and was hard to find the same level of service. I finally have switched to insurance that is accepted by Stansell so of course I came back. Upon calling the front desk on Wednesday for an issue I wanted to get looked at for a 2nd opinion, I was given an appointment with Dr Kat the following Monday. And, the evening of the call, I received an email to sign up on the patient portal which allowed me to upload the xrays from the previous dentist along with my medical history. I walked in on Monday and the front desk had me just sign a HIPAA form and I was set..... efficiency! Gabriella(sp?) brought me in and asked for details of the issue I had. She actually discussed it with me face to face and even provided some recommendations based on her husband's similar experiences. All the other dentists offices seemed to just want to process you, not really sit down and discuss things (especially the last one I had). Then, Dr Kat came in and really went into some great explanations before and after her examination. I asked several questions and she answered them with full dialogue until I was satisfied. Then she offered up some possible recommendations that she'll know more certain when I come back in for a cleaning and new xrays since my previous cleaning was just a few months ago. I don't really give out 5 stars very easily but I had a hard time finding any reason not to in this case (should I deduct a star because I had to walk in the rain to get in the building as they didn't come out and hold an umbrella over me?... yeah you're right... too picky :-) ). Everyone in the office was very friendly, efficient and actually seemed to like their jobs! And, I know Dr Stansell reads these reviews so please tell your folks GREAT JOB! And, I'm glad to be back :-) By the way, if you haven't figured it out yet, folks.... I HIGHLY recommend this location of Stansell Dentistry!

Let me start off my saying my experiences with the dentists Dr. Stansell and Dr. Mukka were…read morefantastic. What ultimately made me leave the clinic after 3 years is the horrible customer service and poorly run office. Regular cleanings that should take 45 minutes took 3 hours because of wait times. You can tell there are not enough staff for the number of patients being treated. The final straw for me occurred when I attempted to order a bite guard. My order was canceled without my knowledge and after a week of back and forth they still were not able to order the bite guard. I do not recommended this dentist and will be going elsewhere after this experience.