I was a member for an entire year at this wonderful Y. I took many classes there. I swim indoors in…read morethe winter. I swam outdoors in the summer. I sat and talked with people when they had coffee out front and all my interactions with staff were wonderful. I know I will definitely be back as a member sometime soon.

I write this review after a prolonged and deeply disheartening experience with The Y in Pasadena…read more(including the YMCA of Central Maryland) involving exclusion, account deletion, and a troubling lack of transparency. As a father and legal guardian, I was denied meaningful participation in my son's summer camp experience. I'm a disabled veteran recovering from my second surgery this year, yet I remain actively involved, having volunteered over 120 hours at my son's school and coached his youth sports teams in limited capacities. In June 2025, I respectfully offered to volunteer, noting my Red Cross certification, active background checks (AACPS, Fort Meade CYS), and educational credentials. I received no response. Instead, I was quietly blocked from my son's records, my account was deleted without warning, and I was denied updates, even after repeatedly confirming my legal rights. Over six weeks, I made multiple good-faith efforts to resolve the issue. I sent documentation, explained my guardianship status, and asked for access to be restored. I was ignored. Only after some pro se legal escalation did YMCA legal counsel finally respond, but still, no resolution or response was offered. This wasn't just poor customer service. It reflected a systemic disregard for parental rights and transparency. For someone like me, a Black father to a mixed-race child and a veteran navigating medical recovery and legal barriers, it felt personal and a violation of my parental rights. As of today, September 3, 2025, my responses remain unanswered and my accounts and access to my son remain severed, despite formerly being a paying member. If you're a parent, especially one in a unique family situation, I urge you to advocate for your place in your child's life. Institutions should never get to decide how involved a loving, responsible parent is allowed to be. We all deserve better.

We've been taking our 14 month old to the mommy and me classes for a couple of months now and we've…read morereally enjoyed it. The classes are simple and do a good job at introducing her to the water. The facility is a bit old and outdated but it serves its purpose and the classes are reasonably priced. The staff is always warm and welcoming!

We came to kids first after taking a few classes at Anne arundel aquatic center. The problem there…read moreis they have kids repeat a class but then only focus on the skill they failed for a day or less. They continually fail because they don't get enough practice for that one skill. Our time at kids first started off wonderfully. We saw instant progress in their swimming ability, which was promising. It was well run by miss Mary. At some point miss Mary became seriously ill. She no longer was able to work here, which is where I think the major decline really started. Maintenance was almost nonexistent. The boys bathroom had 1 working toilet and 2 not functioning urinals. It was like this for over 6 months. More recently, the stall door was propped against a wall and a shower curtain was used for privacy. Ok for a short term solution, but they're often left in place for months at a time. Communication with teachers doesn't happen. One class comes in right after the other. You find out about their grade by a star system without any explanation. Not super helpful. They moved to a monthly payment system. If it works for them, great. Problem is, kids get stuck in one level/class. There's no incentive to have the kids move to another level because the payment will automatically renew monthly. Instructors aren't as always hands on as they need to be. My son has trouble treading water. His instructor yells at him when he can't do it. Does she offer to help with his form? No. She just yells louder. Not really helpful. Seems like they need a dedicated office manager who can oversee the day to day operations and keep up things like maintenance. Then the swimming instructors could focus on teaching and communicating more with parents.

I don't want to write this review based on the improvement of my swim time. What they offer is much…read moremore than improving your time. But let's just say I'm hitting swim speeds that I never thought possible. And I've been swimming for 15 years as an adult. But what I love is the community and support given to swimmers of all levels for all types of races. Thanks to Traci and her team across the mighty Chesapeake Bay and now I'm heading to the bosphorus straits in Turkey.

This swim class is like swim team lessons. Coach Traci is wonderful with the kids and provides a…read morevery positive environment. Highly recommend for fitness and to learn/develop strokes.

The small class sizes and great instructors have made all the difference. 10/10 recommend, this…read moreswim school!

From the owner: Water safety and survival skills are essential at any age, and that's why British Swim School…read moreoffers swimming lessons for babies, toddlers, kids, and adults. Located inside LA Fitness our highly-trained swimming instructors will help develop the skills and confidence of every swimmer through fun and safe lessons with patience and enthusiasm. No matter the age or skill level, British Swim School has the right program for you. Whether your child is just getting acclimated to the water or has a basic knowledge of swimming, our dedication to the "survival of the littlest" will ensure everyone can meet their specific goals.

Left multiple messages and emails (per online instructions) and no response…read more Awful staff that is always rude. Director needs to be paying attention - your staff is driving people away.

Went for open swim today (Dec 14, 2009) and had a load of fun with a local mom group. You walk in…read moreto a very clean and welcoming lobby where the receptionist is very friendly. We paid for open swim (from 11-3pm $5 adults $3 child) and head for the locker rooms. Locker rooms were a bit small but did the job. They only had the half size lockers so don't bring anything long (coats, dress). Showers were clean and had soap available. The pool was wonderful. They dedicate two lanes for "open" swim and the rest of the pool is for lap (about 4 lanes I think). At 11 it was not too busy at all and we were able to have our mommy group space enough. We were not bothered and the life guard was right there the whole time. The rest of the facility looked great too. Might have to check out their gym or therapy pool/lessons another time. They do lessons as well.

Great place ! My son came with his Cub Scout pack for an end of summer pool party . The staff was…read morefriendly upon arrival and the life guards were very attentive . Plenty of pool space for the kids to enjoy. The club also had a playground , volleyball court and basketball court . Definitely would recommend for a family / friend gathering .

Reading the other reviews of this pool make you understand just how subjective reviews are on Yelp…read more The other reviews are basically all 1's and 2's an then here I come with a 4. Not to make light of the other reviews, or try to discredit them, but it's kind of why I put off writing this review. Just in case things went left, I hadn't already jumped out there with my review. Hopefully those reviews are the reason I can write this one today. We moved to this area 2 years ago, and were a little sad to hear that memberships at this pool were limited. We put ourselves on the list, and i'm not even sure how far we are down, but we are still waiting to become members. This summer my kids were sitting around bored. I mean we go here and there, but the bulk of our time is spent around the house. So we were excited when we got an email saying they were offering memberships for the summer. We quickly purchased the membership, and now when theres nothing to do for the day my kids have somewhere they can go have a good time. The staff has been friendly, and we have not had any negative interactions with anyone. It's great that our kids get to meet more kids from the community, and make friends. My wife and I have also gotten to know some of our neighbors, which may have never happened otherwise.

We swam during the 2017-2018 season at the Glen Burnie pool. The coach was rude and at times,…read moredown-right mean to my son and my husband. I use the word "coach" loosely, as he did not interact with the kids much and did not know my children's names. I strongly urge you to find another team if you want your child to have an enjoyable experience. Our family will not be back. I have heard better things about the Annapolis pool.

We did one season out at the glen burnie location, and were never allowed to move to the Annapolis…read morelocation. We'd show up for meets and our location coaches wouldn't be there, and the Annapolis coaches didn't really know our kids. It's a great place to swim if you just want to keep them swimming without doing team, but the competition experience was very uncomfortable. They had my son all season, yet in 7 weeks with the summer swim coach, they fixed all of my swimmer's problems that took all year with no success!! And these were things we repetitively asked how to help fix them! Our local coaches said they can never understand how Annapolis never has any openings, but their swimmers don't show as much improvement as other teams do. It wasn't until the last month of the session that the coach actually moved from the end of the pool! They'd say swim this, go and then they'd pull out their phones. We have since moved to another swim team but we felt like it was a whole year of wasted time and money. Funny thing though - you'd start the session with 20 kids or so. By the end? You'd get 5-6 that would show up on a given day. Word is only around 8 people have signed up for the fall 2016 session. People vote with their feet and their money. I'd look elsewhere before signing up at the Glen burnie location. In fact, had I known how it was, I was offered to be wait-listed at the Annapolis pool in the beginning. I probably would have rather waited than keep my swimmer in the water in Glen burnie.

My kids had so much trouble learning how to swim at other places. FINALLY we gave British Swim…read moreSchool a try -- now swimming is their favorite activity. They not only learned how to swim, but they found a passion for swimming and a love of the water. The instructors are young and energetic, and they are incredibly knowledgeable and encouraging with the kids. After every session, they give parents feedback on how the kids are doing and what they need to improve on. They restrict the class sizes as well, so that each child gets lots of attention. 100% recommend this place! We love it.

From the owner: British Swim School offers swimming lessons for kids and adults of all ages, starting as early as 3…read moremonths. Located inside of BWI Airport Marriott, our swim school is open year-round, so you can learn to swim when you're ready and continue until you've mastered the skills. We use gentle teaching methods and a survival-first approach to help swimmers of all levels become safer and more confident in the water. Our safe, fun, and effective teaching methods have made us the preferred choice for parents and students for over 40 years. Our confidence-building curriculum and small group swimming classes provide a consistent format and structure with one-on-one attention for each swimmer. Private swimming lessons are subject to availability.

I really love this location. Goldfish stands out from other swim schools for a variety of reasons…read more I've tried two other swim schools near by and this is definitely my preferred school. New students get a goldfish bag and t-shirt for free. The tshirt, i use for what my kid changes into after class and the bag if to keep all my kids swim stuff. They have plenty of individual changing rooms so you aren't in a bathroom changing with everyone and their mom. The changing rooms are clean, spacious, has a bench, hooks and a lock. They have individual family bathrooms. They have showers in the pool area to rinse off after class. They have mirrors and hair dryers. They have a spacious waiting area with enough seats. They have cubbies, a fish tank, a play area/book nook/photo booth and coloring pages for kids waiting, and sell swim supplies. The location is always clean, staff super friendly and helpful, and when you call you can reach a person. As far as the classes, the teachers are super great and informative about progress. They give you skill updates after every class. I've seen my kid progress in a month. They are kind and friendly to the kids and I haven't noticed as much turn over as thr other locations. Making up a missed class is made easy in comparison to other locations. My favorite part... they have an app!! Everything about your kids progress, class, the location and even payments is found in the app. It makes it soooo easy. Super user friendly. I'm very happy with this swim school and will definitely keep my kid here.

This location is completely unprofessional. I called to find out what I can do about my son's make…read moreup tokens and was met with a horrible attitude from the childish 30y/o GM Ana Devine. They act like their policies are super rigid, even though they created them. They are thieves and tried to make me forfeit over $700 in lessons because my son couldn't swim due to health reasons. The group lessons are useless and they will ignore your child and pay attention to others in the group effectively wasting 30 minutes of your time. Get private lessons elsewhere. You will waste time and energy in this place.