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    British Swim School of Lindenhurst LA Fitness

    2.0 (1 review)
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    Services - British Swim School of Lindenhurst LA Fitness

    Group fitness

    Virtual fitness classes

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    3 years ago

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    Goldfish Swim School

    Goldfish Swim School

    3.6(17 reviews)
    5.7 mi

    I'm here to warn all the parents of special needs kids, do NOT take your child to Goldfish Swim…read moreSchool - Farmingdale because they are not equipped or educated on inclusion. I had a horrible experience with my special needs son at Goldfish swim school in Farmingdale, NY. I would rate this place a zero if I could. My son attended Goldfish as an infant at the Garden City, NY location. We had a wonderful experience at that location. We cancelled classes due to pandemic. We have since moved to Wantagh, NY decided to enroll him in a group class at the Farmingdale location. I decided to call the manager to let him know my son is autistic, mild on the spectrum and to make sure they could accommodate and to let teachers know. I explained that he has taken private and groups swim lessons at our home pool and at goldfish in the past, that he attends pre-school, and takes gymnastics classes. The manager seemed receptive to see how our son would do in a small group class of his peers. He explained to me that safety is first, but that for the first few weeks they would slowly integrate him and see if he would acclimate to the class. I was told that for the first 2 weeks or so, they would allow his caretaker to walk to the pool with him. I was told there would be a 2nd person on hand to assist and redirect him to sit as needed, until he gets used to routine. The manager told me that if he couldn't follow instructions after a few weeks, I could cancel enrollment. My son had his first class this week on Wednesday 1/18/23. Our babysitter said he was very excited to join the class, and after she said that he did well and though excited about the new surroundings he participated in the class. There was no negative feed back after the class either. The sitter mentioned that there was a 2nd person there outside the pool area who redirected him twice because he stood up in place when she said he should be sitting. The instructor seemed annoyed and impatient and told him he had to listen. So my caretaker went over and explained that he was autistic and that if she could be patient and speak to him slowly, he responds well. The instructor said she had not been told he was autistic. Which was disappointing because I had specifically talked to the manager about this, and assumed he would share this info with both instructors. As I said I never received any negative feedback from the school and was planning to continue the next week. I decided to call 1/20 to get feedback on how he did, and a lady who answered the phone immediately said she remembered me and that she thinks he cannot NOT continue taking the class because he could not sit the whole half hour during the session. She claimed safety was the most important thing. And that they don't have the staffing to "deal" with him. I was shocked by the conversation. I expected that a manager himself would be the person to give me this info. I expected they would tell me that he wasn't perfect, but that they could maybe see how he would do with a few more classes. I was speechless. I immediately asked to be re-imbursed $130 as the manager had told me he would if it didn't work out. They immediately agreed to a partial re-imbursement, and encouraged that I take advantage of the "family swim". Family swim is a free pool time where parents and kids get in the pool. Why would I pay $130 to swim at their school when a local YMCA offers swim at a much cheaper cost. I expressed my dissapointment that in this day and age Goldfish makes ZERO effort to try and accomodate children with special needs even though the goldfish website touts their accessibility, flexibility and programs for special needs but the franchises don't actually offer ANYTHING for kids like my son. The lady immediately changed her tune, and said they could try one more time. But I said NO thanks. Why would I want to send my son to a place that didnt want or care to work to acclimate him, that is telling me they are unwilling and unable to have staff to support a him and keep him safe??? Your website says "Goldfish Swim School is committed to providing individuals with disabilities access to information, goods, services and privileges offered on this website, Goldfishswimschool.com". It's great that your website is accessible, but your actual storefronts, do nothing to be inclusive of children with special needs. Your website also says "We're constantly evaluating our students and are very flexible when it comes to working with each child's individual strengths and weaknesses," I guess this statement does not apply to children with special needs. I will be sharing this information with my large special needs community, on facebook and anywhere there are ratings options. I hope someone at corporate is listening.

    THE BEST OF THE BEST…read more My daughter celebrated her 10th birthday here just recently. I couldn't be any happier with how the party had turned out. From the get go, the staff had been very helpful & courteous. They helped us bring the food from our car into the venue. When we arrived, everything was prepared already. Chairs matched the table covers & the place was clean & organized. Special shout-out to Gio, Kylie & Ariana who went above & beyond in making sure that we had the best party experience ever. I've been to a lot of party places & had organized birthday parties for my daughters, but Gold Fish Swim School is by far THE BEST. I think it's a requirement for those who work here to be EXTREMELY NICE because they all are. Lol. The staff made sure that we, as parents aren't stressed out & could get into "the moment" without having to worry what other stuff needs to be done. To the owner / CEO of Gold Fish, thank your lucky stars to have such hard working & just really nice people working for your company. I surely would love to celebrate another party here pretty soon. And for all parents out there who are looking for a stress-free & worth-every-buck place to celebrate your child's birthday, this is THE place to be!!!

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    Goldfish Swim School
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    Saf T Swim

    Saf T Swim

    2.2(19 reviews)
    5.9 mi

    Not quite sure why the reviews are so bad! I have had nothing but a pleasant experience. Zara was…read morethe best most attentive trainer. When she found another opportunity and knew she wouldn't be able to work with my daughter anymore, she gave us ample notice and really made the most of their last sessions together. I was able to work with the staff and find another suitable teacher Josandio that Alaiah had worked with in the past during another substitute session. The fact that it is open enrollment and doesn't follow the school year or semesters is amazing - so I don't have to constantly worry about re enrollment or competing for a time slot as was the case with other swim schools. I am a huge fan of the app! And I love that they use these water proof charts to stay on task. I know that my daughter is progressing with every class because I can actually track the areas on my phone . The things that my daughter needs to improve in- I can work on those areas with her at home. Facility is always clean. I love the double sided mirrors so I can watch my daughter without her being distracted.

    I'm an adult with a disability and I received swim lessons at Saf-T-Swim for almost 2 years.  The…read morereasons I stayed as long as I did were: Gia (swim instructor), Anesehia (swim instructor), and Elizabeth (front desk).  Gia and Anesehia were both amazing and Anesehia, in particular, who I worked with after Gia left was such a warm, friendly, and encouraging instructor to work with that if I could have just paid her directly, I would have.  Unfortunately about 6 months into getting lessons, I started having billing issues and make-up class issues with Saf-T-Swim.  There were times when my card was charged even though I'd notified them in advance of a date I wouldn't be able to attend a class.  There were also times when I had to miss a previously scheduled class due to my disability and I was having difficulties, like others have noted in their reviews, getting make-up classes scheduled.  Every time I called the Saf-T-Swim main customer service line to try to address these issues, I was met with dismissive and apathetic customer service reps.  Then on two occasions, my card was hacked and unauthorized charges were on my card (with the second occasion only Saf-T-Swim had that card information).   I was going to stop lessons with Saf-T-Swim then, but Elizabeth (front desk) offered a resolution so that I didn't have to drop my enrollment.  I would write down the dates I knew in advance that I wasn't going to be able to attend classes and she would put it into the system to prevent the charge, I was able to pay with cash and take my credit card off file (and when I did that, the unauthorized charges suddenly stopped), and any make-up that I couldn't get scheduled would be credited into the next month's tuition.  To me, this is an example of stellar customer service and I stayed for another year and a half getting lessons at Saf-T-Swim because of that customer service from Elizabeth.  But alas, Saf-T-Swim is going to be Saf-T-Swim, a business with poor customer service.  When Elizabeth was no longer at the front desk, someone else undid the resolution she had put in place and I was essentially told that whether I was cancelling a previously scheduled class because of my disability or the previously scheduled class was being cancelled by Saf-T-Swim (because Saf-T-Swim also cancelled a number of classes I'd already paid for during my 2 years there), it was up to me to figure out a make-up solution or just lose my money.  Instead, I went with a third option and stopped getting lessons from them.  While the swim instructors here are wonderful, there are too many cons with this place to recommend it.   Cons: billing issues that include refusing to refund when they've made a billing error, make-up policy (which is essentially a money scam), lack of transparency in their business practices, poor customer service, failure to honor resolutions, and unclean location.

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    Saf-T-Swim

    Saf-T-Swim

    2.8(27 reviews)
    9.2 mi

    My daughter has been coming to Saf T Swim in Bellmore for 4 years. She is 5 and just passed Level…read more7. My son is 2 and is passing Level 1. There are so many good instructors there and they make it very easy to schedule make ups when we miss a lesson. Over the years we have been with several instructors all who have been very good. The best instructor for my 2 kids is Jen K. who has been absolutely amazing. She is so sweet and puts them at ease. She makes working really hard fun and that is priceless. Level 7 requires about 17 laps and 4 minutes of treading water and my daughter was able to do it because of Jen K. My husband and I can not thank her and Saf T Swim enough for teaching our kids these valuable life saving skills. Please Saf T Swim do anything you can to keep Jen K there! The staff up front is also nice and pleasant especially Leslie who we see most often. She always interacts with the kids and is such a nice person. I've also heard she is a great instructor. To all those parents with negative reviews I would just say that you can not expect the first instructor your child sees to be the perfect fit. Sometimes you have to try several instructors to find a good match with your child's personality. The staff up front is super easy to talk to and is willing to switch your child's instructor if you are not happy. It is extremely rare for the pool to close down due to an accident in the pool. It has happened maybe 5 times to us in 4 years. I look at these situations as something that is inevitable when you deal with young kids which is unlikely to happen if the parents follow the guidelines set by Saf T Swim. I am grateful that they care that much about keeping the pool clean and safe for our kids. I highly recommend this place to anyone. We live on an island and being a good swimmer is a valuable life skill.

    Started private swim lessons here for my daughter in February. Things went sideways quickly: the…read moreoriginal instructor was repeatedly dunking my daughter's head under the water without our consent. We requested a switch, but by then the damage was done -- she now refuses to attend at all. Over February through April we were billed about $1,160 for very few classes she actually felt safe taking. Cancellation is straightforward (drop confirmed today). The owner I spoke with was professional, but the 30-day-notice policy combined with the auto-bill-on-the-25th model means you keep paying weeks after your child won't go anymore. Refund declined despite the safety reason for stopping. One star: lessons are real, billing model is not consumer-friendly when something goes wrong.

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    Long Island Swim School

    Long Island Swim School

    2.6(18 reviews)
    11.8 mi

    My daughter received lessons about a couple years ago at the Syosset location. I was not going to…read morepost a review because she has moved on, and doing fantastic with a different program. However, after talking to many other parents and comparing notes, I felt compelled to share our story. I signed my daughter up after being recommended by another parent. She began swimming at 10 months, and swam at the local community pool during summer months and joined a local CYO team in the fall/winter. The goal was to get her on a club swim team and continue perfecting her skills, and eventually swim in college. She attended a tryout at Long Island Swim School, and the instructor recommended that she take lessons with them prior to being considered for the club team, which was fine with us. However, we never received any updates or feedback about her progression. When asked, they insisted that she needed more time before being considered for the club team. The instructor gave a timeline and it when it came to following up, we got the runaround. After almost a year of lessons, we decided it was time to leave. It just felt like a money grab, and all we got were excuses that she would never be able to handle swimming for 1 and a half to 2 hours each day for about five days a week, which is what was required for the club team. It would've been nice to receive more encouragement and more positive feedback rather than negativity. The instructor was very discouraging. Also, it felt like pulling teeth when we requested to know more about her progress or about joining the club team. We were very clear about our goals. Now I'm beginning to realize many others have had a similar experience. My daughter is now on a club team and is thriving. For the record, she swims 1.5 to 2 hours, 5 to 6 days a week. She's also on her school team and did amazing this past season as a freshman. I hope you find this review helpful.

    Filthy dirty. My 3 year old got a severe ear infection. Pediatrician said it came from swimming…read moreat a dirty places.

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    British Swim School of Lindenhurst LA Fitness - swimminglessons - Updated May 2026

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