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Saf-T-Swim

2.8 (27 reviews)
Open • 2:00 pm - 7:30 PM
Updated 2 weeks ago

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8 years ago

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21 days ago

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2 years ago

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6 years ago

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7 years ago

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12 years ago

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10 years ago

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6 years ago

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11 years ago

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10 years ago

Great place to teach your children to swim and learn all the safety procedures affiliated with swimming. Good instructors...

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12 years ago

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6 years ago

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Goldfish Swim School

Goldfish Swim School

3.6(17 reviews)
5.8 mi

I'm here to warn all the parents of special needs kids, do NOT take your child to Goldfish Swim…read moreSchool - Farmingdale because they are not equipped or educated on inclusion. I had a horrible experience with my special needs son at Goldfish swim school in Farmingdale, NY. I would rate this place a zero if I could. My son attended Goldfish as an infant at the Garden City, NY location. We had a wonderful experience at that location. We cancelled classes due to pandemic. We have since moved to Wantagh, NY decided to enroll him in a group class at the Farmingdale location. I decided to call the manager to let him know my son is autistic, mild on the spectrum and to make sure they could accommodate and to let teachers know. I explained that he has taken private and groups swim lessons at our home pool and at goldfish in the past, that he attends pre-school, and takes gymnastics classes. The manager seemed receptive to see how our son would do in a small group class of his peers. He explained to me that safety is first, but that for the first few weeks they would slowly integrate him and see if he would acclimate to the class. I was told that for the first 2 weeks or so, they would allow his caretaker to walk to the pool with him. I was told there would be a 2nd person on hand to assist and redirect him to sit as needed, until he gets used to routine. The manager told me that if he couldn't follow instructions after a few weeks, I could cancel enrollment. My son had his first class this week on Wednesday 1/18/23. Our babysitter said he was very excited to join the class, and after she said that he did well and though excited about the new surroundings he participated in the class. There was no negative feed back after the class either. The sitter mentioned that there was a 2nd person there outside the pool area who redirected him twice because he stood up in place when she said he should be sitting. The instructor seemed annoyed and impatient and told him he had to listen. So my caretaker went over and explained that he was autistic and that if she could be patient and speak to him slowly, he responds well. The instructor said she had not been told he was autistic. Which was disappointing because I had specifically talked to the manager about this, and assumed he would share this info with both instructors. As I said I never received any negative feedback from the school and was planning to continue the next week. I decided to call 1/20 to get feedback on how he did, and a lady who answered the phone immediately said she remembered me and that she thinks he cannot NOT continue taking the class because he could not sit the whole half hour during the session. She claimed safety was the most important thing. And that they don't have the staffing to "deal" with him. I was shocked by the conversation. I expected that a manager himself would be the person to give me this info. I expected they would tell me that he wasn't perfect, but that they could maybe see how he would do with a few more classes. I was speechless. I immediately asked to be re-imbursed $130 as the manager had told me he would if it didn't work out. They immediately agreed to a partial re-imbursement, and encouraged that I take advantage of the "family swim". Family swim is a free pool time where parents and kids get in the pool. Why would I pay $130 to swim at their school when a local YMCA offers swim at a much cheaper cost. I expressed my dissapointment that in this day and age Goldfish makes ZERO effort to try and accomodate children with special needs even though the goldfish website touts their accessibility, flexibility and programs for special needs but the franchises don't actually offer ANYTHING for kids like my son. The lady immediately changed her tune, and said they could try one more time. But I said NO thanks. Why would I want to send my son to a place that didnt want or care to work to acclimate him, that is telling me they are unwilling and unable to have staff to support a him and keep him safe??? Your website says "Goldfish Swim School is committed to providing individuals with disabilities access to information, goods, services and privileges offered on this website, Goldfishswimschool.com". It's great that your website is accessible, but your actual storefronts, do nothing to be inclusive of children with special needs. Your website also says "We're constantly evaluating our students and are very flexible when it comes to working with each child's individual strengths and weaknesses," I guess this statement does not apply to children with special needs. I will be sharing this information with my large special needs community, on facebook and anywhere there are ratings options. I hope someone at corporate is listening.

THE BEST OF THE BEST…read more My daughter celebrated her 10th birthday here just recently. I couldn't be any happier with how the party had turned out. From the get go, the staff had been very helpful & courteous. They helped us bring the food from our car into the venue. When we arrived, everything was prepared already. Chairs matched the table covers & the place was clean & organized. Special shout-out to Gio, Kylie & Ariana who went above & beyond in making sure that we had the best party experience ever. I've been to a lot of party places & had organized birthday parties for my daughters, but Gold Fish Swim School is by far THE BEST. I think it's a requirement for those who work here to be EXTREMELY NICE because they all are. Lol. The staff made sure that we, as parents aren't stressed out & could get into "the moment" without having to worry what other stuff needs to be done. To the owner / CEO of Gold Fish, thank your lucky stars to have such hard working & just really nice people working for your company. I surely would love to celebrate another party here pretty soon. And for all parents out there who are looking for a stress-free & worth-every-buck place to celebrate your child's birthday, this is THE place to be!!!

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Goldfish Swim School
Goldfish Swim School
Goldfish Swim School

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WowMoms World Long Island

WowMoms World Long Island

4.8(16 reviews)
7.6 mi

We came here for a birthday party, and the kids had a blast! It's an excellent location, especially…read morefor toddlers. They require everyone to wear socks in the playground, which is great since there are small children crawling around. The facility features a fun slide and adorable mini-rooms themed as a veterinarian's office, a doctor's office, and various kitchens for pretend play. There is also a separate area to sing 'Happy Birthday' and a convenient café station. I was very impressed with the venue and am excited to return again soon! Vinimos aquí para una fiesta de cumpleaños y los niños se divirtieron muchísimo. Es un lugar excelente, especialmente para niños pequeños (toddlers). Es obligatorio usar calcetines en el área de juegos, lo cual es bueno ya que hay niños gateando. Tienen un tobogán y pequeñas habitaciones temáticas con artículos de veterinaria, de doctor y cocinitas para jugar. También cuentan con un área separada para cantar el 'Feliz Cumpleaños' y una estación de café. Quedé muy contenta con el lugar. ¡Estoy emocionada por volver!

The cutest spot for playdates and birthday parties! The play area is gated in with a separate space…read morefor younger babies which is a big plus! Added bonus they have a cafe and you can sit and enjoy coffee/food literally 2 feet away from the gated play area! They also host fun events so our girls hve fun and the mamas get to catch up & hang out

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WowMoms World Long Island
WowMoms World Long Island
WowMoms World Long Island

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Saf-T-Swim of Oceanside

Saf-T-Swim of Oceanside

2.3(35 reviews)
7.2 mi

I had an outstanding customer service experience thanks to a young lady named Kayla at the…read moreOceanside location. From the moment she assisted me, she was attentive, friendly, and incredibly efficient. I had a billing issue that had been causing me frustration, and Kayla resolved it immediately with confidence and care. Her professionalism and positive attitude truly stood out. She turned a stressful situation into a smooth, pleasant interaction. Kayla is a wonderful representative of the company, and I'm genuinely grateful for her help.

Every time my son swims at this facility, he comes home with a stomach bug or a cold. It's clear…read morethe water isn't being treated or changed regularly. Sick children, including those with visible symptoms like runny noses, are allowed in the pool, which only worsens the issue. The overall cleanliness of the facility is poor--there's visible mold, and the showers are frequently out of order. This raises serious concerns about hygiene and safety standards. This has become a recurring issue, especially during weekday afternoons and weekend mornings when the pool is busiest. It's very common to see children who are clearly sick--coughing, sneezing, or with visibly runny noses--being allowed into the pool without any health checks or supervision. As a result, my son frequently comes home sick, often with a cold or stomach issues. This is the only facility close to my home, so the convenience is hard to give up. The pool itself is nice, but it's simply not being properly maintained. The water quality is questionable, the facility is not clean, and there's often visible mold. To make matters worse, the showers are frequently broken. This place has potential, but serious attention is needed to address these ongoing health and hygiene concerns.

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Saf-T-Swim of Oceanside
Saf-T-Swim of Oceanside
Saf-T-Swim of Oceanside

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Swim Stars

Swim Stars

3.0(2 reviews)
5.7 mi

Thank you Swim Stars inc. in Rockville Center New York for a continued outstanding experience even…read morein these challenging times. My two boys and I have gotten lessons prior to the Pandemic.. and beyond. My 8 year has become an expert swimmer in record time and my 5 year old is a fish!!! I feel safe under the instruction, guidance and attentiveness of Lorraine and the rest of the team. Thank you for a safe, fun and worry free experience! The life skill of swimming is essential and Swim Stars is the place to go!!!

I didn't get to take any photos of the pool and the surrounds of the pool, but the floors and the…read moreedge of the pool is super disgusting. The Women's bathroom is disgusting . The bathroom has mold on the floor of the showers, there's rust around the hand soap area, spilled hand soap on on the sink counter, toilet paper on the floor in the stalls and the sink very dirty. There's always a new instructor every time I would come for lessons with my kids. No one tells you what's going on, you basically have to go with the flow and not ask questions because to them it's the way how they do their service. Customer service is horrible. There's nothing wrong with the staffs, expect for one staff member. Every member that worked June 2022 felt over worked by the owner and is super unhappy." how do I know ?" bc they told me in-person the week of 4th Of July. There's one time I went on a Thursday during 4th of July weekend with my kids, there's was no one available to teach any lessons bc apparently they was closed. I didn't get a phone call, nor a text or email that they would be closed for the week of 4th of July. When I got there, one member told me that I wasn't the first customer that walked in here today with no update company being closed for the week of 4th July . The staff proceed to tell me that it was so unprofessional how managements handled their customers and it's not their fault; which I didn't blame them and I agreed it's not. I took my kids home and the next week I got a phone call from DANNY telling me I have a lesson today ( Thursday 4pm). I reply to him, no one didn't update me if the company was closed or open, so I assumed it's closed. I did pay the 4th of July week bc I was told by the staffs that if I didn't pay now I would or will loose my slot for the summer session in July. So, I made a payment of 121 on July 7th. On July 21 4pm I came in like a normal regular unprofessional day at swim star . There was two instructor who's not supposed to instruct my kids are there. I wasn't aware again. The two instructors did not introduce themselves or even said which child that will work with. They just began the lesson with no hi's or introduction. After the lesson I called Danny and told him about the experience and he said he's shocked and I asked for a refund bc this wasn't the first unprofessional encounter I had experienced at swim star. DANNY said he'll give me a call Back Friday, but no calls. I called myself Thursday July 28th to see where I stand. I told him about the hygiene in the bathroom, he said the building owner has to take care of that, that if I wanted I can use the bathroom upfront by the desk. I told him about the week I showed up no one was dress to teach, I told him about the customer service and he didn't really care. I asked him for a refund, he said he's no going to give me a refund bc of his staffs, customer service and the hygiene at the company. He hanged up the phone bc he didn't hear anything ( my phone accidentally went on mute for two seconds bc i was Multitasking with kids) I called bk he said he hanged up bc I stop talking and I asked him again for a refund. He refused to give me a refund and told me to come in even if I'm uncomfortable. I told him why would I come in if I'm uncomfortable with my kids getting teach by anyone that works there ? He didn't care if I'm uncomfortable or how I felt as a paying customer. He didn't care for my kids comfort. He's basically saying he doesn't care and he's not going to give me back any money bc it's on their contract. I proceeded to ask him about the contract saying does or did the contract said about different instructors and company hygiene ? He said no. I would not recommend anyone to go there with their kids because they're very unprofessional and not nice to their customers. They honestly act like you're getting free lesson , most cleanest company and have the greatest customer service, but it's not. Please if no one doesn't believe me. CHeck them out for yourself ! You wouldn't be disappointed.

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Swim Stars
Swim Stars
Swim Stars

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Saf-T-Swim - swimminglessons - Updated May 2026

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