As a former competitive swimmer through high school and college, I felt it was important to get my…read morekids in the water as early as possible in their lives. We've tried a few other places, of which my overall impression was pretty poor, but look, I'm not expecting them to start lap swimming before they're 5 years old - that being said, I like how the student to instructor ratio is low (1:4 at the most - I taught in the town of hempstead and would do 15-20 kids to myself regularly) how it's separated and the instructors themselves. All great things. I'm sure that as time goes on we'll pivot as schedules allow, but I think this is a great place for those who's kids are already comfortable in the water and able to listen to instructions.

So far so good! My littles have been coming since September and I am grateful for the small groups,…read moreconsistency with instructors and a smaller, more private setting than other local swim schools. My kids are learning lots so far, I'm excited to watch the progress through the rest of the winter and spring, and see what they are capable of come summertime!

I have found the lessons for my grandchildren at urSwim to be well worth the price. The…read moreinstructors do their best to work with your schedule and are flexible, knowledgeable and very patient in their teaching approach. Diane R.

A great program and instructors with knowledge, throrough and…read more pleasant personalities. The programstarts promptly, and communicates well with the parent and grandparent. It is a clean environment and rewards are given for the different milestones. It is a safe, delightful experience for any child, regardless of age. I strongly recommend UrSwim programs. KC

Thank you Swim Stars inc. in Rockville Center New York for a continued outstanding experience even…read morein these challenging times. My two boys and I have gotten lessons prior to the Pandemic.. and beyond. My 8 year has become an expert swimmer in record time and my 5 year old is a fish!!! I feel safe under the instruction, guidance and attentiveness of Lorraine and the rest of the team. Thank you for a safe, fun and worry free experience! The life skill of swimming is essential and Swim Stars is the place to go!!!

I didn't get to take any photos of the pool and the surrounds of the pool, but the floors and the…read moreedge of the pool is super disgusting. The Women's bathroom is disgusting . The bathroom has mold on the floor of the showers, there's rust around the hand soap area, spilled hand soap on on the sink counter, toilet paper on the floor in the stalls and the sink very dirty. There's always a new instructor every time I would come for lessons with my kids. No one tells you what's going on, you basically have to go with the flow and not ask questions because to them it's the way how they do their service. Customer service is horrible. There's nothing wrong with the staffs, expect for one staff member. Every member that worked June 2022 felt over worked by the owner and is super unhappy." how do I know ?" bc they told me in-person the week of 4th Of July. There's one time I went on a Thursday during 4th of July weekend with my kids, there's was no one available to teach any lessons bc apparently they was closed. I didn't get a phone call, nor a text or email that they would be closed for the week of 4th of July. When I got there, one member told me that I wasn't the first customer that walked in here today with no update company being closed for the week of 4th July . The staff proceed to tell me that it was so unprofessional how managements handled their customers and it's not their fault; which I didn't blame them and I agreed it's not. I took my kids home and the next week I got a phone call from DANNY telling me I have a lesson today ( Thursday 4pm). I reply to him, no one didn't update me if the company was closed or open, so I assumed it's closed. I did pay the 4th of July week bc I was told by the staffs that if I didn't pay now I would or will loose my slot for the summer session in July. So, I made a payment of 121 on July 7th. On July 21 4pm I came in like a normal regular unprofessional day at swim star . There was two instructor who's not supposed to instruct my kids are there. I wasn't aware again. The two instructors did not introduce themselves or even said which child that will work with. They just began the lesson with no hi's or introduction. After the lesson I called Danny and told him about the experience and he said he's shocked and I asked for a refund bc this wasn't the first unprofessional encounter I had experienced at swim star. DANNY said he'll give me a call Back Friday, but no calls. I called myself Thursday July 28th to see where I stand. I told him about the hygiene in the bathroom, he said the building owner has to take care of that, that if I wanted I can use the bathroom upfront by the desk. I told him about the week I showed up no one was dress to teach, I told him about the customer service and he didn't really care. I asked him for a refund, he said he's no going to give me a refund bc of his staffs, customer service and the hygiene at the company. He hanged up the phone bc he didn't hear anything ( my phone accidentally went on mute for two seconds bc i was Multitasking with kids) I called bk he said he hanged up bc I stop talking and I asked him again for a refund. He refused to give me a refund and told me to come in even if I'm uncomfortable. I told him why would I come in if I'm uncomfortable with my kids getting teach by anyone that works there ? He didn't care if I'm uncomfortable or how I felt as a paying customer. He didn't care for my kids comfort. He's basically saying he doesn't care and he's not going to give me back any money bc it's on their contract. I proceeded to ask him about the contract saying does or did the contract said about different instructors and company hygiene ? He said no. I would not recommend anyone to go there with their kids because they're very unprofessional and not nice to their customers. They honestly act like you're getting free lesson , most cleanest company and have the greatest customer service, but it's not. Please if no one doesn't believe me. CHeck them out for yourself ! You wouldn't be disappointed.

Having a pool at home and a young daughter, we knew we had to get our little girl swim lessons as…read moresoon as she could learn. At 18 months we began our lessons with Saf-T-swim and even though we had a rough start with separation anxiety issues, they worked with us and got us a terrific instructor, Samantha, to give our little girl the tools she would need in the event of accidental pool immersion. Having found an instructor she really likes turned our swim lessons from a dread to a complete joy. Anastasia now looks forward to going each Sunday morning and is learning quickly to take care of herself in the water. She just recently just passed the level one skills and is working on level two. We know we did the right thing by getting her enrolled early and feel more confident each week that she is progressing very well. A very far cry, indeed, than the way most people my age learned to swim- and thank Goodness! Many thanks to Samantha S and Vincent for helping us get through those first difficult weeks and working so hard with our little mermaid.

Horrible customer service. The manager is rude. When you first inquire they are eager to please …read more We explained we only wanted information, they convinced us to give our children's name a credit card in of over the phone. We explained that we were not ready to commit, they said it was standard to ask for the information. They have been repeatedly charging our credit card, we now have to get Amex involved to dispute the charge because when we went their in person to resolve they made us wait two hours to "speak" to a manger who was there the entire time listening in! Finally she stepped up (literally after two hours of keep us waiting ) and said only a district manager could resolve this. She was rude as rude can be. Stay away !

Saw an ad on Instagram about Daddy & Me lessons for swimming, and we couldn't pass up the chance…read more We ended up taking our 3 month old to Rafe & Co Sports Club in Bellmore and were definitely not disappointed. The level of care and professionalism far exceeded my expectations, and we can't wait to continue our swim lessons. Getting our son comfortable with the water is high priority for us, and Rafe & Co was able to help us achieve that. Thanks to Joey and team!

Our kids loved swim lessons with Rafe & Co! Coach Joey met our kids where they were at - and…read morefocused on age appropriate milestones and instruction. Our kids were 2.5 years old and 8-9 months at the time of our lessons. We will definitely be using what we learned this summer and are recommending Rafe & Co to all our friends. I see more lessons in our future - they do surf too!

This is a VERY SPECIAL place! It is a neighborhood club that is always friendly, casual and…read moreinviting. The setting is tranquil under tall pine trees. This is a place that families from Long Island and even NYC come to decompress, relax, and have fun. Under new community leadership, the facilities have been updated and programs revamped. There is something for everyone here, from kids' swim/tennis/basketball lessons and fun activities to adult social events and spa treatments. The club has improved every season these past few years and I'm sure it will continue to get even better. Definitely worth checking it out!

My son who is 4 years old and speech delayed has been swimming with Hydro Tots for a few months…read more His instructor Paul is kind patient and works with Alex at his level. He receives individual attention and he has now developed a true love of the water He can now float and understands water safety I would highly recommend Hydro Tots and especially Paul to any child. Greg is always accommodating - to the best of his ability - to our changing schedules The pool area is quiet and clean with Limited distractions .

Never made it to swimming lessons. Their operation was so disorganized. There is no group lesson,…read morethey advertise that on their website, but they don't actually have kids for group lessons. Which they then push you on private lessons for more money. Your asked to fill out a application and pay an application fee online. Watch out - there is a box on the application which you must check in order to submit that says they can use you and your child's photo for their marketing purposes. No thanks! I do NOT want my child used for your marketing or have their picture on your website. When I asked questions, they couldn't answer them, they had to "find out and call me back" and they only seem to call you back between 5:44 and 7:30 at night. (I guess they don't have family dinners.). Anyways, use your judgement with your child's care. After multiple phone calls, I personally went else where ...

My 4-year-old has been taking swimming lessons at the Horace Harding location for almost two months…read moreand was doing great with her original instructor, Brad. She was comfortable with him and making noticeable progress each week. Unfortunately, when Brad went on vacation, they switched her to a completely different instructor, a newcomer with very little experience...instead of simply using a temporary substitute. The new instructor has a very different teaching style and routine, and I can clearly see the setback in my daughter's progress. I understand needing coverage, but changing instructors unnecessarily, especially to someone so inexperienced, is disruptive ! Consistency matters, and I'm very disappointed with how this was handled.

Overall, I'm giving this place a good review because I do like majority of the swim instructors and…read morewant to give them credit for it. The place is clean and my daughter does enjoy swimming. However, I do hope management will read this. We had to switch our swimming instructor because she was constantly late or absent where my daughter was switching to a substitute all the time. There was a time where we were just standing there waiting for someone to sub in or trying to figure out if she was going to come or not. Today was my last straw, I actually had to talk to a different instructor just to get my daughter a swim instructor. It's unprofessional and it was eating into our swim time. The private class is a significant cost and for it to be wasted like that was very disappointing.I get it once in a blue moon because life happens but almost every class is ridiculous. We noticed the parent after our class was furious at the poolside too because he had the same issue. The same instructor wasn't there, no notification of our instructor being absent and no one to guide him with a new instructor. After talking to a few parents, this specific instructor does this often. We spoke to a couple of managers regarding her tardiness in the past and nothing was done about it. My husband tried to calm me down and we gave her the benefit of the doubt for 4-5 months. If it wasn't for the other swim instructors that we did like, I would have switched to a different school