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    British Swim School at Hayward

    5.0 (1 review)
    Closed • 9:00 am - 1:00 pm

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    3 months ago

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    Patti's Swim School

    Patti's Swim School

    4.0(186 reviews)
    3.8 mi

    Where is the 100 star option?!…read more Water safety is number one in my household and for 2 years of endless private and group swim classes I was starting to lose hope till my friend told me about Patti's swim school. Within one season my kiddo is ready for swim team not just Hawaii ready. Not only are they amazing , clean and efficient the place feels like you are swimming at your families home. I could not be more thankful for Patti and her swim school to be around.

    We never enrolled at Patti's Swim School, so this isn't a review of the swim lessons. It's about…read morehow we were treated as prospective customers and how Patti responded afterward. My family recently moved into the neighborhood. We saw a crane trimming a large tree one morning and drove around the neighborhood to look. When we realized it was through Patti's Swim School, we started talking about possibly enrolling our two young children. The gate was open. The wide driveway and parking area looked like the entrance to a business, and we didn't see anything at the entrance saying "Private Property," "No Trespassing," "Appointment Required" or "Enrolled Families Only." We stopped near the gate and began talking to the neighboring property owner. A man named Michael came outside, told us not to speak with her and ordered us to leave because we were trespassing. His tone and manner felt very aggressive and confrontational. The neighbor disagreed with him and said the area was a public or shared-access easement. We had no idea there was apparently some kind of dispute between them. I can't say who was legally right about the easement, and we weren't there to take sides. Michael told us to leave, so we left. I was very angry afterward, but our realtor told me Patti's a reasonable person and that I shouldn't judge the whole school based on one interaction with Michael. I thought that was fair. I waited a day to cool down and emailed Patti directly. I told her what happened and asked three basic questions: Who is Michael? Does he represent the school? Does she think the way he handled the situation was appropriate? She didn't answer any of them. Instead, Patti compared what we did to parking in someone's driveway and walking into their backyard. I don't think that's a fair comparison at all. We drove through the open gate of an operating business and stayed in what looked like its entrance and parking area. We didn't enter anyone's house or backyard. Of course Patti has the right to control access to her property. We left as soon as we were told to leave. But if nobody's able to enter without being enrolled or having an appointment, that should be clear at the entrance. Patti claimed there were signs around the property saying people couldn't enter unless enrolled. I later took photos from the road and still couldn't find that warning at the entrance. What I did see was a small "Welcome to Patti's Swim School" sign. Her email concluded, "I'm sorry if you took offense," and then informed us that the school had a waiting list and couldn't accommodate our children anyway. That doesn't seem like an apology to me. The waiting-list comment felt like an unnecessary, condescending jab. I made a point of not judging Patti's Swim School based only on Michael. I cooled down, contacted Patti privately and gave her a chance to address it. Her response is what ultimately made the decision for me. Again, I can't speak to the quality of the swimming lessons. I can only say that after this interaction and Patti's response, I wouldn't have the trust needed to leave my children in their care. I'm attaching photos of the entrance and screenshots of our redacted email exchange so people can read Patti's response and decide for themselves.

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    Patti's Swim School
    Patti's Swim School - Me and Isaac after my last swimming lesson!

    Me and Isaac after my last swimming lesson!

    Patti's Swim School

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    Hayward Plunge

    Hayward Plunge

    3.4(95 reviews)
    1.1 mi

    In regard to Lap Swimming…read more Hours are pretty flexible. About twenty lanes with the first part of the pool set for those who water walk and about 16 to 17 lanes to lap swim. Depending on the time of the day, some lanes close, for water classes. Be weary, if you go first thing when they open at 6am, and also when they reopen at 4pm or 5pm. There are groups of people that call themselves "The Regulars". A few of them like to put kickboards on open lanes to save for people in line behind you. Sometimes, if there is a long line on a hot summer day. A "Regular" might show up and just cut to the front of the line outside with another "regular" who is there already. Some of these people can be rude and really like their specific lane. And will throw a fit if you happen to take their lane. Some of these "regulars" will even lie and come up with a sob story for you about their past injuries, just to get a specific lane. The staff have not really monitored/enforced certain rules in the past. Hopefully that changes. You have been warned. The "regulars" are nice, as long as you don't get their lane or get in line ahead of them. Some will even show up 1 to 3 hours before the pool opens in the morning and afternoon in order to get their lane. They mean business and can be cutthroat. The place has a lot of potential. Cosmetic wise, it's what you'd expect of a facility that's almost a 100 years old.

    For the price you pay for rec swim and toddler swim you can't find a better deal in the East Bay!…read moreWe come to this pool the most frequently out of the 3 indoor public pools in the area, the others being Dublin Wave and Silliman Aquatic center in Newark. Great hours for toddler swim, 11am to 1pm Monday thru Friday and 5 to 7pm Tues, Thursday, Friday. There is also rec swim kn Saturday from 1:30 to 3:30pm. The toddler pool is great for toddlers to get used to the water and there is a depth gradient that will allow them to explore and eventually try to swim. There are also toys provided by the staff for the little ones to play with in the pool. The staff here have always been very nice to us and you can tell that the lifeguards on shift take their jobs seriously. Yes, the facility is almost 100 years old and does show its age, but for $5 total for a baby and an adult as well as the super flexible hours? You just can't beat that deal.

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    Hayward Plunge
    Hayward Plunge
    Hayward Plunge - )

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    British Swim School at 24 Hour Fitness - Newpark Mall

    British Swim School at 24 Hour Fitness - Newpark Mall

    4.6(16 reviews)
    10.1 mi

    After spending two years at American Swim academy with less progress than expected, I moved my…read more6-year-old to British Swim. In less than six months, she has been learning essential skills with the right technique. My 3-year-old also started at British Swim at the same time, and in less than six months, he went from not liking to be in water to beginning to back float. At British Swim, they truly focus on teaching water survival skills using proper techniques and structured methods. Their step-by-step approach ensures that kids learn all swimming styles correctly and confidently. The coaches, Mr. Forest and Tina, are fantastic with children and pay close attention to detail. The academy also has a great cancellation and makeup policy, making scheduling convenient for busy families. Neeru, the owner, goes above and beyond to ensure each child is progressing and receiving the right guidance. She is also incredibly helpful with scheduling, always finding solutions when conflicts arise. After such a positive experience with my kids, I decided to take adult classes myself to refine my swimming technique. In just two lessons, I've already learned a great deal. I highly recommend British Swim to anyone looking for focused, results-driven swim coaching for kids at the right pace.

    Add an area so that people can sit and segregate the swim school from the adult hot tub area and…read moreput some barrier so that kids don't need to see what they don't need to see.

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    British Swim School at 24 Hour Fitness - Newpark Mall
    British Swim School at 24 Hour Fitness - Newpark Mall
    British Swim School at 24 Hour Fitness - Newpark Mall

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    British Swim School at Hayward - swimminglessons - Updated October 2026

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