I really want to support women owned/black owned businesses so typically if I have a good…read moreexperience I'll write a good review; if an experience does not meet my expectation I just notify the owner and won't return. A poor review from me is rare. That said, had I seen the previous negative review prior to choosing the company I may have proceeded differently. I originally put in an inquiry for a deep cleaning through the project feature on Yelp. I was contacted by Sherri, the mother of the owner who informed me she helps her daughter with scheduling. I explained that I needed a deep cleaning prior to a move in. She asked questions about the size of my home and specifics that should be done. She initially quoted $350 which I knew was too low for the size of the home and scope of the project. I asked if they wanted to schedule a walk through for estimate and she said that wasn't necessary. I told her that I wanted to pay a fair price for the task and told her that I would send pics of the house for reference of the size and condition. I sent a number of pictures and indicated problem areas such as the kitchen floor, dirty windows and Dusty blinds throughout. I was informed that given the specifics of the "chore list" and the request for interior Windows the fee would be $650, to which I agreed. Destiny and Christi (the owner) arrived on the designated Saturday morning a few minutes late due to an understandable bridge lift delay. The cleaning products and equipment they had seemed minimal and of low quality. They explained that they forgot to pack any gloves and were running to late to pick any up on the way. I offered gloves and showed them a pantry equipped with cleaning supplies and told them they were welcome to use anything in the closet to include any of the snacks, water, red bull, as all the items were purchased specifically for people helping in the home. I gave a walk through of the house and told them that I'm available for any questions or comments. The ladies were friendly and got to work. Unfortunately, even after 5.5 hours of cleaning, none of the areas appeared well cleaned. Wiping of surfaces seemed to just smear on clear or shiny surfaces. Blinds received a cursory brush with the swifter duster but needed an actual wet wipe given they did not appear to have been cleaned for quite some time. I was surprised to see them work ungloved in the toilet and mopping with a basic bucket (no wheels) and what appeared to be a dollar store quality mop being squeezed by hand back in between dunking back into the dirty mop water. The mop water was not changed at any point, just dumped at the end. I pointed out that the interior stove and window was still filthy and the young lady explained she did her best by wiping with Windex and a rag. They did not have oven cleaner or know of other products to clean oven interiors. Here's where things really went left...At about 4pm Sherri (the mother of the owner) called me and said she was unable to get in contact with the young ladies. I informed her they were still at my home and I could have them call her. Sherri went on to say that the ladies missed their 2 other afternoon appointments "trying to clean my home" so I would need to pay more. I replied that I would be paying the agreed upon price that I received in advance in writing and that if there was an issue with that price it should have been discussed with me during the walk through or at whatever time they realized they could not fulfill the agreed upon contract. Sherri became upset, loudly talking over me, and told me that the "girls are young and don't know those things" and that because they chose to not show up to their other appointments it's only fair that I pay them more. Mind you, Christi-the owner, is inside my house and has not said one word about the job being over time. Not sure who schedules 2 inexperienced young ladies to do a "deep clean" of a 2800sq ft. home with 4 bathrooms with 2.5 hours as the alotted time. Sherri informed me that if I wasn't going to pay more the cleaners needed to leave, which was fine since the majority of it needed to be redone anyway. I paid the agreed upon amount and the following day invited Sherri the opportunity to come do a walk through of the home and smell the dirty mop smell that was now overwhelming, prior to my review. She declined and said that I was told they "don't specialize in windows" and that my comments about the work were "harassment." (Side note: their page indicates interior window cleaning as a specific service offered). This company may be ok if you have a need for very basic vacuuming or light dusting (that you don't want wiped free of dust). They did a nice job cleaning the tubs and toilets (credit where I can give it) but the bathroom floors were not thoroughly swept or mopped in any corners or areas behind toilet, or under claw foot tub. I'm including a few pics that I have already shared with the company.

I am getting my unit ready for renting out. The cleaning crew did a great job for a reasonable…read moreprice! Prior to their cleaning there was wood dust everywhere. After they finished the dust was gone and the place is ready for a renter to move in. I would recommend them to anybody looking for a great deep cleaning.

Prompt on time, explains everything in detail, they will do a walk thru as soon as they arrive…read moregreat company I will recommend to anyone wanting professional service.

Excellent service and excellent results. I was pleased with how clean my living room and hallway…read morebecame. I had not had the carpet cleaned in years. The carpet looks brand new.

Charged $500 to do a small home, front porch, and deck. They did a poor job in cleaning the front…read moreporch and left streaks where they missed spots. They also directly sprayed exterior outlets and my Ring doorbell, causing permanent damage and costing me an additional $100 to repair and replace. So my overall cost is $600 and I'm still looking at a dirty home. When I reached out to them about my complain they were incredibly defensive- despite me making it clear I wasn't asking for a discount- and insisted that I couldn't prove they caused any of the damage, that it was the paint making it look dirty instead of them missing any areas, and that it was unfair of my to post any reviews without allowing them to come back and touch up the missed areas. On my first negative review they responded by exposing my personal information in retaliation. Due to their defensive tone and the damage already caused I'm not interested in allowing them back on my property.

Great job throughout! I noticed a small eave that had some green and texted the owner. The men come…read moreback that day to fix it. I'll be happy to recommend and use again!

I am super excited to have had the opportunity to connect with BioClean, they not only provided…read moreexcellent service - with same day cleaning!! But they went above and beyond to ensure that my clients were happy! Thank you Andre, for your professionalism and for keeping your word! I will highly recommend you guys to future clients! - Sonali Hutson, Realtor Samson Properties

This company is amazing!!! I haven't left a review in so long and am doing so today because I want…read moreothers searching for dryer vent cleaning to find this company. And to hopefully get them on the map here on yelp! They answered my phone call promptly And cannot beat the price! Ivan came out to our house and was nothing but a true professional. What I also loved was that they were able to come and provide the service next day! My family and I are in the process of moving so I do plan on using their other services very soon. Thank you Bio Clean!

I provided access to an empty townhouse with the payment waiting. I paid extra for "Deluxe"…read moreservices because the previous renters had a dog. I have no idea how long they worked but I was very disappointed in how the carpets looked. As far as I could tell there was no change when it came to areas which were stained from a dog lying on the carpet. I reached out by email twice and left a voice message twice. I never heard back from the company. I feel that the "deluxe" service should have tackled the stains and if they were unable to get them clean then they should have told me. Now I am going to replace the carpet which is 5 years old. I just wasted $350.

Joel and his assistant came right on time. They did an excellent cleaning of my bedrooms and…read morestairs carpet, even doing additional cleaning. I will definitely use them in the future. Thank you!!

I will never use anyone else! They do such a great job, came highly recommended to us and I was…read morenot disappointed. We use them at least once or twice a year and our carpets look brand new. They are super trustworthy and kind of people!

I used Brinks to steam clean my carpet and to clean my couch. Everything looks great! The carpet…read morelooks new, and the couch was returned to its former glory. I found the price reasonable and will definitely use them again.

Blackiston Property Services did a great and thorough job! They got all the algae gunk off the…read moresiding. I definitely recommend them for your next pressure wash.

I had my home pressure washed last week by Chad Blackiston, this was a wonderful experience. Chad…read moreis such a professional. Prior to the pressure wash day Chad came by and looked everything over and explained everything in detail down to the chemicals he uses. I felt very comfortable based off of his professionalism and knowledge. My house was sparkling after the wash and I couldn't be more satisfied. Chad is A+ in my book. Thanks again Chad!

Very satisfied of the job that was done in my condo. Everyone was very professional and courteous…read more I had my carpet shampooed and these guys were excellent. The carpet looked like new carpet and it is 15 years old. Also they cleaned as well and again excellent. They were on time and got the job done with quality cleaning. I was able to get things done quickly. I would recommend this company to anyone.