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Brite & Shiny II

1.8 (17 reviews)

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Services - Brite & Shiny II

Car wash

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2 months ago

I paid $20 for my car wash and my car is still dirty. The car wash on the right side does absolutely nothing waste of money.

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1 year ago

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2 years ago

This car wash is a piece of shit,never cleans your car fully , not worth it, I go to the club car wash in San Marcos wayyy better than

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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8 years ago

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8 years ago

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11 years ago

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8 years ago

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9 years ago

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10 years ago

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7 years ago

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8 years ago

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Ask the Community - Brite & Shiny II

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WhiteWater Express Car Wash

WhiteWater Express Car Wash

(4 reviews)

Loved my membership. We could go any time to keep our truck clean. You spend so much on car…read morepayments and you take pride in your vehicles by maintaining them and keeping them beautifully washed. Never had an issue until recently. I went on a Friday afternoon and washed my vehicle as normal. The lot was full of people vacuuming their vehicles so we decided to come back in the morning since we have a "membership". Normally we dry our truck and vacuum but since it was the evening and packed, we decided to wait till the next morning. Well, next morning, I seen the damage/ deep scratches all over the front end of my truck. I immediately reported it and was told by the supervisor/manager (Troy) that since I waited till the next day they could not help me much. I still made a report. Did not get a call back until I called them 6 days later. (Troy) reminded me that he had already told me they would not help since I waited the next day and anything could of happened since. He told me they would not review the camera footage since they do not know the time frame it happened. He then said 3 people reviewed my claim and said they could not do anything. "WHAT DID THEY REVIEW IF THEY DID NOT LOOK AT THE FOOTAGE?" Moral of the story, ALWAYS CHECK YOUR VEHICLES BEFORE YOU LEAVE THE PREMISES. THEY WILL FIGHT YOU TO NOT FIX THE DAMAGES THERE MACHINES DO." ******END YOUR MEMBERSHIP BEFORE ITS TO LATE AND YOU OWE THOUSANDS ON YOUR VEHICLE FOR BODY WORK. ******

Came out to try out this new car wash out here in Lockhart Texas. It is so convenient. It is…read more clean, spacious, and comes with friendly professional. staff. Great prices available and even they provide memberships. You get to vacuum your vehicle for free and have an abundance of clean towels available for free as well. Had a pretty good experience. Come check it out.

Club Car Wash - My car is left with these black spots. It's hard to see on  the photo but in person it is bad

Club Car Wash

(19 reviews)

I was just hung up on by Matt from claims, who before hanging up on me, because I was trying to…read moreexplain what I was told onsite and had questions on how he was so certain they aren't at fault, informed me the cameras weren't pointing to the middle of the car wash, where my vehicle was hit from behind, cameras were only pointed to the entrance and exit. Matt also informed me that the track can malfunction, and stop pushing vehicles forward . The car wash employee onsite, Jason Blakeley, told me he didn't know what happened, including if the track malfunctioned. But now, Matt is telling me, with no video evidence, the manager told him the track didn't malfunction. Mind you he's already told me that the track can malfunction and stop pushing cars forward. On 2/19/24 I purchased a monthly pass and proceeded to the car wash for my first time use ever. I put the car in neutral, let go of the wheel, and let the track take over. Half way through the track stopped pushing my vehicle, and at this point I was rear ended by the vehicle behind me. They had me put the car in drive and pull out towards the end. I was directed out of the was by employee, Jason Blakeley. I rolled down my window and asked if I got hit from behind. At that time Jason Blakeley informed me I didn't. It wasn't till I told him it sure felt like it, did he go check. Jason Blakeley Came to my window and told me yes, but it wasn't nothing really, as if I were to just forget about the incident and move on. Now I get a call from Matt stating, the managers claimed there was no malfunction. After Matt telling me they have no video footage of the incident and that the tracks can malfunction and stop pushing vehicles forward. Matt informs me he can give any evidence to my insurance company to make a claim with them. Which would in the long run drive my insurance cost up. If you read through the commits, you'll find multiple reviews just like mine. Club car wash are crooks who will not take any responsibility for their failed equipment. I noticed club car wash likes to reply to these reviews as if they actually care and are going to actually help. Matt from claims has already informed me there is nothing they will do to help besides send what little info they have to my insurance so I can proceed to start a claim under my own insurance. There's no need to act like yall care and reply to this review. It's evident yall are only about lying and deceiving. I would go as far as to say yall have video of the middle of the track where I was hit but refuse to release it. On top of what I've experienced, when I left, with half a wash, because the worker had me drive to the end after being rear ended, customer service told me I entered at my own risk, and I would not receive a refund. She told me I could still go back and go through a second time, then proceeded to hang up on me. Which seems to be what they do instead of actually providing actual customer service.

I really, really wanted to like this place. The people are nice. I have the VIP membership and pay…read more$40 a month for unlimited car washes. One thing I started noticing is little scratches on my car after I came out the car wash. I also have to always wipe off whatever gooey chemicals they use it gets stuck on the very bottom of my car. I dry it after every wash. I do go often sometimes twice a week. I notice that my car is getting stained from whatever chemicals they use. It looks like water stains. I take super good care of my car so I'm pretty annoyed with these issues. Another thing is they let your cars in way too close to each other. I always wait a little while for the car in front of me and I ask them to give some space for the car behind me. They usually don't mind. They do power wash the plastic floor mats if you ask. I like that they have towels to dry the car, car freshener and window cleaner. I do like that they are open late. I'm just noticing my car is getting damaged so I'm probably going to have to get a good detail and wax and start doing my car wash at home.

Brite & Shiny II - carwash - Updated May 2026

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