1. WhiteWater Express Car Wash

0

Lockhart, TX

Cancel

Open app

Search

WhiteWater Express Car Wash

3.5 (8 reviews)
Open • 7:30 am - 8:00 pm

WhiteWater Express Car Wash Photos

You might also consider

Recommended Reviews - WhiteWater Express Car Wash

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Loved my membership. We could go any time to keep our truck clean. You spend so much on car payments and you take pride in your vehicles by maintaining them and keeping them beautifully washed. Never had an issue until recently. I went on a Friday afternoon and washed my vehicle as normal. The lot was full of people vacuuming their vehicles so we decided to come back in the morning since we have a "membership". Normally we dry our truck and vacuum but since it was the evening and packed, we decided to wait till the next morning. Well, next morning, I seen the damage/ deep scratches all over the front end of my truck. I immediately reported it and was told by the supervisor/manager (Troy) that since I waited till the next day they could not help me much. I still made a report. Did not get a call back until I called them 6 days later. (Troy) reminded me that he had already told me they would not help since I waited the next day and anything could of happened since. He told me they would not review the camera footage since they do not know the time frame it happened. He then said 3 people reviewed my claim and said they could not do anything. "WHAT DID THEY REVIEW IF THEY DID NOT LOOK AT THE FOOTAGE?" Moral of the story, ALWAYS CHECK YOUR VEHICLES BEFORE YOU LEAVE THE PREMISES. THEY WILL FIGHT YOU TO NOT FIX THE DAMAGES THERE MACHINES DO." ******END YOUR MEMBERSHIP BEFORE ITS TO LATE AND YOU OWE THOUSANDS ON YOUR VEHICLE FOR BODY WORK. ******

See all

23 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - WhiteWater Express Car Wash

You might also consider

Verify this business for free

People searched for Car Wash 328 times last month within 15 miles of this business.

Verify this business

Club Car Wash - My car is left with these black spots. It's hard to see on  the photo but in person it is bad

Club Car Wash

(20 reviews)

Horrible car wash spent $8000 on new wheels scratched my chrome wheels with the pulley system. They…read moresaid they reviewed the cameras and it wasn't their fault. Obviously my truck was jumping the whole time on the pulley system and they would not cover my wheels only had them for two days. Do not recommend if you love your vehicle to take your car here or truck horrible service even more horrible watching experience they will not pay for anything that's messed up on your car. Do not recommend. !!!

I was just hung up on by Matt from claims, who before hanging up on me, because I was trying to…read moreexplain what I was told onsite and had questions on how he was so certain they aren't at fault, informed me the cameras weren't pointing to the middle of the car wash, where my vehicle was hit from behind, cameras were only pointed to the entrance and exit. Matt also informed me that the track can malfunction, and stop pushing vehicles forward . The car wash employee onsite, Jason Blakeley, told me he didn't know what happened, including if the track malfunctioned. But now, Matt is telling me, with no video evidence, the manager told him the track didn't malfunction. Mind you he's already told me that the track can malfunction and stop pushing cars forward. On 2/19/24 I purchased a monthly pass and proceeded to the car wash for my first time use ever. I put the car in neutral, let go of the wheel, and let the track take over. Half way through the track stopped pushing my vehicle, and at this point I was rear ended by the vehicle behind me. They had me put the car in drive and pull out towards the end. I was directed out of the was by employee, Jason Blakeley. I rolled down my window and asked if I got hit from behind. At that time Jason Blakeley informed me I didn't. It wasn't till I told him it sure felt like it, did he go check. Jason Blakeley Came to my window and told me yes, but it wasn't nothing really, as if I were to just forget about the incident and move on. Now I get a call from Matt stating, the managers claimed there was no malfunction. After Matt telling me they have no video footage of the incident and that the tracks can malfunction and stop pushing vehicles forward. Matt informs me he can give any evidence to my insurance company to make a claim with them. Which would in the long run drive my insurance cost up. If you read through the commits, you'll find multiple reviews just like mine. Club car wash are crooks who will not take any responsibility for their failed equipment. I noticed club car wash likes to reply to these reviews as if they actually care and are going to actually help. Matt from claims has already informed me there is nothing they will do to help besides send what little info they have to my insurance so I can proceed to start a claim under my own insurance. There's no need to act like yall care and reply to this review. It's evident yall are only about lying and deceiving. I would go as far as to say yall have video of the middle of the track where I was hit but refuse to release it. On top of what I've experienced, when I left, with half a wash, because the worker had me drive to the end after being rear ended, customer service told me I entered at my own risk, and I would not receive a refund. She told me I could still go back and go through a second time, then proceeded to hang up on me. Which seems to be what they do instead of actually providing actual customer service.

WhiteWater Express Car Wash - carwash - Updated October 2026

Loading...
Loading...
Loading...