Excellent service , little wait time , great communication! They took great care of my car :) Also nice perk - water bottle given for courtesy!! Highly recommended !!! read more

I was needing an oil change while out of town and didn't have the time to wait around. I found the Take 5 on my route just off the highway and they got me in right behind a vehicle the was already there. They were professional and I was in and out of there quickly. I was even able to use a $15 off promo last min. They were a little pricier than I normally would pay but they gave me a discount which helped, I'd definitely recommend if you are in a time pinch. read more

Take 5 Oil Change - Take 5 line - Oil Change Stations Near Me - San Marcos, Texas

Came in for a routine oil change. (I've been getting oil changes done here since 2023). The manager recommended replacing the cabin air filter, and in the process he broke my entire glove box compartment. I was never told about it and only discovered the damage about a week later, which is completely unacceptable. There's no reasonable explanation for a manager damaging a customer's vehicle interior and not disclosing it immediately. They later admitted responsibility and told me to pay out of pocket for the repair and submit the receipt for reimbursement. I paid over $300 at the dealership and still have not been reimbursed. The issue remains unresolved despite multiple attempts to recover the cost. Posting this so others are aware of how this location handled damage caused during service. read more

Take 5 Oil Change - Damage caused during service!! manager broke glove box, $300+ repair paid out of pocket - Oil Change Stations Near Me - San Marcos, Texas

Service was fast and seemed to go well. No sign of vehicle damage. A little skeptical about the quality of oil filters, but overall, ok.

Went went in for oil change they drain the oil and added new oil without checking if they had my oil filter in stock there's two types for Buick encores and they did not have mine in stock so I had to wait 35 minutes for the tech to go get the oil filter at the local auto store was not compensated in any way all I got was we were sorry I won't go back there again and I won't recommend that location to anyone read more

Take 5 damaged my car and refused to take responsibility, even after I presented clear evidence. Here's what happened: I had an oil change done at Take 5 on 9/20/2024. Their checklist said the oil filter was replaced. When I returned on 1/20/2025 for another oil change, they told me they couldn't remove the oil filter cap--suggesting it hadn't been properly replaced in the first place. I had to go to a local auto shop to fix the issue, which cost me extra time and money. Despite this clear error, Take 5's corporate office denied reimbursement, claiming the problem existed before their service--even though their own records show otherwise. This experience was a waste of money, time, and trust. You're better off going to a place like Walmart, where you'll pay less and they won't damage your car. But hey--if you're a college student whose got $350 lying around for someone else's mistake, go for it! read more

They left the cap off of my windshield washer fluid and after going in my car started leaking oil.

It's super hit or miss here. Always friendly but the new windshield wipers were the wrong blade and of course I find that out in the dark, driving home from Houston. Had to pay for them somewhere else ! Ugh read more

I recently had my oil change at this location. I was overcharged by quite a bit, I was not given a receipt and I asked for a military discount, that I did not receive. I have called about 15 times and cannot reach anyone and their voicemailbox is full. I have left a message at the call center for the District manager Troy to return my call and it has been 5 business days and I have yet to hear back from him. I will not be returning to this location or any take 5 for that matter. Also i will be sure to let others know not to do business with Take 5. What i paid did not add up and I believe I was taken advantage of and that the additional money was pocketed. I have called the call center and gave them the make and model of my car and asked how much an oil change cost and I have been given 4 DIFFERENT PRICES. No one here has been trained properly on what is actually going on and can give me the same set price. Very dissappointed and dissatisfied with my service, the customer service and the availability of anyone returning my call. My time is valuable as well and I beleive I would receive better service elsewhere so I will be letting everyone know. read more

Tried this place x2.... Both times I didn't make it into the bay... Drove off... These are some of the most amateur, unprofessional and rude workers you'll find anywhere. They do not deserve the community's support. Thorpe Lane is the exact opposite. Nothing like this place. read more

Came in for a oil change at the Thorp lane location in San Marcos. All they did was change oil. Didn't bother to top off any additional fluids. Per they're web page says they check and top off all fluids. Wasn't done on our vehicle. Was told by tech that there was a oil and coolant leak. Didn't bother to say where. When she left the facility got 2 blocks away. Had to pull over due to engine overheating. I went back and asked tech for clarification on what was wrong. I asked if it was SOP to not check or top off all fluids. All he did was start stuttering. Never gave me a answer. I will never recommend or use this company for their services again. read more

On 1/30/24 I had an oil change and coolant flush at Take 5 #209. Unfortunately, following this service, my Outback was running significantly different, which led me to make an appointment at the Subaru dealership on 02/06/24. The Subaru dealership inspection revealed that my engine had been overfilled by 2.5 quarts of oil and that "an engine with too much oil will no(sic) move correctly." The Take 5 Manager has been completely unresponsive. I called on 2/14 and was told that I would receive a call back. 2/21 I stopped by Take5 to speak to the manager. I was told he was out of town and would be back the following day. I left the shop receipts from Subaru and take 5. At no point have I heard from the store manager. 2/24 I received a call from fleetresponce stating they represented Take5. I told them that I believe Take5 overfilled my vehicle with oil. I provided them with receipts from Subaru and Take5. I also pointed out a number of errors on the take5 receipt which underscore a lack of attention to detail and support my case. The errors include: - wrong zip code, mileage, and email address. I requested a refund from Take 5, and reimbursement for the oil change I need to get at the Subaru dealership to fix the my oil being overfilled by Take 5. Fleet response has denied my claim twice. They state they can tell the amount of oil being removed from my engine from a video. They refuse to tell me the oil extractor model or provide video evidence. I don't believe they can tell +/- 2qts based on the size of the drum that the extracted oil goes into - certainly not from a video. I submitted Complaint to BBB on 4/5, which fleet response (take5's claims management servicer) has yet to respond. read more

Went for oil changes and fluid checks/fuel filter change. Great job, done quickly! I've never had an issue.

not a friendly team. my second time visiting here. i just needed some air on my tire. came early in the morning no other cars in line and when i arrived the mechanics rolled their eyes. wasn't greeted or asked what i was in here for today. just told to pop my hood. tech didn't even look away from her screen.had to stop her and let her know i only needed some air in one of my tires. not looking to be treated special just some basic manners suffice. read more

Had been here once before and it was fine, but just tried to get an oil change (9:15 am) and an inspection and the attendee (short dark hair) was rude and dismissive right out of the gate for no reason so I just left, won't be coming back. read more

Robert & James!!! What a team. Great customer service, great service. Better than the dealer for sure thank you for taking good care of my GMC. read more

I needed to get my car inspection done and showed up early at the location on HWY 80. James was by himself and handling all customers efficiently and pleasantly. As it turns out I needed a brake light - he told me to go across the street to purchase it at AutoZone. I did that not realizing that I could've asked the very surly and not-pleasant worker to install it for me! I went back to Take 5, where it had gotten very busy, but James came over and told me he could put in the brake light really quickly for me since the guy at AutoZone has not done it. After a very reasonable wait, considering that there were still only two people working for a line of about five cars, James even noticed as I was checking out that they had misspelled my name the time before! All done with a smile. I will definitely go back to this location next time I need an oil change, or my car inspected! read more

Fast and easy! Call ahead to get coupons sent to your phone. Also took about 30 min with couple of cars ahead of me

Did not screw my oil cap back on after a change. Have now heard two other unrelated stories claim the same thing has ruined their cars after stopping at this location. Do not recommend out of concern for you and your car's safety. read more

I got my oil changed at Take 5 7 months ago and the tech stripped my filter housing so bad that I needed a replacement part. I came back a week ago from today to get it fixed (they discovered this issue when I came in for a routine oil change a week ago) was told a part would be ordered and I'd be called. I was never called after being promised to be called multiple times, and had to stop by a few times in a week to keep checking in. One tech told me for the inconvenience the oil change would be free, then I was told it'd be 50% off. A week later I still never got called. I stopped by today and for 40 minutes 5 techs stare at my engine and smack at it with hammers, trying to open the filter. Then they finish and I can tell they're about to refer me out, they give me a business card to San Marcos Auto Center to get a quote to fix it, then they'll pay for it. They never wrote this agreement down. Not gonna lie I snapped at the tech and whipped out of there. I got my car FIXED and oil changed same day by San Marcos Auto Center. I will NEVER go back to this location. The lack of communication with me about my car was ridiculous! And then before I leave they tried to tell me I don't service my car enough based on the CarFax (not sure why they even brought it up when they broke a part in my car). Well I pulled up my CarFax with San Marcos Auto Center and it clearly shows me getting it serviced regularly since I bought it. Don't go here, even saw a tech tell a woman to turn on her car WHILE HE WAS UNDER IT! Ridiculous. read more

Just got an inspection and though it took 15 mins to get to me, they brought me a cold water and played great music. Everyone was great and so polite!! Definitely going there for my oil change next! Thanks y'all!! read more

I have driven my car for a little under 2 months after getting an inspection here and needed to replace a recently damaged tired to find out my brakes were bad. They passed me and told me everything was good when in fact it was not. And apparently this is something that this chain does often according to my mechanic who almost worked for the company. Do not waste your money thinking they're giving good service because they hand you a water bottle. I also suggest getting a secondary check on your car if you recently received an inspection read more

Make sure they actually oil in your car!!! my son went in to get a oil change amd two days later his car broke down on the highway and had to take his 2018 low mileage new car to the dealership to find out the oil had not been changed out. Dealership checked the car and said there was no problem other than no oil in the car. And they said we were so lucky we didn't need a new engine due to the fact there was no oil in the car and he was driving it to work. A easy drive up to get oil changed almost cost us 20,000 dollars for a new engine. We are going to speak with a manager to see what happened read more

I was blown away! One of the mechanics helpers, picked up a screw top that the other mechanic was checking the fluids from, he proceeded to chuck it into the stopped engine. Than he closes the hood! I was sitting in the car watching them under the hood. The other one had walked off. I got the other mechanics attention, told him what I saw, they than took a flashlight , found the part in the engine, and screwed it in where it belonged. I asked to speak w manager. Lee came over, I told him this service was "vandalism and totally unacceptable ." He apologized profusely and did nothing about it. My first time and last visiting this business.! Unbelievable, I know, but sadly true. read more

Very friendly staff. Been to several other oil spots in the area, and this is by far the nicest and most helpful staff around.

I needed an inspection for the new Texas one sticker law. I went to almost every place in San Marcos. Either there was a two hour wait or they couldn't do it. I finally went to a Yelp rated business, which I should have done in the first place. I spoke to Wes. He helped me and had a great attitude. He explained the entire process and even gave me solid advice on keeping the proof of inspection in my car. At all times- cause basically now that paper is your only proof of an inspection. It was as good of an experience as one can have getting your vehicle inspected. read more

Take 5 Oil Change - Kwik Kar Front of Building in San Marcos, TX - Oil Change Stations Near Me - San Marcos, Texas

My sister and I were on our way to werstfest and hit something in the freeway. We pulled off to find some metal dragging. We called take 5 to see if they could help us out and they told us to head on over. They were closed but still took us and removed the dragging metal. On top of it they gave us water and fruit snacks!!!! Customer services really Goes along way and take five is nothing short of this Thank you!!! read more

Let me tell you about take five oil change, led by Frank and his amazingly efficient team. I have been coming to this shop for over a year now, and I have never felt this much satisfaction with a shop anywhere else in my life. The moment you drive up there, they care about your time and want to help fix your issue on your vehicle. Along with very affordable solutions, they always compliment you with water, snacks, and always a great attitude. Take five oil change is the leading exanple of how a Auto Shop should be run. Thank you to Frank and his team. read more

Take 5 Oil Change - Oil Change Stations Near Me - San Marcos, Texas

Super efficient, knowledgeable and nice! These guys walked me through every step. You sit in your car while they conduct the oil change. read more

Take 5 Oil Change - Awesome, they talk you through the process! Efficient and friendly. - Oil Change Stations Near Me - San Marcos, Texas

I love this place! It's so easy and fast! You don't even get out of your car! The staff was super Friendly and very informative and helpful! They even brought us cold Water and snacks(packs of gummies) to our car while we waited in line for our turn....I highly recommend. read more

Three employees at least but taking hours to service your car. No acknowledgement of their customers waiting in line. Jiffy Lube would have been 10X faster and they acknowledge the people as soon as they arrive. read more

Amazing service! These guys really take care of you. There was no wait and I was in and out within minutes which is SUCH a lifesaver for this mom of 4 littles waiting in the back. I will never go to Walmart again or any other oil change place. read more

I went there for a simple oil change a few months ago and everything went fine. When I went back for another one, they said they couldn't get the oil cap off because it was screwed on too tight...even though it was the same employee doing the change both times. After 30 mins and 2 different attendants giving it a try, they wanted me to take it to my dealership instead. I took it to the Take 5 on Thorpe instead and they got the cap off no problem and were super quick and efficient. Although the staff at the Hwy 80 location are nice and polite, the Thorpe location is much better. read more

BEWARE: THIS CAN COST YOU HUNDREDS OF DOLLARS! I started going to this shop in 1992, when it was Grease Monkey and they were great. Then they sold out to another place and they were just as good. But then they sold out to another company or just changed the name to Take 5 Oil Change. December of 2017 I went for a full-oil change but I'll never go there again. Not only did they not do a good job, but I had to go to another shop to see why the engine was not working very good. They told me that a certain part (I can't remember what they told me it was called, I'm not a mechanic) was knocked off, leaving a huge hole, which caused a multitude of problems. Mainly, the spark plug was basically burnt and leaves and other road matter filled the air filter. Due to that piece being knocked over my car was not getting the fuel it need to run properly and at times, even on the highway, it would just die on me. Take 5 Oil Change charged me close to $100 for a full-oil change (synthetic oil) and then I had to pay $238 to get what they did to my car fixed. YOU DO NOT WANT TO GO TO Take 5 Oil Change! read more

Love this place - it's quick, affordable and you can't beat the customer service. Big Rob is the man and makes the sometimes uncomfortable experience of being a 26 year old female in a car shop a total breeze. Thanks Big Rob!!! read more

I had a wonderful experience with take 5 this morning. Ricky was my tech he was respectful, knowledgeable and down right kind. everything went fast and clean. I had my sons Spider-Man bike in the back of my car that need the tires aired up and Ricky helped me with no problem! left here a happy customer and a happy mom! thank you very much. they also offer a DISCOUNT TO DOOR DASHER! read more

COME HERE and leave with a smile. I absolutely love this place. I am always greeted and acknowledged immediately with a bottle of water and a friendly staff member. I would wait an hour if i had to(but NEVER HAVE OR WOULD HAVE TO) bc they do everything with a keen sense of urgency_fast with attention to detail! Frank, the manager, has been here for over 20 years and Richard over 25 years for a reason. There customer service is unparalleled to any I have ever experienced. He takes pride in his shop, his staff and definitely his customers. No hassle, No worries and always taken care of by the best. Do yourself and your automobile a favor and come to take 5. I NEVER write reviews but had to in this case, come check them out and you'll understand. read more

Daniel was a jackass and rude. Talked shit about the way I pulled in even though he was one guiding. Thought I couldn't hear him talking to his coworkers. Even when I left I just had my wheels straight and left my hand off the steering wheel and I needed zero guidance as it slowly pulled out. Proving he was just being an idiot. 60 minute wait total with only 1 car in front of us. Take 60 oil change. Daniel should not be badmouthing customers period. *all other employees were nice. read more

Great service. Prompt. They are very clear about your car's vital stats. Highly recommended. read more

I took my car there today and I'm pretty sure they punchered my brake line there cuz after I left my breaks were not working and I get home and check and I can see it has been puncherd with something so not only did they mess up my car they could have potentially killed me cuz my breaks did not work read more