I needed a simple carpet cleaning from my dog urinating on the carpet. Gab finished the job in a…read morelittle over an hour. He was courteous and did a great job in making the carpet look new again.

Friendly, on time, carpets look great. They didn't have a problem with us being in a condo on the…read moresecond floor.

This is by far the most incredible Carpet cleaning company…read moreMy carpet looked brand new after Josh finished the job. They exceed my highest expectations. Very professional and truly care about you as a client. I will be a lifetime client and will never want any other Carpet cleaning company as This one the Best Ever... BarNone They put the 'W' in Wonderful And the 'E' in Excellence. 100 stars

I recently purchased a "Deep Clean service" from J's and its was quite the opposite as advertised…read more It was quoted at $425 for a top to bottom full service 2br 2bath+ office and nursery it included the rest of the house as well . You can see all of the items on their cleaning Checklist and I'd say maybe 25% of them were done. https://www.jcleaningservice.net/cleaning-checklist Ultimately I was charged $440.25 so upchaged from the quote and they sent 1 person for 3 hours (not sure how it possible for one person to do a deep clean in 3 hours to start with). Either way they completely skipped over one of the bathrooms, Didn't even vacuums parts of some rooms, for example there was a pair of shore in the corner of one room and they were just vacuumed around, its something had to be moved (no matter how small it was just skipped over). Oh, and did I mention they didn't even bring their own vacuum they had to use mine? No dusting was done, fan blades all still covered in dust, no baseboards or corners cleaned no matter how accessible. They say they will wipe down microwave inside and out and cabinet faces, didnt do that, didnt even clean some parts of the counter around my coffee machine. Id break it down to I paid someone almost $150/hr to use my vacuum to do a bare minimum clean that I probably do a few times a week. I reached out and told them i was dissatisfied with my service, provided photos and video of all of the issues they apologized and said they would refund me, so I waited and then the refund never came, I reached back out and they said it should be 7-10 days for the refund to come and it still never came. That was close to a month ago now. I'd would suggest quite literally anyone else. 0 out of 10.

Very communicative, on time and did a great job overall. Was in a bit of a time crunch for a carpet…read moreclean and Allen's delivered. Highly recommend.

I cannot say enough about the professionalism and quality of the service. I have Berber carpeting…read morethat is 25 years old. Contacted another company for stain removal and overall cleaning. An absolute disaster!! The carpet looked much worse after it dried. Then enlisted Allen's Dry-N-Clean hoping they could repair the damage. Matt arrived within the scheduled window. Treated all the many problem areas and proceeded to clean the carpet. He brought the carpet back much farther than I thought possible in about an hour. He was thorough and professional. Price was reasonable. I highly recommend this business and will def use them again!

Great work by David, again and again he puts the "E" effort and effect. Gotta happy customer…read more Looking forward to your service. Have a good evening.

David's Restore Carpet Cleaning is excellent! David is very knowledgeable and explains the whole…read moreprocess. He uses top notch professional equipment, techniques, and products. My couch looks and smells brand new. I have a cat that's really done a number on my couch and he made it fresh, clean, and spectacular. It's a miracle! High quality cleaning at a reasonable price. He is efficient and communicates very well. I highly recommend!

I normally use Stanley cleaning company and accidentally scheduled ECO CARPET PRO in the hustle of…read moremoving . Wow it turned out to be a blessing ...I'll never use another company again , Im so grateful for ECO CARPET PROs incredible service. I highly recommend "Willie" he's an experienced expert in the carpet industry and was able to remove all traffic stains from the carpet, Willie's expertise and professionalism makes us SATISFIED CUSTOMERS , we will continue to use this company and highly recommend "Willie" at Eco carpet Pro. Thanks

Not worth the money. We had them come out after our first home purchase. They cleaned all of the…read morecarpeted areas. Once they were finished we paid and they went on their way. Being the hectic moving day that it was, we didn't look at the corner baseboards like we should have. I noticed there was an abcene amount of dog hair from the previous owners that did not get picked up. The company called later that day to see how the service went. We told them what we found. After contacting the technician that came out, he admitted to not even vacuuming before steam cleaning. He came back out to vaccum what he missed. A week later, we did another through vacuuming on our own and the picture posted is what we pulled from just one pass of our small little vacuum.

Excellent experience...impeccable customer service. Very responsive. My couch and chair look brand…read morenew again! I will be a repeat customer!!! Thanks. Invested in the customer experience, acted as a consultant, science of cleaning different materials with appropriate technique and chemicals, extremely responsive, arrived precisely on time, professional ... Candace N Berry

This company said they had a 100% guarantee and failed to honor it when their services did not meet…read morethe expectation of the property manager in terms of both the home cleaning and carpet cleaning services. They failed to respond to inquires from the property manager and the BBB. They since have merged with another company called Masterkleen. I am a veteran as well and am very disappointed that this situation couldn't be resolved and that I was charged $399 for unsatisfactory services. If you do decide to use them I would recommend not paying them until you are 100% satisfied because as I stated they did not honor their word and guarantee with me. I have documentation of all of the correspondence with you and BBB and my payment receipt from the bank that showed I paid on time. Yes, I am a veteran and again it's a shame that we couldn't address this in a more professional way. Again, if you chose to use this company make sure you are 100% satisfied.

Excellent customer service. Great communication . We used Magic Touch for office carpet cleaning…read moreand they did a fantastic job. I would use them again

Just got our apt carpet cleaned. Thank you so much for your…read moreexcellent service! Well appreciated.

Bon-Care did a great job in cleaning my white carpet that runs throughout the house. He was able to…read moreremove several stains. He also works fast and efficiently. No damages, no mess, and friendly. I would definitely use Bon-Care again.

Alex was very courteous, professional and focused. He did a…read moregreat job on carpets. He charged a very fair price without any kind of add-ons.

It's me again! I'm back because I have realized I have done this company a huge disservice of using…read morethem loyally for years (because there's just no other need for anyone else) and have not posted any before and after pictures. SO! I am here to fix that grievous error. Jeff is always very friendly, professional, extremely proficient and again there's literally just no need for me to use any other services. I love being able to give them a call, request their services, scheduling takes only a few moments, and then voila my carpets (and furniture on occasion) are back like new. Mind you, I have three little fur babies and light carpets and thanks to Complete Carpet Care my carpet looks, smells, and feels great! You can be the judge yourself though. Thank you guys a bunch for being a really reliable and professional service with beyond amazing customer service! Sorry it took so long to finally write a decent and accurate review because it's beyond long overdue. Also, when I was shopping around the prices are beyond fair and it's honestly why I'm able to even keep my carpets the way I do. Hands down you will NOT find better service for a better price there's just no way. I'll also go as far to say as I enjoy Complete Carpet Care's service so much that I wouldn't trade companies even for a lower price because you just can't beat consistent great customer service, reliability, and work quality. That is just my opinion though.

100%, hands-down, absolutely THE BEST carpet cleaning in Chesapeake-Hampton Roads. Jeff…read more(owner-operator-cleaner) was prompt, communicative, efficient, and conscientious. I did my due diligence and Complete Carpet Care's prices are comparable or better than anyone else in the area, without all the sneaky add-ons and up-charges (spots=$, pets=$$, pretreat=$$$). My carpets look better today than when we moved-in 12 years ago. Thank you Jeff! I'll be a repeat customer.