Monster Clean

I was hesitant to write this review because, as a business owner myself, I understand how damaging…read morea negative review can be. However, I feel obligated to share my experience to help others make an informed decision. I hired this company to clean and reseal the grout in my kitchen and three bathroom floors, as well as replace the caulk in my master bathroom shower, clean the shower, apply color seal to the grout lines, and color seal the shower floor. The total cost was $867. Unfortunately, I am extremely dissatisfied with the quality of the work. There were noticeable errors outside of the grout lines, and whatever was applied to the shower floor and walls began to break down after the very first use. I am still seeing missed spots along the grout lines in the shower--something that should be a straightforward and thorough process. The owner did return once to address some of the issues and committed to coming back a third time to complete the job. While the corrections made resulted in minimal improvement, I have not heard back from him to schedule the promised follow-up visit. If I had the time, I would pursue this matter further, but I do not. Instead, I feel it's important to caution others who may be considering this company for grout work in the Hampton Roads area. The individuals seemed pleasant and professional, but the workmanship did not meet the level of quality I expected or paid for.

I am so thankful for Marblelife, specifically Hobie! My husband and I had been renovating our…read moremaster bathroom and purchased this beautiful black limestone tile. The tile guy we hired to install the tile did not know what he was doing and ended up damaging our limestone tile by using harsh chemicals on it. We were so devastated after all the time and hard work we had put into this remodel we thought it would be ruined because the tile we bought was black and the tile guy had turned them light grey with the damaging chemicals. When we realized the floors were severely damaged we called Marblelife at 9 PM on a Thursday night. I expected to leave a voicemail, but Hobie answered my called! We sent him pictures and he came over the next day! He completely restored our tile and it looks as if its brand new again! I cannot even tell it was ever damaged. He was very honest, respectful, professional and trustworthy! I highly recommend Marblelife and I plan to hire this company for our future remodels.

Eco Carpet Pro

4.2

(17 reviews)

I normally use Stanley cleaning company and accidentally scheduled ECO CARPET PRO in the hustle of…read moremoving . Wow it turned out to be a blessing ...I'll never use another company again , Im so grateful for ECO CARPET PROs incredible service. I highly recommend "Willie" he's an experienced expert in the carpet industry and was able to remove all traffic stains from the carpet, Willie's expertise and professionalism makes us SATISFIED CUSTOMERS , we will continue to use this company and highly recommend "Willie" at Eco carpet Pro. Thanks

Not worth the money. We had them come out after our first home purchase. They cleaned all of the…read morecarpeted areas. Once they were finished we paid and they went on their way. Being the hectic moving day that it was, we didn't look at the corner baseboards like we should have. I noticed there was an abcene amount of dog hair from the previous owners that did not get picked up. The company called later that day to see how the service went. We told them what we found. After contacting the technician that came out, he admitted to not even vacuuming before steam cleaning. He came back out to vaccum what he missed. A week later, we did another through vacuuming on our own and the picture posted is what we pulled from just one pass of our small little vacuum.

M.B.Flooring

Mark and his crew really took the time to make sure the custom tile work in our bathroom remodel…read moremet all our needs in a complicated space. We now have a luxury bathroom that exceeded our expectations at a very fair price. Thanks so much MB Flooring for helping us create our dream bathroom!

From the owner: M.B.Flooring specializes in Tile installation, lvp installation, hardwood installation. We call…read moreback and we show up! We can get your project done. My dream is to make yours come true

Grout Works of Hampton Roads

1.8

(5 reviews)

Don't waste your money. I do not recommend. Charles (the son of the owner) came out, all he did…read morewas cover up mold/mildew grout areas. He had to come out two more times. I insisted that he dig out the problem areas. He did, filled with a grout/caulk material then seals with a clear caulk. Which he smeared on my glass doors. When I pointed it out he told me to use my finger nails and a credit card. (Doesn't work) just a bunch of lazy, sloppy work. Now I have to hire another contractor to remove the caulk. Very disappointing. Doesn't deserve 1 star.

I needed help with the ratty old grout in the floor of my parents walk-in shower. A neighbor…read moreacross the street gave Grout Works a strong recommendation. After seeing the work they did in his home, I was convinced. The team came to the house to see the project and complete an estimate. We scheduled a date within two weeks. The team was on-time and following Covid-safety precautions. The finished product blew me away. The ratty shower now looks beautiful, new, and clean. I'm thrilled with the results. As I read the other reviews, I wonder if this company has new ownership. The other reviews don't match my own experience. Just saying ...

Tidewater Chem-Dry

(14 reviews)

Tyler and Gio did an INCREDIBLE job! Thoroughly answered all of my questions and explained the…read moreentire process. We had used another company to remove "pet smells" from previous tenants to no avail. Tyler showed me pictures (before/after) of previous jobs and calmed my anxiety. The smell was removed entirely, and I feel confident that my kiddos and I can relax and enjoy our new home. Thank you so much for everything!

Pete's crew did a great job on some very dirty carpet. We hired them to work on an empty house…read morebefore we moved in. The carpet was so bad. Ground-in greasy stains everywhere, black dirt trails in the high traffic lanes, and some dog tinkle in a few small places. Some other company had allegedly worked on it beforehand, but it didn't look like they had made any difference. We chose Chem-Dry because we liked their natural/nontoxic soaps, and also because they don't flood the carpet with gallons of water. It's berber, so we wanted to keep the water to minimum. Everyone we spoke with at Chem-Dry was super nice. They arrived on time the next morning. They were friendly, organized, and professional. It was a fun, comfortable afternoon with some great guys who truly seemed to care. They stayed for a long time until they got it perfect. Our carpet was dry by next morning, and the stains did not return. Here we were thinking the carpet had to be trashed, but Chem-Dry literally saved it, good as new. It was absolutely worth every dollar.

Superior Interiors

Superior Interiors, Is the best in the floor restoration business in the area…read more I was a supervisor for over twenty years in the area. When we were doing floor repairs or replacements they were my first call. They show up on time, bring all the materials, and the installers are professional. CALL THEM TODAY!

I am very happy with Superior Interiors. They have provided service many, many times for my Real…read moreEstate clients and also for my personal home. They have had good service, good pricing and excellent results. They are a good value for the consumer.

SPR of Tidewater

Sawyer's Professional Restoration (SPR) created a stunning new bathroom from our old 1958…read moretiled-wall bathroom, tub, sink, walls, floor and countertop! Amazing. Cannot say how thrilled we are. They are very competent and took excellent care of our home during the work. On time and efficient. They even were able to patch some cracked tiles! And their office staff are also very responsive and great to work with (thanks, Michelle). Highly recommend!

From the owner: SPR, Located in Chesapeake, VA and Hampton, VA has been serving the Peninsula, Williamsburg and…read moreSouth Hampton Roads area since 1977. Bathtub, Tile & Countertop Refinish is a great alternative to replacement. It can save you up to 90% ove

Inlet Carpet Care

John M came and did a wonderful job on my carpet. He was well knowledgeable. I highly recommend…read moretheir services.

Hired this company multiple times. First was a couple years ago, I had them come in to clean my…read morecouch because I have 6 dogs and watch dogs for a living so, it gets stinky in here. They took the smell out of my couches SO EASILY. Even with the fact that the couches were completely different materials and they removed stains as well!! We then hired them for mold services. First, they removed the mold from a wall in our back room, I started breathing easier immediately following the removal. They then removed mold from our living room and it turned out to be less than we thought!! Only thing I don't like with the company is they don't put plastic over insulation after the wall is cut out. I had a lot of insulation falling onto my floor after the work was done. But I just taped trash bags over it :). Thanks for all the hard work you and your team put in. I can comfortably live in my own home now after a 3 year battle of health issues from mold :)

Spick & Span Cleaning Services

Had requested a cleaning for my parents house, wasn't sure if it should have been a deep clean or…read morestandard so I just booked for standard. Turns out it was more of a deep clean -- Robin was totally flexible and didn't even bat an eye at the mess. They were thorough and efficient, great value. Very kind and empathetic to my situation. Will be booking again.

This company is an excellent cleaning company. They have been very flexible with my elderly parents…read morein where and when they clean. Great service and nice staff. Highly recommend them.

JTS Handyman

(7 reviews)

JT is wonderful!! I had a previous handyman install a garbage disposal, but was leaking from the…read moredrain pipe... I looked at the review on Yelp and he came this morning and solved the problem... He did a few other things for me while he was here... He did not disappoint!! Everything works and I can continue cleaning my home with no interruptions from sink issues!! He is definitely on my list to call we I need house repairs!!

JT did an excellent job helping get my house ready to list. He handled painting, repairs, and a…read morevariety of prep work throughout the home, and the quality of his work was great. He was reliable, easy to communicate with, and went above and beyond to make sure everything looked right. I really appreciated his attention to detail and would highly recommend him to anyone needing handyman or home repair work.

Claudia Manueles

(5 reviews)

While researching cleaning services in the area, I stumbled upon Claudia Manueles on Yelp, so I…read morereached out to her and was able to schedule a cleaning for the following week. The cleaning was scheduled for a Tuesday at 8am and her and her counterpart, Vanessa, arrived at 7:45am to inspect the home before getting started. Claudia walked me through everything she planned on cleaning, which I appreciated, and I stayed out the way to let them work. For a 1900 sq. ft. home, the cleaning took about 3 hours. They deep cleaned the kitchen and bathrooms, dusted, vacuumed and arranged necessary items to make the home look nice and tidy. The one-time cleaning service was $250, which included a deep clean of the oven as well. Claudia was super sweet and very personable, you can tell she takes pride in her work. She only accepts Venmo or Zelle, so keep that in mind. Her work spoke for itself and they did an amazing job! If you're looking for a reasonably priced cleaning service, definitely contact Claudia!!! You will not be disappointed!

Super service!! Claudia and her team did an amazing job in…read moremy apartment. Will do more business with her later

H & P Flooring

Tremendous shoutout to The H&P flooring team. I highly recommend H&P for any services. From the…read morestart came in with great communication, timeliness and professionalism. Quality of work was above standard. So much so that I hired them for additional work that I needed.

Miguel and his crew did an amazing job with removing and installing the new flooring! The new…read morefloors and stairs look amazing! I highly recommend the for your flooring needs. They went above and beyond! They cleaned up every day when they were finished for the day! Great crew! Great work! Very pleased with everything!

Superior Interiors

All American Beach Painting, LLC

4.9

(67 reviews)

As a real estate broker, attention to detail and timeliness are of vital importance to selling a…read morehome when working with contractors to prepare the home for sale. We hired Jesse and his team to paint our primary residence in preparation for a spring sale and it made a vast difference in our marketing. Not only did we sell our home quickly, and for top dollar, we enjoyed having Jesse's team at our home during a stressful renovation period. They worked collaboratively, communicated respectfully, and brought a comfortable energy to our home during their working hours. They cleaned up after themselves and Jesse was sure to come by regularly to check on the work. When our bathroom paint bubbled because the previous flipper did not prime the walls well, they executed the repair work perfectly. Although the exact color I wanted was not available, Jesse went to his paint store and custom ordered a color that was an excellent match - had he not told me, I would not have known the difference. Though this review is long over due, it was well earned. Thank you Jesse for an excellent job. We have passed your company information along to the new buyers in case they need to order more paint through you.

Our 60-year-old Virginia Beach brick ranch needed its trim repainted desperately. Paint peeling…read moreeverywhere. Some of the wood bare. Jesse and I agreed to what I believe was a fair price. He and his team did a fabulous job sanding and scrapping all the old paint off. Then they applied three coats of Sherwin-Williams satin latex paint to the trim. They were friendly and very professional. Our house looks phenomenal. Why did my wife and I select Jesse's company? Any company with 4 & 5-star ratings on both Google and Yelp must be a great company. For our next painting job, it'll definitely be with All American Beach Painting.

17th Street Automotive

4.4

(58 reviews)

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Better View Windows and More

4.7

(30 reviews)

I absolutely love following Better View Windows on their community page! It is so refreshing to see…read morea local business that genuinely cares about giving back. Their monthly charity work makes a real difference in our community. Keep up the amazing work!

We are repeat customers with Better View Windows & More. They did our window replacement two years…read moreago and their customer service, pricing and installation was outstanding. We contacted them two weeks ago to replace our roof, we knew they were the best in Virginia Beach! Donnie Petty treated us like family, providing excellent options and answered all of our questions. He ordered the shingles and had his crew complete the full roof replacement in a day, only 1 week after our contacting them for an estimate. The architectural shingles look fantastic and have an amazing warranty. Pricing was great! Donnie provided us with drone photos on completion to show our insurance company to get a reduction on our homeowners insurance. We were very impressed with their high standards and customer service. Highly recommend Better View and Donnie Petty for any home improvement project!

Dryer Vent Specialist

(5 reviews)

5 star service! Corey came in, assessed the problem and explained everything to me. He was…read moreprofessional, clean and did a great job!

Highly recommend the Dryer Vent Specialist! He is an amazing specialist and very honest! He will…read moresave you money and will not attempt to up sale you on work that is not necessary. Getting to know Corey as an individual and business owner will leave you in aww. Corey is very professional and courtesy and customer oriented. He was incredibly detailed in explaining what material is best since I had purchased my own materials before calling him to perform the job which was to replace my outside vent cover to include the hose running into the house that connects to my house dryer. Because I was so excited with the outcome, I told Corey he would be my service person when I needed further assistance. So, if you need someone to install or repair your home dryer needs, please reach out to Corey.

Inlet Carpet Care

John M came and did a wonderful job on my carpet. He was well knowledgeable. I highly recommend…read moretheir services.

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Stephen G.

12 years ago

My wife and I own a rental home in Virginia Beach. After our tenant unexpectedly moved out, we inspected the property to find the carpet in dire need of a thorough cleaning. We were only in town for the weekend and needed to have the carpet cleaned before we left Sunday night. None of the companies we contacted were able to meet our short schedule. Then we called Monster Clean and talked with the owner, Jim. He was willing to give up his Sunday and personally meet us at our home. Jim walked through the house to assess the damage. We discussed the quality of the carpet, the preferred cleaning treatment, and the cost. First, he started with a simple vacuum to remove the loose dirt and debris. Then he sprayed a pre-treatment on the heavy soiled carpet and allowed it to loosen the dirt. Then he crisscrossed the carpet with a rotary steam cleaning machine, very impressive. As he finished one room, he placed a blower to assist with drying. Jim spent a little over two hours cleaning and reconditioning almost 1,500 sqft of carpet. It is difficult to believe the carpet is not a new install. My wife and I are extremely pleased with the quality of the equipment utilized and the personal attention received. His efforts far exceed normal expectations and Monster Clean has my HIGHEST recommendation. - Amy and Stephen read more

James S.

19 years ago

I'm the owner of this company, and would love to tell you all about the many ways MonsterClean stands head and shoulders above it's competition. Our truck mounted mobile steam cleaning plant is the largest, and most powerful in operation in the state of Virginia. We use rotary floor tools that achieve 500 brushless cleaning cycles per minute (think steam cleaning on steroids). Call Jim at (757)523-1175 and he will happily explain all that makes MonsterClean the company to call if you have dirty carpets. read more

Dawn B.

19 years ago

Mr. Stallings, owner of MonsterClean, came to my house last fall to clean some problem areas. He saved a Couristan carpet that was less than a year old from a fingernail polish stain, as well as a 'calling card' one of my cats left behind, and left the carpet cleaner than I could imagine. He also has the capability of doing pet odor remediation, flood remediation, upholstery, and his "Monster" sized truck gives him the power to clean that no other carpet cleaner in Virginia Beach or the Tidewater can offer. read more

Donna C.

12 years ago

Monster Clean never disappoints us! Thanks for the great results after cleaning our high-traffic carpet areas. Its amazing to watch all of you in action and see how professional and well you do your jobs. I appreciate the spot removal and close attention to detail as you went along. Couldn't have asked for better results! I highly recommend this company and will continue to use them in the future. read more

Giselle O.

11 years ago

Monster clean did an excellent job for my family. The carpets are cleaner than I ever thought possible and they dried very quickly. I recommend them to my friends. read more

Tom M.

9 years ago

This is a very responsive company. They have done several jobs for me and are easily twice as good as other companies.

Robert L.

11 months ago

Monster Clean cleaned my interior carpets on my boat and they look like new again! I would highly recommend them!

Monster Clean - carpet_cleaning - Updated August 2026

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His Majesty Carpet Service

(7 reviews)

I was looking for a place to clean my Mother-in-law's carpet. She is elderly and her old carpet…read morewas in need of a deep cleaning. I spoke to Andre. He was very nice, professional and accommodating. He did a great job and my Mother-in-law was happy with the results! Wonderful experience overall! Thank you Andre and Team!!

Mr. Aundre was professional and able to work me into his schedule a couple of days before…read moreThanksgiving at the last minute. My rugs (one wool one synthetic) both look much better. I have two children and a small dog so the rugs were both dirty to say the least! This is the 2nd time I've used this company and look forward to having them treat my upstairs carpet too! I would absolutely recommend for great customer service, efficient timely work, and fair prices!

Atlantic Carpet Care

3.7

(15 reviews)

Would never use this company if my landlord didn't require it…read more I was quoted $129 for three rooms by Atlantic Carpet Care. When technician Ben Skopp arrived, he asked if I had pets and mentioned a flea treatment for $105. It was never explained that this was an ADDITIONAL charge or that my total would suddenly become $289. I did not authorize that amount. After the cleaning, I contacted the company multiple times to dispute the charge and ask for a corrected invoice. Instead of addressing the issue directly, Office Manager Jenn Bartee repeatedly told me to "work it out" with my property manager -- even though I was the customer who scheduled and approved the service. I later learned Ben contacted my landlord directly and made inaccurate comments about there being an "odor" in one of the rooms. Completely inappropriate and unprofessional. I attempted to resolve this calmly and professionally through email and was ignored for days at a time while the company avoided answering the actual billing dispute. If you use this company, get every charge in writing before the appointment starts.

When I got the chance to review the work, (out of town for me) I saw nothing had changed. What did…read moreI pay for?

Eco Carpet Pro

4.2

(17 reviews)

Freshen Up

3.1

(12 reviews)

thank you so much for everything. We had our carpets cleaned…read moretoday and we are so happy with the results. no more dog smell and it looks like new. we will definitely recommend your company . thanks again :)

We had Freshen Up pick up and deliver back to us an 8x10 plush area rug full of pet stains that had…read morebeen rolled up and kept in a car in the driveway for about six months. This rug originally cost us over $500. These people put incredible energy into cleaning that rug to the point where it could be delivered back to us in excellent condition. We would call to ask about the rug and we were told it was so badly soiled that they had to work on it over and over for a month! They simply wouldn't give up on it - wow, what great customer service! Stan delivered the rug to us and I had him look at a seam in our living room carpeting that had separated and also asked him about getting our huge sectional cleaned. He gave me an incredibly reasonable estimate. We recommend this company to all of our friends and will hire them again and again. The way they handled that horribly soiled area rug with pet stains has sold us 100 percent!

Discount Carpet Clean

When we moved to the house the carpets were not clean and with time dust and moldy odors settled in…read morethe house. I got in contact with DCC through yelp. They were the first to respond. He arrived on time and explained step by step process of cleaning the carpets. Chris is very professional and informative and answered all the queries we had with patience. I had 2 rooms/stairs and hallway and then 2 extra area rugs cleaned. I had a shag rug (from overstock) which I was nervous about getting cleaned but he was gentle with the shag rug and there is no wear and tear so far. There is no overwhelming scent and the carpets look way cleaner than what they used to be.Thanks to Discount Carpet Clean for their awesome service.

Economical Carpet Care

4.8

(13 reviews)

his advertisement did not specify that he was not truck mounted. We had to use our own water. I…read moretexted him afterwards and asked was it written anywhere on his website and there was no response. I thought I had overlooked it but I have not My daughter had to go out and buy 30 gallons of water because the water wasn't working right in the house that they have not moved into yet. I wish I had known we were using our own water we would have used a different company. These things should be specified in advertisement. This was not a steam clean

Let me just say I give this business 5 + star Kevin, the…read moreowner, was very courtesy, polite and 100% professional. He was able to come out within 2 hours of me contacting him. He was punctual, courteous and waisted no time getting to work. He made my "high traffic" area carpet look new! Kevin made sure I was 100% happy with the area before going on to the next. I was extremely pleased with his quote for todays services and will be calling him to come back to clean the upholstery of my couch in a few weeks.

TidyMAX

4.3

(4 reviews)

TidyMax went above and beyond. We had previous tenants with a cat that destroyed the carpeting,…read morepadding, and down into the concrete slab. The smell was unbelievable. Tidymax was able to remove, treat and install new carpet and padding. They completely corrected the damage. The odor and damage is totally gone. They turned the entire job around in record time and i was able to rent the house immediately. The amazing job was topped off by friendly professional service at a great price. They truly saved the day. I can't thank them enough and highly recommend them!!

I just had a great experience with the guys from TidyMax. They scheduled easily, called to confirm,…read moreshowed up on time, expedited the work and did a great job. Woo hoo!

Bay Area Carpet Care

Bay Area Carpet Care is the absolute best! They have been cleaning my carpets for years and they…read morejust keep getting better and better! My carpets were like new after they cleaned them recently. They also cleaned the cushions on my barstools (even though I didn't include that when I set up the appointment) and they look terrific! They are very reasonable in price, always show up when they say they will, and they are the absolutely nicest guys. I very very highly recommend them!

We have used Mark for years and he and his staff are great. Always on time and do a wonderful job!!read more

Fresh Start Commercial Cleaning

Very satisfied of the job that was done in my condo. Everyone was very professional and courteous…read more I had my carpet shampooed and these guys were excellent. The carpet looked like new carpet and it is 15 years old. Also they cleaned as well and again excellent. They were on time and got the job done with quality cleaning. I was able to get things done quickly. I would recommend this company to anyone.

Pro Clean Cleaning & Restoration