Took a number of calls to get him to deign to come and check the problem. When he came, it was on a WEEKEND with a friend and no truck. Did the job but tried to overcharge and also used item I had purchased to do the work. Didn't give me a quote on the rest of the work I wanted done, major things such as new floor and vanity replacement, and when it was over told me only then he didn't take credit cards, wanted cash and 'take it off my credit card'. When i refused, surprised that anyone professional didn't take credit cards or tell a customer price and payment beforehand, his friend wanted me to write a check to CASH. When i objected, relented and gave me his name, not Brill Plumbing. Didn't put the knobs on the toilet. Used my floor tiles to 'lift' the toilet. When I called about the knobs, the man who answered the phone sounded completely oblivious to what had happened and I have to think it was a different man with his friend that showed up and acted so horribly. Never again. One of the worst experiences of my life with any 'professional'. read more