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Brilliant Skin Academy

5.0 (1 review)
Open • 9:00 am - 4:00 pm

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5 years ago

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Jack + Jill Aesthetics

Jack + Jill Aesthetics

3.6(102 reviews)
1.6 mi

I wanted to share this because I've tried quite a few places in Nashville, including some high end…read moreaesthetics practices, and nothing has compared to Jack & Jill Aesthetics and Madison Trammel. From the moment you walk in, you feel taken care of in a really genuine way. Nothing feels rushed or transactional, and the whole experience is just calm and easy. Madison really has such a great eye for detail and a very natural, balanced approach. What I appreciate most is how natural everything looks. I always leave feeling refreshed and more like myself, just a more youthful, rested version. Never overdone, never obvious, just really tasteful results. If you're looking for somewhere that really focuses on natural beauty and makes you feel comfortable the whole time, this is it. I wouldn't go anywhere else. Took me since 2020 to finally find a place as good as my Dr. in BH, LA and I couldn't be happier.

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

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Jack + Jill Aesthetics
Jack + Jill Aesthetics
Jack + Jill Aesthetics

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Naomi Paschall, M.d

Naomi Paschall, M.d

2.6(44 reviews)
2.6 mi

my star rating for Dr. Paschall reflects her as a physician, she's outstanding, and I've been going…read moreto her for a long time. The whole experience with her as a treating physician is amazing. I will say, however, that the few times I have had to call the office with questions, it never fails to feel like I'm being an incredible inconvenience to the staff who answers the phones. Very short answers, and I feel an incredible sense of urgency and pressure to spit out quickly whatever I've called to ask about. On one particular occasion, I was given an answer that slightly different from what I was instructed by Dr. Paschall and the tone of the response felt very condescending. That I was brand new to and genuinely needed to ask questions even though it probably seems like a silly question. As a patient, I should be able to feel comfortable calling and asking questions when I need to without feeling like I'm an inconvenience.

It's too bad, office staff can run an entire practice. I've been to Dr. Pascal. She seemed…read moreknowledgeable enough. However, whoever the Luanne women is is super rude. She should work at a jail with prisoners, not in a doctor setting with sick people. (This was not just one, "I'm having a bad day" time. This was multiple exchanges over multiple months.) They've also over-billed me several times and is still not correct. It's been almost a year since my appointment. Good luck finding a good Dr!

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Naomi Paschall, M.d
Naomi Paschall, M.d
Naomi Paschall, M.d

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Shadow Aesthetics - Taya Reeves, RN
Owner, injector, and practice manager at The Aesthetic Parlour in historic downtown Franklin, Tennessee

Shadow Aesthetics

5.0(3 reviews)
0.2 mi

I'm like everyone else who has gotten on ozempic and my face paid the toll for my weight loss…read more I met with Taya and had an amazing consultation. She recommended a number of different options some that worked together and others to do separately. She gave me a time line of how to do the treatments and the costs. It was SO thorough. I was ready to do the stuff she suggested but she made me go home and think about it. I was a little disappointed but I did and I appreciate that she was honest and not jumping to take my money. I ended up coming back for filler and Botox (I think it's called javoe) 3 weeks later because that was the soonest I could get in (I would've been back earlier if I could lol) I am thrilled with my results!! I still look like me just maybe younger and well rested. I will never let anyone else touch my face!

Taya is so wonderful! I've seen her several times now since I moved to Nashville. I will drive 30…read moreminutes out of my way for a professional individual who knows about skin care and can assist me with my routine and make me feel beautiful. Not only is she knowledgeable about aesthetic procedures, but she's also wonderful with product. Every time I'm there she's super helpful and it's not about selling me something, it's about making sure I'm getting the best fit for what I need for my skin.

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Shadow Aesthetics - We are thrilled to be the only practice in downtown Franklin offering Hydrafacials with the newest Hydrafacial, Syndeo!

We are thrilled to be the only practice in downtown Franklin offering Hydrafacials with the newest Hydrafacial, Syndeo!

Shadow Aesthetics - LIP FILLER

LIP FILLER

Shadow Aesthetics

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Brilliant Skin Academy - medicalspa - Updated May 2026

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