I usually go to the Brentwood location and have had phenomenal service done for laser treatments…read more but unfortunately I went here for the first time and did a BBL treatment for $500 and was told they they just got lasers at that location. I think they have not been trained properly because not one brown spot or red spot was lofted and had no peeling. I feel like I got ripped off and don't know what to do to rectify the service . I will never go to this location again.

Love this practice! Went to such a fun event last night when this location kicked off their hydro…read morefacials. CSPS frequently hosts these types of receptions for their patients and it's always so well done. Staff is super and this location is beautiful!! I had not been to the Franklin office in a while and it's remodeled and feels brand new. Very clean, too.

I wanted to share this because I've tried quite a few places in Nashville, including some high end…read moreaesthetics practices, and nothing has compared to Jack & Jill Aesthetics and Madison Trammel. From the moment you walk in, you feel taken care of in a really genuine way. Nothing feels rushed or transactional, and the whole experience is just calm and easy. Madison really has such a great eye for detail and a very natural, balanced approach. What I appreciate most is how natural everything looks. I always leave feeling refreshed and more like myself, just a more youthful, rested version. Never overdone, never obvious, just really tasteful results. If you're looking for somewhere that really focuses on natural beauty and makes you feel comfortable the whole time, this is it. I wouldn't go anywhere else. Took me since 2020 to finally find a place as good as my Dr. in BH, LA and I couldn't be happier.

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I love this place! Walking into a cool old house turned med spa....this is my best life! Jamie is…read morekind beyond my words ability to express and her professionalism and vast knowledge of all things face. More than I even know how to ask. She walked me through my skin concerns. Old age, red veins and age spots mainly and tailored a treatment plan for my face to be at its best. I've only had 2 rounds of treatments but we are seeing major results. Prayer helps to so be sure to put faith in God that nothing is impossible. Know you're loved and no aging signs take away from your true value and worth. AND make sure to make an appointment. Soon!

Jamie is incredible! Cares so deeply about each client she sees. I've been seeing her for about 3…read moreyears and while my skin's not perfect; it's come a long way. 5 out of 5 stars!

I had such an incredible experience with Amber at OVME. From the moment I walked in, I felt…read morecompletely taken care of, but what truly sets her apart is her level of skill and artistry. Amber is not just an injector, she is an expert. Her technique is refined, precise, and clearly comes from a deep understanding of facial balance and aesthetics. The results are beautiful, natural, and exactly what I was hoping for, if not better. She also took the time to listen, explain everything thoroughly, and make sure I felt comfortable every step of the way. That level of care and attention is rare. Beyond her talent, Amber is simply a wonderful person. Warm, professional, and genuinely invested in her clients. I would trust her completely and recommend her to anyone looking for exceptional results.

Amber C. was my injector and she's absolutely amazing! She's very knowledgeable and made my lips…read morelook so natural, I got so many compliments. Totally recommend for anyone wanting lip filler.

Soon as you walk in to Franklin Skin & Laser, you feel welcomed. Everyone is very professional and…read more on time with their services. I have been seeing Carmen for my injectables! I recently had the smooth threads for a little lifting,, each day I feel like I look younger and younger! If you're up for looking great and feeling your best, Franklin Skin & Laser. Love them ALL

I recently had a chemical peel done with Nicole. It has been a long time since I've done one, I had…read morea bad experience at another medical spa. Nicole took the time to listen to my history and concerns. I had a mild-medium peel done, it has been 4 days, some light peeling but skin looks more even so far and no bad side effects. I'm looking forward to coming back and working with Nicole again. Thank you.

Get my microneedeling done here the customer service, price transparency, results are amazing I…read morewould not go anywhere else

Copied from my google review for ease - I got lip fillers…read more(versa - 1.2 mL) and botox (xeomin 40 units) for the first time a few weeks ago and my experience was great! They offer waters at the front and theyre really sweet and talk you through everything to make you feel comfortable. I was pretty nervous for the lips, but the assured me they use medical grade numbing cream and their own patented needles that are smaller than standard. Let me tell you, the numbing cream was great and i barely felt anything. They also offer a stress ball just in case you need it. The Xeomin was super easy and quick and I barely felt anything - with no numbing required. After my appointment they offered to schedule me for a complimentary facial. I was originally going to turn down because I live almost 2 hours away, but I accepted since it was complimentary. My facial was yesterday, and it was my first experience, but it was really nice. My aesthetician Rachel was super sweet and we had great convos during. Highly recommend all of these services and all of the staff as they're all super welcoming and nice! Will definitely return for more Xeomin and potentially more filler in the future (:

Had my first experience with injections today and couldn't be happier. Dan made me feel extremely…read morecomfortable, explained everything thoroughly, and was very considerate of my wishes and goals. The entire office staff was so friendly and welcoming. Such a great experience from start to finish!

Love Grace! Everyone is so kind and friendly anytime I stop in. From walking in the door to…read morepersonalized services, the entire team is helpful, kind and ready to meet your needs!

I tried calling another dermatology group but couldn't get through…read more I call Franklin dermatology and got through right away. I had a spot where I was concerned about. They got me in two days later. I was back in an exam room within 5 minutes of walking in the door. Connor and Dr. Navarro were amazing and took great care of me. The whole appointment took 30 minutes. I highly recommend them.

Franklin Dermatology is a long time provider and staple in the Nashville community for all things…read moreDermatology...and they are apparently pretty good at what they do based off all the accolades and awards visible through out the waiting room and office. I recently had my first visit with Dr. Starnes and it was a great experience. She was very kind, knowledgeable and easy to talk to. All the staff that I encountered from check in to check out were friendly and professional. The office itself is spacious, clean and buzzing with activity. Overall, the visit was great. Happy to say that Franklin Dermatology is my go-to provider now!

my star rating for Dr. Paschall reflects her as a physician, she's outstanding, and I've been going…read moreto her for a long time. The whole experience with her as a treating physician is amazing. I will say, however, that the few times I have had to call the office with questions, it never fails to feel like I'm being an incredible inconvenience to the staff who answers the phones. Very short answers, and I feel an incredible sense of urgency and pressure to spit out quickly whatever I've called to ask about. On one particular occasion, I was given an answer that slightly different from what I was instructed by Dr. Paschall and the tone of the response felt very condescending. That I was brand new to and genuinely needed to ask questions even though it probably seems like a silly question. As a patient, I should be able to feel comfortable calling and asking questions when I need to without feeling like I'm an inconvenience.

It's too bad, office staff can run an entire practice. I've been to Dr. Pascal. She seemed…read moreknowledgeable enough. However, whoever the Luanne women is is super rude. She should work at a jail with prisoners, not in a doctor setting with sick people. (This was not just one, "I'm having a bad day" time. This was multiple exchanges over multiple months.) They've also over-billed me several times and is still not correct. It's been almost a year since my appointment. Good luck finding a good Dr!

I'm like everyone else who has gotten on ozempic and my face paid the toll for my weight loss…read more I met with Taya and had an amazing consultation. She recommended a number of different options some that worked together and others to do separately. She gave me a time line of how to do the treatments and the costs. It was SO thorough. I was ready to do the stuff she suggested but she made me go home and think about it. I was a little disappointed but I did and I appreciate that she was honest and not jumping to take my money. I ended up coming back for filler and Botox (I think it's called javoe) 3 weeks later because that was the soonest I could get in (I would've been back earlier if I could lol) I am thrilled with my results!! I still look like me just maybe younger and well rested. I will never let anyone else touch my face!

Taya is so wonderful! I've seen her several times now since I moved to Nashville. I will drive 30…read moreminutes out of my way for a professional individual who knows about skin care and can assist me with my routine and make me feel beautiful. Not only is she knowledgeable about aesthetic procedures, but she's also wonderful with product. Every time I'm there she's super helpful and it's not about selling me something, it's about making sure I'm getting the best fit for what I need for my skin.