I went to Cool Springs Plastic Surgery (mallory lane location) for skin resurfacing and filler…read moretreatment. I have been treated by Haley the NP on several occasions. She is absolutely fantastic! Having been to numerous dermatologists and surgeons in the field I have never met someone so balanced with interpersonal skills as well as medical knowledge and technical skill. She is an absolute professional and can't say enough great things! The entire staff from when you walk in the door is also very welcoming and kind. It's easy to feel out of place in the area of dermatology and cosmetics as a male at other offices, but they make you feel right at home and you get the feeling all of the patients are just as satisfied. Can't wait to go back! -Clayton T

I usually go to the Brentwood location and have had phenomenal service done for laser treatments…read more but unfortunately I went here for the first time and did a BBL treatment for $500 and was told they they just got lasers at that location. I think they have not been trained properly because not one brown spot or red spot was lofted and had no peeling. I feel like I got ripped off and don't know what to do to rectify the service . I will never go to this location again.

"Very relaxing atmosphere! Stacie is super sweet, and it was so much fun chatting with her. Her…read morefacial was magical, She truly has magic hands! I left feeling completely relaxed and refreshed. Highly recommend!"

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I love this place! Walking into a cool old house turned med spa....this is my best life! Jamie is…read morekind beyond my words ability to express and her professionalism and vast knowledge of all things face. More than I even know how to ask. She walked me through my skin concerns. Old age, red veins and age spots mainly and tailored a treatment plan for my face to be at its best. I've only had 2 rounds of treatments but we are seeing major results. Prayer helps to so be sure to put faith in God that nothing is impossible. Know you're loved and no aging signs take away from your true value and worth. AND make sure to make an appointment. Soon!

Jamie is incredible! Cares so deeply about each client she sees. I've been seeing her for about 3…read moreyears and while my skin's not perfect; it's come a long way. 5 out of 5 stars!

Ive been visiting Lindsay S. at OVME for going on 2 years now. She is the most sincere, gentle and…read moreover qualified person I have ever let touch my face. I whole heartedly trust her with my face and skincare. Also, she is very accommodating. If you need something last minute, she works in Green Hills too so you have even MORE availability! Lindsay HEARS your concerns and gives you options she would recommend rather than pushing any "sell" on you. I have ALWAYS left in better spirits and looking better & rejuvenated than when I arrived. The staff at OVME are great too. I've always walked into a relaxed environment greeted with smiles.

Amber C. was my injector and she's absolutely amazing! She's very knowledgeable and made my lips…read morelook so natural, I got so many compliments. Totally recommend for anyone wanting lip filler.

Soon as you walk in to Franklin Skin & Laser, you feel welcomed. Everyone is very professional and…read more on time with their services. I have been seeing Carmen for my injectables! I recently had the smooth threads for a little lifting,, each day I feel like I look younger and younger! If you're up for looking great and feeling your best, Franklin Skin & Laser. Love them ALL

I recently had a chemical peel done with Nicole. It has been a long time since I've done one, I had…read morea bad experience at another medical spa. Nicole took the time to listen to my history and concerns. I had a mild-medium peel done, it has been 4 days, some light peeling but skin looks more even so far and no bad side effects. I'm looking forward to coming back and working with Nicole again. Thank you.

Get my microneedeling done here the customer service, price transparency, results are amazing I…read morewould not go anywhere else

Go here for all my tox and filler needs! Everyone's so sweet and professional! Highly recommend…read moreI've been to a lot of med spas over the years here in Nashville and by far they are my fav!

I went to Tori for Botox and she did such a great job! I don't like to over do it. I like a little…read moremovement so I still look natural and I tend to get "Spock brow" if my Botox isn't done well because I don't have a big arch in my eyebrows but she didn't give me Spock brow. She did a great job and I highly recommend seeing her. I will be going to her for more treatments in the future!

Had my first experience with injections today and couldn't be happier. Dan made me feel extremely…read morecomfortable, explained everything thoroughly, and was very considerate of my wishes and goals. The entire office staff was so friendly and welcoming. Such a great experience from start to finish!

I tried calling another dermatology group but couldn't get through…read more I call Franklin dermatology and got through right away. I had a spot where I was concerned about. They got me in two days later. I was back in an exam room within 5 minutes of walking in the door. Connor and Dr. Navarro were amazing and took great care of me. The whole appointment took 30 minutes. I highly recommend them.

Franklin Dermatology is a long time provider and staple in the Nashville community for all things…read moreDermatology...and they are apparently pretty good at what they do based off all the accolades and awards visible through out the waiting room and office. I recently had my first visit with Dr. Starnes and it was a great experience. She was very kind, knowledgeable and easy to talk to. All the staff that I encountered from check in to check out were friendly and professional. The office itself is spacious, clean and buzzing with activity. Overall, the visit was great. Happy to say that Franklin Dermatology is my go-to provider now!

Very knowledgeable for HRT. Professional and she listens. She answered all questions and was very…read morepatient.

It's too bad, office staff can run an entire practice. I've been to Dr. Pascal. She seemed…read moreknowledgeable enough. However, whoever the Luanne women is is super rude. She should work at a jail with prisoners, not in a doctor setting with sick people. (This was not just one, "I'm having a bad day" time. This was multiple exchanges over multiple months.) They've also over-billed me several times and is still not correct. It's been almost a year since my appointment. Good luck finding a good Dr!

I'm like everyone else who has gotten on ozempic and my face paid the toll for my weight loss…read more I met with Taya and had an amazing consultation. She recommended a number of different options some that worked together and others to do separately. She gave me a time line of how to do the treatments and the costs. It was SO thorough. I was ready to do the stuff she suggested but she made me go home and think about it. I was a little disappointed but I did and I appreciate that she was honest and not jumping to take my money. I ended up coming back for filler and Botox (I think it's called javoe) 3 weeks later because that was the soonest I could get in (I would've been back earlier if I could lol) I am thrilled with my results!! I still look like me just maybe younger and well rested. I will never let anyone else touch my face!

Taya is so wonderful! I've seen her several times now since I moved to Nashville. I will drive 30…read moreminutes out of my way for a professional individual who knows about skin care and can assist me with my routine and make me feel beautiful. Not only is she knowledgeable about aesthetic procedures, but she's also wonderful with product. Every time I'm there she's super helpful and it's not about selling me something, it's about making sure I'm getting the best fit for what I need for my skin.