Just arrived at 4pm on November 30th to use the self-serve dog wash which is supposed to be open…read moreuntil 5pm. Both dog wash rooms were closed -- Doors locked, lights off. I walked around the entire building to find an employee for help I couldn't find anyone. Another dog owner drove up with their pet and said that he had called before bringing his dog today and was told over the phone by the staff that the dog wash was open until 5pm. He also discovered that it was closed. It's incredibly inconsiderate of this business to lie over the phone and say they would be open until 5pm when that wasn't true. We will never return. The other dog owner recommended the dog wash at Tractor Supply in Wallingford. We will be going there from now on for our weekly washes.

Its a good car wash but I go here to use the dog wash. I have a large German Shepherd who loves the…read morewater but hates being bathed and doing it in my tub at home is back breaking work. The 2 dog washing stalls are clean and roomy and they have all the supplies there for you or bring your own. The tubs are elevated so your dog is about waist height. You clip the dogs collar to a short leash that keeps them safely in place and give them a warm bath and dry them with vacs and blowers.

I had a great experience at this business yesterday. My car was gross it had been over a year since…read moreit was detailed. I got there a little bit before 4. The employees were kind and accommodating. My car is sparkling. I highly recommend them for detailing.

This place is incredibly unreliable. Why do you have a sign on your front lawn stating that you're…read moreopen until 6 PM during the week when you are constantly closing the doors an hour or more earlier ? Really frustrating- either update the sign or stay open until closing time ... constant false advertising.

I've always passed by this establishment and decided to try them out. It was a pretty quick and…read moreeasy experience. The team did a nice job washing the exterior of the car. I would have like a better vacuum of my car floors. That part seemed very rushed. Other than that, the car stayed clean for quite some time. I believe the cost was a little over $30

Service was fast and efficient! I was in and out of there in 15 minutes. I got the Best package…read morewith the wash/ vacuum and the results were super worth the price I paid for. They'll 100% be my go to place for car washes in the future.

Got an oil change - that was fine. They filled the washer fluid but they cut the washer fluid with…read moretoo much water. Lines froze and burst the night of the oil change. I brought this to their attention. They refused to even take a look. They take short cuts but not responsibility. I wont be back.

Gone to classic car wash for over 10 years. I decided to use them to get my car detailed. I…read moredropped off the car at 7:30am, and it was still not ready until 5:30pm. It was night time when I picked it up. Suspiciously they took off money from the detail job at the end of the night claiming they knew my husband for years and gave us a 10 dollar discount. Come to find out later, one of the hinges to my back seat was ripped right off. I had taken pictures before the detailing so I can have some cool before and after photos, but this was awful. There is a gapping hole in my backseat. They claimed no responsibility even with the pictures I took the day before as proof that the backseat was completely fine. I went to Barberino Nissan to get a new part and have them take a look at what Classic Car Wash did. The professionals agree with me on how crappy of a job this place did. They should have told me they broke things in my car but denied everything, poor customer service! I fought and got my money back. They are dishonest people who did an awful job detailing my car which cost 195.00 thats including a nice tip we gave them. Other issues: They left buff marks on the exterior of my car, have to go to another place to get that taken out. Windows were smeared like they were not clean, rearview mirror was not cleaned at all and still had dust, speedometer was not cleaned, there was white film spots in the front of my car by the grill and weird white streaks at each side mirror, and the tires are not clean. I have never in my life been so disappointed in a car care service like this. If you love your car, do not go to Classic Car Wash!

A decent car wash joint in New Haven that did a good job cleaning the cars interior after a bad dog…read moretook a smelly dump in my car .Full service car wash inside and out cost under 40 bucks including a generous tip to remove the crap and smell. Thanks to the gps , I found speedy wash and wax on our way back home to westchester.typical car wash for sale products and the car wash assembly line cleaning tools are very modern , quick and clean the car fairly good . Dog poop smell is gone , car is clean and doggy is in the trunk until we get home 4 stars on my yelp meter .p.s. only kidding about dog in trunk , I think ?

I paid 7.99 for a vacuum . Car wash and wipe down with windex .. a good value and you do yourself…read more!! I enjoy keeping my car clean :)

I can't believe I haven't reviewed this business! Keith is amazing! He took care of a couple…read morevehicles and a boat for me a few different times. He's excellent to work with, does a fantastic job and is very reasonable. Such a pleasure to do business with such a professional! I'm planning to reach out to him soon to help with a few vehicles and later this spring for the boat!

My guy came to my house for an external detail. Got most of the deep scratches off my car (some…read morewere way too deep to expect a detail to resolve). Very professional and very good at communicating and coordinating times. I would highly recommend.

Fantastic car wash!!…read more I used to get my car washed at Russell's but I'm 1000% switching over here. They have amazing customer service. The people here are so welcoming and answered all of my questions well. I stopped by the oil change station and the guy there gave me a coupon they had laying around. Their unlimited full service comes with a thorough exterior wash w/ undercarriage, windows, and interior vacuum. Once you drop it off, you can sit inside the building and watch your car go through. It'll be hand dried and vacuumed after. My first time there, I got the unlimited full service for about $21. It'll probably go up in price, but it's totally worth the high quality service in my opinion. I could not recommend this place more. Thank yall for all of your hard work.

The Branford Splash car wash needs majo repair. At the end of the tunnel my truck was covered with…read moresoap suds. I was allowed to go through again, it was better but not perfect. This has happened in the past as well as on May 11

Always easy, quick and have lots of options. I like the self serve as well as full service options…read more Teams always do a thorough job, and worth the money.

After they finished cleaning my car, l immediately noticed that all of my 4 my rims were damaged…read moresomething that was not there before I arrived. Seems like some kind of acid was sprayed on my wheels. I brought this to the attention of the owner, Victor, expecting at least an apology or an attempt to make things right. Instead, I was met with no apology, no accountability, and no compensation only the runaround. This experience has shown a complete lack of care for loyal customers. I would not recommend giving them your time, trust, or money

am very dissatisfied with the service I received at this car wash. The facility was dirty and…read moreunprofessional. The car was washed in a rushed and careless manner, and when they said it was finished, it was still dirty. I feel that my time and money were wasted,

Under previous ownership they did a great job for an even better deal. Hand wash still good, but…read moredon't waste your money or time on an interior detail.

Customer service was great. I called to explain I had used the touch less wash and it left dirt on…read morethe car. As there was no attendant, and the number on the machine resulted in me dialing a fax, they said I could come over. I showed the receipt for the platinum car wash I purchased and they said they'd run my car through again. I said that I'd hope they'd run it through as the platinum again. After leaving, I noticed the tire was still as dirty as before, although the other spots of the car had been cleaned. I didn't expect spotless, but was a bit disappointed that the car wasn't as clean as I had hoped -- especially for two times through a wash. Not sure I got the platinum package the second time through as the attendant didn't shine the tires or seem to add any attention to that area.

I bring my car here all the time for a car wash and not one time I was treated wrong. Everyone is…read moreso polite.