I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

I hardly write reviews but Janie is just hands down amazing. She really goes above and beyond…read moretrying to find the best insurer at the best price for you. She is very knowledgeable about the Florida insurance market and really takes the time to explain everything to you from which company will insure this kind of wiring, plumbing or roof to I know a guy that can help you fix that. I highly recommend her!

Best dad in the world! Jayson Judy's agency in Jacksonville Florida has amazing workers who do…read moretheir best work everyday. These workers are Rudy, the office mange, faith, life and health account representative, Brad, property and casualty representative, and Hanna, receptionist.

From the owner: Our mission is to provide a delightful customer service experience to everyone that contacts or…read morevisits our office. License #: FL-L128187

This company is a complete disappointment. The deposit that should have been refunded without any…read moreissues has been "pending" with them for almost a year. Every time they come up with new excuses, drag out the process, and pretend they are working on the issue, while in reality nothing is being done. I also want to emphasize that their business practices raise serious concerns. I was required to send my deposit to a private personal account, which is extremely unprofessional and may indicate attempts to evade taxes. I believe this company should be investigated, because such methods are a clear red flag

I don't recommend it. They were supposed to refund me after the recalculation. A month goes by and…read moreI renew my insurance. Another month passes, and still no refund. Then they say the refund is included in the insurance renewal cost. I have all the confirmation and correspondence that will help resolve this issue.

Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

Kieran helped us so well!!! we got everything we need, and it was super simple, so glad to get…read morecovered and not have to think about it anymore.

Great friendly, local insurance agency. Kevin was great at getting me exactly what I needed.read more

From the owner: Let Affordable Auto Insurance by Nsurance Nation use our 39 years of combined experience to protect…read moreyou and your family from the uncertainties of life, with a well planed program for your Auto Insurance, Home Insurance, Renter's Insurance, Commercial Insurance, and life Insurance. We are an independent Insurance Agency. We shop and compare many insurance companies to develop the right insurance plan for you and your family. We are dedicated to helping you save money on your Insurance while providing the highest level of customer service. So let our knowledgeable and courteous staff help you with your insurance needs.

They are horrible at customer service. Kept raising my…read morestuff. I called my old agent in Washington. She gave me another agent here. But after the horrible service I went back to Allstate. They have gave me better coverage and it's cheaper. Also when I call I talk to someone right then. Instead of never even getting a call back. Waiting for days or weeks. When I called corporate to file a complaint against Mr Wiggins. The gentleman on the phone new his id number by heart. Says they get complaints regularly every month. About the same things. Steer clear of old Vonnie Wiggins!!!

Vonnie Williams, State Farm raised my premiums twice in a 6 month period. I never had an accident…read more I filed one claim for a windshield replacement. His excuses are: "STATE FARM RAISED PREMIUMS STATE-WIDE (3 months after I signed up) - 2 people I know that have State Farm did not have their premiums go up. I get a letter that he's raising premiums again for my windshield replacement. This is mandatory in Florida and is not considered a no fault claim. There is a Florida statute regarding this. I haved NEVER had someone do this before with auto insurance. He is lining his pocket on the backs of those who can barely afford to survive. Report him to The Attorney General, Insurance Commissioner as well as The State of Florida. Maybe then, someone will finally do something about this GREED.

Nermina S and Stephanie A respond quickly and provide helpful, timely, friendly service.read more

Very satisfied with the service I am moving from California to Jacksonville Fl and Birttney has…read morebeen very helpful can't wait to meet them in person.

I am a customer of Brightway and we had a little hiccup with my policy, but they handled it…read moreprofessionally and with sincerity so I look forward to using them in the future

1 hour on hold just to speak to a customer service rep. Every. Single. Time.read more

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.