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    BrightView HomeCare Services

    5.0 (1 review)
    Open • Open 24 hours

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    7 months ago

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    Senior Helpers - Dementia Care

    Senior Helpers

    5.0(1 review)
    6.3 mi•Westside

    Senior Helpers is very reliable and dependable. They take very good care of my dad. They treat him…read morewith love and respect. The caregivers are friendly, attentive, kind, caring, knowledgeable, and professional. The office staff is friendly and helpful. The owner is very nice, accessible, extremely helpful, and a joy to speak and work with. I have been using Senior Helpers since 2012, 5 years now. My dad loves being able to live at home and he receives wonderful care from his caregivers . We are so blessed to have Senior Helpers. I have and will continue to recommend Senior Helpers, Orange Park, Florida to my friends. They are simply the BEST!!

    From the owner: At Senior Helpers West Jacksonville, we go beyond traditional home care to provide personalized,…read morecompassionate, and specialized services for seniors in our community. We understand that every individual has unique needs, which is why we offer tailored programs like Alzheimer’s & Dementia Care, Parkinson’s Care, Chronic Disease Management, End-of-Life Support, and Transitional Care. What truly sets us apart is our commitment to veterans. We are passionate about serving those who served us, and our Veterans Care Services program helps former service members navigate VA benefits and receive the in-home care they deserve. We’re not just another home care agency—we’re part of the Jacksonville community. From partnering with senior living facilities to engaging with local groups like the Westside Jacksonville Parkinson’s Support Group, we ensure that seniors and their families always have access to reliable resources and support. Plus, with 24/7 availability, families have peace of mind knowing that help is always just a phone call away. At Senior Helpers West Jacksonville, we don’t just provide care—we build relationships, enhance independence, and improve quality of life. Because to us, caring is more than a job—it’s a calling.

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    Home Health Care

    Haven - Custead Care Center

    Haven - Custead Care Center

    2.7(7 reviews)
    4.5 mi•Westside

    My sister is at home with very poor care from this hospice and their nurse, chelsey. She is very…read moreunprofessional telling family she is too busy to help them or answer questions. She lies about when she will visit and barely checks the patient. I am a retired oncology nurse and am very disappointed in this hospice. The director also only gives lip service and not very good at that. I am not in the state so I only can give moral support to my family who are extremely upset at the lack of professionalism and help they have received. No one has given the family instruction in body mechanics , proper information on her meds, and no apology for the lack of any of the above. I was a home care nurse for years and never told my families I did not have time for them. Proper education is very important to aid families feel they are doing their best to take care of their loved one. debbie d RN ONC

    Our experience with Haven Hospice Center-Orange Park was deeply disappointing, especially due to…read morethe behavior of the night shift nurse. From the moment she arrived, it was clear she lacked compassion and professionalism. She would administer medications with no effort to speak to the patient or family, often moving through the process as if it were a chore. When we had questions, she acted visibly annoyed, making us feel as though we were a burden. Her demeanor was cold, and she walked around with a sour expression, never offering a reassuring word or a simple smile during such a challenging time for our family. The lack of empathy was disheartening and unacceptable, especially in a hospice setting where care and kindness should be a priority. My hope is that the hospice center takes this feedback seriously and addresses the behavior of their staff to ensure no other family has to endure such treatment during an already difficult time. Families in these situations deserve support, compassion, and understanding--not rudeness and indifference. Havrn responded to my Google review calling the patient their "customer." just like the night nurse, showing zero empathy.

    BrightView HomeCare Services - homehealthcare - Updated October 2026

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