I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

Very caring and quality staff, working very hard to ensure my family has the care that they need…read more Highly recommend.

The personal care (physical therapy) done by Catherine Yelvington and Susan Ritter is hands down…read morethe best therapy sessions a person can have. They both have been tremendous in explaining what I must do in order to overcome male incontinence. From doing pelvic floor exercises properly to making sure when doing these exercises I'm breathing properly and not holding my breath. I always feel comfortable with explaining how I'm feeling about going through the incontinence issues which impacts my everyday life. I would recommend these two ladies to anyone who needs physical therapy no matter what their condition or situation is.

I would give ZERO STARS if I could. I have no idea if their therapy is any good because they…read moredecided to no longer take Aetna as of April 23 2024, and didn't bother to tell be this 3 weeks ago when I called and made an appointment. They asked on that day what insurance I had and they said "Yes sir, we accept Aetna", not bothering to tell me then that they were dropping Aetna coverage until I showed up for my appointment today. Which by the way, they charge $75 if you miss an appointment, but paid me nothing for wasting my time by taking off work for the non-appointment and all of the paperwork they had me fill out online. I was very excited to start my therapy with them and now I am completely disappointed at their lack of customer service. If you have Aetna insurance, don't bother with this PT center unless you want to pay out of pocket, which they tried to offer me before I walked out. I am sure the therapists are great, but I didn't get past the front desk.

I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

I can't say enough good things about this group. First let me say they treated us like family from…read morethe first phone call and Mama loved all of the caregivers that cared for her. Their patience, knowledge, compassionate care was amazing. I felt safe leaving her under their care it gave me peace of mind. So blessed to have found this group. I can't say thank you enough.

The company sent 2 nurses. The first (Sallie) was wonderful. The 2nd Terry she was concerned more…read moreabout her time than the patient with her husband waiting in the car. She Booked another appointment and the day of she called said she was not feeling good. Then! we got a text message long TEXT saying they recommend a different level of service. We spent almost 500.00 with them and the value of our patronage equaled a text message their level of compassion was evident in a text message. We were devalued to a discourtesy of a phone Call.

This place is wonderful. My Mom needed an in-home IV. They were able to come out the next day. I…read morecontacted them around 7 pm one Saturday night and before 8 pm got a call back. They were able to get there at 12pm the next day. Nurse Sandy was so patient. My Mom is older and I couldn't get her to go to an Urgent Care place or ER. You can choose what kind of IV you want and get a first time discount. They are highly recommended.

We cannot recommend Breakthrough Healthcare highly enough! Jen and Carri are absolutely amazing…read more From the moment we walked in, they made us feel so welcome and cared for. Their kindness, compassion, and genuine desire to help people heal are evident in everything they do. Our muscle testing experience was incredibly thorough, and they took the time to explain everything with such patience and care. We always felt listened to, supported, and treated as individuals rather than just another appointment. Thanks to their knowledge, encouragement, and personalized approach, our whole family is now healthy. They truly nurtured us back to health, and for that we will always be grateful. If you're looking for practitioners who genuinely care about your wellbeing and go above and beyond for their clients, Jen and Carri are the people to see. We highly recommend Breakthrough Health!

I can't say enough about how much Jennifer, Carri and Jacob have helped me! Saved my life! I was SO…read moresick when I 1st went there in December 2023. No specific diagnosis from a doctor. Just obese, miserable, felt horrible all the time and in pain. After 1 week, I felt so much better and by the 2nd week I felt better than I had in at least 15, maybe more, years. Learning to eat the correct way has been a little bit of a struggle but when you are on the right track, you really see AND feel how food affects you when you eat something you shouldn't. I could NEVER be w/o my inhaler. Never knew when an attack would come. I DO NOT need it anymore! Thank you God and Thank you Jennifer! I really can't thank y'all enough

I was referred to physical therapy by my orthopedic doctor. Dr Young told me I had a herniated disc…read morein my neck that was causing my shoulder pain due to a pinched nerve. All I knew was I wanted to feel normal again. I went to physical therapy twice a week for three weeks. Joanne was my primary physical therapist with Rachel helping me as well. Each physical therapy session started with heat, then a massage followed by neck stretches and eventually resistance bands to help build strength. I was also shown some neck stretches I could do at home. After three weeks I'm not back to 100%, but I am 90% better. I am very thankful to Jacksonville Orthopedic Institute Rehabilitation for helping me heal;)

I am very thankful for Dr. Timothy Hastings & Tanner Waterman PA. Both have given excellent care,…read moretaken time to listen and provide gentle procedures. I left SEO after ten years because of declining patient care: long wait times, lack of communication & care. JOI has made a difference in my pain level from patella femoral arthritis due to an amazing monovisc gel injection. They even found a work around to save me $1K as my insurance wouldn't cover the gel. I only wished the gel would have lasted longer than 4 months! But everyone's body is different.