Terrible care. Caregivers on their phones when working. Admin staff personally insulted my…read moreelderly sister, comparing her to a Macdonalds hamburger. I was promised an apology but never got one. Service is NOTHING like what is depicted in their commercials. Beware, stay away!

Home instead provided round the clock care for my mother in her home for 3 1/2 years. The…read moreoutstanding staff went above and beyond to make her life happy, safe, pampered, all while allowing her to maintain a sense of independence. Her only wish in the last years of her life was to stay in her home. I believe staying in her home was a strong positive to maintaining her overall health. As the daughter of an aging parent, Home instead gave me peace of mind knowing that all was safe in my mother's home when I could not be with her. Her caregivers brought the world to her. They shared their lives with her. I cannot say enough about the people Home Instead brought into my mothers life. Her home was filled with love and laughter thanks to the wonderful team at Home Instead. Mari Jacksonville Beach

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

The staff at Comfort Keepers Jacksonville FL provide professional, caring, and reliable service. I…read morewould recommend them to anyone who needs assistance in the home, even for just a few hours a week!

From the owner: Comfort Keepers of Jacksonville, FL's mission is to improve the lives of elderly as well as help…read moretheir families through localized services such as: housekeeping/homemaker, personal care, transportation, medication reminders, end of life care, respite care

Agree with the other reviews. Hired this company to paint the walls, baseboards, door frames and…read morewindow frames. House was completely empty with no furniture to move. Asked to have the job completed within 10 days. Quoted could do in 3, 4 days max. Three weeks later was finishing the last of the painting as the movers showed up. Rinsed the paint brushes in the kitchen sink and master bath tub. Still removing paint from around the kitchen sink. Front door latch and door frame were seriously damaged during the time he was in the home. Quality of work overall is average. Do Not Hire

This guy is so unprofessional. He has no consideration for other people's time. Not only will he…read morestand you up, but when he does decide to show up, he will be late. And the only explanation is just "how busy he is." Don't waste your time. There are too many other contractors out there who need the work, aren't arrogant, and will treat you and your time with respect.

Wonderful place with amazing staff, friendly caring caregivers, and 24/7 phone lines. They are…read morealways available when you need them and can depend on them when life is challenging for seniors. They provide private duty care, non skilled home care for adults.

These care giver companies all sound wonderful initially, only employing competent staff but this…read morehas been, after employing several, far from the truth. I will not be using this company again. The only caregiver of several that we had caring for my elderly wife that was fully capable among other things didn't show up and without notice/approval someone else did.

You will be incredibly pleased and impressed with the prompt, effective care received for At Home…read morePalliative Care. Crystal, NP is a wonderful combination of professional and focused attention on your specific needs, prompt and thorough discussions for all options suited just for you. I am so very grateful for At Home Palliative Care and Crystal in particular. Huge positive change in my life thanks to them.

From the owner: How's your quality of life? We offer outstanding palliative services including patient education,…read morepain management, acute care, chronic disease management and advance care planning all in the comfort of your home. We'd love to hear from you!

Vitas hospice. No communication whatsoever. A Vitas nurse went to visit the 87yo gentleman I watch…read more She decided EMS needed to be called and he sent to the hospital. SHE DIDNT CALL ME TO TELL ME. I had to find out late the next day ONLY because a family friend went to go visit him at his assisted living apartment to find he wasn't there. The communication is AWFUL. The only reason I chose Vitas for him was because I was under the impression and it was "sold" to me like they worked together with COMMUNITY HOSPICE, the nonprofit. I would think twice about going w Vitas. The care given was fine but with my experience caregiving, I have worked w COMMUNITY HOSPICE and they know what they're doing MUCH better than Vitas. Highly disappointed in Vitas.

my husband was in their care for a little over a month he passed away on oct 3 2025 my cna alexia…read morewas the best part of my team nurses did not seem to care only a job to them i would never recommend this company to anyone a lpn stood over my husband and told me he was in dying process very unprofessional today after 8 months i got my memory bears ....if you need hospice care please look elsewhere if you want quality care for your loved one