Things fail when leadership fails. The director here should really look into new career…read more There isn't enough staff to properly care for residents. Are there some employees here that are good? YES! In fact, some are fantastic- exactly what you pray for when it comes to a senior living community. Sadly there is not enough of them to make up the difference in poor administration.

Everyone here is so nice and helpful!! It's difficult enough having a family member with…read morealtzheimers, and they make the transition so easy!! I would recommend this facility to anyone needing a place. VERY CLEAN ALWAYS!!

This amazing senior living community hosted a wonderful community event yesterday that was for a…read moregood cause Hands 4 Life. Starling at San Jose is such a beautiful community with loving and dedicated care staff who look out for their elderly residents! Everyone seems happy and enjoys all the many activities that are held there daily. I would send my grandmother there to live. That says a lot!!

Our mother moved to Starling about 6 months ago and absolutely loves it. She is flourishing and…read morehaving so much fun. The staff deeply and genuinely care about the residents, the food is fantastic, and the activities are fun. My brother and I were impressed when the chef came out to introduce himself to us on the first day. He asked my mom about her preferences and got to know her a bit. The activity director, Ande, is a delight. She works there with her dad, who is her equal in fun. It's obvious they love their work and believe in the mission because Ande's grandmothers live there too. I'm so thankful we found Starling at San Jose. Mom is living her best life!

it's not my home but it's ok - it's very open. The sidewalks are covered so if it's raining you can…read moreeasily walk or use your scooter. Everything is on one level, no elevator. Many of the units have screened in back porches with doors. Some of those units have a sidewalk right up to their back door. I wish they would make all the units have this added luxury. A standard. My apartment has a nice screened in porch with a door that opens up to the back field, but there is no sidewalk and there is quiet a drop to step down. Visit WL look around. It is very pet friendly. Most of the med-techs and LPNs are very kind. You always have a couple employees not happy. The Dine room has made changes for the better, but meals are served at specific times. They are doing maintenance on the buildings to restore them back to their "beauty ". I wish they had pictures hanging of this place opening day till present day hanging. Know:If your independent living make sure you understand your independent and will need to call 911 if you need help or have fallen. Assisted living is may what you need. It's nice though ,here you can transition from independent to assisted to memory care if that's what you need. There are activities here but is a slower pace since a couple residents are nearing 100! But thats ok. The young ladies at the front desk are a delight. Always NICE! I say give it a try here, bring your dog and if it's not for you, it's ok. I wish they would put a speed bump or two in the front and here in the little back road... I know you are in a hurry but older residents on scooters or walking their dogs can't always move as fast as you. And then there are the geese- I love watching them, but some people are just mean and speed up when they are moving so slow... clipping the goose. it's not nice.... A slow sign and speed bumps might help. or a funny sign saying "geese crossing". Any humor at a retirement community is a must. I post good and not so good just because this place could be the best retirement community, the way it's laid out. Walmart , Vet, Food places near the entrance. that's a good thing. hope this helps you decide or at least come look.

Try paying qualified people to work here including a chef instead of a cook and a maintenance…read moredepartment that does something besides roll garbage cans out all day.. Try repairing the apartments instead of just painting them. And don't piss off Danielle or she will find a way to get rid of you.

San Jose Gardens has the professional administrative staff and dedicated employees who did their…read morebest to take care of our mother. The building exhibits a modern, clean and well maintained appearance throughout, not just the lobby. It is much newer than most places we have visited and the mainteance staff corrects problems in short order. All the rooms are clean and well decorated for the occasions. There are plenty of programs in which the residents may participate every week- musical performances and art classes. We are grateful our mother spent her final years there under their care.

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

For a facility that has been in business for six years, it is a mess, While there are many…read moreexcellent staff members, the nursing and dining staff should all be fired and replaced with trained and competent people. They will be naming their third executive director in the last year. Hardly a "Grand Living" place.

It's good to know Grand Living isn't afraid to push age protected individuals around or those with…read moredisabilities. Concerns over the mold issue in the building have continuously fallen on deaf ears at corporate since the building opened 5 years ago. The Regional Sales Director forced residents with Alzheimer's and Dementia out of the common areas, back to the memory care neighborhood because he didn't want them seen, when a public presentation was held in the community - that is their home and a very expensive one at that.

My mother is a resident. It is a safe, friendly senior apartment home…read more With an attentive staff. Any issues that arise the maintenance team corrects the problem without delay. I have peace of mind, knowing she is there.

My mom died in 2012, so not sure of the situation at this time. I will tell that Memory Care was a…read moregreat experience for Mom. The director was there ALL the time. When Mom moved to skilled nursing it was all over. Mom was combative (Alzheimer's) and the nurses used to hang her by her arms in the sling with her standing on her tippy toes to change her diapers. That director was NEVER there after 5:00 p.m. Mom's primary CNA walked by us one evening and Mom, who had aphasia, muttered, "Demon." Mom gave up the will to live very shortly after.

Roaches in the walls, elevators always broken, understaffed…read more The food is terrible. Management is horrible with changes in staff on a continual basis. It's a house of horrors.

My mother has been living there for over a year. She is happy, safe, and has made friends. The…read morestaff are overall good and have treated my mom with friendly and professional care. I have peace of mind.

These care giver companies all sound wonderful initially, only employing competent staff but this…read morehas been, after employing several, far from the truth. I will not be using this company again. The only caregiver of several that we had caring for my elderly wife that was fully capable among other things didn't show up and without notice/approval someone else did.

Wonderful place with amazing staff, friendly caring caregivers, and 24/7 phone lines. They are…read morealways available when you need them and can depend on them when life is challenging for seniors. They provide private duty care, non skilled home care for adults.