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BrightStar Care

5.0 (1 review)
Open Open 24 hours

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7 years ago

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Suffield House - Lobby Area

Suffield House

3.0(2 reviews)
2.0 mi

I recently was a patient for 5 weeks at the Suffield House. My rehabilitation experience was…read moreexceptional. The nursing care, food, physical and occupational therapy, were wonderful. I had previously been a patient in two other Connecticut rehab facilities, and found Suffield House was by far the best. Estelle Lech

Shame on Suffield House staff and owners. How you chemically restrain the vulnerable dementia…read moreresidents with the use of barbaric antipsychotic agents should be criminal. How anyone can think this practice is acceptable is beyond comprehension. And yet, you are basically free to continue with this practice, while antipsychotic agents are used more and more. If you want to control your dementia residents there are safer and humane alternatives than stripping them of their dignity and human rights. What a nightmare having to deal with the Suffield House! Beginning with the social worker who did not know the correct legal representative to consult with, plus putting restrictions on my loved ones phone so that I could not call in nor the resident call out, AND the nurse who violated my loved ones privacy by eavesdropping on our conversation and following us as we walked down the corridor listening to us speak. I have even been told by several staff that my observations regarding my loved ones cognitive state were incorrect and not occurring! There is a name for this type of behavior in the mental health field. The Suffield House staff (exceptions noted) are all complicit in this chemical restraint enterprise.....from the prescribing physicians (who seemingly do not possess the compassion nor social-emotional intelligence to realize the impact that medication decisions have on the resident), to the nurses distributing the agents, and the administrator overseeing the day to day functions. Potential residents and families should make sure what chemical agents are being administered. Do your homework and educate yourself on residents right to refuse. Better yet, stay away from nursing homes where profit comes first and quality is compromised (exceptions noted). Why should anyone care about appearances? For instance, how nice the grounds are landscaped, and even facility cleanliness, when there is a cancer festering in the system, only to be seen when circumstances expose it.

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Suffield House - Suffield House

Suffield House

Suffield House - Front of Facility

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Suffield House - Café

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Café

BrightStar Care - homehealthcare - Updated May 2026

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