1. BrightStar Care

0

Sacramento, CA

Cancel

Open app

Search

BrightStar Care

5.0 (3 reviews)
Open • Open 24 hours

BrightStar Care Photos

You might also consider

Recommended Reviews - BrightStar Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

11 months ago

Business owner information

Photo of Ignacio C.

Ignacio C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - BrightStar Care

You might also consider

River's Edge

River's Edge

3.1(18 reviews)
2.1 mi

A very good friend of mine lives here, thus this review is coming from a visitor…read more Food: I really enjoyed lunch. There was a large variety. It was great to get a drink, main course, and dessert. In addition the price is fantastic for visitors and if you just drop by they will still serve you even though they would prefer you to make reservations. Dining Area: It was very pleasant. It was like being at a restaurant. They have table cloths for lunch and put real linens on for dinner. Getting in and out is easy once you figure out the gate code and know to enter in afterhours the side door. Living here is a real learning curve for all. Residents: Some are more pleasant than others, but that's always the case with neighbors. Management: Just changed while we were in the process of helping my friend move in. Now they have open eating till 7pm. We haven't been here long enough to see all of the changes, especially since we just moved in. Rooms: Are like mini apartments. Living room, mini kitchen, bedroom, and private bathroom. The door has a door knocker that you can use if you are in the hallway. It really feels like an apartment. Inside there is a very nice balcony that looks out to the river.

This is a delayed review. I found my notes and decided I needed to put this out there. First of…read moreall, I eventually found out that this place is investor owned and anytime you have that it is all about the mighty dollar and how cheaply you can run it. We placed our mom in the facility based on prior experiences, albeit a few years before that, from her friends. We checked in on a Saturday which they knew in advance. The room key didn't work, the locked drawer in the bathroom key didn't work because the drawer was broken. The bathroom sink faucet sprayed water all over the place when turned on. The marketing representative met us and gave us the key. There was never a nurse to check in and evaluate our mother as is per protocol when arriving to an assisted living facility. Out mother was total care needing assistance to do everything and we were paying top tier level fees and an "additional" fee on top of that as the points exceeded the highest tier. Never mentioned during signing. The handbook had no info on wi fi hookup password or even a menu. The front desk person, who was eating at the desk, didn't know or who to ask. Over the course of the next week we were there every day because staff was not checking on her every hour as we were paying them to do. The care aides were called, even with us sitting there, and it took them an hour to arrive. Then the request was made for the medication that had to be managed and she had to notify the med tech. That took another hour. By then the next medication was needed and resulted in more delays. Took two requests to get the nurse; not sure if it was an RN; to come evaluate my mother as you would expect. Also to complain of the lack of care as promised. Food brought to the room was placed in a bag. Our mother needed assistance to open it and they just left it. Care giver was asked to do bathing and they had to leave and go ask a supervisor. How is this not noted? Caregiver wouldn't move commode from bathroom to bedroom. A caregiver answered during the night and told my mother that she was the only one for two floors. Another one was 7 months pregnant and the only one at night and couldn't do any lifting at all. We over heard on entry two employees talking in a break room while we waiting by the elevator. One said he would never have his family here. And then they saw us and tried to retract what they had said. Not great when you were in the middle of moving the furniture into the facility. No care plan was ever transferred to the chart and the nurse came back the next day due to illness. Who was covering for the nurse out sick? No care plan given to us in writing. Asked repeatedly for copies of the documents signed prior to arrival. Ability to reach the director was close to impossible. Phone calls to facility sent us to voice mail with no call. eventually was able to find the email contact via the California department listing. We stated we were taking our mother out of the facility for her safety on that Friday. Never able to speak to her. We felt we would lose our 30 day minimum notice fees but it didn't matter as all we cared about was her care and safety. Eventually they gave us back all of the entry fee and rent/fees/care fees minus the one week that she stayed there. I WOULD NEVER TELL ANYONE TO GO TO THIS PLACE! In fact I have told people to tell other people. I don't know how people can sleep at night knowing what goes on in their place of employment. How can they work there? I know of people who had issues as well that I won't go into detail here. I am sure you can call the state and find all of the complaints that have been lodged against them.

Photos
River's Edge
River's Edge
River's Edge - Dine outside on the patio

See all

Dine outside on the patio

Jazba Care

Jazba Care

4.7(25 reviews)
1.1 mi

We are so grateful for the exceptional care Mom receives at Jazba. At 86 years old, she is…read morephysically healthy and remarkably fit -- her main challenges are related to memory. After three years of living with me, it became clear that Mom needed a higher level of structure, supervision, and social interaction than I could consistently provide at home. I began an extensive search, exploring nearly 40 different care options -- everything from large assisted living and memory care communities to smaller, private board-and-care homes specializing in dementia care. I asked tough questions about caregiver-to-resident ratios, staff turnover, nutrition, movement, music, routines, and social engagement. Jazba quickly rose to the top and became the gold standard by which I compared all other options. Here's why: A Warm, Homelike Environment: Each Jazba residence is a single-family home, full of light, warmth, and thoughtful design. Far from cold or clinical, they're inviting, clean, well-organized, and charming. Visitors and residents alike feel at home the moment they walk through the door. Nutritious, Family-Style Meals: Meals are prepared fresh each day and enjoyed together around the table. The menu follows the MIND diet -- rich in fruits, vegetables, whole grains, and plant-based, high-fiber foods -- supporting both brain and overall health. Meaningful Daily Activities: Every day includes music, art, gentle exercise, fresh air, and light occupational therapy. Holidays, birthdays, and life milestones are celebrated with joy and creativity that rivals any kindergarten class -- in the best way possible. Field trips between homes build a sense of community and connection among residents. Unconditional Acceptance: Residents are met with patience, dignity, and respect -- always. Whether a story is told for the third time or a memory gets fuzzy, staff respond with kindness and compassion. This culture of acceptance extends to everyone in the home. After just a month at Jazba, my mom began speaking to me with more warmth and tenderness than I remember from my youth -- a transformation that still moves me deeply. Compassionate, Competent Care: The staff are not only incredibly kind, they're highly capable and organized. Detailed records are maintained for every resident, which allows them to tailor care and keep families and medical providers well-informed. Whole-Person Support: What sets Jazba apart is their commitment to the whole person -- not just the diagnosis. My mother is a lifelong Seventh-day Adventist, and her faith is central to her identity. I worried about how she'd feel when she couldn't attend church regularly. Jazba didn't miss a beat: the team helped arrange transportation when possible, and on Saturdays when she couldn't go, they streamed the service on the big TV so she and other residents could participate together. When I visited later that day, I found them making crafts and listening to uplifting music. It was beautiful. Connection and Communication: Every week, I receive text messages and photos of Mom -- laughing, doing light housework (which she adores), creating art, or exercising with others. She's been at Jazba for four months now, and I can honestly say: this is the happiest I've seen her in over a decade.

It's been a year since my mom has been at Jazba and we are over the moon about how wonderful Shane…read moreand her team has been. We love the holistic values and here is mom's bestie Miss Zoe enjoying her spa time. My mom loves to snap pictures and insisted on taking pictures of Zoe (her roommate) I appreciate the responsiveness the team has been to accommodate our requests. Thank you Jazba Care!

Photos
Jazba Care - Miss. Peggy and our newest addition to Jazba Care, Havana. She will be a fully trained service dog, but she's learning early!

Miss. Peggy and our newest addition to Jazba Care, Havana. She will be a fully trained service dog, but she's learning early!

Jazba Care - Creativity through art helps retain fine motor skills.

Creativity through art helps retain fine motor skills.

Jazba Care - Miss. Florence enjoys singing along to Christmas music and coloring.

See all

Miss. Florence enjoys singing along to Christmas music and coloring.

Golden Moments Care Home

Golden Moments Care Home

5.0(10 reviews)
2.3 mi
18 years in business
Free consultations

Golden Moments Residential Care Home rates above and beyond 5 stars. My stepdad was a resident of…read morethis facility for over 10 years until his passing at 95 years old. Denise Walker (owner), Mackayla (administrator), and all of the Golden Moments staff instantly became a part of our family. The love, patience and caring attitudes shown by all the staff was beyond anything I would have expected in a care home. They welcomed my stepdad with open arms and made him feel like he was home. They did the same for our family when we came to visit him as well. I would not hesitate to choose Golden Moments Residential Care Home for any of my loved ones. Golden Moments is not only a safe and secure facility but also a very clean environment with a homey feel. The personal hygiene of the residents is of the utmost importance to all the staff and in the 10 years my stepdad was living at Golden Moments he was just as handsome and CLEAN as the day he started. The staff remains engaged with the residents throughout the day participating in exercise circles and sing alongs. They play games like Bingo, put together puzzles, and also make art projects to go along with every season and holiday. Holidays at Golden Moments Residential Care Home are marked with special activities and luncheons which are open to all family members to enjoy. I am more than thankful for the time my stepdad spent in the care of Golden Moments Residential Care Home. The love, attention and memories they gave him and my family is more than I could have ever asked for. Linn Williams (daughter of PK Taylor)

Golden Moments Care Home has been a great fit for my loved one who has early onset dementia and a…read moreblessing for our family! The caretakers are engaging, personable, and truly care about the residents. Whether it's exercise circle, outdoor walks, or helping each resident with other activities of daily living, Golden Moments Care Home has been a bright light in an otherwise dreary experience (this is not our first care home / living facility experience). The administrator is detail-oriented, calm, professional, and keeps me and my family in the "know" about happenings at the home and about our loved one. She also helps support our family by attending appts and also scheduling non-medical appts. like hair cuts! Overall, our experience has been GREAT and we're so happy to be part of the Golden Moments Care Home family!

Photos
Golden Moments Care Home - Ted is celebrating his 99th Christmas!

Ted is celebrating his 99th Christmas!

Golden Moments Care Home - Christmas from the GM Santa!

Christmas from the GM Santa!

Golden Moments Care Home - Sue opening Christmas gifts from the Golden Moments Santa -2025.

See all

Sue opening Christmas gifts from the Golden Moments Santa -2025.

Mercy McMahon Terrace

Mercy McMahon Terrace

4.4(7 reviews)
4.1 mi•East Sacramento

Before choosing Mercy McMahon in January 2024, I lived in another East Sac senior residence. The…read moreother place was much newer and architecturally more beautiful (tall ceilings with crown molding.) It offered a more energetic exercise program for residents, and laundry service that included folding my undies once a week. But in other respects, its offerings (for me) fell far behind MMT's. One thing for certain: at the other place, the space I could afford was a (cozy) studio with the tiniest of kitchenettes. At MMT, for not much more, I am living in a one-bedroom apartment with a balcony, a full-size refrigerator, and enough space for my toaster oven. (Huge quality-of-life issue for me, being able to bake my own breakfast pastries!) The MMT dining room staff is attentive, helpful, prompt. Menu offerings are healthy and varied, and residents can readily personalize their choices. MMT supplies sheets and towels, and launders them as part of weekly housekeeping. On a more serious note, MMT's energetic staffers-- medical, housekeeping, and caretaking are always visible in the hallways-- and ready to help any time a resident speaks with them. Staff response time to emergency call button is quick in comparison to my former home, and MMT makes consistent efforts to improve. MMT management is caring and large-hearted. When a resident (like me) has any question or concern, they genuinely respond. (Thank you so much, Mary and Latrice.) In this atmosphere, my fellow residents are mostly a cheerful crows. So really, I don't miss the crown molding at all.

Do have a bedroom separate from living room, two bedrooms, kitchen and bathroom. Fine, but like to…read moresee more different room set ups. Also, do have an area to take medical care for Alzheimer's patients? What about one bedroom for husband and wife. with living room separate from bedroom, kitchen and bathroom. Would enjoy seeing all areas. Thank you very much.

Photos
Mercy McMahon Terrace
Mercy McMahon Terrace
Mercy McMahon Terrace

See all

Courtyard Terrace

Courtyard Terrace

3.9(7 reviews)
1.7 mi

Short background: Following the death of my father-in-law, my mother-in-law remained in their home…read morefor 2 yrs until she took a bad fall. She moved in with us, and it was then we learned that while she was physically pretty fit at 90-ish, she was experiencing some significant cognitive and memory issues. Because of her limited income, we were able to secure a Med-Cal subsidy for her memory care residential expense. We personally checked out all types of facilities that accepted Medi-Cal recipients, and Courtyard Terrace (under CiminoCare) was the only one that "checked all our boxes": --Memory Care --Smaller facility (approx 40 residents max) --A home-like atmosphere: open access to a small outdoor courtyard, a spacious and cheerful cafeteria, an activity room on the small side but where residents are encouraged to socialize instead of remaining alone in their rooms. What the facility lacks in modern and "spiffy", it is a comfortable place where there is always some interaction going on among residents and staff. It doesnʻt feel cold and clinical, as some of the larger facilities with Memory Care did. --Appropriate staffing levels: there always seems to be staff working throughout the facility, helping residents, completing daily tasks, assisting family visitors. --And the Clincher for us: at least a few Spanish-speaking staff, since my Mother-in-Law has reverted back to speaking Spanish, although she is still able to understand English. Finally and Most Importantly: My mother-in-law has lived at Courtyard Terrace for 2 1/2 years now. Their on-site Administrator, Magda Luis and her "second-in-command", Jamie, have handled all our momʻs administrative paperwork and medical needs promptly and without any issues. They communicate with us immediately if a problem arises. They make every effort to address our concerns in a friendly and caring way. Similarly Courtyardʻs Caregiver staff have been handling our momʻs personal care patiently and professionally. We can see that she is being well-taken care of physically. And she now calls this place "home". This has been the right place for her in every way.

Avoid this facility. My experience was defined by rude staff, total incompetence, and a complete…read morelack of accountability from management. I was left waiting for an extended period with no answers to my questions. If they are this disrespectful to prospective families, I fear for how they treat their residents. Very poor management and questionable professional standards.

Photos
Courtyard Terrace
Courtyard Terrace
Courtyard Terrace

See all

Gramercy Court Assisted Living and Memory Care - Dining room

Gramercy Court Assisted Living and Memory Care

4.4(10 reviews)
2.4 mi

Unfortunately, my parents spent many painful years living in sad, unsafe & neglectful facilities…read morenearby. After my father's death, I struggled to find a safer home for my mother. Right when it seemed impossible, a few in home support nurses recommended Gramercy Court, saying it is the home to their happiest & best cared for patients. By the grace of god, as soon as I inquired, a room became available for my mother. In disbelief we moved her into a lovely, private room with her own bathroom. She instantly made new friends with both residents & staff. She'd text me all day about the excellent food & would video call me every night smiling, in tears over how much she felt cared for. Admin Toni Jones is warm, present, supportive and professional at every turn, and has truly created a home like environment at Gramercy Court with the highest standard of care. A big thank you to her staff, especially head nurse Joanne, who love & advocate for residents like they are family. Gramercy Court has been a safe haven for my mother & one of the biggest blessings of our lives! My family and I highly recommend.

My mother has been living in Gramercy assisted living memory care (Tudor house) for a couple of…read moreyears now and I'm still currently happy with the care she receives. Located in Sacramento. The staff has been awesome! I still have zero complaints. I want to give thanks to the new administrator, Toni Jones for making some positive changes. One of the changes made was the parking situation. I work around the corner, and I see my mom every day on my break. In the past I would drive around trying to find a place to park and it would take up some of the time that I could be spending with my mom. Not anymore! The change that was made is the staff park elsewhere. Now visitors can find parking. Parking is no longer an issue. On 5/24, Toni had arranged a "pink and purple candlelight dinner" for the residents and their family members. It was amazing! The food was so good I had thought it was catered in. The dinner was made from their main kitchen. A lot of smiles that evening. What a thoughtful/meaningful event for the residence and their family. Attached are some pictures.

Photos
Gramercy Court Assisted Living and Memory Care - Dining room

Dining room

Gramercy Court Assisted Living and Memory Care - Exterior

Exterior

Gramercy Court Assisted Living and Memory Care - Therapy room

See all

Therapy room

Golden Pond Retirement Community

Golden Pond Retirement Community

4.0(25 reviews)
2.2 mi
Family-owned & operated
Certified professionals

I can't say enough about Golden Pond. With COVID, it is so difficult and scary for the elderly…read morepopulation but, Golden Pond has taken the right steps to keep their residents safe. My Mom has lived here for many years and they have communicated with me every step of the way. They offer a lot of activities and treat my Mom very well. She especially likes that she has her own 1 bedroom apartment vs. the studios that other places offered. Having her own space helps her feel just a little more independent which goes a long way. My Mom and I agree, she will be here for many years to come. Thank you Golden Pond.

Where to begin!!!!!..... if you are considering your family member move in here or family/ friend…read moreto find employment here; I strongly recommend you DO NOT: staff members coming to work intoxicated and high with their eyes glazed over. Staff coming to work late around 15 to 45 minutes late about everyday and leaving when and as they wish; no repercussions for it preferential treatment to the point it affecting job performance and team work. Managers cursing/ inappropriately yelling at staff. executive director expecting and demanding medtechs pass medicines and complete all treatments (insulin, eye drops, creams, bandages, etc) in a certain amout of time which results in med techs giving wrong medicines and documenting med errors. Staff does not have appropriate training and there is terrible communication skills. Managers do not encourage and do not support their team towards quality work or having proper resources to do thier job properly. the marketing and the executive director too busy riding in their tesla putting up a front and saving face, yet cannot be professionals and respectful to be a good example for staff or other managers; let alone focus on the issues at hand. Priorities right!!!!????Definitely Incompetent! Always short staffed, residents waiting over an hour just to use the bathroom. Residents falling a lot, which results in injuries where family has been suing this place for couple years now. Rumors about building being shut down/ sold out which is a concern for job security/ lay offs. The owner and executive director bluntly denying it, and lying to residents and familiesno wellness director (nurse) in the building. care givers sleeping instead of actually care giving. medtechs are overworked: expected to care give without extra compensation or support. kitchen staff expected to care give, again without any extra compensation or proper training. family members yelling and cursing at staff especially medtechs regarding concerns that managers should be handling. some care givers sitting around on their phones majority of the shift, not working properly or working as a team. Care director does not manage the department well, instead blames and puts more responsibility on other staff (kitchen and medtechs). the medication department is terribly functioning (if you could call it that) without a manager. Working in this community is highly toxic, mentally draining and physically unhealthy and demanding. if you're sick, managers don't care, they will demand you to still work and expect you to find coverage for yourself. doesn't matter how much notice you give for request time off, don't plan on any vacations, your requests will be denied without any reason or acknowledgement unless you are kissing up. This community doesn't acknowledge, doesn't respect good, honest hard working staff. If you're friends with the managers/ kiss up to one or all of them than you will be rewarded, Otherwise you're going to be very unhappy and miserable at this job; which barely pays what you're worth. DO NOT MOVE YOUR FAMILY MEMBER IN AND PLEASE DO NOT WORK HERE!!!!! Yahoo Mail: Search, Organize, Conquer

Photos
Golden Pond Retirement Community
Golden Pond Retirement Community - Serving Sacramento area seniors since 1985!

Serving Sacramento area seniors since 1985!

Golden Pond Retirement Community

See all

BrightStar Care - homehealthcare - Updated October 2026

Loading...
Loading...
Loading...