I have now lost 6 brand new pair of diabetic socks maked with pink thread on cuff of every single…read moreone. And my eye glasses, plus 4 pair of slipper socks and cash money while living here. Glasses and socks all lost this week. Glad I am going to move. Brand new socks were never worn, marked them with pink thread and was saving them until I got a pair of shoes. Now have shoes, but socks are gone. Was kept in a drawer of a night stand next to door.

This building while small is over running with love all the staff and residents here are treated as…read moreif they are they own family Iv worked a lot of places in the last 12 years and this building has to be the best place I have ever worked the Don Mo is funny, caring and compassionate about her patients and staff, the admin Calvin is smart and funny and fair. All the department heads and staff in all departments are truly amazing souls. Everyone who works there are amazing people with big hearts

I will start with the facility. Yes, it is as old as dirt…read more.. My mom is there after suffering a massive stroke while I was at work. She was admitted into the Rehab. section (back area of building) for 30ish days. That area of the facility 100% excellent. All staff members are A+. Physical therapy is also excellent. They have rehabilitated my mom to some degree, but there is still a long way to go. She is blind in one eye and paralyzed on right side of body. She cannot speak, walk, or feed herself. She is also suffering with two blood clots in brain, has heart and kidney failure. She has high blood pressure, dementia and copd (even tho never smoked in her life). I have a very sick mother... She is now in the long-term care section (front). The problem is there are a lot more patients. Most of the staff really do care about my mom. If I see something then I address it with kindness because I know they care. It is hard to care for an elderly person, I know that. She lived with me until the massive stroke, but I can sleep well knowing she is being watched 24/7. My piece of advice to anyone who wants it from someone who is experiencing this. Do not just leave your love one there without frequent visit, input, and assistance. One thing I do is I choose to wash my mother's laundry so it does not get lost. Also, while visiting if I see she needs her diaper changed then I do it. If I see she has spilled something then I clean it. It is not because they will not it is because they have not gotten to her yet or she just did it. I decorated her area in the room. I brought in a tv and wall mount and hung it on her wall. I know when meals are served. If I can come and help feed her I do. She fell out of her bed. I didn't blame the staff, I know my mom. She was trying to get out of the bed. I have her on hospice and I simply ordered a bolster for her bed to avoid that happening again. It arrived in one day The other day I heard the nurse say to my mom, we are not going to give you your blood pressure medicine today because your blood pressure is really low. My mom didn't understand them, but I did. That is something I would have never known to do at home. I'm there as often as I can to ensure everything is well with her...That is my job...but they do their job just fine. It's a lot and no one is perfect and I don't expect them to be either. Also, I now understand why patients are up front in wheelchairs. They are watching them to ensure they don't fall or they are avoiding the possibility of bed soars, etc... I'm learning as I watch...I give input when my mom is up there. For example, make sure she has her cell phone, so you has something to do and yes, she can be there a little while, but eventually she needs to be put back in her bed. She is old and sick. Again, that is my input and guidance that I provide to them. They need that information, they don't know her like I do. I read the bad reviews and I feel for them, but that has not been my experience. Yes, I have had my moments when I want to take her home, but only because of guilt, nothing to do with the care they are providing. I hope and plan to take my mom home one day, but she just needs more time to get better. For now, I am okay where she is, but I will never leave her alone, I am there every single day. I made sure my mother is close to my home. I can be there in 5 minutes. I am her voice... It is a shame how many forgotten residents I often see without any visitors. I will never leave my mother alone. Overall, I'm happy with the facility. I gave it 4 stars only because the facility is old and can use some improvements, like new furniture in rooms and maybe a few more staff members to help with patients who need feedings, returned to room, etc. It is a thankless job and most of them do a good job and do care. One last thing, I give two thumbs up to the cleaning staff (Terry) and Laundry lady. They work hard to maintain the facility. I don't know everyone's name but they sure know mine. They all know my moms name.

I would like for Glenview Wellness to recognize the cna T she is very well experienced in the job…read moreshe does. This woman will go above and beyond to make sure her patients are comfortable from feeding to changing and positioning them. We need more like her she has been a true blessing even though my mom don't understand her helping her out she has alot of patience and cares alot for all the patients she has to care for. Thank you for your awesome service. Lisa Gutierrez

My 87 year old mother has been receiving services now for 2 weeks with 4 weeks left to go and WE…read moreLOVE THEM! Their office staff is prompt, professional and knowledgeable and their staff that visits mom at her assisted living are equally awesome! I am so glad we went with them to provide mom the help and care she needs.

From the owner: Providing You with Exceptional Home Health Care in the client's place of residence. At home or…read moreAssisted living facilities. Aspira Home Health Aspiring Excellence in Home Care Facing the challenges of mobility limitations, disabilities, medication management, IV therapy wound care, age-related conditions, and other health concerns should not hinder you from living the life that you want to live. We provide Skilled services which include Nursing, RN, LVN, Physical, Occupational, Speech Therapy, and Home Health Aide services as ordered and prescribed by the physician. At Aspira Home Health, our clients are always our priority.

These are always the hardest reviews. You know places no one wants to go to. Think about it do you…read morelook forward to going to a assistant living nursing home? Maybe having a family member their could be stressful You Think? With the growing aging population you have plenty of choices and of course its going break down to what your willing to spend or do. Our family decided the location and price was acceptable here and we were close to visit daily to be with them. This was in 2019. Of course with Covid came many challenges the FIL has dementia and MIL can barely get around but the care has been extremely helpful and above anything we could do on our own. We send staff come and go in hasn't been easy for them and the ones that remain are real hero's to us. We see them weekly and there has never been any issues to report, other family members visit different days we have camera installed and everything goes like clockwork for us. I am here this morning and I saw the negative rating and just wanted to make sure this wasn't the case for everyone. Watching someone decline in health is hard it's even harder to make the time and effort to do it yourself in a pandemic. We are grateful for the staff and Legend Oaks for the care of our Family.

great staff, great pt care, therapist are amazing. and the facility is beautiful and cleanread more

Just visited looked wonderful very exciting about really more.. the people were delightful, the…read moreplace was very clean very very very pet friendly. I'm excited waiting to make my decision with the Lord on what to do.

Both my parents were in this facility four years ago for rehab. I had sworn I would never use this…read morehorrible facility again, which I have not. I was reminded of Parkwood while talking with my mom's home health nurse. She has a new patient in Parkwood. I was interested in reading reviews to see if anything had changed. Doesn't look like it. Whatever you do, do NOT place your loved one in their memory care. Take a look at it and you'll know why. Four years ago, we were all still dealing with problems resulting from Covid. I tried to explain the issues we had at Parkwood on that. Primarily, the caregivers were very inattentive. My parents were in Parkwood for six weeks rehab. One day I found my mother lying across the bed with her pants down below her hips. An aide had taken her to the bathroom and left her like that when she mentioned that at home her husband normally helped her with that. The aide said ok and left her. I was more than happy to get my parents out when their rehab was over. I don't know if the director is the same person, but the director at that time was totally indifferent and did nothing about the issues I brought to his attention. Only unpleasant memories of Parkwood. I do not recommend it.

Fui a visitar a mi abuela y terminé encontrando chinches??? Qué asco...De verdad debí revisar…read moremejor, pero también deberían haber limpiado bien las camas y revisado todo. Estoy bien molesto....

Families, please think twice before trusting Bear Creek Lodge Rehabilitation in Grapevine…read more We placed my father here after a hospital stay, hoping for professional rehab and care. What we found was horrifying. Severely short-staffed: Nurses were taking care of 16 patients alone. No wonder medications were hours late, therapy was nonexistent, and calls for help went unanswered. Poor communication: It took 6 days before a social worker even sat down with us to discuss a care plan -- only to find out my dad hadn't had a single bath the entire time. Horrible food quality: Meals were often so bad they had to be thrown away. We routinely brought outside food, and one evening after dinner, my father became violently ill. Shocking incidents: We witnessed another family slipping cash to a nurse just to ensure their mother was cared for overnight. The day we checked out we were told they were giving us a antibiotic because he had pneumonia. Latrice the head nurse held the prescription out from us and made us call many times before we were able to get the prescription. This facility feels like it's on the brink of collapse. If you love your family member, PLEASE look elsewhere. What we saw here broke our hearts and shattered our trust. I will be filing a complaint.

My wife, Susan, has been at HHK for 3 years. She suffered a stroke in 2012 and struggling with…read morecaring for her at home and numerous facilities, I put her HHK. Are they perfect.... NO. Are there issues....Yes (ie staffing), but people care. The new Administrator, Dorothy has an open door policy. Nicole, HR Manager, constantly is looking for new ways to celebrate the nurses and CNAs. Lelo, the activities director, is so kind to the residents and the residents love her. for Linda in the business office. If there are issues with your loved one's health care, get involved. Visiting goes a long way. Sadly, some drop off their loved ones and rarely visit, but complain.

I want to express my heartfelt gratitude to Dolly for the exceptional care that she has provided to…read moremy dad during his stay at the facility. Her kindness, warmth and friendliness have made such a positive difference in his rehab recovery journey. Thank you Dolly for everything you do. My family gives you more stars than can post- keep spreading your contagious smile... it truly makes a difference!

therapy tools are primitive and child-like. food is never on…read moretime. And served room temperature or worse . PRETENDERS NOT CONTENDERS

super star amazing photos genuine products high quality easy to work with economy…read morehandling arrived within days exceptional communication outstanding customer service great sense of humor total asset to the system promt reply for returns would come and stay again great food and excellent nurses and staff made me very happy left positive feedback thank you! aaaa thank you mindy and happy to see nick go!!! thank you also regina and thank you for calling me about my donation to your bingo sessions! met a lot of new friends and side yard with ice cold water was pleasantly great in the heat! love to all of you guys and gals. james always brightened up my day with all the great music thank you james for all you do. can't wait to see you again. god bless each and everyone of you!!!

The people here are okay. The facility itself is a crap show. They don't work with their older…read morepatience the way they should. My gpa had a stroke couldn't move his right arm but could still walk. He stayed here for 3 weeks used up all his insurance and left in a wheel chair not being able to walk at all. They have people to do the physical therapy but they all just sit in the room talking amongst themselves. Not only that i've visited my grandpa during this time to find his room filthy, him with his door shut yelling at the top of his lungs desperately trying to get some help and not one person blinking an eye. Then his release day came and no one in the facility knew he was leaving which is odd because he is their "patient" so to speak right? Overall just not a great experience and would not recommend leaving someone you care about in this facility especially for long period of time.

This place is complete trash. Have a ulser on my backside could not get turned every 2 hours im…read moreparapeligic cannot do it myself. Went to have survery done my birthday present still in box because i had not opened it yet (electric blanket) was stolen. Went home one sunday was told could leave my wheelchair in front office because someone is always there to let people inside. Came back at 7pm within visitation time no one was there to let us back in. Finally a nurse coming in let us in only to find that my brand new wheelchair had been replaced by someones garbage wheelchaitlr that had no legs. I woke up spasming one night at 130am because no one had came in and turned me i was hurting so bad i started spasming pushed call light at 5am no one had came still my 85 yr old roomate had gotten up and went to nurses station to find out why the hell i had not been checked on. Twice i went over a month without getting a shower no bed bath nothing no foley care ever and every time i saw urology i had a uti! I would try anyplace besides here to put a loved one if you truly care about them. Bedford do not say you would like to talk to me about any of this hoe its not your way i dont want to hear it and it will fall on deaf ears because i tried every way possible to correct these things and you never heard me