This is a lovely local boutique company! I visited the Short…read moreNorth location this spring to pick up some more dainty pieces, and i will definitely be back! They have lots of nice quality, but affordable jewelry that makes great gifts for yourself or your loved ones. The styles are classy and simple, so there is really something for everyone. I love the selection of earrings and the fact that they offer permanent jewelry. I plan to look into that more in the future! I ended up with a beautiful little moonstone necklace that I really love. Since it was over $30, I was also given a free midi ring to go with (not pictured). I'm looking forward to coming back for permanent jewelry and to stopping in next time I need a gift-- I'd say I could find something here for almost anyone who wears feminine jewelry in any age group.

Far away from home, and more importantly far away from my VSO, I was pining to find something to…read morebring back. Red giraffe was recommended by my hotels concierge, and they were not wrong! I found just the right thing, and in a race against the closing time clock, Rachel was able to stamp just the right words into my item, box it, bag it, and have it in my hands in one fell swoop. Definitely worth a visit!

I went in browsing for a new cross necklace and Rebecca was so helpful..even though I didn't end up…read morebuying anything as I didn't find what I was looking for, she made me feel welcome and did her very best to help me try and find what I was looking for. She is by far an outstanding employee and I will be coming back and asking for her the next time I'm shopping for jewelry.

We were there to get my necklace cleaned and checked up for the warranty and while we were already…read moreat the mall. I've had extended warranty on my necklace for over 2 years and have had 2 repairs done on it since. When we walked in we were greeted by Pat who immediately started pushing a thicker chain on us for the necklace. She then proceeded to tell us we do not have the warranty on the necklace and I should not have had my repairs done at no cost. She became very defensive towards me and made me feel like a liar. I kept trying to give the details of when I got the warranty and express my confusion over why it's been fixed 2 previous times then. She just continued to argue with me and tell me she already told me. I expressed I would be looking elsewhere for future jewelry and she snapped back at me saying I would have the same problem elsewhere and would need warranty. Again, I already had the warranty but she claimed I did not. She then calls her manager over, Ernie and told me he would tell me the same thing she's been telling me. He came over and we explained our confusion and concerns about the warranty. He went and looked up the store we had bought the warranty from and was able to find out we did in fact have it. He was very respectful and professional in a stressful situation. Pat then came back from cleaning the necklace and her whole attitude towards us changed because she knew she was wrong when it was in fact true we had the warranty. They are pushy and rude at this location. Go to Zales downstairs at the mall if you're looking for better customer service and care. Don't waste your time with Kay especially if you get Pat as your sales rep.

I love this chill little gift store. They have such a diverse selection and most (all?) items are…read morefair trade and handcrafted. Staff is lovely and friendly. A bonus for me....gnomes!

I don't hang around Short North a lot, so I'm pretty unfamiliar with a lot of the stores around…read morehere. My friends and I popped in and the staff immediately greeted us. They have free coffee samples in the back! We browsed at the jewelry and my sister decided to buy a ring. Prices can be high and sometimes reasonable. But it's fair trade, so support that! I really liked the kids stuff and the handmade cards. You can find a lot of unique stuff here! I'd totally return!

I walked in at noon on Friday with my engagement pictures scheduled for 4 pm and nothing to wear!…read moreTo say I was stressed was an understatement. The sales associate was thee most helpful person I could have asked for. She listened to what type of style I liked, what I was envisioning for my photographs, and then took the time to walk around the entire store and find pieces liked. Not only did she style me, she also had me try everything on and provided great feedback and more styling suggestions. The service I received here went above and beyond anything I could have hoped for. Also, the clothes and accessories are so cute, modern, and stylish! I will definitely be returning and 10/10 recommend to everyone!

Cool items from local artists. Stop in after lunch at Lindy's. Pretty darn expensive in here.read more

I have been a regular for some years now, I always love to some see the fantastic jewelry they have…read morehere. The staff members are always so sweet and helpful with plenty of recommendations. I always get greeted which is so nice because a lot of other stores don't greet anymore. There is always a smile on all the girls faces. Their prices are great and very affordable and definitely getting the best value you can get with silver. The specialize more in silver but they have quite a bit of everything.

I recently bought two necklaces from a company on August 31: a gold-plated rope necklace and a…read moregold-plated "Cuban" link style necklace. When I made the purchase, I told the sales rep, who seemed disinterested from the beginning, that I needed a necklace for that night since I was from out of town. After trying both on at my hotel, I decided to wear the rope necklace because the Cuban link style was too short. Today is September 3, and I went back to the mall to return the Cuban link necklace. When I arrived, there was no one at the kiosk for about 10 minutes. Eventually, two women came and assisted me. I explained to one of them that I wanted to return the Cuban link necklace because I didn't like the length. She inspected it, processed the refund, handed me the final receipt, and I left. I then went to the food court to enjoy some pizza from Sbarro. As I was eating, the same woman who processed the return approached me aggressively, accusing me of trying to return a necklace that wasn't purchased at her store. She went on a rant, threatening to call security and accusing me of scamming a small business. She told me that she had voided my refund, claiming I was trying to pull a scam. Then as she walked off I was called a "broke a** n****". I was completely confused, feeling as though I was being punked. When I tried to respond, she stormed off. This can be verified via the cameras in the mall. I cleaned up my trash and returned to the jewelry kiosk, attempting to discuss the situation. However, the woman was still visibly upset and angry. I requested that they review the camera footage from August 31 to verify my purchase, but they refused. The sales rep who sold me the necklaces was present and claimed that she didn't remember selling them to me. Their reasoning was that the clasp on the necklace didn't match the ones they carried. I asked them to show me the clasps on other similar necklaces, and it turned out to be the same clasp. The only difference was that my clasp had a mark on it, which could have come from me trying to open it. They refused to acknowledge this possibility. Instead, I was labeled as a scammer, supposedly trying to cheat their business because others had done so in the past. They claimed the necklace looked worn, even though I had only put it on once to check it in the mirror. After reading other reviews, I realized that this kind of complaint about the necklace's color wearing off seemed common. After about seven minutes, the woman who had processed my return came back and apologized for approaching me so aggressively in the food court. Throughout this process, she and my sister exchanged words because my sister was upset about how we had been treated from the start, and rightfully so. I reiterated that I was from out of town and that I had a similar necklace back home in North Carolina. They accused me of swapping the necklaces to deceive them, I could provide names, but the woman with braids refused to give hers. I appreciated the apology, but I was still unhappy about how I had been treated. The necklace was only $120, which wasn't a big deal; I just didn't need it and was traveling back to North Carolina the next day. Ultimately, they never reviewed the footage. I left with a voided refund and no necklace, as I told them to keep it because I didn't need it. They mentioned it would just go in the trash. I've bought a necklace from them in the past without any issues, but this time was different and disappointing. Please review the footage from today September 3rd and from August 31st. The receipt from the VOIDED refund is attached to this review as well.

I continue to be grateful for the excellent service I've received by all those who work at…read morePrecision Jewelers. This store represents the very best in customer service. In spite of my fickleness and obsession for perfection, I've always been treated with patience and I've never been disappointed with the end results. PJ is truly, "The Friendliest Little Jewelry Store in Grove City."

They are wonderful !!! I have used them several times for have jewelry repaired and remade...they…read moreare the BEST !!!! The way they come up with unique ways to design jewelry is amazing. So glad I found them !!!!

These people are so sweet. Before my wedding they gave me a set of pearl earrings in honor of my…read moreupcoming wedding. I don't know how they found out I was engaged to be married but it was so sweet. News must fly fast as a bride! I mean I did attend almost every bridal expo before my wedding. I was known throughout Central Ohio for attending all the wedding expo's meeting almost every vendor in town and interviewing them. I treated it like a full time job, except as a bride. One thing I really liked that I specifically remember right before my wedding was this jeweler was so kind as to add the finishing clean to my wedding ring before I walked down the aisle. I cannot say the jeweler that my husband bought the wedding ring from would do this for me because it never happened. The reason I appreciated it was because they realized I didn't have much time and really wanted my ring to look good. That service went very far in my books! Recently, Helzberg sent me a Happy Anniversary card and why this meant so much to me was because I really was going through a hard week. Seeing a card in the mail that acknowledged my upcoming 1 year anniversary meant the world to me. It meant somebody was thinking about us and wished us well. Sometimes a card can go far when you least realize it and this place knew how to cheer someone up. The Helzberg team really knows how to make people in town feel special with their jewelery. In my opinion, this is what a jeweler should be all about is that special feeling you get. Props go out to their great customer service and kind words that really went far for this person right here.

Always great service here. I am pretty much only shopping here for jewelry. Nice staff, great…read moreselection and affordable prices on what I am looking for. The place literally across the hall, mall hall?... that place ignored me during the holidays a few years back and I have been at Helzberg ever since. I always enjoy dealing with the staff. They offer great suggestions when I am, and I always am, clueless about jewelry. I recommend them over all the other places and they are worth driving out of my way to go to this location. I don't feel like just another commissioned sale when I walk in. They earn my business with straight forward honest opinions on the jewelry I'm looking for and they have great taste. Of course, my SO and her family think I have great taste, so I guess I am taking all the credit these ladies deserve. Also, I have never been ignored. Even when they are super busy I have always been acknowledged upon entering and waiting. Great shop! Great people!

App doesn't work well and can't change password or contact anyone. Why show items that aren't…read moreavailable and will not be restock

This fun store has been around for a few years now!…read more My friends and I spotted it after we came from browsing next door at Rowe. It's a cool boutique with boho, vintage style stuff. I didn't get a good look at prices but it looks like cute stuff! I'd totally buy a few things. The staff was super nice! They spoke with us and were personable. Can't wait to return!