What an amazing experience I had dealing with Tabitha from Ace Glass. My daughter, a VCU student,…read morehad her car vandalized on Thursday (along with several others) in the parking garage near her apartment. My first call to a National company resulted in being quoted a repair time of next Tuesday. I decided to see if I could get this repair sooner so I contacted Ace. They came out that afternoon!Unfortunately one piece of glass was incorrect so they temporarily patched broken window and return on Friday to complete the repair. Ace even facilitated running cost thru my insurance company. Ace made a terrible situation bearable. Thank you for your professionalism and service.

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Been using this outfit for20 years. Today they replaced my cracked windshield. Great job and no…read moremess left behind. Pretty good price too!

I can't imagine finding another company that is so professional and courteous. They made and…read moreinstalled a beautiful bathroom mirror for me - excellent quality. They also found where water was coming into my SUV (the drain holes in the sunroof). They fixed that, too. As long as I live here, they're the only ones I'll turn to when I need anything that has to do with glass.

This is the second time that I have used them to replace my glass. They have always been very nice…read moreand professional and would typically recommend them to anyone who asks. However, I would caution anyone when giving their credit card info over the phone. When signing my work order today I found that my entire credit card number and expiration date had been left on it. Potentially HUGE security risk. Otherwise great company. Very quick and efficient.

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

Fast, responsive and great service with the best price around! I highly recommend them and I will…read moredefinitely use them in the future if needed!

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Quick response to inquiry & was able to get service done quickly too! Would highly recommend.read more

Second time in a year that our windshield cracked from a rock bouncing off the highway…read more Which means it's our second visit here this year. The first visit went very well and we had no issues. The second visit however not so much. When the vehicle was ready for pickup, I felt rushed.... no paper receipt and was told I'd have it emailed to me later that day (it was already 4pm). On the passenger side it looked as though that had vacuumed which I thought was great. But on the driver side, there was still dirt (perhaps from me from earlier) but I was thinking why vacuum one side and not the other. I got home and reached into the backseat only to find small pieces of glass on the floor and two pieces on the backseat. Upon further inspection, I found a few pieces in the passenger seat also. I called the next day to notify them and was asked to bring the vehicle back in for a cleaning

Once again, Safelite Auto Glass fixed a rock chip that could have morphed into something bigger…read more(and costing me more money). The technician was professional, friendly, and knowledgeable. He did a fabulous job repairing the chip, and it looks like it never happened. Appointment times are easy to schedule, and my repair job was completed right on time, as promised. Most insurance companies work with Safelite with nothing coming out of your pocket. Free is always good. Convenient location. Highly recommended.