My experience was great from quick start to fast finish. Friendly staff greeted me upon arrival…read moreand helped me decide on what wipers to purchase. (Who knew there were choices?) Prices ranged and I went with their recommendation, which was the least expensive one. In other words, I didn't feel like I was sold something I didn't need just for the sake of making money. They installed it right away and I walked out completely satisfied. Thank you!

Junior went above and beyond locating a Dorman metric spindle nut! I thought I was going to have…read moreto order it, but they found it in the back warehouse. Great staff and service at O'Reilly's.

Needed some parts for my work truck, and this place was quite helpful. Without my truck I cant…read morework, so when it was out I was in trouble. I called in got help from a young man named Jorden (I think) and he was able to get me exactly what I needed, and even set it aside for when I came in. When I came in was quick to get parts, and checkout. Very painless and glad they had what I needed in stock. I am a fan of good service and when someone can help without major upcharge and high pressure sales tactics. I will be a repeat customer for any other parts needs.

Staff was helpful and quick- And willing to put an eye on…read moremy vehicle to make sure I got the right part.

So we were driving down Santa Rosa Ave., missing all the auto parts stores since they all seem to…read morebe on the East side of the Ave (not really, but it all seemed like it at the time) and I saw the opportunity to safely cut over and into the turn lane for this particular AutoZone. Parking lot was clean and as soon as we walked in, both employees welcomed us to the store. Impressive from the start. Marco came up to us and asked if he could help in any way. We asked about steering wheel covers for one of our vehicles and some plastic restorer. He pointed us in the right direction and off we went. After looking at several products, Marco again came up to us and asked if we needed any help (probably saw the look in our eyes - and gaping mouths trying to figure out which product is best). Marco again helped us out and when it came to figuring out the size of our steering wheel cover, he was able to find out for us as we had left our cell phones in the car charging. From the start we were impressed with the cleanliness, stock and the helpful staff, with special kudos to Marco for going out of his way to find us in the store and help us out. Thank you Marco for your great customer service and knowledge.

Fast and easy battery change right to it and got it done in a timely manner. Very professionalread more

Love these guys. Great service, always. I've been coming here for years to buy parts personally and…read moreprofessionally. Today Kevin was super helpful. Thank you so much for your help!

Called on phone got price for 30 weight non detergent oil. Spent hours trying to find it. When I…read moregot to store the price on shelf was the same as quoted. Clueless girl rang me up for more than price quoted or on shelf. Tried to correct her but got nowhere. Deceptive. Will I be back:NO

If your troubleshooting or need advice on your classic or even modern vehicle, Dave is the one you…read morewanna talk to, I swear he has saved me so much money and hassle with different ideas I get in my head about what my 1970 c10 need. He genuinely seems to be all about steering you in the right direction and not selling you something you don't need. Shoot I just drop in to bs with him at times. Piece of advice, if you go there troubleshooting an issue with your vehicle, don't interrupt him, you will get far more info out of the guy.

Fun auto parts store. Has that real auto parts flavor, Dave does ask you the; year,make,model…read morequestion right away.

I just bought a used car and I needed to replace a few things. My boy Abel was super helpful, he…read moreinstalled the new battery and showed me how to clean the battery connectors. Give this man a raise! Great experience.

Abel and Donovan were very helpful. They went the extra mile to help me with my battery 5 minutes…read morebefore closing. I appreciate the extra time they took to make sure everything worked correctly! Thank you!

This is the best oreillys I have been to, the older lady behind the counter knows her chit and…read moredon't waste time, my kinda broad. And the other dudes are helpful as well.

The employees at this specific O'Reilly Auto Parts in Santa Rosa they all need customer service…read moretraining real bad. Lack of enthusiasm to give customer service. 5 employees not one would help me with my questions or even fake it. So I went out to my car and called the O'Reilly Auto Parts in Rohnert Park I asked the sales representative if he could help me and he asked me about 4 questions pertaining to the car I needed the seat covers for and said if I came to Rohnert Park he thinks he might have the right seat covers for the model of car. I arrived at the Rohnert Part store and 2 Sales representatives very busy and engaging with customer. They both were very professional and I'm am happy with the service I received there.

I went in to Napa Auto Parts yesterday to buy new window wipers for my car.I had purchase…read moresome new ones at Costco a few weeks ago. When I opened the package the wipers came in there were about 5 little pieces in the box that had no Idea what they were for nor did I have time to figure it out . I drove over to Napa Auto to buy a pair that looked like the ones already on my car. I told the guy about the wipers I had bought at costco and he said he could try to put them on for me. I told him no thank you, I think I will return them and buy some new ones here. He was willing to help me put on the Costco wipers even if I didn't buy new ones there. He was so nice he even installed the new one I had just bought.

The gentleman that helped me, I believe his name was Brian, installed an EVAP hose for me on-site…read more I had just come in after a failed smog test down the street. My Ford ranger had failed a visual inspection and it turned out to be a worn out emissions hose. It turns out it was a simple fix, but could have cost me a lot if I had to take it to a mechanic. They really saved the day! Everything I go in there they seem to have the solution. I won't go in there every time expecting mechanic services, but I do feel like they went above and beyond on this day. I was super appreciative of this.

Autozone is my go to brick and mortar auto parts store. I find their prices are competitive with…read morecompetitors and they almost always have what I need. I am a YouTube bandit when it comes to car repair. I have a hard time playing the exorbitant fees for repairs I can teach myself. This time I had a misfire on my 2016 Odyssey. When doing my inspection, there was a large hole in my air intake hose. I figured it was likely due to old spark plugs as well. I have been scared off from doing this because then engine compartment is so dang compressed. Dacian at this location was so helpful. He found the intake hose and suggested a few other parts, like getting a magnetic socket, instead of using one of the extending magnets that were in the tutorial videos. He made a few other suggestions and was just super kind and helpful! I can say the socket was a game changer! I am so grateful for the suggestion and the car is working great!

We were on our way to Santa Rosa when the engine light came on. We stopped to ensure our gas cap…read morewas on tight but unfortunately that didn't do the trick. We drove straight to Auto Zone on Guerneville Road. My husband went into the store and came out with Dacian, the associate who had a diagnostic tool. He plugged it into something on the driver's side and after a bit, they walked back into the store for the report. It showed that our voltage was low so they recommended we replace the battery. Dacian and my husband returned with a battery tester and it was inconclusive but it was recommended that we replace the battery since it was the original one. The manager mentioned that we needed a coding/programming machine after our battery had been replaced (for our car), so we needed to go somewhere who had that machine. Auto Zone did not have one on the premises but they would be happy to sell us a battery. Their prices are competitive. We thank Dacian for his expertise and patience. He is definitely a car enthusiast who knows cars by the responses he had for us. We are so appreciative of the knowledgeable staff here and the honesty for telling us that we needed one additional step after the battery was installed. We were delighted to hear that the engine light wasn't a bigger problem. Thank you Auto Zone! Located kitty-corner from the Chevron station.

We had to have are secondary car jump started and we drove it to Autozone to have the battery…read moretested. We were concerned since other competitors had told us they don't carry this older hybrid model replacement battery. Autozone not only has these batteries, they also install them for free! Antonio was super helpful and professional. He even educated us on how to jump start a hybrid (not like a regular car) there is a separate electrical panel inside the hood for this. He installed are battery, and we were very impressed with the professional, and fast efficient service we received. Thanks again Antonio!!!!

I am always treated with respect and they go above and beyond for customer service!…read moreExchanges, warranties and refunds are never a hassel. Veteran discount.