Visited the new location in Yulee . Easy to get to , nice…read moreopen and clean environment. My seven year old was so nervous , but the staff and Dr. we're so friendly and fun. We will go back !

Important warning for parents: Review your insurance EOBs and billing statements carefully before…read moremaking payments here. This review is based on my personal experience, payment receipts, and the official billing information provided to me by my insurance companies regarding two separate claims: * MetLife Claim (In-Network): My official EOB showed my total patient responsibility was $104.40. Having paid $66.00 upfront, my remaining balance should be $38.40. Instead, the office demanded $82.00. I have the receipts and EOB documenting this discrepancy. * Cigna Claim (Dental Treatment): I paid $875.50 upfront. Cigna processed the claim and determined my actual patient responsibility was only $645.10--meaning I am owed a $230.40 refund. When both I and Cigna contacted the office to resolve this, the office manager refused the refund, claiming the $230.40 was being retained for "other balances" and an "anesthesia/facility fee." However, my documentation proves my $1,600.00 pediatric anesthesia payment was made entirely to a separate provider, Pediatric Dental Anesthesia Associates (Dr. Brooke Maryak), not to Bright Smiles. The amounts demanded and retained by this office do not match the legal patient responsibility limits set by my insurance networks. ** When I posted about this factual experience, the office sent an email threatening legal action to force me to remove my review instead of issuing my refund. My recommendation to other parents: Carefully compare your EOBs with your receipts before paying this office anything extra, They'll charge you over your patient responsibility EOB!

I've been coming to this dentist for about 7 years and I love them. I've had regular cleanings,…read moreX-rays, a filling, and always have a good experience. My dental hygienist is Brian and I like him a lot. He's thorough, honest, helpful and supportive. There's a new dentist added to the practice and she was nice and my interaction was fine. No issues with my billing through insurance or anything on the financial side. Staff are all friendly and helpful.

I've been a patient of Dr Eber for over 40 years and since he is now corporate the quality of the…read morestaff and respect shown to patients is deplorable. I have been constantly harassed each visit to have full X-rays of my mouth when I'm only scheduled for a cleaning. I explained to Dr Eber I didn't have time today for X-rays but the hygienist refused to perform a cleaning. He didn't act as he was the doctor, the hygienist called the shots. Welcome to corporate dentistry. He just lost 4 patients who used to have respect for him. I'll look for another independent dentist.

Do not use this dentist. This is worst experience I have ever had with a dentist. The hygienist was…read morethe worst I have ever had. I have never had so much pain ever. The hygienist didn't seem to care. After all that I was overcharged by 375.00 and based on my experience I did not want to go back for any service. They refuse to give any of my money back; they can only give me a credit. Based on my experience with them I don't want them near my mouth. BEWARE!!!

If you're looking for a dentist who actually cares and staffs members whom are warm and friendly;…read moreSmile Care is the place. You'll find exceptional service here. Dr Drew and his crew is great at what they do! Will provide you with all the information and prices before a treatment is done; no surprises and always transparent. He will come up with a treatment that works best for you. I have a tooth that was very sensitive, it hurt every time I bite down or drink hot and cold water. I thought I had a cavity and had to come in for a root canal/crown...when I got in Dr Drew took a look and tested it; found out that I had a cracked tooth...end up just placing a crown on; saved my tooth and a root canal wasn't necessary. Whoosh, glad that was the case! Thank you so much! I'm glad he is my Dentist!

Very professional and caring team. Excellent customer support !! (Patti rocks and is always on top…read moreof all details!!). PVCD provides quality care with state of the art technology. Outstanding team culture who provide great dental care & ensure clients have a comprehensive & comfortable experience.

I was switching from a previous dentist so I had a lot of questions especially one important…read morequestion - insurance coverage. So I call to make an appointment and I'm told new patients have to come in for two appointments almost back to back. Ok a little different but whatever. I also make sure to ask that they except my insurance. She says yes they do so wonderful I am a happy customer. The first visit is to be a very thorough visit with all kinds of photos and things that I have never done before. The second visit would be for the cleaning. Well the receptionist called me a few days before my visit and asked if I could stay for the cleaning. I was a bit confused as this was to happen on the 2nd visit but it wasn't a problem and I told her I could stay. I asked once again if they had checked with my insurance company and she said yes everything was good. So on the day of my appointment, I check in and then the office manager calls me back to her office. Weird. She lets me know that they are Out-of-Network and she is not sure how much will be covered by my insurance and how much I will owe. So I was not happy and it did not give me a good first impression or visit. I will say the hygienist who cleaned my teeth and apologized profusely was very nice and so was the dentist. I think the front office needs to be upfront and do a better job. Maybe this is their way of getting people in there and getting money. The jury is still out if I will go back. It will depend on when I receive my bill and see how much I owe.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I really love the staff at Five Points Dental. They always are friendly and make sure you're…read morecomfortable. It's a nice touch to have the tv's in the ceiling so you have something else to focus on other than the dental work being done.

Dr. Holland and his team were amazing! I was hesitant to go through with getting braces but I am so…read moreglad that I did. He works with all patients types both young and old and guided me through the process, reassuring and listening and now I have an amazing smile. So glad that I chose Ortega Orthodontics and will definitely be recommending them to family and friends.

What a fantastic place! The staff is phenomenal, Dr. Holland is amazing and passionate about his…read morework. Look no further!

Always a great experience at Tamaya Dental. The staff is always friendly and they genuinely care…read more They also take into account how you feel during services and really try to make you as comfortable as possible. I don't dread going to the dentist anymore thanks to them.

Dr. Ledman is wonderful. She's caring, listens to your concerns, and is very thorough and gentle on…read moreher work. She explains everything well. The staff is great too, cleaning technicians are gentle. Very happy with them.

I LOVE this dental office!! My baby has been coming here since she was 4 or 5! She was even able to…read moreget her braces here. So imagine my delight when I found out my long term dentist Dr. Bobby CIRIC is now also a part of this amazing team? That means even when she's too old to see the Pediatric dentist anymore she will still be able to be seen here! What a BLESSING!!!! We truly love this office and the staff. I could not imagine anything making us leave.

This has been my 15 year olds daughter only dentist and we wouldn't have it any other wayread more

Billed me for a covered procedure. Working with the insurance company and credit card company now…read moreto dispute the charge.

Horrific experience - only come here if you want to shell out a bunch of money for procedures that…read moreare not required. I heard the staff giving other patients the same speech - there's a lot of buildup, scaling is required, fillings need to be replaced, blah blah blah to the tune of over SIX HUNDRED DOLLARS. I said "no thank you" so they REFUSED to give me the services that my insurance covers. Refused a "normal" cleaning. Never in my nearly 50 years of going to a dentist has this occurred. I get it - sometimes additional treatment is necessary, however, I am not in a position to move forward at this time. Instead of TREATING ME WITH RESPECT, I was ushered out. STAY FAR FAR AWAY FROM HERE unless you have cash to throw out the window for procedures that you have never been told you needed before! Funny how everyone gets the same spiel - this place is nothing but a money grab for sure! Filing a grievance with my insurance company as well since they refused to honor my covered services.

Dr Eber is the best dentist I have ever had. He is so caring, precise, has never caused me any…read morepain, great bedside manner. Cindy is able to create great crowns in the office. The office staff are so nice and make you feel at home. can't say enough good things about this dentist and the staff.

Dr Eber has lost control of his practice. I've been a patient for over 40 years and since he has…read moregone corporate the quality of care has gotten worse. His hygienist refused to do a cleaning today because I didn't want X-rays today. Eber said it's ok if I have them next visit and she refused to work on me. He just shrugged his shoulders, that's not how to be a Dr. Obviously he's not in charge anymore. She deserved to be fired for insubordination. I'll find another dentist for my family.