Today I had two wisdom teeth (visible/erupted) removed. It was smooth and almost painless. The extraction was done directly, without surgery, and it was much easier than I ever expected. Dr. Cheung and his assistant were absolutely exceptional. They understood my phobia and anxiety and knew how to help me stay calm. Their patience, clear explanations, and reassuring approach made all the difference during the procedure. I am truly grateful for the quality of care I received today, and I highly recommend Dr. Cheung to anyone who feels nervous about dental work or wisdom tooth extractions. read more

Staff demonstrates Weaponized Incompetence & Entitlement. I have had a good experience with Dr. Cheung. However, I needed some simple x-rays of my teeth and either the x-ray holder was TOO BIG for my mouth or the "hygenist?" was placing them incorrectly and they wouldn't go in. I said, OW. YOU'RE HURTING ME. So she shoved harder and started fussing like a 2 year old. I said, STOP. THEY DON'T FIT. DO SOMETHING DIFFERENT. She stamped her feet, fussed like a baby and said, so you are refusing the procedure? NO, i said. IT DOESN'T FIT. DO SOMETHING DIFFERENT. She called in another staff member to complain that i was Un-Cooperative or something. This staff member did NOTHING USEFUL. Didn't even speak to me at all. 1st woman- then braced herself like she was pushing a bolder up a mountain and began SHOVING the appliance back into my mouth. It still didn't fit. I was in so much PAIN that i nearly jumped out of the chair. Almost to tears, the 1st highly trained and skilled "hygenist" finally brought in Dr. Cheung. I told him the appliance didn't fit in my mouth. Please do something different. He immediately told them to do the xray a different way. No problems. It was done in a moment. Professional. I DON'T BELIEVE that the xray film would not fit in my mouth with the application of even the slightest professionalism or patience or that ANY of the fussing and violence to my mouth associated with getting the x-ray was even necessary. Any person even remotely interested in actually getting the job done- would have accomplished this simple task with almost no trouble at all. This female hygenist and the staff in general are Stunningly Brave, absolutely Beautiful, perfect in Every Way and are obviously being oppressed. Please don't change a thing. As for me, i will wipe the blood out of my mouth and apologize for existing. read more

I cannot say enough positive things about Dr Cheung and his super friendly and customer-centric staff! I live in Georgia, and was visiting my elderly parents. I got a toothache Monday before a holiday weekend. Dr Cheung and his team got me in Tuesday morning, and I walked out with a temporary crown by noon, and a permanent crown on Thursday! These folks jumped through hoops to get the lab on board for a quick turnaround so this traveler could leave Friday morning. They were totally transparent about costs and timing and options and recommendations, and I felt like they treated me like a well loved family member. You can tell it's a good working environment when staff are singing when they work, and the boss says please and thank you, and gives positive re-enforcement when staff take initiative! Makes me want to stop in to say hi next time I am in town! read more

have been using them for years and the dentists are good but recently told i needed a root canal. At the beginning of my appointment was provided with the billing information. I agreed with it and paid upfront for the service of a root canal, crown build up, and crown. Upon completion of the root canal "which ran late". I was scheduled for my next appointment where i was presented with an additional bill for the crown and build up. The charge was an additional $1000 more than agreed upon and paid for initially (with signatures confirming). The original payment made was signed and dated making it a legally binding contract which they refuse to abide by. Upon bringing it to their attention they refused to complete the services and cancelled my appointment to complete the services. If i were informed of the billing prior then i would have been able to have it pulled instead of them forcing me into a procedure of over $1600. Do not use this practice unless you want to be hit with charges after you have paid for services in full. They will refuse service. read more

I am so nervous going to the dentist but everyone made me feel super welcome and comfortable here! I highly recommend!! They are super informative and helpful!! read more

I am absolutely TERRIFIED of dental work, and went over a decade without seeking care. All the professionals at this practice have made me feel 100000000% at ease. Sedation dentistry is an absolute godsend.' read more

I can't say enough good things about Bright Smile. The staff at the front desk and the hygienists are always welcoming, professional, and knowledgeable. I'm so thankful that I found Dr. Cheung, as he has gone above and beyond to fix my teeth to my liking. I can't say thank you enough for the patience and kindness he possessed as we perfected my smile. Dr. Cheung and Cheyenne explained every thing in detail and were always upfront, honest, and they never rushed me or the process to get my teeth looking the way I wanted. Dr. Cheung and his staff spent numerous hours of their time just to make me happy and you don't find that type of service these days. Thank you so much Dr.Cheung, Cheyenne, and the rest of the staff for giving me my smile back and taking such good care of me. read more

I had extreme tooth pain and they got me in to see the Dentist immediately (even though I was not a patient there previously). I had neglected my dental care for many years and was terrified, but the tooth pain was so extreme and unrelenting I had no choice. Dr. Cheung was awesome. He worked around some of my other health issues and relieved my pain that very day. I cannot recommend this dental practice strongly enough. They really seem to care about the welfare of their patients and made me feel comfortable. A big "Thank You" to Dr. Cheung and his entire team. read more

The BEST dentist office around. I make a 30-45 minute commute just to see this team. Dr. Cheung and his staff are professional and the place is impeccably clean. Love going to the beet dentist in town ! read more

I do not recommend this place at all, solely because of the dentists. The other staff is great, but the doctors. Oh boy. My family and I have gone here for years and we finally had enough due to them constantly doing poor jobs, missing stuff, overall not a good quality. For starters, my little sister who was 6 at the time, got a root canal. She complained of pain because they burned and seared off some flesh from her gums where they were falling off. Then she got caps for her cavities and it FELL off. We had to go to another dentist to fix their mistake and pay out of pocket. Lastly, for me, the dentist didn't correctly give me a numbing shot which resulted in me not being able to fully open my mouth for an entire WEEK. They also use incentives like raffles for 5 star Yelp reviews on here. They're paying customers to leave good reviews. Don't believe other reviews on here. read more

Love the environment, front desk staff and cleanliness! Dr Cheung and Erin are the sweetest and I felt comfortable here throughout my entire experience... super clean and kid friendly. I had a wisdom tooth extraction here and I'm glad I found this spot after moving here from California. Can't wait to be back for my next check up! :-D Thanks Bright Smile fam! read more

I switched to this office a couple of months ago, the staff is excellent and the results are amazing.

The office of Bright Smile Dental was spotless and very welcoming. The staff members were very helpful with the many questions I had; especially questions regarding insurance coverage and the many different options for non-insurance. Dr. Cheung was very attentive and engaging with all the questions and concerns that I had. The dental procedure went very smoothly. Dr. Cheung even found time to answer a lot of my questions post surgery. By far, the best dentist experience I have had. I highly recommend seeing Dr. Cheung if you are looking for a dentist in the Powell area. read more

I was recommended to Dr. Cheung by a friend and I'm so glad I found a dental practice I can trust. I was a little skeptic because I live in Dublin which is quite a drive but it's totally worth it once you walk in the door people greet you with a smile and you can just see how clean everything is. Dr. Cheung is very hands-on and you can tell he loves his job which reflects in how successful his businesses. I will continue to recommend his office over and over again. Thank you to all the staff at Bright smile !!! I am definitely a returning patient from now. read more

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This is for my spouse's treatment on 7/21/21. We visited the Bright smile for tooth pain. Doctor examined and prescribed medicine. After the treatment, we started to leave. Reached the car. Someone in the office came and asked to proceed with dental cleaning. She was resisting and finally agreed to perform cleaning. Invoiced two times for evaluation (Limited Evaluation & Complete Evaluation), one time for emergency visit,twice for Xrays and cleaning. Total amount of $598. When I called the Doctor's office about the $598 Invoice, they mentioned that $343 was written off and patient responsibility is $255 because Insurance didn't pay anything for the treatment. They also sent a physical letter about $255 pending Payment. In that letter they mentioned the write-off of $343. I called insurance (MetLife) and they mentioned $343 was paid and $255 was not paid because complete evaluation should cover both limited and emergency evaluation. I called Bright Smile in the first week of August and shared the details provided by my insurance company for a $343 payment. They promised that they would look into it and call me back. However they didn't call for 10 days. I called Bright smile again on 17th August. This time they acknowledged the payment from my insurance of $343. However they mentioned that only $118 was written off and Patient has to pay $134 for an Emergency Visit. I have mentioned about the letter what I have received earlier. This is disappointing. Awful experience. Rajesh.M read more

I've been coming to this place for about four years. Finally get to review after all I've been through. I will say it's one of the top best places to get any dental work done. Have never had a bad problem. I recommend this very clean and very friendly staff. Thank you for you hard work. read more

My wife and I have found this to be a wonderful place to get our dental work done. We drive about 45 minutes to be here and we are glad to make the drive because of the care we have received here. read more

Do not go here if you have any dental phobia or do not tolerate dental pain. I was humiliated by Dr. Cheung for having a panic attack during a root canal because I was having pain. He called me a baby and kept yelling I was taking up too much time. I've never been treated so poorly. I'm in healthcare, he needs Better beside manner! read more

If you're looking for a comfortable, youthful environment with an incredibly friendly, warm staff, this is the perfect dental office! The waiting area isn't the typical stale, dull place to work up your nerves: it's as inviting and comfortable as a day spa! The hygienists I've experienced have each had a great sense of humor and do an awesome, efficient job. Dr. Cheung is very perceptive and professional, while still maintaining a vibe of warmth and ease. They usually play pretty awesome music, too. read more

Do you need teeth cleaning or dental work? Bright Smile Dental is the place for you! Today is my 2nd visit this year and decided to leave a review on my second visit because now I know this place is legit! They treat you like family and this practice is awesome! Dr. Cheung and is staff is attentive and pay attention to detail with every step of the way! I'd give them a 10 star if I could. Thank you for the great service! read more

I have been to Bright Smile Dental and Dr. Cheung several years ago. I was visiting a friend and my teeth was causing severed discomfort/pains. Dr. Cheung and his staff are excellent, kind and thoughtful scheduled me in for an emergency visit. The consultation revealed i needed a root canal and crown. Dr. Cheung and his staff talked me through the process and made sure I was comfortable. I was so impress and appreciative that they fit me in and made me feel at ease for an emergency procedures. The staff was courteous, attentive and professional. The waiting room was very clean and comfortable. Dr. Cheung was great, he explained everything he was doing, took time to perform a very thorough dental evaluation, and also gave honest recommendations. I highly recommend Bright Smile Dental and Dr. Cheung and his incredible staff. I was able to enjoy the my vacation pain free. read more

Super friendly team and easy to talk to if I have any questions of am feeling any discomfort. They also play great music lol.

From the moment I walked into the lobby I felt immediately at ease. The office had a very warm, welcoming feel to it. All the equipment and furniture were state of the art. Dr. Cheung was smart, funny, and to the point. All his staff were friendly, cordial and knowledgeable. Kaycee and Kayla, who assisted Dr. Cheung in working on my teeth, were the best! The x-rays were done with hardly any discomfort. My cleaning was completely painless. Dr. Cheung even gave my teeth a manicure, which I highly recommend to anyone else (seriously, ask him about it!). I went in for a routine check-up and came out with a much more confident smile! Thanks Bright Smile Dental for my best visit ever! read more

I have been a taken care of by Dr. Cheung and his wonderful dental team for the past 7 years. They are personable, professional, prompt, and strive to attain nothing short of excellent results! Specifically, I recently needed a bite splint due to my nighttime grinding, and Dr. Cheung went through THREE different bite splints in order to make sure I had the best fit--at no additional cost to me! Also, currently do not live and Columbus and Bright Smile Dental always finds a way to schedule me during my short visits! Highly recommended! read more

I had a molar that cracked in half last weekend, and they were able to get me in right after I called on Saturday. I was only in the office for about 30 minutes, including the time it took for me to fill out the paperwork and for the extraction itself. It was the quickest appointment I think I've ever had. I have a huge fear of dentists, but everyone in the office was very calm and professional which helped quite a lot. read more

I have been at this office multiple times and from the moment I step into the lobby I'm greeted by the receptionists with a happy warm smile. In the waiting room it's really thought out from drinks the snacks to really interesting documentaries to watch. I love the fact that you can call and the office will make arrangements to get you in as soon as possible sometimes in the same day. I would not want to trust my dental care with anyone other than Dr. CHEUNG and his team. read more

I called Bright Smile Dental at 4am on Sunday morning for an emergency. My wisdom teeth were causing me a great deal of pain and swelling. Dr. Cheung called me first thing on a Sunday morning (when their offices were closed) and scheduled me in as a new patient for the next day (Monday morning) even though they were already booked for the day. They were able to see me right away when I arrived and even removed my wisdom teeth all in the same appointment. I was so impressed with the professionalism of his office staff and how well the procedure went. I feel great! I'll be honest, I was not excited about finding a new dentist for my situation. Dr. Cheung and his staff helped ease my nerves during my entire visit. If you are looking for a regular dentist, please do yourself a favor and call Bright Smile Dental in Powell! :) read more

The staff is super friendly and helpful, and Dr. Cheung is personable, attentive, and an absolute wizard at his job!! My kids love coming here! Highly recommend. read more

Great dentist and a wonderful staff. Highly recommended! It had been quite some time since I had been to the dentist. Mainly due to bad experiences when I was overseas. If you're looking to get any dental work done and you're in the area, then this is your spot. read more

Charming staff with a great sense of humor, and they take the time to care about each patient, even brand new ones.

The two things that matter most about a dentist's office are that they're gentle and that they're on time. Dr. Cheung's office is great at both. I have been a patient for 4-5 years and I haven't had an appointment that I left dissatisfied. I am always called back within a minute or two after I arrive. They moved into a very nice, new office in 2013. It is a very calming place to have a procedure done and it is equipped with new technology so they can show you all of your records on the TV screen. Even though his office is further away from my house, I didn't consider switching dentists for a second. I probably pass by several dentists on my way to his office but I will continue to be a patient. Dr Cheung's hours are also very helpful (they don't seem to be correct on this Yelp page right now). He has appointments as early as 7:00am and as late as 7:00pm depending on the day of the week. He also has Saturday openings as well. That makes it very easy to schedule. read more

Great Dentist and superb office. The office was very modern and the waiting area had nice amenities like coffee, water (without asking), just a warm feeling. Equipment wise they have all the modern equipment instant X-rays, video cameras for the mouth etc. The dentist and the hygiene staff were friendly, intelligent, and funny, and and great to work with. I had cleaning then a few fillings done. Dr Cheung was awesome. Teeth feel great after and look great now. Honestly the best part though is the little things. The chairs are much more comfy than normal dentist chairs. Good size TV in the dental cleaning room. When doing the fillings they put on specialty glasses so the light doesn't blind you for the next 30 minutes. And even the toothpaste/toothbrush bag they give you after is in a nice pre sealed bag with other items in there as well. All in all best dental experience ... for as good as someone drilling into your teeth can be. read more

Dr. Cheung and his staff at Bright Smile Dental are extremely knowledgeable and friendly. They put my needs first and take the time to explain procedures and treatment plans thoroughly. I feel like family any time I visit the office and they have a wonderful state of the art facility. I know that I'm always getting the best care possible whenever I visit Dr. Cheung. If you are looking for a quality dentist that genuinely cares about you, I highly recommend a visit to Bright Smile Dental. read more

From the time I booked the appointment until the time I checked out, I was thoroughly impressed! The staff is so friendly and helpful! The office is in a convenient location and is beautifully decorated and modern. I'm thrilled to have found a new dental office to stick with! read more

Excellent service! Very clean welcoming facility! The staff and doctor are very nice and professional.

I'm a new patient and my first visit for a cleaning went great! Super friendly staff and the hygienist was really informative. Made sure I knew exactly what she was doing and why. Very nice office with a good atmosphere. read more

Dr. Cheung has an amazing office, both with the people working in it as well as the facility itself. He and his staff are always very friendly, helpful, and knowledgable. They will bend over backwards to make sure everyone is comfortable. The office has all updated technology and you feel welcome from the time you step through the door until the time that you leave. -Kevin Brazelton read more

Scheduled cleanings for both my son and daughter, was told by the office workers themselves that it would be $150 for my daughter and $250 for my son as he is a first time patient and needed a full mouth x ray but my daughter already had one. All they did for my daughter was a bite x-ray which is only $45. Both my son and daughter got cleanings and the dentists said their teeth looked great. My sons wisdom teeth had come in perfectly and were causing him no problems, however they keep insisting he needed them taken out because they are "hard to clean." So we finished up the appointments and the next day when I checked how much they billed the insurance, they billed $250 dollars for my daughters appointment and $424 for my sons appointment. This obviously was ridiculous given what they had told me it would cost originally. When I called them on the phone to ask why they had practically double charged me they told me to not worry because the insurance would pay...and kept avoiding the actual question of WHY they charged me double without saying anything. They also tried to tell me they double charged for my sons cleaning + x ray all because they "talked" to him about his wisdom teeth?? They literally tried to say that the charge was justified because they "talked" about wisdom teeth. Absolutely ridiculous. I cancelled any future appointments and will be switching dentists and never coming back to this place. Do not come here they are there to fool you and take your money. read more

This office is super nice with newest technology in the industry. Everyone is so personable and go out of their way to make u feel comfortable. Thanks Dr Cheung..Highly recommended read more

By far and away the best dental office I have ever been too, and that is coming from someone who is extremely critical of doctor's offices. You can tell this place is top notch by just walking into the lobby and seeing the design of the office. It is clearly obvious that Dr. Cheung and his staff want their patients to feel comfortable and at ease but more importantly they want it assure theirs patients they are getting top of the line service. Not only is the design of the office above and beyond but the technology they use during your appointment is the most advanced I have seen out of all my previous dental offices. The hygienists and the office manager are exceptionally nice and they are exceedingly qualified. They are always concerned about your well-being and always want to make sure you are having the best experience possible. My hygienist was very thorough and took her time to make sure everything was in order, all while being very in tentative to your comfort. Dr. Cheung himself is hands down the best dentist I have ever had, and I have had 4 previous dentists in my lifetime. He is very thorough, and when he talks to you about your teeth he does it in a way you can easily understand. I think the two things that stood out most to me about him and his office are this.. 1.) You never got the sense they were just trying to "Churn and Burn" you as a patient. Meaning you never got a feeling they were just trying to get through your appointment and get to the next one and just get as many patients in as possible. They really do truly care about quality and their reputation as an office. 2.) They don't try to "over sell" you on anything. Sometimes at doctor's offices especially ones involving your teeth I get the feeling they highly recommend extra procedures just to pocket extra cash not because I actually need it. Dr. Cheung talked about my potential problems and things we could do but gave and insisted on ways to prevent the need for these extra procedures instead of just doing it to make more money. And that is something I respect about a person especially a doctor. Also it makes me feel a lot better about when he actually does recommend a procedure that it is really something needed and I trust it is the best thing for me. In conclusion, Dr. Cheung and his staff are by far the best office I have been too compared to any previous dentist offices. Simply put you can tell Dr. Cheung re-invests a lot of money into his practice rather it is the office design, the technology they use during your appointment, and especially his staff. And someone who thinks it is more important to re-invest money into his practice rather than take an extra profit is someone I trust with my medical health especially something as important as my teeth. read more