Excelente mi experiencia, ya tengo un mes con mi cirugia y cada vez que pasa el tiempo mejora mucho…read moremas mi vision

I had LASIK Plus surgery about a year ago, and it is the worst decision I have ever made. My vision…read moreis significantly worse than it was before the procedure. After the first surgery, I developed a severe twitch in my right eye that I never had before. During a follow-up procedure, Dr. Joseph repeatedly yelled at me to stop my eye from twitching. That's extremely difficult to do, especially when the twitching started after the initial surgery. I felt the doctors were very unprofessional and dismissive of my concerns. This has been a stressful and disappointing experience, and I sincerely hope my eyes are not permanently damaged. I would not recommend going here.

Dr. Kalyam did a great job on removing a lesion from my eyelid. I highly recommend her!read more

Dr. Kalyam is an amazing surgeon! I send all my patients to her. She has also done a bleph on me…read moreand it turned out beautiful!!

They are very good and they care and the staff members are friendly. I have been going to them for…read moreabout three years now and I must admit I love it. and the place is clean.

I went to this Allen office for an eye exam. The exam was done by a young lady who has a lot of…read moretatoos on both of her arms. The service was so-so, but that was not the real issue. The real issue was optical prescription. I took it to Costco to make lens. Upon receiving the new lens, my vision became a lot worse because my left eye could barely see anything. Opticians at Costco suggested me to go back to Key Whitman for an re-exam. The second time I had the same lady (not sure if she was a licensed optometrist). The exam equipment was ill prepared. The chart was not even in the center of my view. We struggled a lot with the machine to get through the exam. I took the new prescription to Costco. The optician saw the results and told me that it was impossible that two exams would yield such different results within 10 days timeframe. They strongly suggested me to get a second opinion from another optometrist. I later went to a new independent optometrist office, paid exam fee to get a new exam. This time, I noticed that in this other optometrist office, the service and equipment were day and night comparing to those at Key Whitman Allen office. Now I am wearing the new lens from the latest eye prescription and cannot be more happy with it.

I've seen Dr. Claire Chu twice now, once a year ago and again yesterday. She is very professional,…read morecaring and easy to talk to. Last year I was referred to her since my regular eye doctor diagnosed cataracts. Dr. Chu checked my eyes and said I was borderline needing the surgery and suggested I wait. I was glad she was honest and not just trying to get a patient into surgery to make $$. This recent visit confirmed what I already suspected, it was time ito schedule cataract surgery. I noticed that I was having trouble driving at night and was relying on my glasses a lot more. I've got a pre-op appointment scheduled and the surgery as well as the post surgery appointment. The office staff was friendly and very helpful. The office observes Covid-19 safe protocols. Masks required, temperatures are taken, a place for clean/dirty pens. I feel I am in very good hands here!i

Dr.Larry Taub definitely brought light and brightness back to my life. I am very happy for the…read moreresult of my cataract surgery. I had long forgotten that this is indeed a beautiful world with so many beautiful colors before the surgery, but now, it feels like a completely beautiful new world to me. Dr. Larry Taub was so skillful that I experienced almost no pain at all after the surgery. I was able to go back to my normal routine almost immediately starting next day. He was very patient and understanding. He eased all my nervousness and worry before the surgery and he made sure everything goes right after the surgery in my follow-up visits. The staff of Dr. Taub's office are very professional, effective and friendly also. I highly recommend Dr. Larry Taub for anyone who needs a cataract surgery.

Fantastic experience I needed an eye appointment ASAP and they were able get me in that day …read more Extremely happy with this office.

I think Dr Wang and his staff are great....very efficient and friendly. I have complete confidence…read morein Dr Wang

Doctors and staff are great! They also have up-to-date equipment and tech. The optometrists are…read morevery knowledgeable and wonderful to work with. Excellent selection of eyewear. Definitely recommend!

Dr. Castleberry is terrific, but this place needs someone to fix the operations and weed out the…read moredoctors. I have been going for years and always used Dr. Castleberry. But as he is now so booked, I tried a different doctor for my severe dry eyes. After checking me she recommended what she called an IPL treatment and I said if she'd look at my records she'd see I'd already tried those and they didn't work, but that I'd tried an RF treatment a long time ago and got some relief. So we booked an RF Treatment. When I went for it, I was told it often takes 3 or 4 treatments and they can be 6 months apart. After 2 months I still had lots of burning and so I went back to the same doctor for a follow up. She looked at me and suggested a couple of products to use (she forgot to give me a printout so I don't know what they were) and said I could try another RF but I'd already had 2. I said no, I'd had 1. She argued with me until I proved to her she hadn't looked closely at my record and she was thinking I'd had one in Jan '26, but it was actually Jan '25. So she booked a second one. Then when I showed up and they had me back in the chair, I realized they were prepping me for an IPL, not an RF. I don't know whether the doctor was simply careless in the booking, or decided to book an IPL not having looked at my records. Either way, the carelessness is very disquieting. And their website will no longer recognize my email or password, and there is no way to correct it without just calling them. For a group with such advanced eye technology, the website is truly pathetic.

Dr Ahmad is the absolute best. He's not only an incredible doctor he's one of the most amazing…read morepeople I've ever met. He takes the best care of his patients! Anyone would be lucky to have him as their doctor and to be under his care. He deserves way more then 5 stars.

Actually 10 stars!!! Dr. Admad preformed my lower eyelid…read moresurgery to remove a Basal cell Carcinoma growth. He gave me all my options, answered all my questions, and performed the surgery. There was almost no pain in recovery, very little swelling, and no bruising. Incredible! Trust him to have a steady hand and a completely successful experience. Thank you, Dr. Admad!!! Carolyn Beatty 10/26/23

I just started going here and I was impressed with all the new equipment that they had. I also…read morebought a couple nice pair of glasses from their glasses shop that's down the hallway. They are efficient and they use a process that checks your eyes very well. They are much better than the other places I've been to even the boutique places that were very expensive in Bergen when we lived in New Jersey. North Texas Eye Center exceeded my expectations and I would recommend them to everybody.

The friend I took here was never told anything when we arrived! She was expecting surgery and the…read morestaff never confirmed what her appt was for. Dealing with an 82 yr old, they usually need to be told more than once. I had to go to the front desk and ask why the 15 sheets of info to fill out and why is the waiting room so full since she was told by her primary care this was an eye surgical center for cataracts. It wasn't!! It was an eye doctor appt! We drove 30 Miles and passed MANY other eye docs for this type of appt. I do fault her primary care physician too and written a review on her. This clinic though should have at least said something to her besides Hi. Fill out these forms and we will call you back shortly. Luckily I figured out on my own this was nothing but for an eye appt to have her eyes ck'd even though she was coming for surgery.

Dr Chu is very warm, kind and thorough. Her office staff is warm and efficient. They have developed…read morea checklist for post surgical medications that will be very helpful.if you're looking for an opthomologist look no further.

We LOVE Dr. Claire Chu and followed her here to her new practice that just opened September 1,…read more2025. Both hubby and I have had cataract surgery performed by her (at her previous practice) and just love how she connects with her patients. She is an expert surgeon and takes the time to really explain all options and answer all questions. She is so approachable and we look always look forward to our appointments with her. The staff is equally as friendly and welcoming. Her new practice is inside the medical building next to the old Richardson hospital located on Campbell Rd near Collins Rd. Address is 399 W. Campbell Rd. She's located on the 4th floor. The office is beautifully decorated with a white textured wall at the reception area and with a predominantly blue color palette. Very soothing, with pops of orange color in the artwork and accents. We both are thrilled with results of our Pan Optic cataract lenses. We also both required a follow up procedure due to the uniqueness of our eyes. I needed a Yag procedure a few years ago and hubby needed his lenses polished post cataract. She even explained that the surface of his eye was similar to a raisin and needed to be polished to smooth it out. Now that's down to earth language that we can understand! We are so happy with Dr. Chu and you will be too!

This was by far the most disgusting, disrespectful, and blatantly racist experience I have ever had…read morein my life. I walked into this place and was completely ignored like I didn't even exist. Not a single employee acknowledged me, greeted me, or offered any help for the entire 15 minutes I was there. It was beyond obvious that this was intentional. The level of unprofessionalism and prejudice in this store is shocking. They looked right at me and chose to pretend I was invisible. I have never felt so unwelcome and disrespected as a customer. This is not just bad service, it is unacceptable behavior that should not be tolerated anywhere. I strongly warn everyone to stay away from this place unless you want to be treated with complete disregard and disrespect. Absolutely the worst customer service experience imaginable.

The manager at this location-- Connie or Kimberly-- can't remember who was who but one of the women…read morewas screaming at the other woman for making a very simple mistake. She was being completely inappropriate, aggressive, and demeaning to her employee. Was incredibly unprofessional and awkward to see and hear. No one should be yelled at for making a mistake.