They are very good and they care and the staff members are friendly. I have been going to them for…read moreabout three years now and I must admit I love it. and the place is clean.

I went to this Allen office for an eye exam. The exam was done by a young lady who has a lot of…read moretatoos on both of her arms. The service was so-so, but that was not the real issue. The real issue was optical prescription. I took it to Costco to make lens. Upon receiving the new lens, my vision became a lot worse because my left eye could barely see anything. Opticians at Costco suggested me to go back to Key Whitman for an re-exam. The second time I had the same lady (not sure if she was a licensed optometrist). The exam equipment was ill prepared. The chart was not even in the center of my view. We struggled a lot with the machine to get through the exam. I took the new prescription to Costco. The optician saw the results and told me that it was impossible that two exams would yield such different results within 10 days timeframe. They strongly suggested me to get a second opinion from another optometrist. I later went to a new independent optometrist office, paid exam fee to get a new exam. This time, I noticed that in this other optometrist office, the service and equipment were day and night comparing to those at Key Whitman Allen office. Now I am wearing the new lens from the latest eye prescription and cannot be more happy with it.

This review is of a very serious nature…read more When one is dealing with the eyes -- certainly, heart and breathing issues, a return call is critical. Had attention be paid to allergies, my circumstance may have been different. Have elected not to single out my doctor, as this medical group has high marks. That being said, no return phone call after almost three days -- and facing a weekend, it's important to post. Even with an apology, I will not return.

Great practice! I see Dr Potts and he is the best! Kind, patient, answers all of your questions and…read morewhen I thanked him, he said it was his pleasure. So many great employees that are kind too.

The office can't seem to get their scheduling together! Although you have an appointment, your…read morewait time is still unreasonably excessive even for established patients. My annual check up appointment was at 8:30 am, I checked in at 8:15 and I'm still waiting after 9 a.m. when I asked the front office, the only response given was, "I don't know" and "there's one patient ahead of you". No consideration for people's time! The office staff is incredibly rude and unsympathetic. Don't expect your office visit to be short or sweet. Average visit is a minimum 2-hours

The Doctors at this location are awesome---but the staff and policies are the reason for the low…read morerating. I understand limiting family members due to COVID restrictions. However, if the patient needs assistance, cannot ask needed questions, or remember details, a caregiver should be allowed to accompany the patient. The office staff people are rude and have a surly attitude. They need to find a job where they will be happy and not have to inner-act with people. I would love to find a different doctor, but with a serious condition, we want the best available, and I believe the docs here are good.

I really love Dr Lister. He was patient with my 3 year old & answered all of my questions. He…read moredidn't rush he took his time & I felt my baby was in great hands. He was so helpful with helping my baby along I mean very encouraging. I would recommend him to any & everyone, I really appreciate him & his expertise. My baby was so comfortable with him from the start because he was so welcoming & friendly, which made my baby's first experience a great one. Me & Nydarion thanks you so much Dr Lister & all of your staff as well, they were all very wonderful at 1332 S Plano Rd #112 Richardson Tx 75081.

Dr Colton was fantastic during my visit and his clinic is always clean and professional.read more

Receptionist was rude! I did not feel welcomed there. I didn't have my co-pay and she said I can't…read morebe seen unless I pay first. I left and will not go back.

I had cataract surgery and haven't been able to see very well since, actually saw better prior to…read moresurgery. When I went back post op, was charged even though it was supposed to be part of the surgical fee. When I asked about it, I was told that I had a "bump" on the "other eye", so it wasn't considered post surgical. When I tried to dispute the charges I was asked to reschedule my appointment. The lady at the front desk was very rude. I'm in shock frankly as I work for Baylor and have never been treated poorly at a Baylor facility in the past.

Throughout the years, I have done several things to improve myself. This lens replacement surgery…read morewas probably the best decision I've made! I first found out about the procedure from Ariana Smith who works at Clearsight Plano, Texas. She was very informative and helped me a lot! My surgery was performed in May 2025. I have been readers free since! I love the freeing effect it has on my self confidence when I don't have to make sure I have readers in order to see. Dr Anna was the best! I highly recommend Clearsight Plano, Texas!

I can't say enough about this amazing place. From the time I walked in for my consultation to time…read moreI had my most recent post-op appointment, I've been so overjoyed. This was the best investment I have ever made. After wearing glasses and contacts and sometimes glasses OVER my multifocal contacts, I made the decision to get the Custom Lens Replacement procedure. It was short, painless and now I can SEE!!!! If you have ever considered corrective surgery for your eyes, please give them a call. They treat you like family and I love them all. Thank you Dr Anna for changing my LIFE!!!

Professional, friendly and capable. From examination, to…read morecataract Surgery, to follow up and support; they are the absolute best. My wife and I make the highest recommendation and urge anyone needing more than just a cursory eye-for-glasses checkup, in order to seriously care for their vision, to make an appointment with Dr. Alloju. Great people and staff.

There are many ophthalmologists in this area, but after careful review I chose Dr. Alloju to…read moreperform cataract surgery on both of my eyes. One month post-op, and my results have been fantastic; better than expected! Dr. Alloju is not only skilled, he has a wonderful manner with patients, caring and explaining things in layman terms. I highly recommend him and will continue to schedule with his office for any eye care needs my family has.

I went there for contact lenses. The service itself was a OK, but they crossed the red line after…read morethat. They booked my next appointment without consulting me at all! They notified with a text which included the part meaning " if I don't cancel one before I would get charged." It's common to make a next appointment but all other places do so consulting with me, often at the end of the office visit. I ended up calling them to cancel that. They are virtually selling a service I didn't even agree with and I would get charged unless I bother to call them. Is that even legally allowed? I will never use them.

Always courteous, great staff and prompt appointments- this is a wonderful team and fantastic…read morelocation.

First experience and I can immediately say it was a negative one. They ask that you arrive 30…read moreminutes prior to your appointment time. But they'll have you waiting for over and hour in a lobby full of patients. Being that I was bringing a young child in, you'd think they know that kids get restless and by the time the physician finally make it in to see the patient, the visit can't be as effective as it could be without a worn out kid.

I CHANGED THE ADDRESS OF LOCATION TO PRESTON ROAD. THIS REVIEW IS BASED ON PRESTON RD LOCATION…read more Waiting area was clean. Books to read for the kids. A tv in the back. Check in at the receptionist desk and they are sweet as can be. I was running late because I got lost and they were so accomadating. First we were called by Elizabeth and escorted to our room. She asked me my concerns and any questions for the dr. Very polite and sweet. Great smile! Then Clare Dias the optometrist came and was so good with my son! Then Dr. Koncomi came in to assess my son. She was also very kind and good with my son. Finally but not least Dr. Wang came in with her awesome cute outfit! I love pink and her beautiful smile and sweetness! This office has amazing staff. Everyone has amazing bedside manners!!!

Very good experiences with Dr. Kalyam! I am 41 years old &…read moredeveloped skin cancer millimeters from my tear duct requiring MOHS. Dr. Kalyam preformed my skin grafting using my upper eyelid & the results are FLAWLESS! I can't even tell I had surgery!! I am confident in Dr. Kalyam's decisions, advice, & care. Her staff is professional & she has a beautiful office! If you want the best-choose Legacy Eyelids!

Dr Kalyam is a perfectionist and does absolutely beautiful work! She is very professional,…read moreknowledgeable, caring and confident. She possesses all of the attributes that one wants in an Oculoplastic surgeon! She also has a very pleasant office staff.