very nice people very professional,doing beautiful job,happy to find them,came on time,using good products and clean clothes,I would recommend very highly!!!!!!! read more

They did a great job cleaning and the price was reasonable. The ladies were quick and polite.

Martha an her team were amazing. I explained to her that our mother was ill and and we needed her apartment deep cleaned before she came home from the hospital to begin treatment. Also, we had no idea how quickly she would be returning home. Martha brought her team early the following day and cleaned every detail of the house including steam cleaning the carpets, and washing drapes and linens to be sure the environment was safe and comfortable for our mother to return! She understood how important it was was to our family and did an absolutely amazing job in taking care of everything. I cannot think her enough. I would post photos but my mother is it's very sensitive about her online presence so I will Just ask you to trust me they did an incredible job! read more

If I could give this company negative stars I would. I was quoted $99 for a 3 hour clean with two people for a move in/ move out including windows for a 1000 sq ft apartment. Once the work was completed they charged me $200. The cleaners didn't deep clean as asked- there was dust and dirt still found in the window sills, the tops of the door ways, and the fan- all things I pointed out that needed to be cleaned. The cleaners themselves were lovely and respectful however it didn't seem like they spoke much English. The contact that I continued working with who gave me this quote in the first place threatened to call the cops on me for disagreeing with the overcharged price since I told her that's not what I was quoted previously on the phone. Extremely unprofessional, rude, and will be contacting the BBB. Will be sure to not recommend this cleaner every chance I get. FOR CLARITY- I did not ask for 6 hrs of work- it is a completely empty place that can easily be cleaned in less than 3 hrs. All utilities are working including water, and the workers didn't even stay to be paid. Glad this has helped you learn how to run a business. read more

This was my first time with this company, and I'm so happy that I did. It was delightful to walk into my apartment and see the bright diamond shine is true. It honestly was a great decision. Martha is easy to communicate with. The team was lovely, and everything was gleaming and spotless. I highly recommend it. Plus, the bonus of it being a woman-owned business, where Martha has been able to turn her work into a thriving business! I will be using them weekly! read more

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Excellent service! They were accommodating with my schedule and they did a great job!

This company was suggested to me in a facebook group and they did not disappoint! Two cleaners came and did a great job way faster than i had expected. Would definitely recommend! read more

Bright Diamond did a great job cleaning our house for the last few years. They were reliable, quick and thorough. We highly recommend them!

We used bright diamond shine for a deep cleaning of the house yesterday and we are so happy we did. We had to reschedule because of availability and the new time meant we had only a few hours, but Martha scheduled 3 girls who were able to deep clean an entire 2 bed 2 bath in under 3 hrs. The entire process was quick, smooth and professional. Definitely recommend and will be using bright diamond for regular cleaning in the future read more

I found Bright Diamond on Yelp, and they did not disappoint at all! Martha was very professional over the phone & also very easy to book with. I called her one afternoon & the next morning 3 girls were at my front door ready to clean. The pricing was fair & the ladies did a very thorough job, the place looked and smelled great once they were finished. I will definitely be using them on a regular basis. read more

Had two nice ladies hustle in a start cleaning immediately. Quick straight to work and pretty hard working. I WFH so they were mindful and effective. Confirm the initial cleaning costs and the intro rate is something you should agree one. Great service and saved me tons of time and piece of mind. I have a dog and had pest control recently so it was a no brainer. read more

My house was a MESS after multiple days of working straight. Once I came to the realization that I would not be able to realistically tackle cleaning my home on my own I decided for once that I needed help. The professional kind! I contacted this company and spoke with Martha who was super easy to communicate with and she provided very reasonable straightforward pricing and recommendations for my needs. I got lucky and they were able to send a couple cleaning professionals out the same day. I was mostly in my home office for the day but for the few times I came out for breaks from Zoom calls I could see they were putting in WORK! Moving from room to room like a military operation, they did everything you would expect from a professional cleaning service. In 3 hours they turned my home around completely. My house looked like it was being presented for sale. My kitchen was so clean I didn't want to touch it. They got everything. Behind and under furniture. Removed old rust stains in my sink. Yellow grout lines in the shower turned white again. They even cleaned the inside ledge of some windows, even when I told them it wasn't necessary because I knew they had their work cut out for them. I am normally the kind of person to suck it up and clean my own home no matter how much I don't want to... it feels like a luxury expense to hire someone... but knowing I could not do it, the immense feeling of relief that you get after seeing your home so clean is soooo worth it. The pricing was better than other companies who responded with quotes to my initial blast on Yelp. I am definitely considering having them coming back on a more regular basis to help me maintain so I can focus my time on work and other things without stressing about the cleanliness of my home. Sincerest THANK YOU to Martha and the team. read more

They do an awesome job! We use their bi weekly service and they are always prompt, polite and communicative. Always willing to accommodate our schedules and any special need and requests.. The house is always super fresh and clean when they are done and we are super happy with their services. read more

I've been looking for a cleaning serveice for sometime. I decided to Martha for service, I was able to get an appointment for the next day. my masterbedroom was just painted and there was dust everywhere. The team was pleasant. They came in and were able to do an effective deep cleanse. Happy to have use them. I will definitely use them again, on a frequent basis. THANK YOU MARTHA and TEAM!!! read more

We hired Bright Diamond Shine for a move-in cleaning service and they did an amazing job! They were very responsive to our requests and allowed us to do a thorough walkthrough after they had finished. They made sure the house was cleaned and spotless!! Would highly recommend read more

This company is amazing. I hired them to clean my mother's house and what a great job they did. My mother's room and bathroom looked brand new after using Martha's services. The girls were polite, hard working, and very professional. They also were on time and again I can't stop stating what an amazing job they did. I will definitely be recommending this business and moving forward I will be using Martha's services frequently. Definitely two thumbs up. Please please please use them. You will not be disappointed!! Thank you so much!! read more

Martha and her team do a fantastic job! She makes every effort to have someone available when you need them. Prices are very fair and the team is super nice! Glad we found Martha! read more

Excellent service very professional highly recommended. Thanks so much for accommodating me on short notice and know you'll continue success with you extreme professionalism and quality of work and staff! read more

I was very satisfied with the staff Bright Diamond Shine Agency sent me last week to do a deep, thorough house cleaning of my home. The three people who did the job were outstanding and when finished everything shined just like a Bright Diamond. I would recommend using this group to anyone who wants their house when finished in immaculate condition. read more

On April 28, 3 cleaners and 2 window washers from Bright Diamond Shine arrived at our home to clean prior to listing it for sale. I had asked Martha to have them spend as much time as necessary to do a really thorough job. After they left, the 2nd floor window blinds were still very dusty and no one had cleaned the dirty (from a steam leak) hardwood under the radiator covers. I had specifically asked for both. Window washer refused to clean screens until I called his boss. Also, a few of the windows had huge streaks. Ok, so we finished their work. However, one of them left the pull-down attic steps down because they jammed the mechanism that holds the ladder up. Someone jammed a gas stove knob in the on position and left it that way. Fortunately, I discovered it before anything serious happened. One of them broke two hand carved birds and left the pieces on a dresser. They moved many items while cleaning, sometimes to different rooms. My wife and I spent a half-hour looking for my keys before she found them in a magazine rack/table. I've fixed most of the damage, except for the birds, which Martha texted that "the girls" would pay for. No, the gas stove didn't explode. But they "forgot" to mention any of these issues to us before hurrying out the door. Paid nearly $600 for their work, but Martha isn't returning my request for a phone call. It's been over a week. Hire this company at your own risk! read more

Just got keys for our new rental place and found it needed to be clean ASAP. Martha was great. Once she understood our needs, she found her crew and came in on the same day right before long weekend! She is trustworthy! read more

Very good communication. Team was fast and good value. They were late because they were shorthanded but the zipped through my new place so I could clean my house before my stuff got delivered. read more

I had the ladies come in for a cleaning for the first time and they did an amazing job. This team is really good, very diligent. They take COVID precautions by wearing masks. I have already scheduled my second appointment with them! - Happy Customer! read more

I have been using them for years. Always happy with the service. Martha is amazing and completely trustworthy. Highly highly recommend!!! read more

They were great exactly what I was looking for. I am definitely having them come back again and on a regular basis.

Her service was . I was impressed more importantly my wife .. Happy wife happy life right ... The communication was great, the crib was immaculate . We got a "NEWBORN" so things were misplaced and it was everywhere . Our house looked like a pigs pen before she got here . After she left it looked as if Queer Eye , or Marie Kondo came through . My wife had taken the baby for a walk and when she got back she walked in and said WOW!!! Maria was just putting the finishing touches ( don't request her though , she's ours ) go get somebody else . I highly recommend this service ... Like straight up , some of the best money we spent . Now if we could only find a Nanny .... Looking forward to seeing them again ... read more

Happy with Bright Diamond Shine! Martha was able to schedule for a last minute cleaning request. The ladies are punctual and reliable. Good job! Will definitely use them again. read more

Martha and her team are very kind. They are very flexible and can get you an appointment quickly. Would recommend!

Martha cleaned my very dirty new home and did a wonderful job! She was so patient and took her time with everything. Thank you!

Marta and her team were great. Very responsive and did a great cleaning job. They are reasonably priced and were able to accommodate my last minute request. I'd highly recommend Bright Diamond Shine! read more

Did not meet expectations sadly, missed many spots that I had to redo over. Initially the owner's pricing sounded fair until she texted me during the cleaning that she would need to charge me more for things like windows, inside of fridge and stove, and extra time... even though I discussed with her on the phone upon booking that it was move out cleaning and I needed the appliances cleaned inside and out. So, misleading pricing/lack of clarity, overall lack of interest/eagerness from the owner when I mentioned I might have another cleaning request for her at a different property, and dust left on the cabinet in the bathroom, on entrance door/door lock, sanding dust from painters who had been there days prior still remained on my bathroom vanity. Kitchen - oven warming drawer (where ppl store trays) was missed, still some crumbs in one of the drawers, and the freezer was done sloppily, they didn't even get all the crumbs out of the freezer seal/gasket. These to me, are easy cleaning tasks and checkboxes that should have been checked. Based on their reviews I had higher hopes of a perfect clean, especially since my place was empty of nearly all furniture and just had some fixtures. read more

Great job! Very thorough and professional. Staff had PPE for Covid, totally prepared.

I reviewed in detail with the owner what I needed cleaned (the living room, dining room, kitchen and office along with 3 bathrooms) as well as the date and price. On the day of the scheduled service, two cleaners arrived and I repeated what needed to be done but I immediately realized that these women could not speak English although they kept shaking their heads. I even closed the bedroom and office doors and showed them the upstairs bathroom. After an hour or so I come down to find that they've cleaned the bedrooms and had not touched the main floor. I called the owner who I arranged the apt with only to get no help whatsoever. They left and I didn't pay them anything!!! I give them zero stars if I could but that's not an option...My recommendation is that you run from these people as fast as you can!!!! read more

They did a great job cleaning!! Martha was very responsive with my questions and It was very nice to come back to a clean home :)

Martha and team were great. They were very easy to reach and quick to respond. Set up was simple through email/text. Prices were very fair. They went above and beyond and made my rental house ready to move in condition. I had a messy rental house and they spent a full day at it. In the end it was spotless. read more

We had a cleaner cancel on us the day before we were planning on moving in to our new house. After frantically calling around to a few places, I eventually reached out to Bright Diamond. Thankfully, they were able to get a full crew over for a deep clean that same day. Their rates were very fair, the staff was meticulous and professional, and the process was so smooth it turned an extremely stressful situation into one that I barely had to worry about. Couldn't be happier with the service and how helpful they were. read more

My 87 year old father could no longer do even the most basic cleaning of his home. Though he resisted having a cleaning service come in, he is now convinced! The crew was thorough with exceptional results. They were also respectful and kind as my father hovered over them. He wants them to come back which proves how pleased he was their work. If you're in need of a cleaning service, look no further! read more

They did really good job. They spent almost 8 hours and cleaned the house very neat and clean. I will not hesitate to hire them again

Martha and Irene did a fantastic job cleaning my home. My house really needed a good clean and they were amazing and worked really hard to clean every surface! I would highly recommend Bright Diamond Shine! read more

I couldn't be more happier with her service! She's dependable and on time. She leaves my house spotless.