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    Bridgewater YMCA

    1.0 (1 review)
    Closed 7:00 am - 5:00 pm
    Updated 2 months ago

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    9 years ago

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    Elizabeth W.

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    Life Time

    Life Time

    3.1
    (52 reviews)

    This location is so clean and friendly! After traveling to other Lifetime's in the area this one…read moresupersedes all of them. I take the extra time to drive to this location even though it's not the most convenient. The cleanliness and the atmosphere make it worth it. The women's locker room is always tidy, the indoor pool is clear and doesn't smell like mold, the outdoor pool is like a spa. I love the layout of the fitness floor and how open it is. Yes it gets crowded but you should expect that at any gym during certain times. What really gets 5 starts though is the kids academy. The whole staff there is really awesome. They take care of kids like their own. I feel safe and confident leaving my little ones there while I exercise.

    I joined Life Time Bridgewater as a premium member, paying nearly $300 per month. As a former…read moretennis player, I was excited to learn pickleball since it is the primary racquet sport offered at this location. Unfortunately, my experience with the pickleball program has been extremely disappointing. While the facility itself is beautiful, the culture on the pickleball courts is the opposite of what I expected from a premium club. The staff came across as gatekeepers rather than customer service professionals. Instead of making members feel welcome, I often felt as though they were deciding whether I was "allowed" to play. As a paying premium member, I should not feel like participation is a privilege granted by staff. The skill assessment process is another major concern. Members are required to pay for an assessment to access different levels of play, yet there is little transparency about how ratings are determined. In my experience, the results did not reflect actual on-court performance, and there was no meaningful explanation of the evaluation criteria. A player can compete successfully against intermediate-level players and still be placed in the beginner category without a clear explanation. A transparent, objective rating system would be much fairer. Reservations can also be canceled without meaningful notice or explanation, making it difficult for members to plan their schedules. After speaking with other members, I found that several expressed similar frustrations about the management of the pickleball program. People join Life Time because it is a premium club, and the membership fees reflect that. Members deserve professionalism, respect, transparency, and consistent customer service. The facilities are outstanding, but the management and customer experience of the Bridgewater pickleball program fell far short of the standards I expected.

    Bridgewater YMCA - nonprofit - Updated August 2026

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