I'm in the process of applying for Medicaid for my wife who was a resident at Middlebrook Farms and…read morehas recently passed away. The Connecticut Department of Social Services case worker has requested some financial records. I have left voicemails and sent an email to the Business Director with no response. Then I left voicemails with the Executive Director and no response. I requested similar info from another Benchmark facility with no issues. This is how Middlebrook Farms run their business???

Middlebrook Farms has a cozy, exciting and inviting atmosphere…read more The building interior is colorful and bright. The high ceilings, large windows and cheerful staff really make for a positive environment. I toured this facility with my mother and we found an impressive monthly calendar full of fun & interesting daily events (both on-site and elsewhere via their bus). They have lots of common areas for group activities like baking, knitting, card games, socializing, etc. They also have a chapel, beauty parlor, game room, full size kitchen for large/group baking projects, private dining room, library, computer room and more. The resident rooms are nicely renovated with updated appliances and handicap-accessible bathroom amenities. There is also a full rehab facility (Ahlbin Center) located downstairs, including a water therapy pool. Great facility overall! (Too bad the only other reviewer "D.D." didn't seem to get past the parking lot... The parking lot was perfectly fine last week!)

My husband and I have both of my parents plus his Father all living at Spring Meadows. They've all…read morebeen there several years now, and it's been a great place for the 3 of them to live. My Father in law has an apartment in Independent Living while both of my parents now live in the Memory Care unit. So we've experienced two different levels of need based care. I've found that the Spring Meadows staffers are very good. The nurses, the aids and even dining room staff really seem to care about the residents and try to make the difference to keep them engaged and make sure they're well cared for. I'll also add that the office staff and the general manager coordinate very well with us, the family members, to help with the details involved of having an aging parent who needs the assistance of this kind of facility. They are always helpful and respond promptly if I call with questions or requests. It's been a blessing to have my parents be able to live at Spring Meadows and get the good care that they need.

My parents have been residents at Spring Meadows for about two months and are very happy there…read more The facility is clean, the staff is kind and caring and there is a family atmosphere there. My parents enjoy the food as well as the activities which keep them busy. The nurses are collaborative and very helpful. George Dewey, marketing director, helped make the transition smooth for them and has really been instrumental in making it all happen. My sister and I feel very blessed to have found the perfect place for our parents to spend the last years of their lives!

As of now the facility has been fully evacuated due to positive test of Legionella bacteria in the…read morewater system.

Most horrific care known to man! I hope the people that work in this facility one day get what they…read moredeserve in how they treat and care for the patients. Neglect doesn't even explain it. My family member unfortunately had to be there for 2 years and just ended up in the ER septic, UTI and pneumonia and if we didn't demand ER transfer they would have not even batted an eyelash. They claim the patient was fine even though he was incoherent. Covid sucks as we have not been able to visit and helps for them to hide the horrible care they provide by keeping family out. Do your self a favor and stay far away from here unless death is what you are looking for.

We just moved my parents into Assisted Living at Brightview Shelton and could not be happier. The…read morefacility is beautiful, with many amenities and things to do. And the staff is absolutely top notch! Highly recommend!!!

From the owner: Resort-style senior living in Shelton, CT is awaiting, and our Brightview Shelton community is part…read moreof a larger surrounding area full of restaurants, cafes, and shopping. Think about a home where you can enjoy the beautiful countryside with stone walls and well-maintained fields - near a vineyard, hiking and fishing - yet just minutes away from restaurants and shopping. Brightview Shelton in Fairfield County is a monthly-rental community and provides resort-style all-inclusive senior living with no large entrance fee. Start dreaming of a day when your most difficult decision will be what movie to watch at the community theater, or who you'll join for happy hour at the pub later that afternoon.

Mom moved into Carriage Green at Milford in April 2023. My sister and I had checked out a few other…read morefacilities in the area before we chose Carriage Green. We are very happy we did. Mom had lived in the house my dad built for her for over 70 years, so we were a bit anxious about her transition to a new "home". She loved it from day one. She was introduced to other residents who quickly became her friends. They enjoyed all their meals together. She participated in the activities, of which there were plenty. Ice cream socials, Wii Bowling, scenic rides, and Family Feud, just to name a few. Her favorite was the morning exercises. In January, Mom turned 100. We were able to have access to one of the rooms to have a family birthday party for her. Then, when the facility had their monthly birthday celebration, the staff went out of their way to focus on Mom. Cake, decorations, entertainment and even a proclamation from the Mayor of Milford. I can't say enough good things about the staff. Everyone of them did their best to be sure Mom was comfortable and happy. Mom recently passed, but before she did, everyone, and I mean EVERYONE, was there to make it a beautiful transition. Staff and residents were so attentive, caring and loving up until the very end and after. I will miss the friends I made there. I highly recommend Carriage Green for you or your loved one

Had my mother in law here. Cannot say enough good things about the staff, the services and all the…read moreactivities, dining and on premises medical services. Visiting dentists, doctors and nurses, hairdresser, blood work on and in. And my mothers apartment was spacious and state of the art. Loved this place and highly recommend it.

My family member moved in in Jan. She is only partially disabled. Care quality has sharply…read moredeclined since. Fewer nurses/aides, irregular wake up/night services, less food left in hallways for an hour or more and always cold, slow response to hygiene needs and low supplies (esp diapers). Used to have high rating but since I hear it was bought up, it's bad. Sorry we chose it.

I arrived at 330, and didn't get basic service til 800. No water, no call bell, no attention. I…read moretried calling the place with my phone, but got no answer at any option. I can't walk, so just had to wait until someone came. My meds were not "ready" so my pain and contractures we had spent two days getting under control returned. I brought an icepack from the hospital but they didn't refill it. it is now 1:30am, and I just got pain medicine and ice, and hope to return to comfort before I start what I came here for...rehab.

You can't judge this book by it's cover! The facility presents itself well but the aids are…read moreuseless (in our experience, dangerous) and the management is condescending. Complain or demand answers as to why your loved one was left for hours, lying in a solid bed or ask how an ankle was broken under their care will only get yo less care and more excuses. It seems that will basically try to force you out by refusing to care for your loved one. Our experience has been shocking and unconscionable. There is not enough room in this review to list the serious problems we have had.

The folks here really care and it shows. It is comforting to know that our seniors, including Mom…read moreand Dad, are well looked after. There are a variety of activities offered such as bocce ball, pool, Wii, exercise classes and equipment, computer classes and field trips. Lunch is offered several times a week and are prepared by an experienced and longtime, local chef. Mom and Dad love going here to socialize, enjoy the entertainment and to keep active and engaged in the community.

My family were residents here. It was a horrible experience for them. We had to move them out…read more There is not enough staff to care for people. The place looks pretty, that's the only thing you can say. The food quality changed, for the worse, it's not farm to table, it's school cafeteria turkey roll and hotdogs.. The memory care residents receive poor supervision, the activities are basically watching videos on tv. we found the care to be neglectful, no one cues the residents to eat, so they will end up malnourished. Residents are left alone for Long periods and just wander Or sit in chairs sleeping. Do not place your family here. We voiced our concerns but they always had an excuse. We did not find them knowledgeable about dementia or memory care. we Do not recommend that u place your family here. Run.

Higher up management is very cliquey & also very immature. They handle things very…read moreunprofessionally. Don't waste your time or energy trying to do anything at all with this company.