When you are planning to get a root canal treatment here, make sure to treat the paper they give…read moreyou to sign SERIOUSLY because they lack the expertise and can easily fuck things up. Doctor, if you are reading this, next time be more cautious on your decision I guess and if you really mess things up please try your best to do the right thing. Maybe not charge the patient 104 dollars for nothing but pain.
I visited Dr. Jon D. Libbesmier for endodontic therapy, asking beforehand if he believed the procedure was likely to be successful. He assured me it would be, so I went ahead with it. However, after enduring an hour and a half of intense pressure and discomfort--my jaw was sore from being open too long, and I could barely move my mouth--he informed me that the procedure had failed. This was after his initial confidence that it would work.
Despite this failure, he said he would only charge me for the consultation, which my insurance covers at 80%. I thought, "At least it's not costing me too much financially, maybe just $16," and went to the front desk, still in significant pain and unable to speak or think clearly due to the numbing shots. The bill was $58, which confused me, but I was too weak and in too much pain to argue, so I paid it, planning to review the charges later.
After a challenging recovery that involved significant pain, medication, and sick days, I discovered that an additional charge for a pulp test was added to my bill. This extra test made the entire consultation not covered by my insurance. As a result, I ended up paying $104 out of pocket, with no treatment done and my tooth in worse condition than before. I consider myself reasonable and am willing to pay for services I receive. All I ask is that the extra charge for the pulp test be removed, and that I only be billed for the consultation fee.
However, when I tried to discuss this with the front desk, I was threatened with being sent to collections if I didn't pay.
Avoid this dentist's office at all costs. They lack the necessary skills and professionalism, and their services are a complete waste of time and money. The total cost of the endodontic therapy was supposed to be $459 with my insurance, but because they failed the procedure and charged for something I didn't agree, I'm left paying $104 for nothing. It's ridiculous.