I went in there with a tenderness on my bottom right rear 5 on 1 implant, and ended up leaving with…read moremy bottom 5 on 1 implant being ripped out under my gumline. I look like a F#$@ing monster May GOD HAVE MERCY ON YOUR SOUL

They advertised a free first consultation but charged me $1,000 as a "down payment" on a service to…read morewhich I had not yet agreed.

I've been going to this dentist for about 5 years. Dr. Jung and his staff have always been great…read moreand never tried to talk me into services I didn't need. Even when I didn't have insurance, Dr. Jung's prices have been super reasonable. About $200 per year for cleanings and x-rays twice a year, which was about what I would pay for insurance outside of my employer. One time I did have a cavity that didn't hurt. Dr. Jung showed me the proof with x-rays and it only cost $95 to fill. The front desk staff has been super friendly and greeted me by name for every appointment. I am particularly happy with their new dental hygienist, Maureen. She was super nice and took the time to clean my teeth very thoroughly. She didn't use that water pick thingy (magnetostrictive ultrasonic scaler) to clean my teeth, which I find to be annoying and occasionally painful. She just used the normal scalers and was super detailed. But it didn't take long at all. And we had a good talk. She seems to understand I can't talk while my mouth is being cleaned and didn't ask questions until I could respond, which I appreciate. I go out of my way (about 30 minutes) to see this dentist. He's great.

I am one of those people who hates going to the dentist because my experience is always horrible…read more However, for the first time ever I had a great experience! Dr. Jung and his whole staff were so welcoming and very efficient. Dr. Jung was very thorough and careful with my cleaning and filling. He talked me through it and made sure I was comfortable the entire time. I HIGHLY RECOMMEND HIM! I'm also not afraid to come back in 6 months for my routine cleaning now!

I went in today and had a lower molar removed and stage one of an implant inserted. As soon as I…read morewalked in, the front desk people were welcoming and put my nerves at ease. Everything went quite well and Dr. Chae, the assistant and the anesthesiologist were all very kind and competent. So far so good! Just went back for my two week check up and everything's looking good.

Awesome dentist amazing staff Every time I go there, I will…read morebe created with a smile. It's amazing.

Such a great family practice! Personable and quality work! So happy to have found this office! The…read moredoc knows how to inject Novocain with ZERO pain! My kids and I feel very comfortable and in great hands whenever we step through the door!

I cannot believe they have less then a 5 star rating. I have come here many times over the last 2…read moreyears and have always been treated with respect and honesty. I would recommend Willow Rub to anyone who needs a dentist.

I have been a loyal client of Legacy Family Dental since 2018. From 2018 to 2025, I have been…read moretreated by seven different dentists, none of whom owned the practice, and a countless number of hygienists. I kept returning due to their convenient location and friendly employees. However, after what's occurred this year, I do not intend to return. In May 2020, Dr. Jordan seated a 3-tooth bridge on my upper front teeth. Since then, it's been nothing but problems: In July 2021, the bridge had to be recemented. In September 2022, it chipped. In December 2023, it was repaired again, but broke off again a few days later. Then, in February 2025, it chipped once more. And just recently, on April 2, 2025, a large portion of the bridge broke off -- so badly that it's now unrepairable. After the February fracture, another dentist at Legacy Family Dental cemented the broken piece to an adjacent tooth. It wasn't ideal and sometimes painful, but it was better than having a visible gap. Still, that temporary fix only lasted a few weeks. To make matters worse, I was told by the Legacy Family receptionist that my insurance wouldn't cover a replacement since it's been less than 7 years -- and that I'd need to pay around $3,300 out of pocket. For a bridge that began failing just over a year after placement, and has now completely broken within five years, that did not sit well with me. During my second-to-last visit, Dr. Ash (another new dentist) told me the failure was a result of an "operator error." She recommended a better-quality 4-tooth bridge and offered to only charge for the additional tooth. However, a few minutes later, Dr Ash informed me that her proposal had been rejected by the owner of the practice, Dr Justin Pierson. Approximately 15 minutes later, Dr. Ash returned and said, "I don't take no for an answer," and presented me with a new estimate to repair the bridge for $3,000, which made me even more upset. That response told me the practice was backtracking and ultimately avoiding any financial responsibility, even after admitting the bridge work was performed improperly. At my last, and likely, final visit, Dr. Pierson agreed to see me on a Saturday. During the appointment, he asked me to explain my dental history. We discussed my 2 previous implants and told me my implants should have lasted 40 years. He attributed its failure after only 10 years, along with the premature breakage of my bridge, to teeth grinding. He criticised the dentist, Dr Jordan, who performed the bridge work, and, more recently, the dentist, Dr Hirsch, who attempted to repair the bridge by suggesting that dentists recently out of school or under 10 years of experience perform the procedure differently than a more seasoned dentist, like himself. I was shocked to hear him throw the dentists he had hired under the bus. Throughout my visit, he continued to emphasize that the issue was with me, not "operator error" as stated by Dr Ash. When I asked, "Why didn't Dr. Jordan repair the bridge after the initial issue?" He didn't know why and failed to take any responsibility for his dentist's operator error, or offer to cover any of the costs for the new bridge. Rather, he presented me with a higher estimate for $3400 to 'properly' create and install a new bridge, performed by him. As I mentioned, I had been quoted estimates of approximately $3300 initially, $3000 by Dr Ash, and $3400 by Dr Pierson. Having been a business owner, I understand that mistakes occur, and at times, the owner needs to take responsibility for the error and do the right thing for the customer. Instead, Dr Pierson chose to brag about his abilities, throw his previous hires under the bus, and blame me, a loyal client of 7 years, for the bridge failure - a failure that should have been properly repaired after the first incident.

Dr. Thomas Jordan and the team at Legacy Family Dental are amazing! Never been a huge fan of the…read moredentist but felt incredibly comfortable from the moment I walked in the door and was greeted by front desk through my exam and cleaning. A wonderful experience and for the first time in a long time I can say I am looking forward to going to the dentist!

I am newly moved to the area and was looking for a dentist close by to my new place and couldn't be…read morehappier I came across Fresh Start. In my moving shenanigans I chipped my tooth and they were able to get me in quicker than i expected. More importantly the staff there was so welcoming, friendly, and funny too! Had a great conversation with my hygienist and her and Dr. Willard did such amazing work! They made me feel so comfortable, which is of course important to me in a dentist but especially being brand new to the area. 100% reccomend Fresh Start!

I'm just leaving my dental appointment and had to leave a five star review. The staff and Dr. at…read morethis facility are simply the best! They take the time to do a thorough cleaning on your teeth and make it painless. Everyone here is friendly, kind and makes you forget that you are at the dentist. Dr. Willard is also amazing at doing procedures such as filling cavities. He gets you numb without you even realizing it. Thank you to everyone here! You guys are the best and I couldn't recommend you more.

*** Update: The Office Manager reached out to me, sent me all the documents to my email and gave me…read moreher contact information. She was extremely helpful and fast at helping me resolve my issue. It seems there was a misunderstanding about the statement I was asking for and it takes time for insurance companies to square away payments with dental offices. She removed me from their Collection List immediately. Thank God this mis-step won't affect my credit report. My issue has been completely resolved. I paid for my dental services through a payment plan for my wisdom teeth extraction. Almost a year after I had the procedure and finished the payment plan, I received a call that I owed $213 due to my insurance company not covering the anesthesia is what the office told me. I told them please send me a paper bill and I would like to contact my insurance company before I pay it. I have been waiting for the paper bill and have not received any notice from the office. Again, I called and they updated my address, told me the amount has been adjusted to $196 and said the Office Manager would reach out to me. I never received a call from her. Again, I just called the office to see what is the update with receiving the bill and they informed me that they placed the balance in Collection. I have not received any notice from a Collection Agency yet. I never received a due date or even statement notice to see what the amount was for specifically. I am working on my credit and think it is truly unfair that I didn't receive any notice besides a phone call regarding the balance. I have reported this issue to the Better Business Bureau and am still waiting to hear from the Office Manager.

TLDR: This business is an operational mess, complete with incompetent & rude staff. When they make…read moremajor failure after failure, they will sweep it under the rug, lie about options, & take zero accountability. When you make a mistake of being 13 min late, Brandi will take pride in throwing their stone policy book at you & refuse you. Full story: I scheduled an apt with a young gentleman during my last apt in May. Showed up on time for my appointment in Sept & was told I had no appointment scheduled that day or at all & they would not see me. I was extremely frustrated: I woke up early, drove far, & took an hour off work. I was hesitant to reschedule & asked how they make these situations right. The front desk rep said there was nothing they could do, that man who "scheduled" my last apt is no longer working for them, & implied he left them a mess to clean up. I was not happy with this response, & she told me she'd call me back same day after talking to her manager. As expected, I never heard back. A week later I called for an update & was told the manager had been out all week, which conflicts with what I was originally told & felt like a lie to cover, & still didn't excuse the lack of a follow-up call she promised. Brandi (manager) then called, apologized they no-showed me, & said sternly there was nothing more they could do & they "never comp services because it would be insurance fraud." I insisted they make up for my wasted time & explained that in the past I declined an X-ray my insurance didn't cover, & the doctor insisted on taking it & comped it. When I confronted her on her lie to avoid taking accountability, she agreed to talk to her boss & call back by the next day. Again, I received no call back. When I reached out, she said she tried to call & offer a complimentary fluoride treatment. I had no missed calls, but I accepted. I showed up for the rescheduled 7 a.m. appointment 13 minutes late (100% my fault). Brandi refused to let the hygienist see me, saying they need a FULL hour before their 8 a.m. appointment to do a cleaning & flip the room. I own being late, however they had more than 45 minutes before the next patient & still refused to see me for a simple cleaning. Brandi could have been human, taken all the failures I experienced into consideration, & made an exception for me being a mere 13 late. Instead she took delight in hiding behind policy, was snarky during our convos & raised her voice when explaining rules are rules. Stay far away from this office and their orchard office if you value your time and energy.

Dr. Rojas is the best dentist I have seen in over a decade, and I am grateful for the time and…read morepatience they took to make me feel comfortable and at home in the chair.

Extremely welcoming team. Dr. Rojas explained everything in my exam in detail and went above and…read morebeyond to ensure I had a dentist visit that was as low anxiety as possible. I hope Dr. Rojas never moves away or retires, i will be coming here for as long as i can.

This place Is kind, respectful and efficient. They have helped me out a few times and I appreciate…read morethat and Renee is dope

Complete Attention to detail, thorough cleaning and exam. Entire office was very attentive.read more

Only knew the true value of this dentist after a brief stint with a new insurance and was forced to…read moretransfer offices. I quickly changed insurance and went right back to Sadona- they cleaned my teeth gently, no pain. They x-rayed my teeth with no pain. How did these simple procedures cause me so much pain at the other place? Simply because the people at Sadona take the time to care. They know what they're doing and they know what's comfortable for people. They ask how you're doing and ask about preferences. They take the time to know you, adjust to you, and recommend specific things just for you. I've loved all my hygienists, and have been working with Ginny most consistently, love her. I've been seeing Dr. Park since I was a kid. I've referred my mom here, and dad goes here also. I wouldn't let the people I love go anywhere else. I had a cavity and it felt like it took a painless 10 minutes. I have some other more invasive procedures coming up and I wouldn't trust anyone else but Sadona to do them.

For someone who has severe anxiety going to the dentist I can't recommend them enough. Truly…read morecaring and professional medical and office staff. Have been going to them for years.