I would give a zero if possible. I was sent to Providence Physical Therapy following back surgery…read more The "therapists that were assigned to me told me what to do,then either returned to their computer or chatted with a training student never looking at me until I got her attention to let her know I had completed her instructions. I'm sorry, at $1,800 for 40 minutes I expect much more. Guess I'm old fashioned

When I walked in the place the aroma of urine was horrible, not good to walk in and smell pee . My…read moremother-in-law was there before passing. Experience Nursing not helping feed their patients that was unable to care for themselves. Put a tray of food down and walk out , wouldn't help disabled patients. Not clean place

The first night my wife called at 5am crying that a nurses aide yelled at her for needing to be…read morecleaned from soiling herself. I went up there right then to find out what was going on. I never learned the girls name but they said my wife would never see her again. After talking to several people and the staff treating her respectfully things smoothed out. The food was terrible, the facility run down like a 20 year older version of their brochure. Kudos to the photographer. They are understaffed which even some of the staff admits. When we were discharged some girl named Stephanie ignored me, the obvious husband and instead talked and gave forms to sign to my younger niece and daughter. She was snarky, unfriendly, and unhelpful, obviously untrained in discharging patients and possibly holding a grudge from me complaining at the start of our time there with the abusive nurses aide. Physical therapy was a joke with not nearly given as advertised. Sat. and Sun. no therapy at all. 2 wasted days. When we got home my wife had a horrible bruise on her arm and a bedsore. Do not go to Mobile nursing and rehab and visit in person any facility you are taking your loved one to. Brigid and a couple of others were caring and kind. I have to admit that.

Prior to my surgery, I had to come in for pre-op labwork and registration, as well as be tested for…read moreCovid-19 as part of their policy. All patients must do so regardless of whether they have symptoms or not. The nurse was very nice and gentle with me, explaining everything as she went, apologizing for any uncomfortableness I felt. She truly tried to make it as easy as possible for me. I got a phone call the next day with my results (negative of course) and was then explained currently policy for visitors and what I needed to do the night before surgery, as well as the morning of. Surgery day, I arrived. I was called back quickly and got put into my gown and compression socks and put into a bed and nestled under a super neat inflatable warming blanket. All the staff was very friendly and kept checking on me while we waited my turn for surgery. The anesthesiologist (Chris Lambert) was super nice. He cracked jokes to keep me from being nervous, and said he would make sure I had zero nausea when I woke up, because I always do. He kept his word - not one bit of nausea when I woke up after surgery. Good man, thank you! The surgery itself was done by my own chosen surgeon (Dr. Chris Park) so I'll leave that part of the review on his page, but it's fantastic. After surgery, I woke up in my own room. I stayed overnight because Dr. Park said he prefers that after what I had done, because he knows my pain is controlled and he is able to pop in and check on me. It seemed like I good idea, and would've been, had it went according to plan. But it didn't. Dr. Park came in to check on me and tell me surgery went great. At that point, I was in no pain, which was good. He told me to go on and call the nurse to start my pain meds, and I'd get them every 4 hours. I set an alarm on my watch for every 4 hours (something I learned while fighting cancer) to make sure I wake up and take them on time to stay ahead of it. He said one the pain hits, it's 10x harder to get it back under control. I called my nurse for pain meds at 7:51pm. I called again at 8:30 because she never came. She finally showed up at 9:20 with my pills and an attitude. By then I was in tears from the pain. I refused to let my husband FaceTime me because he would see how bad I was doing and I knew it would stress him out. (Hospital has a no visitor policy, so he had to drop me off at the door and leave, and then pick me up the next day when it was time to go home.) I took the pills and thanked her. I reset my alarms since that obviously messed up my schedule. 4 hours later, alarm goes off and I request my pain meds. Nurse doesn't show up til nearly 2 hours later, again. I'm in tears, again. I ask her politely if my chart says every 4 hours or every 6 hours in case I was confused from anesthesia when I talked to Dr. Park, since she was bringing them every 6 hours. She said "Chart says 4, but you're not my only patient, so you get them when you get them." That's how my night went. When Dr. Park arrived bright and early the next morning, he was surprised to see me in pain and asked what happened. I told him, and he left the room immediately. I heard words being exchanged, and he came back in and apologized profusely for the experience I had because that's not how it should've been. He said my entire reason for being there was so that wouldn't happen, and I could tell he was greatly upset by it all. Needless to say, after that, things were different. I had a different nurse until I was discharged. I was immediately given morphine to knock out the pain, then set back on my original schedule of Percocet every 4 hours. Once they saw it was working as it should be (as it should have been last night had it been given correctly) I was able to go home. My daytime nurse was a gem. Super sweet, very attentive if I needed anything, but I try not to call unless it's necessary. The food was delicious. Other than that one night time nurse, my entire experience here with everyone was wonderful. ** I will not name the night nurse. I only know her first name and it's a common one, so I don't want to put negative light on innocent people with the same name. I found out later that she was reported for her behavior, so that's all I'll say about that.

I would have given no stars if that was a choice. Oh, I'll be back here to inform you more about…read morethe situation later for I am just a little busy with my fathers condition and the lack of knowledge by the so called "doctors" here. Oh, and I'll have photos and everything! If you can help it, please, take your loved one elsewhere like Mobile Imfirmary. These people have NO idea what they are doing.

Shoutout to the staff here--they helped me a ton after my Latarjet shoulder surgery. My shoulder…read morefeels stable now, and I'm back doing the things I love. Super grateful for their help.

with specialized and customizable programs for vertigo, Parkinson's, pain management, strengthening…read moreand pre as well as post-surgical recovery, CBR has it all! the staff is very dedicated, knowledgeable and friendly, and it is evident that they are willing to go the extra mile for their patients when and wherever possible! would recommend to any and everyone if you are in need of PT in the Mobile area.

The woman assigned to be the therapist was a condescending know-it-all whose ability to listen was…read moreworse then any and all of my profoundly deaf friends. The best part of the appointment was walking out. Of course the woman knew that no one in the "Patient Satisfaction Department" would ever answer or return a call, so no one at Springhill Hospital would ever care how badly she acted. I have added to the Emergency Information on my refrigerator that I do not want to ever be taken anywhere in that facility. And I will never miss an opportunity to warn friends, colleagues and acquaintances against Springhill Medical Center and all the ancillary health "care".

Terrible attitude to Deaf and Impatient. I walked out. Looking forward to Physical Therapy with…read moresomeone who is nice.

This is the most inept, poorly trained and customer service lacking facility I have ever seen. Not…read moreenough equipment to take care of residents. Staff is NOT trained in any safety techniques to prevent injuries, despite state certification requirements. Facility acquired illnesses and wounds are present. False advertising all the way around. It's now under a new name but the players mostly remain the same. Management is not interested in the customer whatsoever. This place doesn't appear to follow CMS guidelines for care. Unbelievable. If I could give it zero stars and write a review, I would.

I went to this place when I was discharged from the hospital after having my back fused from the…read morebottom to the top, my incision was the full length of my back. The sheets on the bed were nasty with a bad odor. The first four days they wouldn't let me get out of the bed. The nurses saw my back and told me this wasn't the place to be, that I could get sick, and it was not safe. I caught a staph infection because the nurses didn't always wear gloves. It was horrible, my entire back was mushy, red and hot. I was very sick and didn't know it until my back started stinking from all the infection. They had to call an ambulance and take me back to the hospital. I had to take very strong antibiotics for three months to get rid of the infection I had caught in this nasty place. This is the bottom of the barrel, as far as nursing homes go. Veterinarian clinic where I take my dogs are way cleaner than this. I wouldn't let anyone I know go in there, they may not come back out. This is the worst place you could put someone, please don't even consider it, it is horrible. I wouldn't have made it out alive, if I hadn't had people watching out for me. I didn't eat for two weeks because food was disgusting. This is worst of the worst, do not go in this place. There's nothing I could say good about it.

Top notch PT group. Entire staff is super nice and friendly! They always refer to you by name…read moreand make you feel like part of the family. Therapy itself is above standard. They are very progressive and want to make sure you get back to your desired condition. I highly recommend.

From the owner: Individualized outpatient physical therapy centered around one-on-one patient to Doctor of Physical…read moreTherapy care. Focused on wellness, strength, and rehabilitation.

THE STAFF EVERYONE WAS AMAZIN! really tale great care of your loved ones. I thank the staff for…read morealways serving as they should! most importantly the admissions team! For being able to come into the facility in a timely matter and efficiently. GREAT communication I will definitely recommend everyone to this facility

I came to visit with patients and was truly touched by the kindness and compassion of the staff…read more The atmosphere was warm and welcoming and it's clear the residents are cared for with genuine heart. Bonus it didn't smell.

It was highly recommended by my doctor. One appointment ,and…read moreI was done! Too many patients scheduled at the same time,no real plan followed! And my biggest issue : they are not washing their hands between touching patients!

From the owner: Physical Therapy Occupational Hand Therapy…read more Pediatric Therapy Industrial Rehabilitation