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Springhill Medical Center

2.5 (51 reviews)
Open Open 24 hours

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Emergency room entrance rug
Connie H.

This has got to be one of the dirtiest hospital in town. The lobby trash is full, floor has debris, food particles and just plain dirty. Hallways near the emergency room area walls are nasty, windows dirty.Housekeeping/Environmental services management should be FIRED!!!! Was in emergency rm 9 trash no emptied from previous patients, plastic pieces on the floor from against the wall. This is absolutely terrible and needs attention. This is my second time here in a week and the floors are sticky in need of mopping. Housekeeping/Environmental staff walking around in the lobby on her phone but not doing anything short of emptying the trash. This hospital used to be clean!! The staff is great, always friendly and helpful trying to get to the source of the problem. Its just the cleanliness is not even up to basic wipe, sweep, and mop. The entire housekeeping staff needs to be retrained and there should be a person just in the emergency department just to keep it clean and tidy.

ER floor

My doctor recommended for me to go to Springhill Medical Center ER so that he could admit me in 10/8/24. got there around 6:30pm. The front desk staff, triage, nurses and doctors were friendly and we did not have to wait long to be seen. However, this was the filthiest medical facility I have ever been to. It was so bad that I declined admission and went home. I was in room 30 at the ER, the bed had dried blood on the rails (I showed it to a nurse and she said "whew that's nasty" she then cleaned it up and said that a third party vendor is I charge of cleaning the complex), the blanket I was provided smelt fresh but had dark brown stains, the walls were dirty, the floors were absolutely filthy as if they have not been mopped in several days. The nurse asked me for a urine sample, and as I went into the bathroom I gagged. There was urine all over the floors and around the toilet, just nasty. We just told the doctor that we would rather go home and not get admitted. I was so afraid I was going to catch some sort of infection while staying there. I could not get out of there fast enough.

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6 years ago

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27 days ago

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2 months ago

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11 months ago

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2 years ago

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1 year ago

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1 year ago

Just about everything! The staff, the care, the concern. Great hospital! The food is quite good also. Thank you Springhill Medical.

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2 years ago

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7 years ago

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4 years ago

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8 years ago

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4 years ago

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9 years ago

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3 years ago

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3 years ago

Business owner information

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Rose H.

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7 years ago

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5 years ago

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7 years ago

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7 years ago

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8 years ago

Admittedly I'm biased but the best health care facility in Mobile in all around care and unmatched in service.

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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7 years ago

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10 years ago

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8 years ago

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16 years ago

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9 years ago

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Ask the Community - Springhill Medical Center

I am surgery at Spring hill Medical Center. Will my husband be able to stay with me at night?

Yes, your husband will be able to stay with you.

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Review Highlights - Springhill Medical Center

I was more than impressed with the cleanliness and kindness of everyone there.

Mentioned in 2 reviews

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Springhill Medical Center - hospitals - Updated May 2026

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