Came here to bye a washer and dryers and the guy was a complete JERK! Close down the store early as…read morewe were trying to go in, then he reopened and says "are y'all gonna buy something" and we said we would like to. He walks us to the store rushing i might add, then walks back out of the store telling his other coworker "they're not gonna buy anything, It's the same BS" My husband and I left immediately after hearing him say that and the way he walked us through his store. We genuinely needed a washer and dryer and were going to bye today, but the customer service was absolutely unacceptable. You don't treat paying or non-paying customers that way.

Please go anywhere else!! The customer is a necessary evil to the owners and is treated with…read morecontempt. Their 30 day "warranty" is useless and might as well be non-existent. If your washing machine doesn't work, you are expected to bring it back to them. They don't come to you. Really, really. You can go to Banks or elsewhere where you will be treated well, have an actual warranty and be happy with what you've bought. Can't say it enough,,,anywhere else!

Wow! What a place! They had so much in stock unlike every other place out there. The customer…read moreservice was outstanding. What a please to shop here. They also match the lowest price out there! I highly recommend this place.

Great staff that is definitely customer first. The delivery went great - Corey took great care…read morewith delivering a washer and dryer upstairs with tight corners in our new house. Prices were great as well. So far, we are very happy with their service.

I noticed that while I was at self checkout among 2 other customers using the registers that the 2…read morefemale workers who were over there only kept eyes on me the entire time. Must be because I'm of "color" but do better ladies. It's 2025...

My last 2 visits to the Greer store have been the best experiences I have had after being a HD…read more customer for 30 plus years in 5 different parts of the country. 2 Weeks ago I was trying to pay off an extended payment invoice . The young lady in customer service was patient with my limited knowledge of the system . She walked me through every step to make sure I paid of the correct account. Today I was looking for an item in the BBQ. department she was walking by and I said I have a question She stopped what she was doing and directed me to the correct aisle. HD does not stock this particular item, She offered to go online and research the item. she found it ordered it for me accepted my payment completed the transaction . Any time in the future if I have any issues I will try to find JACQUELINE. I hope I spelled it correctly. Bill

tried selling me a broken washer. Asked them if its been tested and when I used my hand to spin the…read moredrum it fell apart

lacey is a good person to do business Well She stand behind her warranty so if you are looking for…read moreappliances check well lacey she will make you a good deal she will treat you right standby behind what she sells.

Sales person John Woodward plus Installers Rusty Gibson & Alan McDonald were great. Visited Jeff…read moreLynch @ 9.30 a.m.: ordered refrigerator/freezer that was delivered at 1.00 p.m. Installers determined original unit had issue as testing after fully installed. Within 20 minutes another unit delivered. The installers stayed until this unit was installed and fully operational. All were were efficient, professional, persistent & patient.

Keith in sales was great and helped me pick out all appliances for my new custom home. He also…read morehelped me with getting rebates on all the items. Delivery personnel Patrick and Lindell were responsive and kept me up to date on delivery times even when delayed just a few minutes. All appliances were handled with care and some placed in their spots. Others will need to wait for electrical installations.

Incredible service. Jackie is truly wonderful and shows up ASAP. He took cautious time to assure…read morethat my washing machine was not working correctly and what it needed. I have also used him in the past with my dishwasher.

Quick response and excellent service for my Whirlpool refrigerator!…read moreI highly recommend this company!

They cancelled my appointment and didn't let me know. Very unprofessional. Waited a whole week just…read moreto call to not even have the appointment in the system enough! How does a tech cancel the appointment without letting the customer know. I advise any and everyone to take their business elsewhere unless you want to have an appointment cancelled for no reason!! With a still broken appliance!

Ron did a great job repairing my dishwasher and garbage disposal. Very good price. He's very…read moreknowledgeable and trustworthy. Highly recommended for any appliance needs.

We so appreciate the fast service, attention to detail and competitive pricing for maintenance or…read moreour subzero refrigerator. Prompt, super courteous and professional. Thank you!

This is a review of the appliance and plumbing company that Lowes contracts to install and make…read morehome repairs, Reliable Services, USA. But because this company partners with Lowes, it reflects badly on Lowes as well for choosing them. I had a natural gas water heater that failed after 20 years and opted to replace it with a tankless version. I contacted Lowes and they sent a Reliable Services, USA estimate team to look at the project. It was supposed to be a turnkey project where the Reliable Services, USA team would purchase through Lowes and do the installation work. The estimate went pretty well, and the estimator was fairly knowledgeable. The price was agreeable and fair to me, so I decided to contract them for the job. That's where it went bad. I tried calling the company first thing on Monday morning to set up a schedule for the work and was not able to talk to a live person to get this started. More than 6 hours was spent trying with multiple calls and the best I could do was leave a voice mail to be called back. On one of the final attempts the system gave me a chance to be called back (which was not available earlier) and I did get called back. However, the person that called back was not in the plumbing department so they transferred me where I was put on hold for a long time. I finally just gave up when nobody picked up. The job was a nearly $6k project but this company did not appear interested in it after providing an estimate. If this was the case, they never should have sent estimators to my home to waste my time. I will be avoiding Lowes for any home improvement project where they contract this company to do the work in the future.

Customer service is nonexistent and many items that show they are in stock or not.. The Greenville…read morestore called over to the Greer store to verify the outdoor lights we wanted were in stock. We drove all the way over and after getting studiously ignored by two "pros" we finally had one person get a forklift and they were none available at all. An absolute waste of several hours..